There is a critical strand of literature suggesting that there are no ‘natural’ disasters (Abramovitz, 2001; Anderson and Woodrow, 1998; Clarke, 2008; Hinchliffe, 2004). There are only those that leave us – the people - more or less shaken and disturbed. There may be some substance to this; for example, how many readers recall the 7.8 magnitude earthquake centred in Fiordland in July 2009? Because it was so far away from a major centre and very few people suffered any consequences, the number is likely to be far fewer than those who remember (all too vividly) the relatively smaller 7.1 magnitude Canterbury quake of September 4th 2010 and the more recent 6.3 magnitude February 22nd 2011 event. One implication of this construction of disasters is that seismic events, like those in Canterbury, are as much socio-political as they are geological. Yet, as this paper shows, the temptation in recovery is to tick boxes and rebuild rather than recover, and to focus on hard infrastructure rather than civic expertise and community involvement. In this paper I draw upon different models of community engagement and use Putnam’s (1995) notion of ‘social capital’ to frame the argument that ‘building bridges’ after a disaster is a complex blend of engineering, communication and collaboration. I then present the results of a qualitative research project undertaken after the September 4th earthquake. This research helps to illustrate the important connections between technical rebuilding, social capital, recovery processes and overall urban resilience.
People gather at the corner of Colombo and St Asaph Streets shortly after the 22 February earthquake. A building has collapsed, and bricks and rubble litter the street. The photographer comments, "Just after the aftershock settled on Tuesday afternoon, myself and colleagues fled our Tuam Street office to absolute devastation outside. We couldn't see more than a block in either direction due to the clouds of dust that had arisen from buildings that had just collapsed ... From here, we picked up our vehicles from the CCC car park and headed out to get out of the chaos to a position where we could check on loved ones. Heading first along Manchester Street, buildings that were already heavily damaged were now completely written off. We couldn't get much further down Manchester Street so eventually made it to Colombo Street".
Someone holds a bucket with 'Christchurch' printed on it for collecting donations. Context - People need assistance after the devastating earthquake of the 22nd February. On 22 February 2011 at 12:51 pm (NZDT), Christchurch experienced a major magnitude 6.3 earthquake, which resulted in severe damage and many casualties. A National State of Emergency has been declared. This followed on from an original magnitude 7.1 earthquake on 4 September 2010 which did far less damage and in which no-one died. Both colour and black and white versions of this cartoon are available Quantity: 2 digital cartoon(s).
Two men sit safe amongst the devastation of an earthquake surrounded by collapsed buildings and crushed cars; one has his head in his hands and the other says 'Remind me what we were all arguing about before all this'. Context - on 22 February 2011 a 6.3 magnitude earthquake struck in Christchurch which has probably killed more than 200 people (at this point the number is still not known) and caused very severe damage. The second man is aware of the relative unimportance of petty squabbles and differences of opinion against the enormity of the earthquake. Quantity: 1 digital cartoon(s).
The title reads 'Future Christchurch CBD?...' Two people stare at numerous large featureless blocks across the Avon River. One says 'Those buildings look pretty ugly' and the other points out that they are 'just the piles'. Context: The Christchurch City Council is moving to impose urban-design etiquette and avert architectural mistakes such as clashing with the neighbours, glaring corporate colours and the long, blank walls common to most suburban shopping malls. The proposed rules will be overseen by an urban-design panel of four experts drawn from a pool of 12 architects, designers, planners and valuers. Quantity: 1 digital cartoon(s).
The cartoon shows a daffodil blooming in an earthquake fissure with the wrecked buildings of Christchurch in the background. Context: September 4th is the anniversary of the first quake. Many people in Christchurch are still living in houses that may yet be red stickered (condemned) and many city buildings are still out of bounds, either condemned to destruction or rebuilt after the earthquakes of September 4th 2010 and February 22nd and June 13th 2011. But the return of spring maybe brings a sense of encouragement and hope. Title provided by librarian Quantity: 1 digital cartoon(s).
The cartoon consists of the words 'More quACHES' drawn with a stencil. Context - Two more earthquakes rocked Christchurch on 13th June, following those of 4 September 2010 and 22 February 2011. The first magnitude 5.5 quake struck at 1pm, 10 kilometres east of Christchurch at Taylor's Mistake beach, at a depth of 11 kilometres, and sent people scrambling for cover. It was followed at 2.20pm by a more powerful magnitude 6 quake, centred 10 kilometres southeast of the city and 9km underground. There is a wordplay on 'quakes' and 'aches'. Quantity: 1 digital cartoon(s).
The cartoon shows members of the 'Japan Seismic Institute studying an earthquake graph; one of them says 'Where was that Kiwi moonman when we wanted him?' Depicted also is thew 'moonman' Ken Ring as a wizard studying an astrological chart. Behind them all Japan is depicted as a devastated wasteland. Context - the Japanese earthquake and tsunami of 4th March 2011 and the present threat of a nuclear catastrophe. Also the so-called Moon Man, astrologer Ken Ring, who predicted that Christchurch would be hit by a huge earthquake today (20 March 2011). His claims have terrified Cantabrians and led to people fleeing Christchurch. Quantity: 1 digital cartoon(s).
The cartoon shows the word 'survivors' in very large print which fades out towards the end of the word. A second version is the same as the first but has the text 'Search called off' in the top left corner. A third version shows the word 'survivors' against a background of the ruined Christchurch Cathedral. Context - The moment when it was realized that no more people could have survived the Christchurch of 22 February 2011. To date there have been about 165 confirmed dead but there are more bodies still trapped in the rubble of collapsed buildings. Three versions of this cartoon are available Quantity: 3 digital cartoon(s).
A man carrying a life-saving ring printed with the words 'Marlborough Chamber of Commerce' that is attached to a rope labelled 'Business lifeline' shouts 'Ahoy Christchurch businesses!' Context - enticing Christchurch businesses to other places after the earthquake. Marlborough Chamber of Commerce general manager Brian Dawson said the chamber's first priority was supporting Christchurch businesses through their association with the Canterbury Chamber of Commerce. "When people start to weigh up their options, Marlborough has to be an option. We can show them Marlborough's an attractive place to do business." Residential development could also benefit from Christchurch arrivals, he said. (Stuff 2 March 2011) Quantity: 1 digital cartoon(s).
A cheerful old woman sits with a cup of tea on her sofa watching television with an enormous boulder beside her. She says 'Big and solid it reminded me of my late husband but then I realized that in two weeks it hasn't once broken wind, belched or called for a beer, or gone and changed the channel and I think I'm in love!' The little Evans man says 'Stone me!' Context - The Christchurch earthquake of 22 February 2011. Some people remain cheerful and optimistic in spite of dreadfully difficult conditions. Colour and black and white versions available Quantity: 2 digital cartoon(s).
Text across the top of the cartoon reads 'Greener pastures for red zone residents?... A new subdivision named 'Quakehaven' has streets named 'Wobble Way', 'Poopong Parade', 'Turd Tce.', 'Liquefaction Lane' etc. One of a couple visiting the new area says 'I've got a bad feeling about this new subdivision!' Context - Housing after the Christchurch earthquakes. After the first Land Report was delivered on 23rd June people whose houses were in the Red Zone had their properties bought up by the government and now have to move to new subdivisions. The suggestion in the cartoon is that the subdivisions may not be on safe ground. Quantity: 1 digital cartoon(s).
A large sign just outside Christchurch's Red Zone reads 'Christchurch RED ZONE - security staff and celebrities only'. A security guard phones through to Check Point One, saying 'Base to check point one - no shop keepers allowed but the queen, Fidel Castro, Tina Turner and Elvis are coming in'. These four people have formed a queue and are allowed to enter the Red Zone. Context - It is now three months past the earthquake of 19 February and shopkeepers and owners of small businesses are becoming very frustrated by the still limited access to the Red Zone business area. Colour and black and white versions available Quantity: 2 digital cartoon(s).
A man, half shown, sits on a loo and says 'Dang! I'm busting again! as he reaches for the toilet paper which has a different 'quake claim' printed on each section. Context - Magnitude 6.0 and 5.5 earthquakes rocked Christchurch again at 1pm and 2.20pm on 13th June 2011. These quakes follow the first earthquake on September 4th 2010 and the second on February 22nd 2011. (www.stuff.co.nz, 13 June 2011) Each time there is a significant quake more damage is done and so people have to make further insurance claims. Quantity: 1 digital cartoon(s).
People stand in front of a damaged house in New Brighton. The upper storey at the front of the house has collapsed onto the floor below. The photographer comments, "This house at 158 Marine Parade, New Brighton, Christchurch was owned by the man leaning on the fence. He lived next door and his daughter lived here. During the earthquake the 2nd storey stayed mainly whole, but the 1st collapsed. Luckily the daughter was in the top storey. She was rescued from the building by neighbours, by climbing out of the window and down a ladder. Another piece of luck is that most of the belongings were stored in boxes in the garage at the front. Though the garage also collapsed the boxes appear intact. The owner had tried to sell it previously without success".
Text reads 'Could the wrecking ball be used on structures outside Christchurch?' The cartoon shows Minister for the Reconstruction of Christchurch Gerry Brownlee as the wrecking ball on a crane; he says 'let the fun begin'. To one side is a large house crowded with people which represents 'the welfare state' and is surrounded by a barrier on which are printed the words 'Fiscal emergency'. Context - Gerry Brownlee is seen by many as rather too quick to demolish heritage buildings in his rush to rebuild Christchurch. The wrecking ball idea also suggests that the National government is likely to wreck the welfare state in its efforts to sort out economic problems. Quantity: 1 digital cartoon(s).
The cartoon shows an enormous ball of red tape and all around frustrated workers carry away their ladders and tools. Context - Three months after a quake that scored a direct hit under Christchurch, many residents are struggling with mountains of paperwork required to get their homes repaired and rebuilt. Reference numbers, codes and Pin numbers permeate our daily living now as we deal with the aftermath of two major earthquakes in six months. People feel they are lucky that they have the EQC pot to draw on, but there are a lot of complexities, anomalies and frustrations. (BBC News 21 May 2011) Colour and black and white versions available Quantity: 2 digital cartoon(s).
The cartoon shows God sitting at his computer with an image of a devastated Christchurch on the screen. He is about to hit the 'smite' key. Text above reads 'God at his computer'. Context - Two more earthquakes rocked Christchurch on 13th June, following those of 4 September 2010 and 22 February 2011. The first magnitude 5.5 quake struck at 1pm, 10 kilometres east of Christchurch at Taylor's Mistake beach, at a depth of 11 kilometres, and sent people scrambling for cover. It was followed at 2.20pm by a more powerful magnitude 6 quake, centred 10 kilometres southeast of the city and 9km underground. Quantity: 1 digital cartoon(s).
Questions to Ministers 1. AMY ADAMS to the Minister of Finance: How many claims does the Earthquake Commission expect to receive as a result of the earthquakes in Canterbury since 4 September 2010? 2. Hon PHIL GOFF to the Prime Minister: Does he stand by his statement that "rebuilding Christchurch is a key priority for the Government this year"; if so, what rebuilding plans are currently in place? 3. METIRIA TUREI to the Minister for Social Development and Employment: Does she stand by her statement that state support is for "people to fall back on when they really need it"? 4. Hon ANNETTE KING to the Prime Minister: Does he stand by his statement that New Zealanders were "more than compensated" for last year's increase in GST? 5. NICKY WAGNER to the Minister for Social Development and Employment: How is her Ministry responding to support the Christchurch recovery following last month's earthquake? 6. JACINDA ARDERN to the Prime Minister: Does he stand by his answers to Oral Question number one on 8 March 2011; if not, why not? 7. AARON GILMORE to the Minister of Corrections: What support has the Department of Corrections provided to the people of Christchurch following last month's earthquake? 8. Dr KENNEDY GRAHAM to the Minister of Finance: How much has he budgeted to raise from the Christchurch Earthquake Appeal and has this figure been revised in light of the Japanese earthquake? 9. JO GOODHEW to the Minister of Internal Affairs: What work will the New Zealand Urban Search and Rescue team be carrying out in Japan? 10. Hon SHANE JONES to the Minister of Transport: Does he stand by his statement that the $300 million bill for restoring the Christchurch road network won't be causing any "dramatic issues" and what is his timeframe for the completion of this work? 11. COLIN KING to the Minister of Transport: What work has been done to repair and reopen Christchurch's roads and highways following the 22 February earthquake? 12. Hon STEVE CHADWICK to the Minister for Arts, Culture and Heritage: Has he had any discussions with the Minister for Canterbury Earthquake Recovery about heritage buildings or recovering cultural artefacts from buildings damaged by the earthquake on 22 February; if so, what did he say to the Minister?
An often overlooked aspect of urban housing development is the composition of the space between buildings; the streetscape. The pressures of suppressing suburban sprawl have seen housing developments respond by increasing residential density within more centralised city sites. Medium-density housing typologies are often used as urban infill in response to the challenge of accommodating an increasing population. A by-product of these renewed areas is the creation of new open space which serves as the fundamental public space for sociability to develop in communities. Street space should emphasise this public expression by encouraging social exchange and interaction. As a result, a neighbourhood owes its liveliness (or lack thereof) to its streets. The issue of density when applied to the urban housing landscape encompasses two major components: the occupancy of both the private realms, constituting the residential built form, and the public spaces that adjoins them, the streets. STREETSCAPE: dialogues of street + house. Continual transition between the realms of public and private (building and street space) enact active edges, giving way to public stimulation; the opportunity for experiencing other people. The advent of seeing and hearing other people in connection with daily comings and goings encourages social events to evolve, enhancing the notion of neighbourly conduct. Within New Zealand, and specifically in Christchurch as considered here, the compositions of current streetscapes lack the demeanor to really encourage and facilitate the idea of neighbourly interaction and public expression. Here lies the potential for new street design to significantly heighten the interplay of human activity. In response, this research project operates under the notion that the street spaces of urban residential areas are largely underutilised. This lack is particularly evident in the street. Street design should strive to produce spaces which stimulate the public life of residents. There exists a need to reassert eminence of the street as a space for vibrant neighbourhood life. This thesis employs design as a tool for researching and will involve using numerous concept generators to trigger the production of multiple scenarios. These scenarios are to explore the ways in which the streetscapes within medium-density urban communities could respond in the event of (re) development.
The 48hr Design Challenge, run by the Christchurch City Council and held at Lincoln University, provided an opportunity for Council to gain inspiration from the design and architecture industry, while testing the draft Central City Plan currently being developed. The Challenge was a response to the recent earthquakes in Christchurch and brought together local and international talent. A total of 15 teams took part in the Challenge, with seven people in each including engineers, planners, urban designers, architects and landscape architects, as well as one student on each team. The four sites within the Red Zone included the Cathedral Square and BNZ Building; 160 Gloucester Street; the Orion NZ Building at 203 Gloucester Street; and 90 Armagh Street, including the Avon River and Victoria Square. The fifth site, which sits outside the Red Zone, is the former Christchurch Women’s Hospital at 885 Colombo Street. This is team SoLA's entry for 160 Gloucester Street.
On 4 September 2010, people in Canterbury were shaken from their beds by a major earthquake. This report tells the story of the University of Canterbury (UC), its staff and its students, as they rose to the many challenges presented by the earthquake. This report however, is intended to do more than just acknowledge their hard work and determination; it also critically reflects on the things that worked well and the aspects of the response that, in hindsight, could have been done better. Luckily major events such as this earthquake do not happen every day. UC has benefited from the many universities around the world that have shared their experiences of previous disasters. We hope that this report serves to pass forward the favour and enables others to benefit from the lessons that we have learnt from this event.
Text reads 'Refugees told they're not welcome in NZ...' The cartoon shows a boat full of refugees, which has tattered sails, one bearing the words 'We need a home'. A helicopter flies by and someone says 'False alarm! They're Christchurch residents trying to get out!' Context - A boat full of Sri Lanken Tamils supposedly want to come to New Zealand as refugees has been told by Prime Minister John Key that they are 'not welcome'. The pm has been accused of 'scaremongering' and that he 'has misjudged his response'. (Nelson Mail 13 July 2011). Also a reference to the plight of many people in Christchurch whose houses have been condemned by the earthquakes of 2010 and 2011. Quantity: 1 digital cartoon(s).
Questions to Ministers 1. PESETA SAM LOTU-IIGA to the Minister of Finance: What are some of the issues the Government will consider to meet the expected fiscal cost of the Christchurch earthquake? 2. Hon PHIL GOFF to the Prime Minister: Does he stand by his statement that, in Christchurch, "up to 10,000 houses will need to be demolished and over 100,000 more could be damaged? 3. Hon JOHN BOSCAWEN to the Attorney-General: What changes, if any, is he proposing to the Marine and Coastal Area (Takutai Moana) Bill, and why? 4. Hon DAVID CUNLIFFE to the Minister of Finance: How much of the cumulative $15 billion drop in GDP over the next 4 years, as identified in the Treasury's February Monthly Economic Indicators report, is a result of the "weaker [economic] outlook we were seeing prior to the February earthquake" in Christchurch? 5. Dr KENNEDY GRAHAM to the Minister for Canterbury Earthquake Recovery: Is he satisfied that there is enough coordination between central government agencies, local council, and non-government organisations in the response to the earthquake? 6. Hon DAVID PARKER to the Attorney-General: Is it his intention to further progress the Marine and Coastal Area (Takutai Moana) Bill this week? 7. NICKY WAGNER to the Minister for the Environment: What changes has the Government made under the Canterbury Earthquake Response and Recovery Act to facilitate recovery and the processing of resource consents to enable Christchurch to rebuild as quickly as possible? 8. Hon JIM ANDERTON to the Minister for Canterbury Earthquake Recovery: Does he stand by his comment in the House yesterday that "there is a period in which insurance companies will not provide cover", and if so, what will the Government do to assist people who have already signed purchase contracts and are seeking insurance cover? 9. JACQUI DEAN to the Minister of Police: What has been the response of the New Zealand Police and their counterparts in other countries to the Christchurch earthquake? 10. GRANT ROBERTSON to the Minister of Health: Is he satisfied with the cost of after-hours medical treatment? 11. TIM MACINDOE to the Minister of Housing: What assistance is available for people who require emergency housing following the earthquake on 22 February? 12. Hon TREVOR MALLARD to the Minister for Communications and Information Technology: Who made the decision to defer MediaWorks' payment of $43 million to the Crown?
Text at top left reads 'Christchurch display portaloos' Four different styles of portaloo are shown; the "Merivale", the 'Sumner", the "Heritage" and the "Eastsider"; someone inside the 'Eastsider says 'At least I'm open plan AND mobile!' Context - After the tow Christchurch earthquakes and hundreds of aftershocks that have hit Christchurch one of the problems is lack of toilets because of damage to buildings and also damage to sewage systems so many portaloos and chemical toilets have been sent to Christchurch. However many people have resorted to the good old kiwi way and dug long-drops in the backyard. A website 'showusyourlongdrop.co.nz' has been developed by Christchurch man Jason Moore, who was inspired by photographs of Christchurch dunnies uploaded to Facebook. There has been a competition. Quantity: 1 digital cartoon(s).
Text across the top of the cartoon reads 'You know you live in Christchurch when...' Six cameos follow reading 'You can stir a cup of coffee without a spoon' - a cup of coffee is shaken; 'after 30 years you finally know your neighbours' - a group of people get to know one another; 'the latest fitness craze is sandba' - a couple shovel a heap of liquefaction to music from their transistor; 'everyone gets to drive a slalom' - someone weaves along a road avoiding cracks and mud in their car; 'there's a craze in "unique garden features"' - a longdrop has been dug in the garden; and lastly 'you have tea under a doorframe' - a couple eats and drinks under a doorframe for safety. Context - the Christchurch earthquake of 22 February 2011. Published in The Press Quantity: 1 digital cartoon(s).
In the top panel a kiwi reads the newspaper which has headlines reading 'Milk prices', 'BMW limos', 'Dodgy politicians', and 'Foreign despot news' and says 'Let's get this all in perspective'. In the lower panel the kiwi walks among the ruins and the graves of Christchurch and thinks 'Christchurch and Canterbury need our attention and care!!' Context - The very severe Christchurch earthquake of 22 February 2011 in which probably more than 200 people died and an enormous amount of structural damage has been done. The headlines refer to Fonterra putting a freeze on the price of milk, the government buying expensive limos (both of these making headlines because of the state of the economy) and lastly the 'foreign despot' is Gaddafi in Libya. Quantity: 1 digital cartoon(s).
Text at top left reads 'Don't forget rubbish day' The cartoon is a large wheelie bin stacked high with debris from 'old dunger buildings'. Someone in a damaged house nearby says 'Good riddance!' Context - Two earthquakes and hundreds of aftershocks have hit Christchurch, the first on 4 September 2010 and a second more devastating one on 22 February 2011. Earthquake Recovery Minister Gerry Brownlee may or may not have actually used the words 'old dungers' to describe some of Christchurch's heritage buildings that are not worth keeping but he might as well have done because many people believe that this is the way he thinks. Debate about which heritage buildings should be kept and which demolished has begun along with debate about how the city should be rebuilt. Quantity: 1 digital cartoon(s).
Questions to Ministers 1. Hon PHIL GOFF to the Prime Minister: In stating that "this Government introduced a balanced package of tax cuts" was he saying that his tax changes and the tax system are fair to all New Zealanders? 2. LOUISE UPSTON to the Minister of Finance: What will be the main objectives of Budget 2011 tomorrow? 3. Hon ANNETTE KING to the Prime Minister: When he said "in most cases the tax switch more than compensated people for the increase in GST", in which cases hadn't people been fully compensated? 4. JOHN BOSCAWEN to the Prime Minister: Does he stand by the statement he made in his post-Cabinet press conference on Monday that "Everyone needs to understand that what Don Brash is talking about is hardcore"; if so why? 5. Hon DAVID CUNLIFFE to the Minister of Finance: What is the total impact on the operating balance, over the forecast period, of the fiscal impact of the tax changes in Budget 2010 according to page 70 of the 2010 Budget and Economic Fiscal Update, and how does he reconcile that with the Prime Minister's statement in the House yesterday that "National's tax plan 2010…was fiscally neutral"? 6. ALLAN PEACHEY to the Minister of Corrections: What reports has she received about the first year of container units being used in New Zealand prisons? 7. RAHUI KATENE to the Minister for Communications and Information Technology: What was the motivation behind the decision to remove regulatory forbearance from the Telecommunications (TSO, Broadband, and Other Matters) Amendment Bill? 8. JACINDA ARDERN to the Minister for Canterbury Earthquake Recovery: Does he stand by the Prime Minister's statement in relation to Christchurch that "it looks like the residential rebuild alone will require up to 12,500 full-time workers", if not, how many full-time workers does he believe will now be needed? 9. Hon TAU HENARE to the Minister for Social Development and Employment: What recent announcements has she made to support community social services? 10. CLARE CURRAN to the Minister for Communications and Information Technology: What is the best estimate of the additional cost to the Crown of the change he announced to the ultrafast broadband network this morning? 11. TIM MACINDOE to the Minister of Housing: What recent announcements has he made regarding the Government's Housing Innovation Fund? 12. GARETH HUGHES to the Acting Minister of Energy and Resources: What is her response to the statement of leading scientist and NASA director Dr James Hansen, currently touring New Zealand, that "coal is the single greatest threat to civilisation and all life on our planet" and we should leave it in the ground?
Questions to Ministers 1. CHRIS AUCHINVOLE to the Minister of Finance: What steps has the Government taken to make better use of its balance sheet to boost growth and jobs? 2. Hon ANNETTE KING to the Minister for Social Development and Employment: In light of her answer on behalf of the Prime Minister yesterday, that there is child poverty in New Zealand, what is the estimated cost of child poverty per year? 3. KATRINA SHANKS to the Minister for Communications and Information Technology: What progress has the Government made on rolling out ultra-fast broadband in Wellington? 4. GRANT ROBERTSON to the Minister of Health: Have hospital admissions for children with respiratory diseases and infectious diseases increased over the last three years; if so, by how much? 5. Dr RUSSEL NORMAN to the Minister of Agriculture: Will the Government adopt the OECD's 2011 recommendation that New Zealand implement water charging for agricultural uses? 6. SUE MORONEY to the Minister of Education: Does she stand by her commitment on The Nation on 20 August 2011, that low and middle income families would not pay more for 20 hours of early childhood education in the next three years if the Government is re-elected? 7. Hon TAU HENARE to the Minister for Social Development and Employment: What reports has she received on the latest benefit figures? 8. PHIL TWYFORD to the Minister of Transport: Does he endorse the transport elements of the draft Auckland Plan; if not, why not? 9. NICKY WAGNER to the Minister of Health: What steps has the Government taken to improve outpatient and other health services to the people of Canterbury following the earthquakes? 10. STUART NASH to the Minister of Finance: Does the Government's privatisation plan include parameters which would cause it to cancel sales, such as low sale prices or high dividend yields; if so, what are the parameters? 11. NIKKI KAYE to the Minister of Internal Affairs: What announcements has he made regarding the igovt scheme, and increasing online access to government services? 12. Hon RICK BARKER to the Minister of Veterans' Affairs: When can veterans expect a full response from the Government in response to the Law Commission report titled A New Support Scheme for Veterans: A Report on the Review of the War Pensions Act 1954 that was presented to Parliament on 1 June 2010? Questions to Members 1. CLARE CURRAN to the Chairperson of the Transport and Industrial Relations Committee: Has he requested any written submissions on the petition of George Laird, signed by nearly 14,000 people, calling the Government to retain the Hillside and Woburn workshops?