Insurance is widely acknowledged as a key component in an organisation's disaster preparedness and resilience. But how effective is insurance in aiding business recovery following a major disaster? The aim of this research was to summarise the experiences of both the insurance industry and businesses dealing with commercial insurance claims following the 2010 and 2011 Canterbury earthquakes.
The "Lyttelton Harbour Review" newsletter for 11 February 2013, produced by the Lyttelton Harbour Information Centre.
This participant-observation study explores the process of gathering and evaluating both financial and non-financial information and communication and transfer of that information within a medium-sized electrical service company in Christchurch, New Zealand. The previous literature has established the importance and the main characteristics of small and medium enterprises, mainly studying manufacturing companies. However, there has been little research done in New Zealand on the overall communication process and the financial and non-financial information usage in a small-medium enterprise. The Electrical Company has a flat structure which allows flexibility. The two owners understand the importance of financial management and use financial information extensively to ensure the business expenses are under control. The owners also gather and use non-financial information through talking to their accountant, their customers and people in the same industry and they keenly follow the news on the rebuilding of Christchurch after the recent earthquakes.
The "Lyttelton Review" newsletter for 9 July 2012, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Review" newsletter for 3 October 2011, produced by the Lyttelton Harbour Information Centre.
A research dissertation by Jessie Ford, submitted in fulfillment of the requirements for the Degree of Bachelor of Commerce with Honours in Management.
The "Lyttelton Review" newsletter for 18 June 2012, produced by the Lyttelton Harbour Information Centre.
Many small businesses in Canterbury are struggling to stay afloat after the earthquake and an insurance and risk management consultant, John Sloan, says one problem is the long wait to get insurance money.
A video of an interview with Andrew Wheely about the Whare store which has been operating from a garage since the 22 February 2011 earthquake. Wheely talks about how small businesses need flexible commercial leases to survive in the post-earthquake market. He also talks about the diploma in project management he has undertaken at the CPIT since the earthquakes.
An earthquake memories story from Kevin Taylor, Quality and Business Development Labs Management, Canterbury Health Laboratories, titled, "Operated 24/7".
The "Lyttelton Review" newsletter for 14 May 2012, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Review" newsletter for 27 February 2012, produced by the Lyttelton Harbour Information Centre.
Disasters are rare events with major consequences; yet comparatively little is known about managing employee needs in disaster situations. Based on case studies of four organisations following the devastating earthquakes of 2010 - 2011 in Christchurch, New Zealand, this paper presents a framework using redefined notions of employee needs and expectations, and charting the ways in which these influence organisational recovery and performance. Analysis of in-depth interview data from 47 respondents in four organisations highlighted the evolving nature of employee needs and the crucial role of middle management leadership in mitigating the effects of disasters. The findings have counterintuitive implications for human resource functions in a disaster, suggesting that organisational justice forms a central framework for managing organisational responses to support and engage employees for promoting business recovery.
An entry from Ruth Gardner's blog for 11 April 2011 entitled, "Day 49 - last day behind the cordon".
An entry from Ruth Gardner's blog for 25 March 2011 entitled, "Day 32, 6pm - in the red zone".
The "Lyttelton Review" newsletter for 12 December 2011, produced by the Lyttelton Harbour Information Centre.
An entry from Ruth Gardner's blog for 22 March 2012 entitled, "Lamenting the Loss".
The "Lyttelton Review" newsletter for 5 December 2011, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Review" newsletter for 26 March 2012, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Review" newsletter for 2 July 2012, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Harbour Review" newsletter for 25 February 2013, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Review" newsletter for 21 November 2011, produced by the Lyttelton Harbour Information Centre.
A news item titled, "Cool Store Relocation Causes Controversy", published on the Lyttelton Harbour Information Centre's website on Thursday, 13 October 2011.
Website of the EQR (Earthquake Recovery) Project Management Office, established by the EQC and managed by Fletcher Construction, that responds to claims for the repair and rebuilding of houses damaged in the Feb. 2011 Canterbury earthquake.
The Lyttelton Harbour Information Centre's "Community Earthquake Update" bulletin, published on Friday 29 July 2011.
The "Lyttelton Review" newsletter for 12 March 2012, produced by the Lyttelton Harbour Information Centre.
The Christchurch earthquake sequence has been on-going since September 4th 2010. The largest two earthquakes, magnitude (M) 7.1 on September 4th and the M 6.3 on February 22nd 2011 caused immediate and significant damage to the city of Christchurch. As a consequence of the earthquakes, the tourism sector in the Canterbury region has been heavily impacted, with broader impacts being felt throughout the South Island. Resilient Organisations and the University of Canterbury began a series of quantitative investigations into the recovery and response of key business sectors to the earthquakes. The purpose of this study was to build on this work by exploring the outcomes of the earthquakes on the tourism sector, a critical economic driver in the region. Two postal surveys were sent to 719 tourism business managers; the first to businesses in the ‘Impact Zone’ defined as areas that experienced Modified Mercalli intensities greater than 6. The second survey was sent to the remaining businesses throughout the Canterbury region (‘Rest of Canterbury’). Response rates were 46% response for the Impact Zone, and 29% for the Rest of Canterbury. Key findings:
The "Lyttelton Review" newsletter for 16 April 2012, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Review" newsletter for 8 August 2011, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Review" newsletter for 23 July 2012, produced by the Lyttelton Harbour Information Centre.