A large number of businesses that used to be in the centre of Christchurch relocated after the earthquakes. Are they satisfied with their new locations and do they intend to return to the central city? We questioned 209 relocated businesses about their relocation history, present circumstances and future intentions. Many businesses were content with their new premises, despite having encountered a range of problems; those businesses that were questioned later in our survey period were more content. The average business in our sample rated the chances of moving back to the central city as around 50 %, but this varies with the type of business. Building height did not emerge as a major issue, but rents may be. The mix of types of business is likely to be different in the new city centre.
This study explores the nature of smaller businesses’ resilience following two major earthquakes that severely disrupted their place of doing business. Data from the owners of ten smaller businesses are qualitative and longitudinal, spanning the period 2011 through 2018, providing first-hand narrative accounts of their responses in the earthquakes’ aftermath. All ten owners showed some individual resilience; six businesses survived through to 2018, of which three have recovered strongly. All three owned their premises; operated business-tobusiness models; and were able to adapt and continue to follow path-extension strategies. All the other businesses had direct business-to-customer models operating from leased premises, typically in major retail malls. Four eventually recognised path-exhaustion at different times and so did not survive through to 2018. We conclude however that post-disaster recovery is best explained in terms of business model resilience. Even the most resilient of individual owners will struggle to survive if their business model is either not resilient or cannot be made so. Individual resilience is necessary but not sufficient.
Insurance is widely acknowledged as a key component in an organisation's disaster preparedness and resilience. But how effective is insurance in aiding business recovery following a major disaster? The aim of this research was to summarise the experiences of both the insurance industry and businesses dealing with commercial insurance claims following the 2010 and 2011 Canterbury earthquakes.
The "Lyttelton Harbour Review" newsletter for 11 February 2013, produced by the Lyttelton Harbour Information Centre.
This participant-observation study explores the process of gathering and evaluating both financial and non-financial information and communication and transfer of that information within a medium-sized electrical service company in Christchurch, New Zealand. The previous literature has established the importance and the main characteristics of small and medium enterprises, mainly studying manufacturing companies. However, there has been little research done in New Zealand on the overall communication process and the financial and non-financial information usage in a small-medium enterprise. The Electrical Company has a flat structure which allows flexibility. The two owners understand the importance of financial management and use financial information extensively to ensure the business expenses are under control. The owners also gather and use non-financial information through talking to their accountant, their customers and people in the same industry and they keenly follow the news on the rebuilding of Christchurch after the recent earthquakes.
The "Lyttelton Review" newsletter for 9 July 2012, produced by the Lyttelton Harbour Information Centre.
A tool, in the form of a poster, given to workshop and toolbox participants and hung up at worksites and in offices, outlining five easy steps to minimise the impact of roadworks on businesses.
The "Lyttelton Review" newsletter for 3 October 2011, produced by the Lyttelton Harbour Information Centre.
A research dissertation by Jessie Ford, submitted in fulfillment of the requirements for the Degree of Bachelor of Commerce with Honours in Management.
The "Lyttelton Review" newsletter for 18 June 2012, produced by the Lyttelton Harbour Information Centre.
A photograph of USAR codes spray-painted on the front doors of several businesses on Armagh Street.
A photograph taken in 2013, showing one of the 32 large 'Open for Business' signs placed on all of the main routes into the CBD.
Many small businesses in Canterbury are struggling to stay afloat after the earthquake and an insurance and risk management consultant, John Sloan, says one problem is the long wait to get insurance money.
An earthquake memories story from Kevin Taylor, Quality and Business Development Labs Management, Canterbury Health Laboratories, titled, "Operated 24/7".
A video of an interview with Andrew Wheely about the Whare store which has been operating from a garage since the 22 February 2011 earthquake. Wheely talks about how small businesses need flexible commercial leases to survive in the post-earthquake market. He also talks about the diploma in project management he has undertaken at the CPIT since the earthquakes.
A story submitted by Hilary Lakeman to the QuakeStories website.
The "Lyttelton Review" newsletter for 14 May 2012, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Review" newsletter for 27 February 2012, produced by the Lyttelton Harbour Information Centre.
A story submitted by Gaynor James to the QuakeStories website.
Transcript of Liz Grant's earthquake story, captured by the UC QuakeBox project.
Disasters are rare events with major consequences; yet comparatively little is known about managing employee needs in disaster situations. Based on case studies of four organisations following the devastating earthquakes of 2010 - 2011 in Christchurch, New Zealand, this paper presents a framework using redefined notions of employee needs and expectations, and charting the ways in which these influence organisational recovery and performance. Analysis of in-depth interview data from 47 respondents in four organisations highlighted the evolving nature of employee needs and the crucial role of middle management leadership in mitigating the effects of disasters. The findings have counterintuitive implications for human resource functions in a disaster, suggesting that organisational justice forms a central framework for managing organisational responses to support and engage employees for promoting business recovery.
An entry from Ruth Gardner's blog for 11 April 2011 entitled, "Day 49 - last day behind the cordon".
An entry from Ruth Gardner's blog for 25 March 2011 entitled, "Day 32, 6pm - in the red zone".
The "Lyttelton Review" newsletter for 12 December 2011, produced by the Lyttelton Harbour Information Centre.
An entry from Ruth Gardner's blog for 22 March 2012 entitled, "Lamenting the Loss".
A story submitted by Elizabeth to the QuakeStories website.
The "Lyttelton Review" newsletter for 5 December 2011, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Review" newsletter for 26 March 2012, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Review" newsletter for 2 July 2012, produced by the Lyttelton Harbour Information Centre.
The "Lyttelton Harbour Review" newsletter for 25 February 2013, produced by the Lyttelton Harbour Information Centre.