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Images, UC QuakeStudies

A photograph of volunteers from the Wellington Emergency Management Office in Wellington Airport. The volunteers travelled to Christchurch after the 22 February 2011 earthquake to help with the emergency response.

Images, UC QuakeStudies

A photograph of volunteers from the Wellington Emergency Management Office in Wellington Airport. The volunteers travelled to Christchurch after the 22 February 2011 earthquake to help with the emergency response.

Images, UC QuakeStudies

A photograph of volunteers from the Wellington Emergency Management Office in a campervan in Hagley Park. The campervan was used as temporary accommodation for the volunteers after the 22 February 2011 earthquake.

Images, UC QuakeStudies

A photograph of volunteers from the Wellington Emergency Management Office being photographed in front of a truck. The volunteers are preparing to travel to Christchurch to help out after the 22 February 2011 earthquake. In the background is the Wellington Emergency Management Office building.

Images, UC QuakeStudies

A photograph of volunteers from the Wellington Emergency Management Office being photographed in front of a truck. The volunteers are preparing to travel to Christchurch to help out after the 22 February 2011 earthquake. In the background is the Wellington Emergency Management Office building.

Images, UC QuakeStudies

A photograph of volunteers from the Wellington Emergency Management Office being photographed in front of a truck. The volunteers are preparing to travel to Christchurch to help out after the 22 February 2011 earthquake. In the background is the Wellington Emergency Management Office building.

Research Papers, Lincoln University

There is growing expectation that local volunteers will play a more integrated role in disaster response, yet emergent groups are often ‘outsiders’ to crisis management, prompting questions of the conditions and processes by which these groups can forge relationships with established response agencies, and the tensions which can arise those interactions. This article analyses how student-led volunteers, as an emergent group, nevertheless gained “authority to operate” in the aftermath of the 2010-2011 earthquakes in Canterbury, New Zealand. Our study demonstrates how established response agencies and emergent groups can form hugely impactful and mutually supportive relationships. However, our analysis also points to two interrelated tensions that can arise, regarding the terms by which emergent groups are recognised, and the ‘distance’ considered necessary between emergent groups and established response agencies. The discussion considers implications for inclusiveness, risk and responsibility if emergent volunteers are to be further integrated into disaster response.