Insurance is widely acknowledged as a key component in an organisation's disaster preparedness and resilience. But how effective is insurance in aiding business recovery following a major disaster? The aim of this research was to summarise the experiences of both the insurance industry and businesses dealing with commercial insurance claims following the 2010 and 2011 Canterbury earthquakes.
Disasters are rare events with major consequences; yet comparatively little is known about managing employee needs in disaster situations. Based on case studies of four organisations following the devastating earthquakes of 2010 - 2011 in Christchurch, New Zealand, this paper presents a framework using redefined notions of employee needs and expectations, and charting the ways in which these influence organisational recovery and performance. Analysis of in-depth interview data from 47 respondents in four organisations highlighted the evolving nature of employee needs and the crucial role of middle management leadership in mitigating the effects of disasters. The findings have counterintuitive implications for human resource functions in a disaster, suggesting that organisational justice forms a central framework for managing organisational responses to support and engage employees for promoting business recovery.
DAVID SHEARER to the Prime Minister: Does he stand by all his statements?
TODD McCLAY to the Minister of Finance: What progress is the Government making in its share offer programme to reduce debt and free up capital for priority spending?
Rt Hon WINSTON PETERS to the Prime Minister: Does he believe that he has met the requirements of the Cabinet Manual to behave in a way that upholds, and is seen to uphold, the highest ethical standards in his ministerial capacity, his political capacity and his personal capacity; if so, why?
Hon PHIL HEATLEY to the Minister for Social Development: What reports has she received on the latest benefit figures?
Hon DAVID PARKER to the Minister of Finance: Will the recent rise in the New Zealand dollar to a post-float high on the Trade Weighted Index cause job losses among non-primary exporters and import substitution businesses?
JULIE ANNE GENTER to the Minister of Finance: Does he have a plan to fund the Auckland City rail link in the upcoming Budget given that public backing for the rail project is more than twice as strong as the Government's proposed new motorway north from Puhoi?
Dr JIAN YANG to the Minister for Economic Development: How is the Government recognising the importance of China for New Zealand's trade, education and tourism sectors?
Hon CLAYTON COSGROVE to the Minister for State Owned Enterprises: What responsibility, if any, does he take for Solid Energy's precarious financial position?
NICKY WAGNER to the Minister of Housing: How will the $320 million settlement of Housing New Zealand's insurance claim for earthquake damaged properties help achieve the Government's priority of rebuilding Christchurch?
GRANT ROBERTSON to the Prime Minister: What role, if any, did he play in recommending the appointment of Ian Fletcher as Director of the Government Communications Security Bureau?
MIKE SABIN to the Associate Minister of Social Development: What early results can he report from the Government's efforts to deal with welfare fraud?
GARETH HUGHES to the Minister of Energy and Resources: Will he recommend returning the Crown Minerals Amendment Bill to the select committee so that the public can have a say on the so-called "Anadarko Amendment"; if not, why not?
