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Research papers, University of Canterbury Library

Abstract The original intention for the Partnership Community Worker (PCW) project in 2006 was for it to be an extension of the Pegasus Health General Practice and furthermore to be a bridge between the community and primary healthcare. It was believed that a close working relationship between the Practice Nurse and the PCW would help the target population of Māori, Pacifica and low income people to address and overcome their perceived barriers to healthcare which included: finance, transport, anxiety, cultural issues, communication, or lack of knowledge. Seven years later although the PCW project has been deemed a success in the Canterbury District Health Board annual reports (2013-14) and community and government agencies, including the Christchurch Resettlement Service (2012), many of the Pegasus Health General Practices have not utilised the project to its full extent, hence the need for this research. I was interested in finding out in the first instance if the model had changed and, if so why, and in the second instance if the promotional material currently distributed by Pegasus Health Primary Health Organisation reflected the daily practice of the PCW. A combination of methods were used including: surveys to the Pegasus Health General Practices, interviews with PCWs, interviews with managers of both the PCW host organisations and referring agencies to the PCW project. All the questions asked of all the participants in this research were focussed on their own perception of the role of the PCW. Results showed that the model has changed and although the publications were not reflecting the original intention of the project they did reflect the daily practice of the PCWs who are now struggling to meet much wider community expectations and needs. Key Results: Partnership Community Worker (PCW) interviews: Seventeen PCWs of the 19 employed were interviewed face to face. A number expressed interest in more culturally specific training and some are pursuing qualifications in social work; for many pay parity is an issue. In addition, many felt overwhelmed by the expectations around clients with mental health issues and housing issues now, post-earthquakes. Medical Practice surveys: Surveys were sent to eighty-two Pegasus Health medical practices and of these twenty five were completed. Results showed the full capacity of the PCW role was not clearly understood by all with many believing it was mostly a transport service. Those who did understand the full complexity of the role were very satisfied with the outcomes. PCW Host Community Manager Interviews: Of the ten out of twelve managers interviewed, some wished for more communication with Pegasus Health management because they felt aspects of both the PCW role and their own role as managers had become blurred over time. Referring organisations: Fifteen of the fifty referring community or government organisations participated. The overall satisfaction of the service was high and some acknowledged the continuing need for PCWs to be placed in communities where they were well known and trusted. Moreover results also showed that both the Canterbury earthquakes 2010-2011 and the amalgamation of Partnership Health PHO and Pegasus Health Charitable Limited in 2013 have contributed to the change of the model. Further future research may also be needed to examine the long term effects on the people of Canterbury involved in community work during the 2011-2014 years.  

Research papers, University of Canterbury Library

Children are often overlooked in the aftermath of a natural disaster, and children’s use of coping strategies plays an important part in their post-disaster adaptation (Vernberg, La Greca, Silverman, & Prinstein, 1996). The aim of this qualitative study was to explore the coping strategies of children with adequate self-regulation skills and minimal behaviour problems, living in Christchurch following the major 2010 and 2011 earthquakes. This aim was achieved through the use of semi-structured interviews with five seven-year-old children, their parents, and their teachers. These interviews were analysed using Directed Content Analysis and results showed that children most often reported using active and adaptive coping strategies, followed by avoidant strategies. Results in the current literature regarding children’s coping suggest that children exposed to natural disasters are able to utilise strategies that involve some personal control over their environment and emotions, through the use of active and adaptive coping strategies. Findings from this study contribute to the current understanding of children’s use of coping strategies when faced with commonly occurring childhood upsets. Further research is required regarding the outcomes associated with the use of effective coping strategies following traumatic events.

Research papers, University of Canterbury Library

The aim of this study is to explore the main contributors and obstacles to employee learning in the context of an alliance using the framework of a complex embedded multiple-case study. The two participant alliance partner organisations (APOs) are natural competitors that have joined to respond to urgent community needs of the city of Christchurch following the major earthquakes in September 2010 and February 2011. At the moment of the in-depth interviews, it had been about four years since those events occurred. There are continuous, unexpected circumstances that still require attention. However, the alliance has an expiry date, thus reinforcing the uncertain work environment. The main enablers found were participative, collaborative learning encouraged by leaders who embraced the alliance’s “learning organisational culture”. Employees generated innovations mostly in social interaction with others, while taking on responsibility for their learning by learning from mistakes. The main obstacle found is competition, as inhibitor of collaboratively sharing their knowledge out of fear of losing their competitiveness.

Research Papers, Lincoln University

The urban environment influences the way people live and shape their everyday lives, and microclimate sensitive design can enhance the use of urban streets and public spaces. Innovative approaches to urban microclimate design will become more important as the world’s population becomes ever more urban, and climate change generates more variability and extremes in urban microclimatic conditions. However, established methods of investigation based upon conventions drawn from building services research and framed by physiological concepts of thermal comfort may fail to capture the social dynamics of urban activity and their interrelationship with microclimate. This research investigates the relationship between microclimate and urban culture in Christchurch, New Zealand, based upon the concept of urban comfort. Urban comfort is defined as the socio-cultural (therefore collective) adaptation to microclimate due to satisfaction with the urban environment. It involves consideration of a combination of human thermal comfort requirements and adaptive comfort circumstances, preferences and strategies. A main methodological challenge was to investigate urban comfort in a city undergoing rapid physical change following a series of major earthquakes (2010-2011), and that also has a strongly seasonal climate which accentuates microclimatic variability. The field investigation had to be suitable for rapidly changing settings as buildings were demolished and rebuilt, and be able to capture data relevant to a cycle of seasons. These local circumstances meant that Christchurch was valuable as an example of a city facing rapid and unpredictable change. An interpretive, integrative, and adaptive research strategy that combined qualitative social science methods with biophysical measures was adopted. The results are based upon participant observation, 86 in-depth interviews with Christchurch residents, and microclimate data measurements. The interviews were carried out in a variety of urban settings including established urban settings (places sustaining relatively little damage) and emerging urban settings (those requiring rebuilding) during 2011-2013. Results of this research show that urban comfort depends on adaptive strategies which in turn depend on culture. Adaptive strategies identified through the data analysis show a strong connection between natural and built landscapes, combined with the regional outdoor culture, the Garden City identity and the connections between rural and urban landscapes. The results also highlight that thermal comfort is an important but insufficient indicator of good microclimate design, as social and cultural values are important influences on climate experience and adaptation. Interpretive research is needed to fully understand urban comfort and to provide urban microclimate design solutions to enhance the use of public open spaces in cities undergoing change.