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Research papers, University of Canterbury Library

Background: We are in a period of history where natural disasters are increasing in both frequency and severity. They are having widespread impacts on communities, especially on vulnerable communities, those most affected who have the least ability to prepare or respond to a disaster. The ability to assemble and effectively manage Interagency Emergency Response Teams (IERTs) is critical to navigating the complexity and chaos found immediately following disasters. These teams play a crucial role in the multi-sectoral, multi-agency, multi-disciplinary, and inter-organisational response and are vital to ensuring the safety and well-being of vulnerable populations such as the young, aged, and socially and medically disadvantaged in disasters. Communication is key to the smooth operation of these teams. Most studies of the communication in IERTs during a disaster have been focussed at a macro-level of examining larger scale patterns and trends within organisations. Rarely found are micro-level analyses of interpersonal communication at the critical interfaces between collaborating agencies. This study set out to understand the experiences of those working at the interagency interfaces in an IERT set up by the Canterbury District Health Board to respond to the needs of the vulnerable people in the aftermath of the destructive earthquakes that hit Canterbury, New Zealand, in 2010-11. The aim of the study was to gain insights about the complexities of interpersonal communication (micro-level) involved in interagency response coordination and to generate an improved understanding into what stabilises the interagency communication interfaces between those agencies responding to a major disaster. Methods: A qualitative case study research design was employed to investigate how interagency communication interfaces were stabilised at the micro-level (“the case”) in the aftermath of the destructive earthquakes that hit Canterbury in 2010-11 (“the context”). Participant recruitment was undertaken by mapping which agencies were involved within the IERT and approaching representatives from each of these agencies. Data was collected via individual interviews using a semi-structured interview guide and was based on the “Critical Incident Technique”. Subsequently, data was transcribed verbatim and subjected to inductive analysis. This was underpinned theoretically by Weick’s “Interpretive Approach” and supported by Nvivo qualitative data analysis software. Results: 19 participants were interviewed in this study. Out of the inductive analysis emerged two primary themes, each with several sub-factors. The first major theme was destabilising/disruptive factors of interagency communication with five sub-factors, a) conflicting role mandates, b) rigid command structures, c) disruption of established communication structures, d) lack of shared language and understanding, and e) situational awareness disruption. The second major theme stabilising/steadying factors in interagency communication had four sub-factors, a) the establishment of the IERT, b) emergent novel communication strategies, c) establishment of a liaison role and d) pre-existing networks and relationships. Finally, there was a third sub-level identified during inductive analysis, where sub-factors from both primary themes were noted to be uniquely interconnected by emergent “consequences” arising out of the disaster context. Finally, findings were synthesised into a conceptual “Model of Interagency Communication at the Micro-level” based on this case study of the Canterbury earthquake disaster response. Discussion: The three key dimensions of The People, The Connections and The Improvisations served as a framework for the discussion of what stabilises interagency communication interfaces in a major disaster. The People were key to stabilising the interagency interfaces through functioning as a flexible conduit, guiding and navigating communication at the interagency interfaces and improving situational awareness. The Connections provided the collective competence, shared decision-making and prior established relationships that stabilised the micro-level communication at interagency interfaces. And finally, The Improvisations i.e., novel ideas and inventiveness that emerge out of rapidly changing post-disaster environments, also contributed to stabilisation of micro-level communication flows across interagency interfaces in the disaster response. “Command and control” hierarchical structures do provide clear processes and structures for teams working in disasters to follow. However, improvisations and novel solutions are also needed and often emerge from first responders (who are best placed to assess the evolving needs in a disaster where there is a high degree of uncertainty). Conclusion: This study highlights the value of incorporating an interface perspective into any study that seeks to understand the processes of IERTs during disaster responses. It also strengthens the requirement for disaster management frameworks to formally plan for and to allow for the adaptive responsiveness of local teams on the ground, and legitimise and recognise the improvisations of those in the role of emergent boundary spanners in a disaster response. This needs to be in addition to existing formal disaster response mechanisms. This study provides a new conceptual model that can be used to guide future case studies exploring stability at the interfaces of other IERTs and highlights the centrality of communication in the experiences of members of teams in the aftermath of a disaster. Utilising these new perspectives on stabilising communication at the interagency interfaces in disaster responses will have practical implications in the future to better serve the needs of vulnerable people who are at greatest risk of adverse outcomes in a disaster.

Articles, UC QuakeStudies

A document outlining the Emergency Management Policy at the University of Canterbury in the time between the 4 September 2010 and 22 February 2011 earthquake. This policy was developed to provide a mandate for decisions that need to be taken to most appropriately and expeditiously respond to a planned event or unforeseen critical incident at the University of Canterbury.

Images, eqnz.chch.2010

A crane topples over on Victoria Street while taking glass up to some windows. No one was hurt and the glass never broke. Victoria Street was closed from 7:30am to later in the evening. This all happen on the Knox Plaza building site. Christchurch October 13, 2014 New Zealand.

Images, eqnz.chch.2010

A crane topples over on Victoria Street while taking glass up to some windows. No one was hurt and the glass never broke. Victoria Street was closed from 7:30am to later in the evening. This all happen on the Knox Plaza building site. Christchurch October 13, 2014 New Zealand.

Images, eqnz.chch.2010

A crane topples over on Victoria Street while taking glass up to some windows. No one was hurt and the glass never broke. Victoria Street was closed from 7:30am to later in the evening. This all happen on the Knox Plaza building site. Christchurch October 13, 2014 New Zealand.

Images, eqnz.chch.2010

A crane topples over on Victoria Street while taking glass up to some windows. No one was hurt and the glass never broke. Victoria Street was closed from 7:30am to later in the evening. This all happen on the Knox Plaza building site. Christchurch October 13, 2014 New Zealand.

Images, eqnz.chch.2010

A crane topples over on Victoria Street while taking glass up to some windows. No one was hurt and the glass never broke. Victoria Street was closed from 7:30am to later in the evening. This all happen on the Knox Plaza building site. Christchurch October 13, 2014 New Zealand.

Videos, UC QuakeStudies

A video of a presentation by Dr Lesley Campbell during the Community and Social Recovery Stream of the 2016 People in Disasters Conference. The presentation is titled, "Canterbury Family Violence Collaboration: An innovative response to family violence following the Canterbury earthquakes - successes, challenges, and achievements".The abstract for this presentation reads as follows: Across a range of international jurisdictions there is growing evidence that shows a high prevalence of family violence, child abuse and sexual violence over a number of years following natural disasters (World Health Organisation, 2005). Such empirical findings were also reflected within the Canterbury region following the earthquake events in 2010 and 2011. For example, in the weekend following the September 2010 earthquake, Canterbury police reported a 53% increase in call-outs to family violence incidents. In 2012, Canterbury police investigated over 7,400 incidents involving family violence - approximately 19 incidents each day. Child, youth and family data also reflect an increase in family violence, with substantiated cases of abuse increasing markedly from 1,130 cases in 2009 to 1,650 cases in 2011. These numbers remain elevated. Challenging events like the Canterbury earthquakes highlight the importance of, and provide the catalyst for, strengthening connections with various communities of interest to explore new ways of responding to the complex issue of family violence. It was within this context that the Canterbury Family Violence Collaboration (Collaboration) emerged. Operating since 2012, the Collaboration now comprises 45 agencies from across governmental and non-governmental sectors. The Collaboration's value proposition is that it delivers system-wide responses to family violence that could not be achieved by any one agency. These responses are delivered within five strategic priority areas: housing, crisis response and intervention, prevention, youth, and staff learning and development. The purpose of this presentation is to describe the experiences of the collaborative effort and lessons learnt by the collaborative partners in the first three years after its establishment. It will explore the key successes and challenges of the collaborative effort, and outline the major results achieved - a unique contribution, in unique circumstances, to address family violence experienced by Canterbury people throughout the period of recovery and rebuild.

Research papers, University of Canterbury Library

Heathcote Valley school strong motion station (HVSC) consistently recorded ground motions with higher intensities than nearby stations during the 2010-2011 Canterbury earthquakes. For example, as shown in Figure 1, for the 22 February 2011 Christchurch earthquake, peak ground acceleration at HVSC reached 1.4 g (horizontal) and 2 g (vertical), the largest ever recorded in New Zealand. Strong amplification of ground motions is expected at Heathcote Valley due to: 1) the high impedance contrast at the soil-rock interface, and 2) the interference of incident and surface waves within the valley. However, both conventional empirical ground motion prediction equations (GMPE) and the physics-based large scale ground motions simulations (with empirical site response) are ineffective in predicting such amplification due to their respective inherent limitations.

Research papers, University of Canterbury Library

Damage distribution maps from strong earthquakes and recorded data from field experiments have repeatedly shown that the ground surface topography and subsurface stratigraphy play a decisive role in shaping the ground motion characteristics at a site. Published theoretical studies qualitatively agree with observations from past seismic events and experiments; quantitatively, however, they systematically underestimate the absolute level of topographic amplification up to an order of magnitude or more in some cases. We have hypothesized in previous work that this discrepancy stems from idealizations of the geometry, material properties, and incident motion characteristics that most theoretical studies make. In this study, we perform numerical simulations of seismic wave propagation in heterogeneous media with arbitrary ground surface geometry, and compare results with high quality field recordings from a site with strong surface topography. Our goal is to explore whether high-fidelity simulations and realistic numerical models can – contrary to theoretical models – capture quantitatively the frequency and amplitude characteristics of topographic effects. For validation, we use field data from a linear array of nine portable seismometers that we deployed on Mount Pleasant and Heathcote Valley, Christchurch, New Zealand, and we compute empirical standard spectral ratios (SSR) and single-station horizontal-to-vertical spectral ratios (HVSR). The instruments recorded ambient vibrations and remote earthquakes for a period of two months (March-April 2017). We next perform two-dimensional wave propagation simulations using the explicit finite difference code FLAC. We construct our numerical model using a high-resolution (8m) Digital Elevation Map (DEM) available for the site, an estimated subsurface stratigraphy consistent with the geomorphology of the site, and soil properties estimated from in-situ and non-destructive tests. We subject the model to in-plane and out-of-plane incident motions that span a broadband frequency range (0.1-20Hz). Numerical and empirical spectral ratios from our blind prediction are found in very good quantitative agreement for stations on the slope of Mount Pleasant and on the surface of Heathcote Valley, across a wide range of frequencies that reveal the role of topography, soil amplification and basin edge focusing on the distribution of ground surface motion.

Research papers, University of Canterbury Library

The collapse of Redcliffs’ cliff in the 22 February 2011 and 13 June 2011 earthquakes were the first times ever a major failure incident occurred at Redcliffs in approximately 6000 years. This master’s thesis is a multidisciplinary engineering geological investigation sought to study these particular failure incidents, focusing on collecting the data necessary to explain the cause and effect of the cliff collapsing in the event of two major earthquakes. This study provides quantitative and qualitative data about the geotechnical attributes and engineering geological nature of the sea-cut cliff located at Redcliffs. Results from surveying the geology of Redcliffs show that the exposed lithology of the cliff face is a variably jointed rock body of welded and (relatively intact) unwelded ignimbrite, a predominantly massive unit of brecciated tuff, and a covering of wind-blown loess and soil deposit (commonly found throughout Canterbury) on top of the cliff. Moreover, detailing the external component of the slope profile shows that Redcliffs’ cliff is a 40 – 80 m cliff with two intersecting (NE and SE facing) slope aspects. The (remotely) measured geometry of the cliff face comprises of multiple outstanding gradients, averaging a slope angle of ~67 degrees (post-13 June 2011), where the steepest components are ~80 degrees, whereas the gentle sloping sections are ~44 degrees. The physical structure of Redcliffs’ cliff drastically changed after each collapse, whereby seismically induced alterations to the slope geometry resulted in material deposited on the talus at the base of the cliff. Prior to the first collapse, the variance of the gradient down the slope was minimal, with the SE Face being the most variable with up to three major gradients on one cross section. However, after each major collapse, the variability increased with more parts of the cliff face having more than one major gradient that is steeper or gentler than the remainder of the slope. The estimated volume of material lost as a result of the gradient changes was 28,267 m³ in February and 11,360 m³ in June 2011. In addition, surveys of the cliff top after the failure incidents revealed the development of fissures along the cliff edge. Monitoring 10 fissures over three months indicated that fissured by the cliff edge respond to intense seismicity (generally ≥ Mw 4) by widening. Redcliffs’ cliff collapsed on two separate occasions as a result of an accumulated amount of damage of the rock masses in the cliff (caused by weathering and erosion over time), and two Mw 6.2 trigger earthquakes which shook the Redcliffs and the surrounding area at a Peak Ground Acceleration (PGA) estimated to be around 2 g. The results of the theoretical study suggests that PGA levels felt on-site during both instances of failure are the result of three major factors: source of the quake and the site affected; topographic amplification of the ground movement; the short distance between the source and the cliff for both fault ruptures; the focus of seismic energy in the direction of thrust faulting along a path that intercepts Redcliffs (and the Port Hills). Ultimately, failure on the NE and SE Faces of Redcliffs’ cliff was concluded to be global as every part of the exposed cliff face deposited a significant volume of material on the talus at the base of the cliff, with the exception of one section on the NE Face. The cliff collapses was a concurrent process that is a single (non-monotonic) event that operated as a complex series of (primarily) toppling rock falls, some sliding of blocks, and slumping of the soil mantle on top of the cliff. The first collapse had a mixture of equivalent continua slope movement of the heavily weathered / damaged surface of the cliff face, and discontinuous slope movement of the jointed inner slope (behind the heavily weathered surface); whereas the second collapse resulted in only discontinuous slope movement on account of the freshly exposed cliff face that had damage to the rock masses, in the form of old and (relatively) new discontinuous fractures, induced by earthquakes and aftershocks leading up to the point of failure.

Research papers, University of Canterbury Library

Interagency Emergency Response Teams (IERTs) play acrucial role in times of disasters. Therefore it is crucial to understand more thoroughly the communication roles and responsibilities of interagency team members and to examine how individual members communicate within a complex, evolving, and unstable environment. It is also important to understand how different organisational identities and their spatial geographies contribute to the interactional dynamics. Earthquakes hit the Canterbury region on September, 2010 and then on February 2011 a more devastating shallow earthquake struck resulting in severe damage to the Aged Residential Care (ARC) sector. Over 600 ARC beds were lost and 500 elderly and disabled people were displaced. Canterbury District Health Board (CDHB) set up an interagency emergency response team to address the issues of vulnerable people with significant health and disability needs who were unable to access their normal supports due to the effects of the earthquake. The purpose of this qualitative interpretive study is to focus on the case study of the response and evacuation of vulnerable people by interagencies responding to the event. Staff within these agencies were interviewed with a focus on the critical incidents that either stabilised or negatively influenced the outcome of the response. The findings included the complexity of navigating multiple agencies communication channels; understanding the different hierarchies and communication methods within each agency; data communication challenges when infrastructures were severely damaged; the importance of having the right skills, personal attributes and understanding of the organisations in the response; and the significance of having a liaison in situ representing and communicating through to agencies geographically dispersed from Canterbury. It is hoped that this research will assist in determining a future framework for interagency communication best practice and policy.

Videos, UC QuakeStudies

A video of a presentation by Thomas Petschner during the Resilience and Response Stream of the 2016 People in Disasters Conference. The presentation is titled, "Medical Clowning in Disaster Zones".The abstract for this presentation reads as follows: To be in a crisis caused by different kinds of natural disasters (as well as a man made incidents), dealing with ongoing increase of problems and frequent confrontation with very bad news isn't something that many people can easily cope with. This applies obviously to affected people but also to the members of SAR teams, doctors in the field and the experienced humanitarians too. The appropriate use of humour in crisis situations and dis-functional environments is a great tool to make those difficult moments more bearable for everyone. It helps injured and traumatised people cope with what they're facing, and can help them to recover more quickly too. At the same time humorous thinking can help to solve some of the complex problems emergency responders face. This is in addition to emergency and medical only reactions - allowing for a more holistic human perspective, which can provide a positive lasting effect. The ability to laugh is hardwired into our systems bringing a huge variety of physical, mental and social benefits. Even a simple smile can cultivate optimism and hope, while laughter can boost a hormone cocktail - which helps to cope with pain, enhance the immune system, reduce stress, re-focus, connect and unite people during difficult times. Humour as an element of psychological response in crisis situations is increasingly understood in a much wider sense: as the human capacity to plan and achieve desired outcomes with less stress, thus resulting in more 'predictable' work in unpredictable situations. So, if we approach certain problems in the same way Medical Clowns do, we may find a more positive solution. Everyone knows that laughter is an essential component of a healthy, happy life. The delivery of 'permission to laugh' into disaster zones makes a big difference to the quality of life for everyone, even if it's for a very short, but important period of time. And it's crucial to get it right as there is no second chance for the first response.

Audio, Radio New Zealand

PHIL TWYFORD to the Minister for Building and Construction: Does he agree with Mainfreight founder and Chairman Bruce Plested that housing is a “social disgrace”, that the market cannot sort out this problem, and that real leadership and intestinal fortitude is needed now? JONATHAN YOUNG to the Minister of Finance: What reports has he received on real after-tax wages rising in New Zealand? CHRIS HIPKINS to the Minister of Education: Will she apologise on behalf of the Government for the flawed handling of the Canterbury school mergers and closures after the 2011 earthquakes; if not, why not? ANDREW BAYLY to the Minister for Building and Construction: What progress has the Government made in improving the tenancy laws and guidance for dealing with the problem of methamphetamine testing and contamination? CARMEL SEPULONI to the Associate Minister for Social Housing: What motels has the Government purchased in response to the increased emergency housing demand, and how much has this cost? RON MARK to the Prime Minister: Does he stand by all his statements on the Clutha-Southland electorate office issue even if facts known to him make doing so extraordinarily difficult? MAUREEN PUGH to the Minister of Corrections: How is Budget 2017 investing in rehabilitation and reintegration outcomes for offenders? Hon DAVID PARKER to the Minister of Local Government: Does she agree with the Prime Minister’s answer yesterday that drinking-water contamination in Havelock North was “about local government performance and overseeing ratepayer-funded assets whose purpose is to deliver clean and healthy water to its local people. The extensive inquiry into that incident was warranted by widespread illness in the area ... it is about local body performance in overseeing their clean water system”? BRETT HUDSON to the Minister of Local Government: What recent announcements has she made regarding Wellington’s resilience to natural hazards? JULIE ANNE GENTER to the Minister of Transport: Will the Government start building rail to the airport sooner if Auckland hosts the next America’s Cup regatta or will Aucklanders still have to wait 30 years? STUART NASH to the Minister of Police: Does she have any concerns about any of the results of the New Zealand Police Workplace Survey 2017; if so, what in particular? ALASTAIR SCOTT to the Associate Minister of Education: What recent announcements has he made to improve school infrastructure in the Wairarapa?

Research papers, University of Canterbury Library

Probabilistic Structural Fire Engineering (PSFE) has been introduced to overcome the limitations of current conventional approaches used for the design of fire-exposed structures. Current structural fire design investigates worst-case fire scenarios and include multiple thermal and structural analyses. PSFE permits buildings to be designed to a level of life safety or economic loss that may occur in future fire events with the help of a probabilistic approach. This thesis presents modifications to the adoption of a Performance-Based Earthquake Engineering (PBEE) framework in Probabilistic Structural Fire Engineering (PSFE). The probabilistic approach runs through a series of interrelationships between different variables, and successive convolution integrals of these interrelationships result in probabilities of different measures. The process starts with the definition of a fire severity measure (FSM), which best relates fire hazard intensity with structural response. It is identified by satisfying efficiency and sufficiency criteria as described by the PBEE framework. The relationship between a fire hazard and corresponding structural response is established by analysis methods. One method that has been used to quantify this relationship in PSFE is Incremental Fire Analysis (IFA). The existing IFA approach produces unrealistic fire scenarios, as fire profiles may be scaled to wide ranges of fire severity levels, which may not physically represent any real fires. Two new techniques are introduced in this thesis to limit extensive scaling. In order to obtain an annual rate of exceedance of fire hazard and structural response for an office building, an occurrence model and an attenuation model for office fires are generated for both Christchurch city and New Zealand. The results show that Christchurch city is 15% less likely to experience fires that have the potential to cause structural failures in comparison to all of New Zealand. In establishing better predictive relationships between fires and structural response, cumulative incident radiation (a fire hazard property) is found to be the most appropriate fire severity measure. This research brings together existing research on various sources of uncertainty in probabilistic structural fire engineering, such as elements affecting post-flashover fire development factors (fuel load, ventilation, surface lining and compartment geometry), fire models, analysis methods and structural reliability. Epistemic uncertainty and aleatory uncertainty are investigated in the thesis by examining the uncertainty associated with modelling and the factors that influence post-flashover development of fires. A survey of 12 buildings in Christchurch in combination with recent surveys in New Zealand produced new statistical data on post-flashover development factors in office buildings in New Zealand. The effects of these parameters on temperature-time profiles are evaluated. The effects of epistemic uncertainty due to fire models in the estimation of structural response is also calculated. Parametric fires are found to have large uncertainty in the prediction of post-flashover fires, while the BFD curves have large uncertainties in prediction of structural response. These uncertainties need to be incorporated into failure probability calculations. Uncertainty in structural modelling shows that the choices that are made during modelling have a large influence on realistic predictions of structural response.

Research papers, University of Canterbury Library

Fine grained sediment deposition in urban environments during natural hazard events can impact critical infrastructure and properties (urban terrain) leading to reduced social and economic function and potentially adverse public health effects. Therefore, clean-up of the sediments is required to minimise impacts and restore social and economic functionality as soon as possible. The strategies employed to manage and coordinate the clean-up significantly influence the speed, cost and quality of the clean-up operation. Additionally, the physical properties of the fine grained sediment affects the clean-up, transport, storage and future usage of the sediment. The goals of the research are to assess the resources, time and cost required for fine grained sediment clean-up in an urban environment following a disaster and to determine how the geotechnical properties of sediment will affect urban clean-up strategies. The thesis focuses on the impact of fine grained sediment (<1 mm) deposition from three liquefaction events during the Canterbury earthquake sequence (2010-2011) on residential suburbs and transport networks in Christchurch. It also presents how geotechnical properties of the material may affect clean-up strategies and methods by presenting geotechnical analysis of tephra material from the North Island of New Zealand. Finally, lessons for disaster response planning and decision making for clean-up of sediment in urban environments are presented. A series of semi-structured interviews of key stakeholders supported by relevant academic literature and media reports were used to record the clean-up operation coordination and management and to make a preliminary qualification of the Christchurch liquefaction ejecta clean-up (costs breakdown, time, volume, resources, coordination, planning and priorities). Further analysis of the costs and resources involved for better accuracy was required and so the analysis of Christchurch City Council road management database (RAMM) was done. In order to make a transition from general fine sediment clean-up to specific types of fine disaster sediment clean-up, adequate information about the material properties is required as they will define how the material will be handled, transported and stored. Laboratory analysis of young volcanic tephra from the New Zealand’s North Island was performed to identify their geotechnical properties (density, granulometry, plasticity, composition and angle of repose). The major findings of this research were that emergency planning and the use of the coordinated incident management system (CIMS) system during the emergency were important to facilitate rapid clean-up tasking, management of resources and ultimately recovery from widespread and voluminous liquefaction ejecta deposition in eastern Christchurch. A total estimated cost of approximately $NZ 40 million was calculated for the Christchurch City clean-up following the 2010-2011 Canterbury earthquake sequence with a partial cost of $NZ 12 million for the Southern part of the city, where up to 33% (418 km) of the road network was impacted by liquefaction ejecta and required clearing of the material following the 22 February 2011 earthquake. Over 500,000 tonnes of ejecta has been stockpiled at Burwood landfill for all three liquefaction inducing earthquake events. The average cost per kilometre for the event clean-up was $NZ 5,500/km (4 September 2010), $NZ 11,650/km (22 February 2011) and $NZ 11,185/km (13 June 2011). The duration of clean-up time of residential properties and the road network was approximately two to three months for each of the three liquefaction ejecta events; despite events volumes and spatial distribution of ejecta. Interviews and quantitative analysis of RAMM data revealed that the experience and knowledge gained from the Darfield earthquake (4 September 2010) clean-up increased the efficiency of the following Christchurch earthquake induced liquefaction ejecta clean-up events. Density, particle size, particle shape, clay content and moisture content, are the important geotechnical properties that need to be considered when planning for a clean-up method that incorporates collection, transport and disposal or storage. The geotechnical properties for the tephra samples were analysed to increase preparedness and reaction response of potentially affected North Island cities from possible product from the active volcanoes in their region. The geotechnical results from this study show that volcanic tephra could be used in road or construction material but the properties would have to be further investigated for a New Zealand context. Using fresh volcanic material in road, building or flood control construction requires good understanding of the material properties and precaution during design and construction to extra care, but if well planned, it can be economically beneficial.