This study analyses the Earthquake Commission’s (EQC) insurance claims database to investigate the influence of seismic intensity and property damage resulting from the Canterbury Earthquake Sequence (CES) on the repair costs and claim settlement duration for residential buildings. Firstly, the ratio of building repair cost to its replacement cost was expressed as a Building Loss Ratio (BLR), which was further extended to Regional Loss Ratio (RLR) for greater Christchurch by multiplying the average of all building loss ratios with the proportion of building stock that lodged an insurance claim. Secondly, the total time required to settle the claim and the time taken to complete each phase of the claim settlement process were obtained. Based on the database, the regional loss ratio for greater Christchurch for three events producing shakings of intensities 6, 7, and 8 on the modified Mercalli intensity scale were 0.013, 0.066, and 0.171, respectively. Furthermore, small (less than NZD15,000), medium (between NZD15,000 and NZD100,000), and large (more than NZD100,000) claims took 0.35-0.55, 1.95-2.45, and 3.35-3.85 years to settle regardless of the building’s construction period and earthquake intensities. The number of claims was also disaggregated by various building characteristics to evaluate their relative contribution to the damage and repair costs.
A protest is underway outside insurance company Vero's Christchurch's office, with building owners dismayed to be still fighting for earthquake repairs 10 years on.
The protest was organised by the owners of an 11 unit apartment block in New Brighton, who says Vero is purposefully delaying progress to wear them down.
RNZ's reporter Rachel Graham is at the protest and spoke to Meriana Johnsen
Glazing systems are non-structural elements in a building that, more often than not, appear to be given little consideration in seismic design. Recent experimental work into glazing systems at the University of Canterbury, however, has shown that glazing systems can be very susceptible to serviceability damage, defined as loss of water-tightness. The focus of this paper is to highlight the difference in vulnerability of standard and seismic glazing systems and consider the implications of this for future repair costs and losses. The paper first describes the damage states chosen for glazing units according to the repair strategies required and expected repair costs. This includes three damage states: DS1: Water Leakage, DS2: Gasket Failure and DS3: Frame/Glass Failure. Implementing modern performance-based earthquake engineering, the paper proceeds to highlight a case study comparing costs and expected losses of a standard glazing unit and a seismic glazing unit installed on a case study building. It is shown that the use of seismic glazing units is generally beneficial over time, due to the early onset of serviceability damage in standard glazing units. Finally, the paper provides suggestions for designers aimed at reducing costs related to earthquake induced repairs of glazing.
As we approach the tenth anniversary of the Christchurch earthquake there are renewed calls for an inquiry into how Southern Response dealt with Canterbury earthquake claimants. Last year the government set up a support package for those who were short changed by Southern Response for their earthquake repairs. It came after a landmark High Court case found Southern Response misled and deceived Karl and Alison Dodds. Insurance claimants advocate, Ali Jones, says ten years on, lessons haven't been learned from how people were treated by Southern Response. She told RNZ reporter Sally Murphy that dealing with them is hell.
The Aromaunga Baxters Flowers nursery in Heathcote, Christchurch sits right above the point where the earthquake struck on 22 February 2011. The greenhouses on the steep slopes of the Port Hills, as well as a big old villa and other brick buildings were badly damaged. Ten years on co-owner John Baxter says the earthquake damage is still being repaired, but sales have been boosted by a lack of imported flowers due to Covid-19 restrictions.
This study analyses the success and limitations of the recovery process following the 2010–11 earthquake sequence in Christchurch, New Zealand. Data were obtained from in-depth interviews with 32 relocated households in Christchurch, and from a review of recovery policies implemented by the government. A top-down approach to disaster recovery was evident, with the creation of multiple government agencies and processes that made grassroots input into decision-making difficult. Although insurance proceeds enabled the repair and rebuilding of many dwellings, the complexity and adversarial nature of the claim procedures also impaired recovery. Householders’ perceptions of recovery reflected key aspects of their post-earthquake experiences (e.g. the housing offer they received, and the negotiations involved), and the outcomes of their relocation (including the value of the new home, their subjective well-being, and lifestyle after relocation). Protracted insurance negotiations, unfair offers and hardships in post-earthquake life were major challenges to recovery. Less-thanfavourable recovery experiences also transformed patterns of trust in local communities, as relocated householders came to doubt both the government and private insurance companies’ ability to successfully manage a disaster. At the same time, many relocated households expressed trust in their neighbours and communities. This study illuminates how government policies influence disaster recovery while also suggesting a need to reconsider centralised, top-down approaches to managing recovery.
Low Damage Seismic Design (LDSD) guidance material being developed by Engineering NZ is considering a design drift limit for multi-storey buildings of 0.5% at a new damage control limit state (DCLS). The impact of this new design requirement on the expected annual loss due to repair costs is investigated for a four-storey office building with reinforced concrete walls located in Christchurch. The LDSD guidance material aims to reduce the expected annual loss of complying buildings to below 0.1% of building replacement cost. The research tested this expectation. Losses were estimated in accordance with FEMA P58, using building responses from non-linear time history analyses (performed with OpenSees using lumped plasticity models). The equivalent static method, in line with NZS 1170.5 and NZS 3101, was used to design the building to LDSD specifications, representing a future state-of-practice design. The building designed to low-damage specification returned an expected annual loss of 0.10%, and the building designed conventionally returned an expected annual loss of 0.13%. Limitations with the NZS 3101 method for determining wall stiffness were identified, and a different method acknowledging the relationship between strength and stiffness was used to redesign the building. Along with improving this design assumption, the study finds that LDSD design criteria could be an effective way of limiting damage and losses.
In this thesis, focus is given to develop methodologies for rapidly estimating specific components of loss and downtime functions. The thesis proposes methodologies for deriving loss functions by (i) considering individual component performance; (ii) grouping them as per their performance characteristics; and (iii) applying them to similar building usage categories. The degree of variation in building stock and understanding their characteristics are important factors to be considered in the loss estimation methodology and the field surveys carried out to collect data add value to the study. To facilitate developing ‘downtime’ functions, this study investigates two key components of downtime: (i) time delay from post-event damage assessment of properties; and (ii) time delay in settling the insurance claims lodged. In these two areas, this research enables understanding of critical factors that influence certain aspects of downtime and suggests approaches to quantify those factors. By scrutinising the residential damage insurance claims data provided by the Earthquake Commission (EQC) for the 2010- 2011 Canterbury Earthquake Sequence (CES), this work provides insights into various processes of claims settlement, the time taken to complete them and the EQC loss contributions to building stock in Christchurch city and Canterbury region. The study has shown diligence in investigating the EQC insurance claim data obtained from the CES to get new insights and build confidence in the models developed and the results generated. The first stage of this research develops contribution functions (probabilistic relationships between the expected losses for a wide range of building components and the building’s maximum response) for common types of claddings used in New Zealand buildings combining the probabilistic density functions (developed using the quantity of claddings measured from Christchurch buildings), fragility functions (obtained from the published literature) and cost functions (developed based on inputs from builders) through Monte Carlo simulations. From the developed contribution functions, glazing, masonry veneer, monolithic and precast concrete cladding systems are found to incur 50% loss at inter-storey drift levels equal to 0.027, 0.003, 0.005 and 0.011, respectively. Further, the maximum expected cladding loss for glazing, masonry veneer, monolithic, precast concrete cladding systems are found to be 368.2, 331.9, 365.0, and 136.2 NZD per square meter of floor area, respectively. In the second stage of this research, a detailed cost breakdown of typical buildings designed and built for different purposes is conducted. The contributions of structural and non- structural components to the total building cost are compared for buildings of different usages, and based on the similar ratios of non-structural performance group costs to the structural performance group cost, four-building groups are identified; (i) Structural components dominant group: outdoor sports, stadiums, parkings and long-span warehouses, (ii) non- structural drift-sensitive components dominant group: houses, single-storey suburban buildings (all usages), theatres/halls, workshops and clubhouses, (iii) non-structural acceleration- sensitive components dominant group: hospitals, research labs, museums and retail/cold stores, and (iv) apartments, hotels, offices, industrials, indoor sports, classrooms, devotionals and aquariums. By statistically analysing the cost breakdowns, performance group weighting factors are proposed for structural, and acceleration-sensitive and drift-sensitive non-structural components for all four building groups. Thus proposed building usage groupings and corresponding weighting factors facilitate rapid seismic loss estimation of any type of building given the EDPs at storey levels are known. A model for the quantification of post-earthquake inspection duration is developed in the third stage of this research. Herein, phase durations for the three assessment phases (one rapid impact and two rapid building) are computed using the number of buildings needing inspections, the number of engineers involved in inspections and a phase duration coefficient (which considers the median building inspection time, efficiency of engineer and the number of engineers involved in each assessment teams). The proposed model can be used: (i) by national/regional authorities to decide the length of the emergency period following a major earthquake, and estimate the number of engineers required to conduct a post-earthquake inspection within the desired emergency period, and (ii) to quantify the delay due to inspection for the downtime modelling framework. The final stage of this research investigates the repair costs and insurance claim settlement time for damaged residential buildings in the 2010-2011 Canterbury earthquake sequence. Based on the EQC claim settlement process, claims are categorized into three groups; (i) Small Claims: claims less than NZD15,000 which were settled through cash payment, (ii) Medium Claims: claims less than NZD100,000 which were managed through Canterbury Home Repair Programme (CHRP), and (iii) Large Claims: claims above NZD100,000 which were managed by an insurance provider. The regional loss ratio (RLR) for greater Christchurch for three events inducing shakings of approximate seismic intensities 6, 7, and 8 are found to be 0.013, 0.066, and 0.171, respectively. Furthermore, the claim duration (time between an event and the claim lodgement date), assessment duration (time between the claim lodgement day and the most recent assessment day), and repair duration (time between the most recent assessment day and the repair completion day) for the insured residential buildings in the region affected by the Canterbury earthquake sequence is found to be in the range of 0.5-4 weeks, 1.5- 5 months, and 1-3 years, respectively. The results of this phase will provide useful information to earthquake engineering researchers working on seismic risk/loss and insurance modelling.
The recent instances of seismic activity in Canterbury (2010/11) and Kaikōura (2016) in New Zealand have exposed an unexpected level of damage to non-structural components, such as buried pipelines and building envelope systems. The cost of broken buried infrastructure, such as pipeline systems, to the Christchurch Council was excessive, as was the cost of repairing building envelopes to building owners in both Christchurch and Wellington (due to the Kaikōura earthquake), which indicates there are problems with compliance pathways for both of these systems. Councils rely on product testing and robust engineering design practices to provide compliance certification on the suitability of product systems, while asset and building owners rely on the compliance as proof of an acceptable design. In addition, forensic engineers and lifeline analysts rely on the same product testing and design techniques to analyse earthquake-related failures or predict future outcomes pre-earthquake, respectively. The aim of this research was to record the actual field-observed damage from the Canterbury and Kaikōura earthquakes of seismic damage to buried pipeline and building envelope systems, develop suitable testing protocols to be able to test the systems’ seismic resilience, and produce prediction design tools that deliver results that reflect the collected field observations with better accuracy than the present tools used by forensic engineers and lifeline analysts. The main research chapters of this thesis comprise of four publications that describe the gathering of seismic damage to pipes (Publication 1 of 4) and building envelopes (Publication 2 of 4). Experimental testing and the development of prediction design tools for both systems are described in Publications 3 and 4. The field observation (discussed in Publication 1 of 4) revealed that segmented pipe joints, such as those used in thick-walled PVC pipes, were particularly unsatisfactory with respect to the joint’s seismic resilience capabilities. Once the joint was damaged, silt and other deleterious material were able to penetrate the pipeline, causing blockages and the shutdown of key infrastructure services. At present, the governing Standards for PVC pipes are AS/NZS 1477 (pressure systems) and AS/NZS 1260 (gravity systems), which do not include a protocol for evaluating the PVC pipes for joint seismic resilience. Testing methodologies were designed to test a PVC pipe joint under various different simultaneously applied axial and transverse loads (discussed in Publication 3 of 4). The goal of the laboratory experiment was to establish an easy to apply testing protocol that could fill the void in the mentioned standards and produce boundary data that could be used to develop a design tool that could predict the observed failures given site-specific conditions surrounding the pipe. A tremendous amount of building envelope glazing system damage was recorded in the CBDs of both Christchurch and Wellington, which included gasket dislodgement, cracked glazing, and dislodged glazing. The observational research (Publication 2 of 4) concluded that the glazing systems were a good indication of building envelope damage as the glazing had consistent breaking characteristics, like a ballistic fuse used in forensic blast analysis. The compliance testing protocol recognised in the New Zealand Building Code, Verification Method E2/VM1, relies on the testing method from the Standard AS/NZS 4284 and stipulates the inclusion of typical penetrations, such as glazing systems, to be included in the test specimen. Some of the building envelope systems that failed in the recent New Zealand earthquakes were assessed with glazing systems using either the AS/NZS 4284 or E2/VM1 methods and still failed unexpectedly, which suggests that improvements to the testing protocols are required. An experiment was designed to mimic the observed earthquake damage using bi-directional loading (discussed in Publication 4 of 4) and to identify improvements to the current testing protocol. In a similar way to pipes, the observational and test data was then used to develop a design prediction tool. For both pipes (Publication 3 of 4) and glazing systems (Publication 4 of 4), experimentation suggests that modifying the existing testing Standards would yield more realistic earthquake damage results. The research indicates that including a specific joint testing regime for pipes and positioning the glazing system in a specific location in the specimen would improve the relevant Standards with respect to seismic resilience of these systems. Improving seismic resilience in pipe joints and glazing systems would improve existing Council compliance pathways, which would potentially reduce the liability of damage claims against the government after an earthquake event. The developed design prediction tool, for both pipe and glazing systems, uses local data specific to the system being scrutinised, such as local geology, dimensional characteristics of the system, actual or predicted peak ground accelerations (both vertically and horizontally) and results of product-specific bi-directional testing. The design prediction tools would improve the accuracy of existing techniques used by forensic engineers examining the cause of failure after an earthquake and for lifeline analysts examining predictive earthquake damage scenarios.
