Baseless excuses for delaying earthquake claims

Audio, Radio New Zealand

The Earthquake Recovery Minister says he's sick of insurance companies giving baseless excuses for delaying earthquake claims in Christchurch .

Insurance delays in Christchurch

Audio, Radio New Zealand

The Earthquake Recovery Minister, Gerry Brownlee, says he's lost patience with the private insurance industry over delays in settling quake related claims.

Ruth Gardner's Blog 06/04/2011: Day 44 - Delayed Dinner

Articles, UC QuakeStudies

An entry from Ruth Gardner's blog for 6 April 2011 entitled, "Day 44 - Delayed Dinner".

'Is delay, deny an urban myth?': comments by Professor Jay Feinman

Videos, UC QuakeStudies

A public talk by Professor Jay Feinman, USA author of 'Delay Deny Defend'. This talk formed part of the 'Clearing the claims' session.

Earthquake commission on delays

Audio, Radio New Zealand

The Earthquake Commission says 95 percent of the invoices it gets from contractors repairing houses in Christchurch are paid out within two to three weeks.

Orange zoned residents worry further shakes will cause delays

Audio, Radio New Zealand

Some residents in orange zoned areas in Christchurch are worried the latest series of earthquakes will further delay the decision on whether they can remain in their homes.

Christchurch Press Infographic: 2 May 2012

Images, UC QuakeStudies

A timeline of zoning delays in Southshore.

'Is delay, deny an urban myth?': panel follow-up discussion part 1

Videos, UC QuakeStudies

Panelists Tim Grafton, Emily Walton and Katherine Smith Dedrick responding to questions during the Panel Discussion session, 'Is delay, deny an urban myth?'. The session was chaired by Brendon Burns, Director at Macro Communications.

'Is delay, deny an urban myth?': panel follow-up discussion part 2

Videos, UC QuakeStudies

Panelists Tim Grafton, Emily Walton and Katherine Smith Dedrick responding to questions during the Panel Discussion session, 'Is delay, deny an urban myth?'. The session was chaired by Brendon Burns, Director at Macro Communications.

'Is delay, deny an urban myth?': comments by Katherine Smith Dedrick

Videos, UC QuakeStudies

A public talk by Katherine Smith Dedrick, Partner at Risk World Wide. This talk formed part of the Panel Discussion session, 'Is delay, deny an urban myth?'. The Panel Discussion was chaired by Brendon Burns, Director at Macro Communications.

'Is delay, deny an urban myth?': comments by Emily Walton

Videos, UC QuakeStudies

A public talk by Emily Walton, Partner at Wynn Williams Lawyers. This talk formed part of the Panel Discussion session, 'Is delay, deny an urban myth?'. The Panel Discussion was chaired by Brendon Burns, Director at Macro Communications.

'Is delay, deny an urban myth?': comments by Tim Grafton

Videos, UC QuakeStudies

A public talk by Tim Grafton, CEO at the NZ Insurance Council. This talk formed part of the Panel Discussion session, 'Is delay, deny an urban myth?'. The Panel Discussion was chaired by Brendon Burns, Director at Macro Communications.

Christchurch Press Infographic: 2 August 2012 (2)

Images, UC QuakeStudies

A map showing the location of roads prone to traffic delays.

Delay in tsunami sirens confuses many

Audio, Radio New Zealand

Canterbury residents were left confused after the earthquake after the news media reported they needed to evacuate but tsunami sirens were silent.

Christchurch cathedral decision delayed until September

Audio, Radio New Zealand

The Anglican church yesterday announced members of Canterbury's synod will now decide the earthquake damaged cathedral's future at its meeting in September.

Protest outside Chch Vero offices over quake repair delays

Audio, Radio New Zealand

A protest is underway outside insurance company Vero's Christchurch's office, with building owners dismayed to be still fighting for earthquake repairs 10 years on.  The protest was organised by the owners of an 11 unit apartment block in New Brighton, who says Vero is purposefully delaying progress to wear them down.  RNZ's reporter Rachel Graham is at the protest and spoke to Meriana Johnsen   

EQC level 2 rules causing more delays, stress - Christchurch couple

Audio, Radio New Zealand

An elderly Christchurch couple are crying foul over EQC's site visit policy under alert level two. EQC says the measures, outlined in emails to clients, are crucial for staff and customer safety. But John and Frances van Petegem, who have been waiting years to have botched earthquake repairs put right, say EQC's rules are causing further delays and stress. Nick Truebridge has the story.

Insurance industry slammed at Christchurch earthquake forum

Audio, Radio New Zealand

The Insurance Council has shot down criticism the industry may be delaying earthquake claims for financial gain.

Quake hits PwC's Christchurch CBD return

Articles, TV3

PwC's post-2011 earthquake return to Christchurch has seen a brief delay following Monday's 7.5 magnitude tremor in Hanmer Springs.

Winter, Mark 1958- :Q - What's the difference between an insurer delaying …

Images, Alexander Turnbull Library

Shows a fish wondering about the difference between an insurer delaying earthquake-damage settlements and a scavenging groper. Context: refers to the unacceptable and hugely damaging delays in the provision of earthquake damage settlements by insurance companies after the Christchurch earthquakes of 2010 and 2011. Quantity: 1 digital cartoon(s).

Dispute over EQC payments

Audio, Radio New Zealand

Some Christchurch drainlayers repairing damage from the Canterbury Earthquake say there are delays and confusion in getting repayments from the earthquake commission.

Delays rebuilding quake damaged homes four years on

Audio, Radio New Zealand

About 700 people packed Christchurch's Cardboard Cathedral last night to hear from a panel of experts on why, four years after the big earthquake, they're still waiting for their homes to be rebuilt.

Treasury says delays in anchor projects slow govt spend on Chch

Audio, Radio New Zealand

Listening to that has been Gerry Brownlee -- he was the Earthquake Recovery Minister but is now the Minister for Greater Christchurch Regeneration.

Christchurch Real Estate agents' livelihoods are at risk

Audio, Radio New Zealand

The Real Estate Institute says earthquake related delays in getting LIM reports for house purchases in Christchurch could ruin the livelihoods of real estate agents.

'Is delay, deny an urban myth?': comments by Sarah Miles

Videos, UC QuakeStudies

A public talk by Sarah Miles, author of 'The Christchurch Fiasco: The Insurance Aftershock'. This talk formed part of the 'Clearing the claims' session.

Chch homeowner calls for Royal Commission into insurance sector

Audio, Radio New Zealand

Christchurch homeowner Bob Burnett says lengthy delays in resolving his earthquake insurance claim is destroying his finances and affecting his kids' health. He's calling for a Royal Commission into the conduct of the insurance sector.

Outrage in Canterbury over Brownlee's promotion

Audio, Radio New Zealand

The appointment of Christchurch MP Gerry Brownlee as National's deputy leader has been met with a chorus of outrage from some Cantabrians - who say he is responsible for lengthy delays in settling insurance claims from the Canterbury earthquakes.

Action for Christchurch East.

Other, National Library of New Zealand

Blog of Action for Christchurch East, a group campaigning for the rights of residents in the Eastern suburbs of Christchurch. Includes discussion of political and social issues, delays to insurance payments and repairs, and protest actions in response.

Insurance Council responds to claim quake insurance too complex

Audio, Radio New Zealand

Overlapping claims and general confusion are delaying money payable to New Zealand for damage from the Canterbury earthquakes. The money involved is payable through reinsurance schemes taken out by insurance companies in this country, with firms overseas.

Seddon post-quake rebuild a different story to Canterbury

Audio, Radio New Zealand

Residents in the Marlborough town of Seddon say they are relieved their post-quake rebuild hasn't been hit by the same delays as Canterbury. Eight months on from the Cook Strait earthquakes, repairs and remedial works are continuing apace in Marlborough.