In their everyday practice, social workers support those experiencing distress, poverty, oppression, and marginalisation in recovering from past and present crises and trauma. This expertise and knowledge is highly relevant in the aftermath of disasters, which disproportionately impact those on the margins of society. This research examines the experiences of social workers who responded to two major disaster events in Ōtautahi Christchurch, Aotearoa New Zealand: the Canterbury earthquakes of 2010 and 2011, and the Christchurch mosque attacks of 2019. This qualitative study was interpreted through a theoretical framework comprised of posttraumatic growth (PTG), ecological systems theory, the notion of ‘place’, and social capital. Data for this research was collected in two phases; individual interviews with 23 registered social workers who practised through both disaster sequences, and two focus groups which reviewed the findings of the interviews and contributed further reflections on their experiences. The data was analysed through a reflexive thematic analysis (RTA). Analysis of the data revealed three major themes from the individual interviews, and one overall theme from the focus groups. The first theme from the interviews explored participants’ feelings around the challenges associated with disaster practice and how these had enhanced their practice skills, expanded their knowledge, and aided in the development of new skills. The second theme investigated participants’ new understandings of trauma. This theme included a greater appreciation for the negative toll of trauma and how it can manifest, and the unexpected positive changes which can occur as a result of reflecting on traumatic experiences. The third theme from the individual interviews examined how participants felt their sense of resilience was connected to their experiences of support. Through the focus groups, participants contributed further data and knowledge. Participants in the focus groups identified and discussed principles that they felt were necessary for disaster practice, including being trauma attuned, culturally aware, and adaptable individually and organisationally to the changing needs of disaster. These findings have important implications for social work disaster practice and everyday work, both in Aotearoa New Zealand and internationally. The participants’ experiences and perspectives were analysed to develop a model for disaster practice.
Most people exposed to disasters cope well. Others, however, develop posttraumatic stress disorder (PTSD)–a mental disorder characterised by symptoms of intrusion, avoidance, and hyperarousal–requiring input from specialist mental health services. To date, relatively little research has evaluated these services, and less is known about characteristics of people seeking treatment and their treatment outcomes. In 2010 and 2011, a series of major earthquakes occurred in the Canterbury region of Aotearoa New Zealand, resulting in initiation of the Adult Specialist Services for Earthquake Trauma Treatment (ASSETT) service to provide cognitive behavioural therapy (CBT) for people with earthquake-related PTSD or subthreshold PTSD symptoms. The current research used systematic literature review methods, in conjunction with data collected from people seeking treatment with the ASSETT service, to address issues relevant to the development of disaster mental health responses, particularly specialist mental health services. A systematic review was conducted synthesising research examining mental health service use among adults exposed to natural disasters. A second systematic review and meta-analysis evaluated psychological interventions for earthquake-related PTSD. A series of studies then utilised diagnostic interview and self-report data collected from people seeking treatment with the ASSETT service (n = 184). Data were collected on factors relating to sociodemographics, pre-earthquake mental disorders, current psychological functioning, degree of objective and subjective earthquake exposure, and life events. These studies examined factors distinguishing treatment-seeking participants from earthquake-exposed Canterbury residents who coped well; differences associated with different prior mental disorders and timing of treatment presentation; and outcomes of CBT provided by the service. Four overarching themes emerged across study findings. The first related to the role of objective and subjective disaster exposure in the development of post-disaster mental health outcomes. Subjective peritraumatic responses were found to be an important factor distinguishing treatment-seeking participants from those who coped well following the earthquakes, independent of objective exposure severity. Heightened peritraumatic responses were also associated with poorer treatment outcome, although not beyond their association with pre-treatment PTSD severity and degree of comorbidity. The second theme related to the role of pre-trauma mental health in the development of post-disaster mental health outcomes. Participants with a history of pre-earthquake mental disorder presented with more comorbid disorders than participants with no prior disorder, but reported comparable degrees of PTSD severity and similar treatment outcomes. The third theme related to temporal considerations for disaster mental health responses. Participants who presented at later time points tended to be older and were more likely to have subthreshold PTSD symptoms, but had similar treatment outcomes as those who presented at earlier time points. The fourth theme related to treatment of severe and ongoing earthquake-related distress. CBT without a formal exposure component was associated with clinically significant improvements on a range of outcome measures, with group and individual-based treatment associated with comparable outcomes. Findings of the current research suggest people seeking treatment for severe and ongoing disaster-related distress are not homogenous, and are likely to present for treatment at different time points, have varied mental health histories, and report diverse disaster experiences. CBT is an effective treatment for severe and ongoing post-disaster distress when delivered in real-world mental health service settings. Group CBT represents an efficient, scalable, and effective treatment format for post-disaster distress, and may be an attractive option for treating widespread need using limited resources.
The Canterbury Earthquake Sequence (CES) was a monumental natural disaster in Aotearoa New Zealand that permanently altered Ōtautahi Christchurch’s geography. Following the earthquake events, the central city was in need of recovery and regeneration to return to being an enhanced and thriving space. The Christchurch Central Recovery Plan (CCRP) was developed to outline the aspirations, visions and challenges associated with rebuilding the central city. The purpose of this research was to review the current status of the CCRP, with a particular focus on identifying the projects that have or have not progressed. This research sought to understand which aspects of a post-disaster recovery plan have contributed to successful post-disaster recovery in Ōtautahi Christchurch. Secondary data was used to identify successes and failures in this regard. The results highlighted the top-down approach taken by the central government in the recovery process and a notable lack of community engagement throughout the CCRP. However, there were some projects and aspirations that have enabled Ōtautahi Christchurch to become a thriving city and express its regenerated identity at a local, national, and international level.
The devastating consequences of past events, such as the 2004 Indian Ocean and 2011 Tōhoku tsunamis, emphasise the need for continued improvement in resilience measures. Given that 80% of magnitude 8+ earthquakes occur on the Pacific Rim, New Zealand's tsunami risk is significant. This research develops a novel tsunami inundation model. The proposed model applies equations based on hydraulic principles, including energy conservation (friction loss). While it does not fully replicate hydrodynamic models, it maintains a two-dimensional approach and offers significant improvements over currently implemented simplified methods. It retains excellent computational efficiency (seconds to minutes) while achieving a significant increase in accuracy that is comparable to traditional hydrodynamic models, which typically take hours to days. Calibration of the roughness input variables to hydrodynamic modelling at Gisborne and Christchurch, New Zealand, optimised the model to achieve similarity index values of above 84% for inundation extent, while 77% of inundation depths were within ±1 m and over 93% within ±2 m. This research then produces the first nationally consistent tsunami exposure assessment for New Zealand using a physics-based modelling method. Using probabilistic shoreline wave amplitude data, the study generates high-resolution (10 m) inundation maps for seven return periods (50th and 84th percentiles). These maps are integrated with land cover and infrastructure data to quantify exposure and identify the most vulnerable locations. The results highlight exposure not only to the commonly studied cities but also to several provincial areas. The identification of exposure is the foremost step towards practical resilience efforts; however, understanding specific infrastructure impacts ensures that countermeasures and risk reduction practices are implemented. Therefore, a detailed evaluation of the NZTA Bridge Manual is conducted. Comparisons are made between the NZTA methodology and the rapid model developed in this research. The results reveal a significant overestimation of bridge and culvert exposure by NZTA methods. The study further highlights critical exposure locations for bridge and culvert assets. Flow depths calculated at bridge locations are significantly overestimated using the NZTA method compared to results derived from hydrodynamic modelling and the rapid model. This research then conducts component-level modelling of culvert assets, due to their identified vulnerability in the transportation network. At a 1:15 geometrical scale, laboratory experiments evaluated the response of different culvert set-ups to tsunami bores. The findings provide a detailed description into overtopping, flow regimes and pressure distributions and give laboratory experiments as validation studies for future numerical modelling and design improvements. Overall, this research performs a multi-modal tsunami inundation assessment, uniting macro-level exposure modelling with micro-level component responses by integrating modelling, exposure analysis, and experimental validation. The findings support refining current tsunami guidelines, improving infrastructure planning, and enhancing community preparedness. Overall, the study’s multi-model approach strengthens many elements of New Zealand’s ability to mitigate and respond to future tsunami events
In Aotearoa, New Zealand people are living longer, alongside a slowing birthrate, the older population is growing faster than the younger population. As people live longer, there is an increased need for social services and support that cater for older persons, including care takers, mental health services, and community groups. Social work plays an important role in an ageing society because it addresses the multifaceted needs for older people. While there has been recent research conducted on the experiences of older persons, none have been undertaken in the unique context of the Eastern suburbs of Ōtautahi, Christchurch, an area adversely impacted by the 2011 earthquakes. This research specifically looks at the experiences of older residents in the East, considering various intersecting characteristics such as age, gender, ethnicity, socioeconomic status, available supports, community engagement and relationships to explore the multifaceted experiences and needs of this cohort. This research is a qualitative study influenced by intersectionality and place theories. Both underpinning theories are important in understanding social dynamics, identities, and lived experiences within this community research project. I interviewed nine participants from the Eastern suburbs of Ōtautahi, Christchurch using semi-structured interviews. Interviews were analysed using thematic analysis and detailed journaling. The data from these interviews generated the main themes discussed in this thesis: community connections, places with meaning, and accessing social support services.
The rapid classification of building damage states or placards after an earthquake is vital for enabling an efficient emergency response and informed decision-making for rehabilitation and recovery purposes. Traditional methods rely heavily on inspector-led on-site surveys, which are often time-consuming, resource-intensive, and susceptible to human error. This study introduces a machine learning-supported surrogate model designed to streamline the assessment of building damage, focusing on the automated assignment of damage placards within the context of New Zealand's post-earthquake evaluation frameworks. The study evaluates two key safety evaluation protocols—Rapid Building Assessment (RBA) and Detailed Damage Evaluation (DDE)—and integrates corresponding databases derived from the 2010–2011 Canterbury Earthquake Sequence (CES) in Christchurch. Six ML classifiers—Multilayer Perceptron (MLP), Random Forest (RF), Support Vector Machine (SVM), K-Nearest Neighbours (KNN), Gradient Boosting Classifier (GBC), and Gradient Bagging (GBag)—were rigorously tested across both databases. The results indicate that the RF-based surrogate model outperforms the other classifiers across both RBA and DDE protocols. Two distinct sets of critical predictors have been further identified for each protocol, allowing for the rapid retrieval of essential data for future on-site surveys, while retaining the RF model's predictive accuracy. The developed surrogate model provides a pragmatic tool for practising engineers to rapidly assign placards to damaged structures and for policymakers and building owners to make informed recovery decisions for earthquake-affected buildings
Contemporary organisations operate in rapidly evolving complex and ambiguous environments for which traditional change management approaches are insufficient. Under these conditions, organisations need to demonstrate learning and adaptive capabilities to effectively manage crises. Yet, the swift development and enactment of these capabilities can be particularly challenging for large, operationally diverse, and financially constrained public-sector organisations such as universities. Despite growing need for evidence-based research to guide crisis and change management in the higher education sector, the organisational literature offers limited insights. The combined impact of the 2010 and 2011 Canterbury earthquakes with a well-advanced restructure provided an opportunity to investigate institutional adaptation to and management of a compounded planned change (i.e., restructure) and an unplanned change (i.e., natural disaster response) at a university. Beginning in 2016, individual semi-structured interviews were conducted with 20 middle and senior university managers to capture their perspectives of compounded planned and unplanned change management, covering views of leadership, and of operational, structural, relational, and extra-organisational factors. Data were analysed using reflexive thematic analysis. The analysis coalesced into two overarching themes: Change Management Approaches and Lessons Learned through Change. Change Management Approaches evince institutional adaptation factors, along with barriers and enablers to effective change management, arising from the interplay of, and tensions between, leadership capabilities and a longstanding participatory culture. Lessons Learned through Change encompass business continuity mechanisms, and the learning opportunities seized and missed by leaders. The findings assert the primacy of workforce capabilities to 21st-century organisational success and thriving and substantiate that the calibre and availability of workforce capability is contingent on organisational culture and leadership. Leaders must ensure organisational agility by empowering employees, leveraging and integrating their contributions within and across functional units, and promoting effective two-way communication. The research argues for a hybrid repertoire of versatile dynamic organisational leadership qualities and capabilities to effectively navigate the multidimensional challenges and uncertainties in this sector and 21st-century business conditions. Of overarching significance to this repertoire is purpose-oriented emotionally intelligent leadership that honours the individual and collective dignity, diversity, and intelligence of all employees. This research empirically evidences the co-occurrence of planned and unplanned change in contemporary society, and continuous organisational adaptation and resilience to navigate the persistent volatility during a protracted crisis. Accordingly, the thesis argues that continued bifurcation of planned and unplanned change fields, and strategic and change management leadership theories is untenable, and that an integrated framework of organisational leadership and change management methodologies is required for organisations to effectively respond to and navigate the challenges and volatility of contemporary organisational contexts.
The North Canterbury and Marlborough regions of Aotearoa | New Zealand were severely impacted by almost 30,000 landslides triggered during the 2016 Kaikōura Earthquake. Of these landslides approximately 200 dammed rivers. In the study area near Waiau, rupture of The Humps and Leader faults (and associated ground motions) initiated at least 42 co-seismic landslides. The Leader Landslide is the largest of these landslides, with an area of approximately 600,000 m2 and a volume of 6-8 million m3. The landslide buried approximately 980 m of active Leader River bed length and dammed the river. The dam produced four lakes, with two remaining today and two having been breached by partial landslide collapse and knickpoint migration in the year following the earthquake. As of 2025, the landslide dam has not been completely breached and Lake Rebekah remains. The Leader Landslide dam presents a unique opportunity to chart the evolution of the active riverbed pre- and post-earthquake, for up to 2 km downstream of Lake Rebekah. The river’s evolutionary timeline was observed using LiDAR, satellite aerial imagery, and drone surveys from 2001 to 2024 to develop maps and topographic difference models. Key timeframes for riverbed change events were also constrained with information and dated photography gathered from previous communications with the landowners at Woodchester Station, where the landslide is located. Finally, Schmidt Hammer testing of the Pliocene-Miocene Greta Siltstone Formation was conducted to investigate the role of bedrock strength on the rate of riverbed erosion. I present the history of evolution of the Leader River, pre- and post-earthquake, and consider factors impacting riverbed morphology changes. Despite the stability of Lake Rebekah, these data show that the position and morphology of the Leader River has changed significantly in response to the landslide, with the formation of two knickpoint waterfalls up to 14 m-high, four waterbodies, and diversion of the river around the landslide toe. Evolution of the river is characterised by longer periods of stasis (e.g., months to years) punctuated by rapid changes in riverbed morphology (e.g., hours to weeks) associated with incision and aggradation. In particular, the knickpoints migrated upstream at variable spatial and temporal rates. Factors controlling the rates of processes include; rain-storm events, partial lake outburst flooding, spatial changes in Pliocene-Miocene siltstone bed induration and landowner intervention to stabilise the landslide dam. An overarching conclusion of this thesis is that landforms can develop rapidly (i.e., hours to weeks) and in the absence of historical accounts, could be interpreted to have formed over hundreds to thousands of years.
