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Research papers, University of Canterbury Library

This participant-observation study explores the process of gathering and evaluating both financial and non-financial information and communication and transfer of that information within a medium-sized electrical service company in Christchurch, New Zealand. The previous literature has established the importance and the main characteristics of small and medium enterprises, mainly studying manufacturing companies. However, there has been little research done in New Zealand on the overall communication process and the financial and non-financial information usage in a small-medium enterprise. The Electrical Company has a flat structure which allows flexibility. The two owners understand the importance of financial management and use financial information extensively to ensure the business expenses are under control. The owners also gather and use non-financial information through talking to their accountant, their customers and people in the same industry and they keenly follow the news on the rebuilding of Christchurch after the recent earthquakes.

Research papers, University of Canterbury Library

This participant-observation study explores the process of gathering and evaluating both financial and non-financial information and communication and transfer of that information within a medium-size Electrical Company in Christchurch, New Zealand. The previous literature has established the importance and the main characteristics of small and medium enterprises (SMEs), mainly studying manufacturing companies. However, there has been little research done in New Zealand on the overall communication process and the financial and non-financial information usage in a small-medium enterprise. Face-to-face interviews were carried out with all the office employees and two partners, along with a ten month participant-observation in the Electrical Company in order to understand how financial and non-financial information is communicated and processed in an SME. Also, research in an SME that has overcome the 2008 economic depression and several major earthquakes allows a deep understanding of lessons learned and what is valued by the Electrical Company. The research has found characteristics of this SME similar to those that have been mentioned in previous literature. However, the partners of the Electrical Company understand the importance of financial management and use financial information extensively to ensure the business expenses are under control. Moreover, the partners use more than just financial information to manage the company. They gather non-financial information through talking to their accountant, their customers and people in the same industry and they keenly follow the news on the rebuilding of Christchurch.

Videos, UC QuakeStudies

A video of an interview with John Walley, Chief Executive of the New Zealand Manufacturers and Exporters Association, about the experiences of businesses in the aftermath of the 2010 and 2011 Canterbury earthquakes. Walley talks about the stress on manufacturers to continue as usual after the earthquakes. He also talks about the importance of businesses' communication lines, and looking after customers and staff. This video is part of a series about businesses in Christchurch after the earthquakes.

Research papers, University of Canterbury Library

For the people of Christchurch and its wider environs of Canterbury in New Zealand, the 4th of September 2010 earthquake and the subsequent aftershocks were daunting. To then experience a more deadly earthquake five months later on the 22nd of February 2011 was, for the majority, overwhelming. A total of 185 people were killed and the earthquake and continuing aftershocks caused widespread damage to properties, especially in the central city and eastern suburbs. A growing body of literature consistently documents the negative impact of experiencing natural disasters on existing psychological disorders. As well, several studies have identified positive coping strategies which can be used in response to adversities, including reliance on spiritual and cultural beliefs as well as developing resilience and social support. The lifetime prevalence of severe mental health disorders such as posttraumatic stress disorder (PTSD) occurring as a result of experiencing natural disasters in the general population is low. However, members of refugee communities who were among those affected by these earthquakes, as well as having a past history of experiencing traumatic events, were likely to have an increased vulnerability. The current study was undertaken to investigate the relevance to Canterbury refugee communities of the recent Canterbury Earthquake Recovery Authority (CERA) draft recovery strategy for Christchurch post-earthquakes. This was accomplished by interviewing key informants who worked closely with refugee communities. These participants were drawn from different agencies in Christchurch including Refugee Resettlement Services, the Canterbury Refugee Council, CERA, and health promotion and primary healthcare organisations, in order to obtain the views of people who have comprehensive knowledge of refugee communities as well as expertise in local mainstream services. The findings from the semi-structured interviews were analysed using qualitative thematic analysis to identify common themes raised by the participants. The key informants described CERA’s draft recovery strategy as a significant document which highlighted the key aspects of recovery post disaster. Many key informants identified concerns regarding the practicality of the draft recovery strategy. For the refugee communities, some of those concerns included the short consultation period for the implementation phase of the draft recovery strategy, and issues surrounding communication and collaboration between refugee agencies involved in the recovery. This study draws attention to the importance of communication and collaboration during recovery, especially in the social reconstruction phase following a disaster, for all citizens but most especially for refugee communities.

Audio, Radio New Zealand

DAVID SHEARER to the Prime Minister: Does he stand by all his statements? PAUL GOLDSMITH to the Minister of Finance: What reports has he received on the performance of the public service? Dr RUSSEL NORMAN to the Prime Minister: Does he stand by his statement about asset sales that it was the Governments intention that “every New Zealander who wants shares gets them”? SIMON O'CONNOR to the Minister for Tertiary Education, Skills and Employment: What progress has been made in expanding the Youth Guarantee Scheme to provide more 16 and 17 year-olds with fees-free tertiary training this year? Hon DAVID CUNLIFFE to the Minister for Economic Development: Does he stand by his statement that “the global financial crisis and the Canterbury earthquakes were not projected in any of those forecasts”? Rt Hon WINSTON PETERS to the Minister of Local Government: Has he been in communication with the Auckland Council over financial management issues, and if so, on what occasions this year? MIKE SABIN to the Minister for Social Development: How will the Government’s recently announced changes target young people not in education, employment or training? DENISE ROCHE to the Prime Minister: Does he stand by his comment that the Government has a “sinking lid policy” for pokie machines? Hon CLAYTON COSGROVE to the Minister of Finance: Does he stand by the statement made on his behalf in answer to Oral Question No 1 on 1 March 2012, that “I do know what is in the coalition agreement” and, if so, does he agree that the United Future-National confidence and supply agreement does not require United Future to vote for the Government’s asset sales legislation? TODD McCLAY to the Associate Minister of Conservation: What benefits will the Game Animal Council Bill bring for recreational hunters? Hon ANNETTE KING to the Minister of Housing: What response has he received to the “Smarter. Faster. Fairer” tenancy service which provides an 0800 phone customer service centre response to people with housing needs? JAMI-LEE ROSS to the Minister for ACC: What initiatives are underway to help raise awareness about falls in the home?