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Images, UC QuakeStudies

A photograph looking south down Montreal Street from the Bealey Avenue. The road has been cordoned off with road cones and a member of the New Zealand Army in a high-visibility vest can be seen guarding it. In the background, a New Zealand Army vehicle can be seen with more soldiers. Some are on bikes to the right.

Images, eqnz.chch.2010

Woolston Community Library, 1871-2011, was one of the earliest suburban libraries to open in Christchurch. Almost from the beginning, the library’s committees have fought a never-ending battle against failing finances, falling membership, unsuitable and disintegrating buildings, and threats of closure from the City Council, but somehow, the volu...

Research papers, University of Canterbury Library

Following the September 2010 earthquake and the closure of a number of campus libraries, library staff at the University of Canterbury was forced to rethink how they connected with their users. The established virtual reference service now meant library staff could be contacted regardless of their physical location. After the February earthquake, with University library closures ranging from 3 weeks to indefinite, this service came into its own as a vital communication tool. It facilitated contact between the library and both students and academics, as well as proving invaluable as a means for library staff to locate and communicate with each other. Transcripts from our post-earthquake interactions with users were analyzed using NVivo and will be presented in poster format showing the increase in usage of the service following the earthquakes, who used the service most, and the numbers and types of questions received. Our virtual reference tool was well used in the difficult post-earthquake periods and we can see this usage continuing as university life returns to normal.