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Audio, Radio New Zealand

Thousands of people are making insurance claims after heavy rain and flooding in the north of New Zealand, especially in Auckland. Insurance lawyer Peter Woods has worked on property claims for earthquake damage in Canterbury and Marlborough.. He has also been an Independent Specialist Adviser to the government. Peter talks to Lisa Owen.

Audio, Radio New Zealand

A Christchurch insurance advocate says the new Canterbury Earthquake Insurance Tribunal may finally be the solution to get unresolved claims from the 2010 and 2011 Canterbury earthquakes settled. The government has launched an earthquake insurance tribunal to try to finally resolve outstanding insurance claims from the Canterbury earthquakes. Dean Lester, who acts as a insurance claim preparer in Christchurch, told our reporter Rachel Graham the tribunal will have the power to get on and make a decision on the key sticking points, without people facing the huge cost of a high court trial.

Research papers, Victoria University of Wellington

We examine the role of business interruption insurance in business recovery following the Christchurch earthquake in 2011 in the short- and medium-term. In the short-term analysis, we ask whether insurance increases the likelihood of business survival in the aftermath of a disaster. We find only weak evidence that those firms that had incurred damage, but were covered by business interruption insurance, had higher likelihood of survival post-quake compared with those firms that did not have insurance. This absence of evidence may reflect the high degree of uncertainty in the months following the 2011 earthquake and the multiplicity of severe aftershocks. For the medium-term, our results show a more explicit role for insurance in the aftermath of a disaster. Firms with business interruption insurance have a higher probability of increasing productivity and improved performance following a catastrophe. Furthermore, our results show that those organisations that receive prompt and full payments of their claims have a better recovery, in terms of profitability and a subjective ‘”better off” measure’ than those that had protracted or inadequate claim payments (less than 80% of the claim paid within 2.5 years). Interestingly, the latter group does worse than those organisations that had damage but no insurance coverage. This analysis strongly indicates the importance not only of good insurance coverage, but of an insurance system that also delivers prompt claim payments. As a first paper attempting to empirically identify a causal effect of insurance on business recovery, we also emphasize some caveats to our analysis.

Audio, Radio New Zealand

Those displaced or affected by the Auckland floods and Cyclone Gabrielle can get help with insurance claims through a new service from today. The Government has launched the New Zealand Claims Resolution Service for homeowners to resolve issues and settle claims.  The service is modelled on two that were used during the Canterbury earthquakes.  Minister of Commerce and Consumer Affairs Duncan Webb spoke to Guyon Espiner.

Research papers, University of Canterbury Library

Insurance is widely acknowledged as a key component in an organisation's disaster preparedness and resilience. But how effective is insurance in aiding business recovery following a major disaster? The aim of this research was to summarise the experiences of both the insurance industry and businesses dealing with commercial insurance claims following the 2010 and 2011 Canterbury earthquakes.

Research papers, University of Canterbury Library

We measure the longer-term effect of a major earthquake on the local economy, using night-time light intensity measured from space, and investigate whether insurance claim payments for damaged residential property affected the local recovery process. We focus on the destructive Canterbury Earthquake Sequence (CES) 2010 -2011 as our case study. Uniquely for this event, more than 95% of residential housing units were covered by insurance, but insurance payments were staggered over 5 years, enabling us to identify their local impact. We find that night-time luminosity can capture the process of recovery and describe the recovery’s determinants. We also find that insurance payments contributed significantly to the process of economic recovery after the earthquake, but delayed payments were less affective and cash settlement of claims were more effective than insurance-managed repairs in contributing to local recovery.

Research papers, Victoria University of Wellington

We measure the longer-term effect of a major earthquake on the local economy, using night-time light intensity measured from space, and investigate whether insurance claim payments for damaged residential property affected the local recovery process. We focus on the destructive Christchurch earthquake of 2011 as our case study. In this event more than 95% of residential housing units were covered by insurance, but insurance payments were staggered over 5 years, enabling us to identify their local impact. We find that night-time luminosity can capture the process of recovery and describe the recovery’s determinants. We also find that insurance payments contributed significantly to the process of economic recovery after the earthquake, but delayed payments were less affective and cash settlement of claims were more affective in contributing to local recovery than insurance-managed rebuilding.

Audio, Radio New Zealand

A Christchurch couple in a long running dispute over the insurance payout for their earthquake damaged home have reached an out-of-court settlement with Southern Response. The class action was brought on behalf of former AMI Insurance/Southern Response policyholders who believe the company misled them into settling their claims for less than their policies entitled them to. The lawyer for Brendan and Colleen Ross, Grant Cameron, talks to Max Towle about the settlement.  

Research papers, Victoria University of Wellington

We examine the role of business interruption (BI) insurance in business recovery following the Christchurch earthquake in 2011. First, we ask whether BI insurance increases the likelihood of business survival in the immediate (3-6 months) aftermath of a disaster. We find positive but statistically insignificant evidence that those firms that had incurred damage, but were covered by BI insurance, had higher likelihood of survival post-quake compared with those firms that did not have any insurance. For the medium-term (2-3 years) survival of firms, our results show a more explicit role for insurance. Firms with BI insurance experience increased productivity and improved performance following a catastrophe. Furthermore, we find that those organisations that receive prompt and full payments of their claims have a better recovery than those that had protracted or inadequate claims payments, but this difference between the two groups is not statistically significant. We find no statistically significant evidence that the latter group (inadequate payment) did any better than those organisations that had damage but no insurance coverage. In general, our analysis indicates the importance not only of adequate insurance coverage, but also of an insurance system that delivers prompt claim payments. This is a post-peer-review, pre-copyedit version of an article published in 'The Geneva Papers on Risk and Insurance - Issues and Practice'. The final authenticated version is available online at: https://doi.org/10.1057/s41288-017-0067-y. The following terms of use apply: https://www.springer.com/gp/open-access/publication-policies/aam-terms-of-use.