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Research papers, University of Canterbury Library

This study explores the nature of smaller businesses’ resilience following two major earthquakes that severely disrupted their place of doing business. Data from the owners of ten smaller businesses are qualitative and longitudinal, spanning the period 2011 through 2018, providing first-hand narrative accounts of their responses in the earthquakes’ aftermath. All ten owners showed some individual resilience; six businesses survived through to 2018, of which three have recovered strongly. All three owned their premises; operated business-tobusiness models; and were able to adapt and continue to follow path-extension strategies. All the other businesses had direct business-to-customer models operating from leased premises, typically in major retail malls. Four eventually recognised path-exhaustion at different times and so did not survive through to 2018. We conclude however that post-disaster recovery is best explained in terms of business model resilience. Even the most resilient of individual owners will struggle to survive if their business model is either not resilient or cannot be made so. Individual resilience is necessary but not sufficient.

Images, UC QuakeStudies

A photograph of the steel frame of Crack'd for Christchurch's armchair artwork.Crack'd for Christchurch comments, "Mid September 2013. The chair frame was made by Bob Hamilton from Total Fabrications. It is shown here with Chris Raateland who did a lot of heavy lifting for Crack'd."

Images, UC QuakeStudies

Water tanks on the Sumner Esplanade. Both have prominent notices advising that water must be boiled before use. On one tank is a notice advertising a community hub where residents can get assistance, and on the other is written "Free use of for Christchurch earthquake. Please return to Wymers Domestic Water Carriers, Hamilton".

Images, UC QuakeStudies

A photograph of the steel frame of Crack'd for Christchurch's armchair artwork. The frame is on a pallet in the Greening the Rubble workshop. Two cast-iron bath feet have been attached to the front legs.Crack'd for Christchurch comments, "Mid September 2013. The chair frame was made by Bob Hamilton from Total Fabrications."