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Images, UC QuakeStudies

A wreath from the Singapore Contingent lying on a table in the memorial tent at the Botanic Gardens. The tent was set up for people who wanted to make a tribute to those who lost their lives during the Canterbury earthquakes. A note on the wreath reads, "The Singapore Contingent wishes to express our deepest sympathies and condolences to the people of Christchurch, New Zealand and all who have lost their lives during the 22nd February 2011 earthquake. Our hearts and thoughts are with you. From the men and women of the Singapore Contingent assisting with rescue and relief efforts in Christchurch".

Images, UC QuakeStudies

Members of the public speaking with police officers on the corner of Durham Street and Armagh Street in the aftermath of the 22 February earthquake. On the right the timber section of the historic Provincial Council Chambers can be seen, including the clock tower which has collapsed onto the road. Armagh Street leading into the city has been cordoned off by red tape.

Images, UC QuakeStudies

A car stuck in a large pothole on River Road. The wheels on the right hand side of the car have fallen into the hole, leaving the car grounded against the road surface. The photographer comments, "This car belonged to a postal delivery worker - the NZ Post bike rack is mounted on the towbar. The owner must have biked home. Later a tow truck arrived to extract the car from the hole that had opened under its front wheel".

Images, UC QuakeStudies

The northern side of the Christ Church Cathedral with the cafe and store in the foreground. Shipping containers have been placed around the eastern side of the Cathedral to protect the road from falling debris. Wire fencing has also been placed around the building as a cordon. To the right, the damaged and party deconstructed tower can be seen with the missing spire which fell during the 22 February 2011 earthquake.

Images, UC QuakeStudies

Damage to River Road in Richmond. The road surface is badly cracked and slumped, and liquefaction silt covers part of the road. Two people in gumboots walk towards a barrier erected across the road using road cones and warning tape, and in the background the badly twisted Medway Street bridge can be seen. The photographer comments, "Longitudinal cracks indicate lateral movement as the land sagged towards the river. Near 373 River Rd, looking south-east towards Medway St. The Medway St bridge is visible in the background".

Images, UC QuakeStudies

Damage to the garden of a house in Richmond. Liquefaction is visible among the plants and on the driveway, and the driveway is badly cracked. The photographer comments, "These photos show our old house in River Rd. Water and silt have flattened the long grass in the back garden. The growth right of centre is suckers growing from the stump of a prunus tree we had felled last year. The section of fence between us and our neighbour fell down in the Sep 4 quake".

Images, UC QuakeStudies

Detail of damage to a house in Richmond. A double-brick wall has collapsed, and a gap is visible between the house and its foundation. The photographer comments, "These photos show our old house in River Rd and recovery work around Richmond and St Albans. The house and the concrete patio are now 15cm apart. The house took half the dining room's remaining bricks with it as it jumped off the foundations. It gives a good visual indication of the displacement".

Images, UC QuakeStudies

Damage to a residential property in Richmond. The brick wall of the garage has collapse inward, and the roof fallen in on top of it. The photographer comments, "These photos show our old house in River Rd and recovery work around Richmond and St Albans. The neighbours behind us used the kayak to get in to their house - it's flooded by Dudley Creek which runs behind the block, plus major liquefaction. Our old garage provides a good spot to park it".

Images, UC QuakeStudies

Detail of damage to a house in Richmond. A double-brick wall has collapsed. A wire loop which formerly tied the two layers of bricks together has pulled out from one of the layers, showing how the two parts of the wall moved apart during the shaking. The photographer comments, "These photos show our old house in River Rd and recovery work around Richmond and St Albans. The remaining double brick by the back door has been further smashed and twisted".

Images, UC QuakeStudies

A photograph of signs on a wall in the Christchurch Art Gallery. The signs read, "Final media trip to the CTV building, 15:00 hours, media opportunity with National Controller and rescue services. This is the last scheduled media hour into the red zone", "Media Briefings, Tuesday 8 March: 10:30 hours, Wednesday 9 March: 15:00 hours, in auditorium" and "Please switch off your cell phones before entering media briefings. Thank you". There is also a diagram of the first and ground floor of the art gallery. The Christchurch Art Gallery served as the temporary Civil Defence headquarters after the 22 February 2011 earthquake.

Videos, UC QuakeStudies

A video of a presentation by Garry Williams during the fourth plenary of the 2016 People in Disasters Conference. Williams is the Programme Manager of the Ministry of Education's Greater Christchurch Education Renewal Programme. The presentation is titled, "Education Renewal: A section response to the February 2011 Christchurch earthquake".The abstract for this presentation reads as follows: The Canterbury earthquakes caused a disaster recovery situation unparalleled in New Zealand's history. In addition to widespread damage to residential dwellings and destruction of Christchurch's central business district, the earthquakes damaged more than 200 schools from Hurunui in the north, to the Mackenzie District in the east, and Timaru in the south. The impact on education provision was substantial, with the majority of early childhood centres, schools and tertiary providers experiencing damage or subsequent, with the majority of early childhood centres, schools and tertiary providers experiencing damage or subsequent operational issues caused by the ensuing migration of people. Following the February earthquake, over 12,000 students had left the school they had been attending and enrolled elsewhere - often at a school outside the region. Shortened school days and compression of teaching into short periods meant shift-sharing students engaged in the curriculum being delivered in more diverse ways. School principals and staff reported increased fatigue and stress and changes in student behaviours, often related to repeated exposure to and ongoing reminders of the trauma of the earthquakes. While there has been a shift from direct, trauma-related presentations to the indirect effects of psychological adversity and daily life stresses, international experiences tells us that psychological recovery generally lags behind the immediate physical recovery and rebuilding. The Ministries of Health and Education and the Canterbury District Health Board have developed and implemented a joint action plan to address specifically the emerging mental health issues for youth in Canterbury. However, the impact of vulnerable and stressed adults on children's behaviour contributes to the overall impact of ongoing wellbeing issues on the educational outcomes for the community. There is substantial evidence supporting the need to focus on adults' resilience so they can support children and youth. Much of the Ministry's work around supporting children under stress is through supporting the adults responsible for teaching them and leading their schools. The education renewal programme exists to assist education communities to rebuild and look toward renewal. The response to the earthquakes provides a significant opportunity to better meet the needs and aspirations of children and youth people. All the parents want to see their children eager to learn, achieving success, and gaining knowledge and skills that will, in time, enable them to become confident, adaptable, economically independent adults. But this is not always the case, hence our approach to education renewal seeks to address inequities and improve outcome, while prioritising actions that will have a positive impact on learners in greatest need of assistance.

Research papers, The University of Auckland Library

Following the 22 February 2011 Christchurch earthquake a comprehensive damage survey of the unreinforced masonry (URM) building stock of Christchurch city, New Zealand was undertaken. Because of the large number of aftershocks associated with both the 2011 Christchurch earthquake and the earlier 4 September 2010 Darfield earthquake, and the close proximity of their epicentres to Christchurch city, this earthquake sequence presented a unique opportunity to assess the performance of URM buildings and the various strengthening methods used in New Zealand to increase the performance of these buildings in earthquakes. Because of the extent of data that was collected, a decision was made to initially focus exclusively on the earthquake performance of URM buildings located in the central business district (CBD) of Christchurch city. The main objectives of the data collection exercise were to document building characteristics and any seismic strengthening methods encountered, and correlate these attributes with observed earthquake damage. In total 370 URM buildings in the CBD were surveyed. Of the surveyed buildings, 62% of all URM buildings had received some form of earthquake strengthening and there was clear evidence that installed earthquake strengthening techniques in general had led to reduced damage levels. The procedure used to collect and process information associated with earthquake damage, general analysis and interpretation of the available survey data for the 370 URM buildings, the performance of earthquake strengthening techniques, and the influence of earthquake strengthening levels on observed damage are reported within. http://15ibmac.com/home/

Images, UC QuakeStudies

Damage to River Road in Richmond. The road is badly cracked and slumped, and is closed off with a row of road cones tied with warning tape. The word "closed" has been spray painted on the road surface. The photographer comments, "These photos show our old house in River Rd and recovery work around Richmond and St Albans. River Rd was again subject to severe lateral spreading. The river is still grey with silt, the road is ripped and sunken, and power poles lean at random angles. The red car belonged to a postie, who had to come back with a tow truck to extricate the car from the hole that had opened underneath it. Looking along River Road to the north-east. Taken outside 79 Medway St".

Research papers, University of Canterbury Library

Motivation This poster aims to present fragility functions for pipelines buried in liquefaction-prone soils. Existing fragility models used to quantify losses can be based on old data or use complex metrics. Addressing these issues, the proposed functions are based on the Christchurch network and soil and utilizes the Canterbury earthquake sequence (CES) data, partially represented in Figure 1. Figure 1 (a) presents the pipe failure dataset, which describes the date, location and pipe on which failures occurred. Figure 1 (b) shows the simulated ground motion intensity median of the 22nd February 2011 earthquake. To develop the model, the network and soil characteristics have also been utilized.

Videos, UC QuakeStudies

A video of a presentation by Professor David Johnston during the fourth plenary of the 2016 People in Disasters Conference. Johnston is a Senior Scientist at GNS Science and Director of the Joint Centre for Disaster Research in the School of Psychology at Massey University. The presentation is titled, "Understanding Immediate Human Behaviour to the 2010-2011 Canterbury Earthquake Sequence, Implications for injury prevention and risk communication".The abstract for the presentation reads as follows: The 2010 and 2011 Canterbury earthquake sequences have given us a unique opportunity to better understand human behaviour during and immediately after an earthquake. On 4 September 2010, a magnitude 7.1 earthquake occurred near Darfield in the Canterbury region of New Zealand. There were no deaths, but several thousand people sustained injuries and sought medical assistance. Less than 6 months later, a magnitude 6.2 earthquake occurred under Christchurch City at 12:51 p.m. on 22 February 2011. A total of 182 people were killed in the first 24 hours and over 7,000 people injured overall. To reduce earthquake casualties in future events, it is important to understand how people behaved during and immediately after the shaking, and how their behaviour exposed them to risk of death or injury. Most previous studies have relied on an analysis of medical records and/or reflective interviews and questionnaire studies. In Canterbury we were able to combine a range of methods to explore earthquake shaking behaviours and the causes of injuries. In New Zealand, the Accident Compensation Corporation (a national health payment scheme run by the government) allowed researchers to access injury data from over 9,500 people from the Darfield (4 September 2010) and Christchurch (22 February 2011 ) earthquakes. The total injury burden was analysed for demography, context of injury, causes of injury, and injury type. From the injury data inferences into human behaviour were derived. We were able to classify the injury context as direct (immediate shaking of the primary earthquake or aftershocks causing unavoidable injuries), and secondary (cause of injury after shaking ceased). A second study examined people's immediate responses to earthquakes in Christchurch New Zealand and compared responses to the 2011 earthquake in Hitachi, Japan. A further study has developed a systematic process and coding scheme to analyse earthquake video footage of human behaviour during strong earthquake shaking. From these studies a number of recommendations for injury prevention and risk communication can be made. In general, improved building codes, strengthening buildings, and securing fittings will reduce future earthquake deaths and injuries. However, the high rate of injuries incurred from undertaking an inappropriate action (e.g. moving around) during or immediately after an earthquake suggests that further education is needed to promote appropriate actions during and after earthquakes. In New Zealand - as in US and worldwide - public education efforts such as the 'Shakeout' exercise are trying to address the behavioural aspects of injury prevention.

Images, UC QuakeStudies

People walk and drive along Manchester Street shortly after the 22 February earthquake. Bricks from collapsed buildings litter the road. The photographer comments, "Just after the aftershock settled on Tuesday afternoon, myself and colleagues fled our Tuam Street office to absolute devastation outside. We couldn't see more than a block in either direction due to the clouds of dust that had arisen from buildings that had just collapsed ... From here, we picked up our vehicles from the CCC car park and headed out to get out of the chaos to a position where we could check on loved ones. Heading first along Manchester Street, buildings that were already heavily damaged were now completely written off".

Images, UC QuakeStudies

Damage to the Colombo Street Wesleyan Church. The gable end has partially collapsed, and the window is damaged. The photographer comments, "After the 22nd February earthquake, my wife and I spent one night in a tent outside our home and then left to stay with friends in Timaru for a couple of nights. On the way along Brougham Street, we passed the Sydenham Church on the corner of Colombo Street and Brougham Street. As you can see from the photos, the upper area has been extensively damaged. Most of the damage appears to be on the east facing wall although we didn't get much of a look at the other sides or, of course, the interior".

Images, UC QuakeStudies

Army personnel beside the damaged Colombo Street Wesleyan Church. Danger tape has been stretched across Colombo Street to create a cordon. The photographer comments, "After the 22nd February earthquake, my wife and I spent one night in a tent outside our home and then left to stay with friends in Timaru for a couple of nights. On the way along Brougham Street, we passed the Sydenham Church on the corner of Colombo Street and Brougham Street. As you can see from the photos, the upper area has been extensively damaged. Most of the damage appears to be on the east facing wall although we didn't get much of a look at the other sides or, of course, the interior".

Images, UC QuakeStudies

People walk down Colombo Street past collapsed buildings shortly after the 22 February earthquake. The photographer comments, "Just after the aftershock settled on Tuesday afternoon, myself and colleagues fled our Tuam Street office to absolute devastation outside. We couldn't see more than a block in either direction due to the clouds of dust that had arisen from buildings that had just collapsed ... From here, we picked up our vehicles from the CCC car park and headed out to get out of the chaos to a position where we could check on loved ones. Heading first along Manchester Street, buildings that were already heavily damaged were now completely written off. We couldn't get much further down Manchester Street so eventually made it to Colombo Street".

Research papers, The University of Auckland Library

This thesis presents the application of data science techniques, especially machine learning, for the development of seismic damage and loss prediction models for residential buildings. Current post-earthquake building damage evaluation forms are developed for a particular country in mind. The lack of consistency hinders the comparison of building damage between different regions. A new paper form has been developed to address the need for a global universal methodology for post-earthquake building damage assessment. The form was successfully trialled in the street ‘La Morena’ in Mexico City following the 2017 Puebla earthquake. Aside from developing a framework for better input data for performance based earthquake engineering, this project also extended current techniques to derive insights from post-earthquake observations. Machine learning (ML) was applied to seismic damage data of residential buildings in Mexico City following the 2017 Puebla earthquake and in Christchurch following the 2010-2011 Canterbury earthquake sequence (CES). The experience showcased that it is readily possible to develop empirical data only driven models that can successfully identify key damage drivers and hidden underlying correlations without prior engineering knowledge. With adequate maintenance, such models have the potential to be rapidly and easily updated to allow improved damage and loss prediction accuracy and greater ability for models to be generalised. For ML models developed for the key events of the CES, the model trained using data from the 22 February 2011 event generalised the best for loss prediction. This is thought to be because of the large number of instances available for this event and the relatively limited class imbalance between the categories of the target attribute. For the CES, ML highlighted the importance of peak ground acceleration (PGA), building age, building size, liquefaction occurrence, and soil conditions as main factors which affected the losses in residential buildings in Christchurch. ML also highlighted the influence of liquefaction on the buildings losses related to the 22 February 2011 event. Further to the ML model development, the application of post-hoc methodologies was shown to be an effective way to derive insights for ML algorithms that are not intrinsically interpretable. Overall, these provide a basis for the development of ‘greybox’ ML models.

Images, UC QuakeStudies

Dust rises from fallen buildings on Tuam Street shortly after the 22 February earthquake. The photographer comments, "Just after the aftershock settled on Tuesday afternoon, myself and colleagues fled our Tuam Street office to absolute devastation outside. We couldn't see more than a block in either direction due to the clouds of dust that had arisen from buildings that had just collapsed. Above is looking along Tuam Street to the corner of Manchester Street where a number of buildings have just collapsed. This is 1pm and the sky was previously reasonably clear - this is all dust. From here, we picked up our vehicles from the CCC car park and headed out to get out of the chaos to a position where we could check on loved ones".

Images, UC QuakeStudies

People gather at the corner of Colombo and St Asaph Streets shortly after the 22 February earthquake. A building has collapsed, and bricks and rubble litter the street. The photographer comments, "Just after the aftershock settled on Tuesday afternoon, myself and colleagues fled our Tuam Street office to absolute devastation outside. We couldn't see more than a block in either direction due to the clouds of dust that had arisen from buildings that had just collapsed ... From here, we picked up our vehicles from the CCC car park and headed out to get out of the chaos to a position where we could check on loved ones. Heading first along Manchester Street, buildings that were already heavily damaged were now completely written off. We couldn't get much further down Manchester Street so eventually made it to Colombo Street".

Research papers, The University of Auckland Library

The Manchester Courts building was a heritage building located in central Christchurch (New Zealand) that was damaged in the Mw 7.1 Darfield earthquake on 4 September 2010 and subsequently demolished as a risk reduction exercise. Because the building was heritage listed, the decision to demolish the building resulted in strong objections from heritage supporters who were of the opinion that the building had sufficient residual strength to survive possible aftershock earthquakes. On 22 February 2011 Christchurch was struck by a severe aftershock, leading to the question of whether building demolition had proven to be the correct risk reduction strategy. Finite element analysis was used to undertake a performance-based assessment, validating the accuracy of the model using the damage observed in the building before its collapse. In addition, soil-structure interaction was introduced into the research due to the comparatively low shear wave velocity of the soil. The demolition of a landmark heritage building was a tragedy that Christchurch will never recover from, but the decision was made considering safety, societal, economic and psychological aspects in order to protect the city and its citizens. The analytical results suggest that the Manchester Courts building would have collapsed during the 2011 Christchurch earthquake, and that the collapse of the building would have resulted in significant fatalities.

Research papers, Lincoln University

On 4 September 2010, a 7.1 magnitude earthquake struck near Darfield, 40 kilometres west of Christchurch, New Zealand. The quake caused significant damage to land and buildings nearby, with damage extending to Christchurch city. On 22 February 2011, a 6.3 magnitude earthquake struck Christchurch, causing extensive and significant damage across the city and with the loss of 185 lives. Years on from these events, occasional large aftershocks continue to shake the region. Two main entomological collections were situated within close proximity to the 2010/11 Canterbury earthquakes. The Lincoln University Entomology Research Collection, which is housed on the 5th floor of a 7 storey building, was 27.5 km from the 2010 Darfield earthquake epicentre. The Canterbury Museum Entomology Collection, which is housed in the basement of a multi-storeyed heritage building, was 10 km from the 2011 Christchurch earthquake epicentre. We discuss the impacts of the earthquakes on these collections, the causes of the damage to the specimens and facilities, and subsequent efforts that were made to prevent further damage in the event of future seismic events. We also discuss the wider need for preparedness against the risks posed by natural disasters and other catastrophic events.

Research papers, University of Canterbury Library

In response to the February 2011 earthquake, Parliament enacted the Canterbury Earthquake Recovery Act. This emergency legislation provided the executive with extreme powers that extended well beyond the initial emergency response and into the recovery phase. Although New Zealand has the Civil Defence Emergency Management Act 2002, it was unable to cope with the scale and intensity of the Canterbury earthquake sequence. Considering the well-known geological risk facing the Wellington region, this paper will consider whether a standalone “Disaster Recovery Act” should be established to separate an emergency and its response from the recovery phase. Currently, Government policy is to respond reactively to a disaster rather than proactively. In a major event, this typically involves the executive being given the ability to make rules, regulations and policy without the delay or oversight of normal legislative process. In the first part of this paper, I will canvas what a “Disaster Recovery Act” could prescribe and why there is a need to separate recovery from emergency. Secondly, I will consider the shortfalls in the current civil defence recovery framework which necessitates this kind of heavy governmental response after a disaster. In the final section, I will examine how

Images, UC QuakeStudies

Heavy traffic at the corner of Moorhouse Avenue and Manchester Street as people attempt to leave the city centre shortly after the 22 February earthquake. The photographer comments, "Just after the aftershock settled on Tuesday afternoon, myself and colleagues fled our Tuam Street office to absolute devastation outside. We couldn't see more than a block in either direction due to the clouds of dust that had arisen from buildings that had just collapsed ... From here, we picked up our vehicles from the CCC car park and headed out to get out of the chaos to a position where we could check on loved ones ... As we got to Moorhouse Avenue, we found we had to quickly drive underneath [the Colombo Street overbridge]and carry on down to Brougham Street as the bridge was being closed at that moment. From Brougham, we headed back up towards Madras. The traffic lights were out and the intersection was chaos. Over the next couple of hours, we continued crawling through heavy traffic. Impressively, everyone was very orderly despite the feeling of panic and the continuing aftershocks. We chatted to others in other vehicles to exchange news and stopped to speak to a lady that had broken down following water in the engine after having driven hrough floods".

Research papers, The University of Auckland Library

During the Christchurch earthquake of February 2011, several midrise buildings of Reinforced Concrete Masonry (RCM) construction achieved performance levels in the range of life safety to near collapse levels. These buildings were subjected to seismic demands higher than the building code requirements of the time and higher than the current New Zealand Loadings Standard (NZS-1170.5:2004). Structural damage to these buildings has been documented and is currently being studied to establish lessons to be learned from their performance and how to incorporate these lessons into future RCM design and construction practices. This paper presents a case study of a six story RCM building deemed to have reached the near collapse performance level. The RCM walls on the 2nd floor failed due to toe crushing reducing the building’s lateral resistance in the east-west direction. A nonlinear dynamic analysis on a 3D model was conducted to simulate the development of the governing failure mechanism. Preliminary analysis results show that the damaged walls were initially under large compression forces from gravity loads which caused increase in their lateral strength and reduced their ductility. After toe crushing failure developed, axial instability of the model was prevented by a redistribution of gravity loads.

Research papers, The University of Auckland Library

This paper shows an understanding of the availability of resources in post-disaster reconstruction and recovery in Christchurch, New Zealand following its September 4, 2010 and February 22, 2011 earthquakes. Overseas experience in recovery demonstrates how delays and additional costs may incur if the availability of resources is not aligned with the reconstruction needs. In the case of reconstruction following Christchurch earthquakes, access to normal resource levels will be insufficient. An on-line questionnaire survey, combined with in-depth interviews was used to collect data from the construction professionals that had been participated in the post-earthquake reconstruction. The study identified the resources that are subject to short supply and resourcing challenges that are currently faced by the construction industry. There was a varied degree of impacts felt by the surveyed organisations from resource shortages. Resource pressures were primarily concentrated on human resources associated with structural, architectural and land issues. The challenges that may continue playing out in the longer-term reconstruction of Christchurch include limited capacity of the construction industry, competition for skills among residential, infrastructure and commercial sectors, and uncertainties with respect to decision making. Findings provide implications informing the ongoing recovery and rebuild in New Zealand. http://www.iiirr.ucalgary.ca/Conference-2012

Research papers, The University of Auckland Library

The supply of water following disasters has always been of significant concern to communities. Failure of water systems not only causes difficulties for residents and critical users but may also affect other hard and soft infrastructure and services. The dependency of communities and other infrastructure on the availability of safe and reliable water places even more emphasis on the resilience of water supply systems. This thesis makes two major contributions. First, it proposes a framework for measuring the multifaceted resilience of water systems, focusing on the significance of the characteristics of different communities for the resilience of water supply systems. The proposed framework, known as the CARE framework, consists of eight principal activities: (1) developing a conceptual framework; (2) selecting appropriate indicators; (3) refining the indicators based on data availability; (4) correlation analysis; (5) scaling the indicators; (6) weighting the variables; (7) measuring the indicators; and (8) aggregating the indicators. This framework allows researchers to develop appropriate indicators in each dimension of resilience (i.e., technical, organisational, social, and economic), and enables decision makers to more easily participate in the process and follow the procedure for composite indicator development. Second, it identifies the significant technical, social, organisational and economic factors, and the relevant indicators for measuring these factors. The factors and indicators were gathered through a comprehensive literature review. They were then verified and ranked through a series of interviews with water supply and resilience specialists, social scientists and economists. Vulnerability, redundancy and criticality were identified as the most significant technical factors affecting water supply system robustness, and consequently resilience. These factors were tested for a scenario earthquake of Mw 7.6 in Pukerua Bay in New Zealand. Four social factors and seven indicators were identified in this study. The social factors are individual demands and capacities, individual involvement in the community, violence level in the community, and trust. The indicators are the Giving Index, homicide rate, assault rate, inverse trust in army, inverse trust in police, mean years of school, and perception of crime. These indicators were tested in Chile and New Zealand, which experienced earthquakes in 2010 and 2011 respectively. The social factors were also tested in Vanuatu following TC Pam, which hit the country in March 2015. Interestingly, the organisational dimension contributed the largest number of factors and indicators for measuring water supply resilience to disasters. The study identified six organisational factors and 17 indicators that can affect water supply resilience to disasters. The factors are: disaster precaution; predisaster planning; data availability, data accessibility and information sharing; staff, parts, and equipment availability; pre-disaster maintenance; and governance. The identified factors and their indicators were tested for the case of Christchurch, New Zealand, to understand how organisational capacity affected water supply resilience following the earthquake in February 2011. Governance and availability of critical staff following the earthquake were the strongest organisational factors for the Christchurch City Council, while the lack of early warning systems and emergency response planning were identified as areas that needed to be addressed. Economic capacity and quick access to finance were found to be the main economic factors influencing the resilience of water systems. Quick access to finance is most important in the early stages following a disaster for response and restoration, but its importance declines over time. In contrast, the economic capacity of the disaster struck area and the water sector play a vital role in the subsequent reconstruction phase rather than in the response and restoration period. Indicators for these factors were tested for the case of the February 2011 earthquake in Christchurch, New Zealand. Finally, a new approach to measuring water supply resilience is proposed. This approach measures the resilience of the water supply system based on actual water demand following an earthquake. The demand-based method calculates resilience based on the difference between water demand and system capacity by measuring actual water shortage (i.e., the difference between water availability and demand) following an earthquake.