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Research papers, The University of Auckland Library

The Canterbury earthquakes of 2010 and 2011 generated hundreds of thousands of insurance claims, many of which were disputed. The New Zealand justice system faced the same challenge encountered by other jurisdictions following a natural disaster: how to resolve these disputes quickly and at minimal cost but also fairly, to avoid compounding the disaster with injustice? The thesis is of this article is that although the earthquakes were catastrophic for New Zealand, they also created a unique opportunity to design an innovative civil justice process—the Christchurch High Court Earthquake List—and to test, over a relatively short timeframe, how well that process works. This article describes the Christchurch High Court Earthquake List and analyses it by reference to civil justice theory about the relative normative values of public adjudication and private settlement and the dialogic relationship between them. It then evaluates the List, using statistics available five years on from the earthquakes and by reference to the author’s own experience mediating earthquake disputes.

Research Papers, Lincoln University

The study contributes to a better understanding of utilisation and interaction patterns in post-disaster temporary urban open spaces. A series of devastating earthquakes caused large scale damage to Christchurch’s central city and many suburbs in 2010 and 2011. Various temporary uses have emerged on vacant post-earthquake sites including community gardens, urban agriculture, art installations, event venues, eateries and cafés, and pocket parks. Drawing on empirical data obtained from a spatial qualities survey and a Public Life Study, the report analyses how people used and interacted with three exemplary transitional community-initiated open spaces (CIOS) in relation to particular physical spatial qualities in central Christchurch over a period of three weeks. The report provides evidence that users of post-disaster transitional community-initiated open spaces show similar utilisation and interaction patterns in relation to specific spatial qualities as observed in other urban environments. The temporary status of CIOS did apparently not influence ‘typical’ utilisation and interaction patterns.

Research Papers, Lincoln University

Though there is a broad consensus that communities play a key role in disaster response and recovery, most of the existing work in this area focuses on the activities of donor agencies, formal civil defence authorities, and local/central government. Consequently, there is a paucity of research addressing the on-going actions and activities undertaken by communities and ‘emergent groups’ , particularly as they develop after the immediate civil defence or ‘response’ phase is over. In an attempt to address this gap, this inventory of community-led recovery initiatives was undertaken approximately one year after the most devastating February 2011 earthquake. It is part of on-going project at Lincoln University documenting – and seeking a better understanding of - various emergent communities’ roles in recovery, their challenges, and strategies for overcoming them. This larger project also seeks to better understand how collaborative work between informal and formal recovery efforts might be facilitated at different stages of the process. This inventory was conducted over the December 2011 – February 2012 period and builds on Landcare Research’s Christchurch Earthquake Activity Inventory which was a similar snapshot taken in April 2011. The intention behind conducting this updated inventory is to gain a longitudinal perspective of how community-led recovery activities evolve over time. Each entry is ordered alphabetically and contact details have been provided where possible. A series of keywords have also been assigned that describe the main attributes of each activity to assist searches within this document.This inventory was supported by the Lincoln University Research Fund and the Royal Society Marsden Fund.

Research papers, University of Canterbury Library

Background: We are in a period of history where natural disasters are increasing in both frequency and severity. They are having widespread impacts on communities, especially on vulnerable communities, those most affected who have the least ability to prepare or respond to a disaster. The ability to assemble and effectively manage Interagency Emergency Response Teams (IERTs) is critical to navigating the complexity and chaos found immediately following disasters. These teams play a crucial role in the multi-sectoral, multi-agency, multi-disciplinary, and inter-organisational response and are vital to ensuring the safety and well-being of vulnerable populations such as the young, aged, and socially and medically disadvantaged in disasters. Communication is key to the smooth operation of these teams. Most studies of the communication in IERTs during a disaster have been focussed at a macro-level of examining larger scale patterns and trends within organisations. Rarely found are micro-level analyses of interpersonal communication at the critical interfaces between collaborating agencies. This study set out to understand the experiences of those working at the interagency interfaces in an IERT set up by the Canterbury District Health Board to respond to the needs of the vulnerable people in the aftermath of the destructive earthquakes that hit Canterbury, New Zealand, in 2010-11. The aim of the study was to gain insights about the complexities of interpersonal communication (micro-level) involved in interagency response coordination and to generate an improved understanding into what stabilises the interagency communication interfaces between those agencies responding to a major disaster. Methods: A qualitative case study research design was employed to investigate how interagency communication interfaces were stabilised at the micro-level (“the case”) in the aftermath of the destructive earthquakes that hit Canterbury in 2010-11 (“the context”). Participant recruitment was undertaken by mapping which agencies were involved within the IERT and approaching representatives from each of these agencies. Data was collected via individual interviews using a semi-structured interview guide and was based on the “Critical Incident Technique”. Subsequently, data was transcribed verbatim and subjected to inductive analysis. This was underpinned theoretically by Weick’s “Interpretive Approach” and supported by Nvivo qualitative data analysis software. Results: 19 participants were interviewed in this study. Out of the inductive analysis emerged two primary themes, each with several sub-factors. The first major theme was destabilising/disruptive factors of interagency communication with five sub-factors, a) conflicting role mandates, b) rigid command structures, c) disruption of established communication structures, d) lack of shared language and understanding, and e) situational awareness disruption. The second major theme stabilising/steadying factors in interagency communication had four sub-factors, a) the establishment of the IERT, b) emergent novel communication strategies, c) establishment of a liaison role and d) pre-existing networks and relationships. Finally, there was a third sub-level identified during inductive analysis, where sub-factors from both primary themes were noted to be uniquely interconnected by emergent “consequences” arising out of the disaster context. Finally, findings were synthesised into a conceptual “Model of Interagency Communication at the Micro-level” based on this case study of the Canterbury earthquake disaster response. Discussion: The three key dimensions of The People, The Connections and The Improvisations served as a framework for the discussion of what stabilises interagency communication interfaces in a major disaster. The People were key to stabilising the interagency interfaces through functioning as a flexible conduit, guiding and navigating communication at the interagency interfaces and improving situational awareness. The Connections provided the collective competence, shared decision-making and prior established relationships that stabilised the micro-level communication at interagency interfaces. And finally, The Improvisations i.e., novel ideas and inventiveness that emerge out of rapidly changing post-disaster environments, also contributed to stabilisation of micro-level communication flows across interagency interfaces in the disaster response. “Command and control” hierarchical structures do provide clear processes and structures for teams working in disasters to follow. However, improvisations and novel solutions are also needed and often emerge from first responders (who are best placed to assess the evolving needs in a disaster where there is a high degree of uncertainty). Conclusion: This study highlights the value of incorporating an interface perspective into any study that seeks to understand the processes of IERTs during disaster responses. It also strengthens the requirement for disaster management frameworks to formally plan for and to allow for the adaptive responsiveness of local teams on the ground, and legitimise and recognise the improvisations of those in the role of emergent boundary spanners in a disaster response. This needs to be in addition to existing formal disaster response mechanisms. This study provides a new conceptual model that can be used to guide future case studies exploring stability at the interfaces of other IERTs and highlights the centrality of communication in the experiences of members of teams in the aftermath of a disaster. Utilising these new perspectives on stabilising communication at the interagency interfaces in disaster responses will have practical implications in the future to better serve the needs of vulnerable people who are at greatest risk of adverse outcomes in a disaster.

Research Papers, Lincoln University

The devastating earthquakes of September 2010 and February 2011 have without question upset the Christchurch City way of life for all. Families and businesses, as well as the natural and built environments have been directly affected, and our social landscapes have since evolved to accommodate the visible changes. Though not perhaps seen as a priority, the Christchurch nightlife has been profoundly altered by the quakes and the once popular CBD clubbing scene has ceased to exist. The concern highlighted in this article is the way in which this has put pressure on suburban bars and the the implications of this for local residents.

Images, Alexander Turnbull Library

Scene set at Santa Claus' 'Online Christmas Orders Dept' at the North Pole. One elf remarks 'ANOTHER Marmite order from New Zealand'. The sole Marmite factory in New Zealand was damaged in the Christchurch Earthquake of 2011. Further aftershocks led to the shutting down of the factory until late 2012. The remaining stocks ran out, leading to panic buying at inflated prices by Marmite aficionados. Quantity: 1 digital cartoon(s).

Research Papers, Lincoln University

The focus of this paper is to identify potential benefits of community involvement in master planning in the post-earthquake recovery context in Christchurch; and to identify considerations for planners involved in the design of master planning processes that involve the community. Findings are based on the results of an information sharing event on these topics convened by The Habitat Project in December 2011, and a review of the relevant literature.

Images, UC QuakeStudies

A photograph of a large trench at the entrance to a street in Christchurch. There is water and liquefaction in the trench. Road cones have been placed around it as a warning. In the background, two personnel from the New Zealand Army are guarding the entrance to the street. They are wearing their army uniforms and high-visibility vests.

Images, UC QuakeStudies

Damaged buildings along London Street. Wire fencing has been used to keep people away. From the left are the Volcano Cafe, the Lava Bar, a fish and chip shop, and the Coastal Living Design Store. Rubble from the side of the Volcano Cafe can be seen along the Canterbury Street footpath.

Images, UC QuakeStudies

Shoppers and tourists in the Re:Start mall. The photographer comments, "The new temporary city mall has been open in Christchurch now for a week. Buildings damaged in the earthquake have been demolished and replaced with cargo containers to create a new, temporary, Cashel Mall. I visited the mall yesterday and was quite impressed with what they have done. The cargo containers have been nicely converted, brightly painted and smartly branded to create some good looking stores".

Audio, Radio New Zealand

Thousands of Christchurch refugees have poured into Timaru since the earthquake on February 22, boosting its population by nearly 20 per cent. Social services are giving out hundreds of food parcels, blankets, toiletries and clothes every day as well as finding accommodation for people who have turned up in town with nothing. Major Dean Herring of the Salvation Army in Timaru has been helping evacuees find places to live as well as dealing with the huge piles of donated goods.

Images, UC QuakeStudies

Shoppers and tourists in the Re:Start mall. The photographer comments, "The new temporary city mall has been open in Christchurch now for a week. Buildings damaged in the earthquake have been demolished and replaced with cargo containers to create a new, temporary, Cashel Mall. I visited the mall yesterday and was quite impressed with what they have done. The cargo containers have been nicely converted, brightly painted and smartly branded to create some good looking stores".

Images, UC QuakeStudies

Shoppers and tourists in the Re:Start mall. The photographer comments, "The new temporary city mall has been open in Christchurch now for a week. Buildings damaged in the earthquake have been demolished and replaced with cargo containers to create a new, temporary, Cashel Mall. I visited the mall yesterday and was quite impressed with what they have done. The cargo containers have been nicely converted, brightly painted and smartly branded to create some good looking stores".

Images, UC QuakeStudies

Shoppers and tourists in the Re:Start mall. The photographer comments, "The new temporary city mall has been open in Christchurch now for a week. Buildings damaged in the earthquake have been demolished and replaced with cargo containers to create a new, temporary, Cashel Mall. I visited the mall yesterday and was quite impressed with what they have done. The cargo containers have been nicely converted, brightly painted and smartly branded to create some good looking stores".

Images, UC QuakeStudies

Shoppers and tourists in the Re:Start mall. The photographer comments, "The new temporary city mall has been open in Christchurch now for a week. Buildings damaged in the earthquake have been demolished and replaced with cargo containers to create a new, temporary, Cashel Mall. I visited the mall yesterday and was quite impressed with what they have done. The cargo containers have been nicely converted, brightly painted and smartly branded to create some good looking stores".

Images, UC QuakeStudies

Shoppers and tourists in the Re:Start mall. The photographer comments, "The new temporary city mall has been open in Christchurch now for a week. Buildings damaged in the earthquake have been demolished and replaced with cargo containers to create a new, temporary, Cashel Mall. I visited the mall yesterday and was quite impressed with what they have done. The cargo containers have been nicely converted, brightly painted and smartly branded to create some good looking stores".

Images, UC QuakeStudies

Shoppers and tourists in the Re:Start mall. The photographer comments, "The new temporary city mall has been open in Christchurch now for a week. Buildings damaged in the earthquake have been demolished and replaced with cargo containers to create a new, temporary, Cashel Mall. I visited the mall yesterday and was quite impressed with what they have done. The cargo containers have been nicely converted, brightly painted and smartly branded to create some good looking stores".

Images, UC QuakeStudies

Shoppers and tourists in the Re:Start mall. The photographer comments, "The new temporary city mall has been open in Christchurch now for a week. Buildings damaged in the earthquake have been demolished and replaced with cargo containers to create a new, temporary, Cashel Mall. I visited the mall yesterday and was quite impressed with what they have done. The cargo containers have been nicely converted, brightly painted and smartly branded to create some good looking stores".

Images, UC QuakeStudies

Shoppers and tourists in the Re:Start mall. The photographer comments, "The new temporary city mall has been open in Christchurch now for a week. Buildings damaged in the earthquake have been demolished and replaced with cargo containers to create a new, temporary, Cashel Mall. I visited the mall yesterday and was quite impressed with what they have done. The cargo containers have been nicely converted, brightly painted and smartly branded to create some good looking stores".

Images, Canterbury Museum

One green glass 500ml bottle of Three Boys Brewery ‘Aftershock’ beer. The bottle has a dark green rectangular label with white writing and the brewery logo on front and back. The bottle is sealed by a brass cap with a piece of red brick on top; brick and cap are sealed in wax. Christchurch's artisan Three Boys Brewery sustained only minor damag...

Images, Canterbury Museum

One green glass 500ml bottle of Three Boys Brewery ‘Aftershock’ beer. The bottle has a dark green rectangular label with white writing and the brewery logo on front and back. The bottle is sealed by a brass cap with a piece of red brick on top; brick and cap are sealed in wax. Christchurch's artisan Three Boys Brewery sustained only minor damag...

Images, Canterbury Museum

One green glass 500ml bottle of Three Boys Brewery ‘Aftershock’ beer. The bottle has a dark green rectangular label with white writing and the brewery logo on front and back. The bottle is sealed by a brass cap with a piece of red brick on top; brick and cap are sealed in wax. Christchurch's artisan Three Boys Brewery sustained only minor damag...

Images, Canterbury Museum

One green glass 500ml bottle of Three Boys Brewery ‘Aftershock’ beer. The bottle has a dark green rectangular label with white writing and the brewery logo on front and back. The bottle is sealed by a brass cap with a piece of red brick on top; brick and cap are sealed in wax. Christchurch's artisan Three Boys Brewery sustained only minor damag...

Images, Canterbury Museum

One brown cardboard box which contained a dozen bottles of Three Boys Brewery ‘Aftershock’ beer. The Three Boys logo and name features in black printing on each side with 12x500ml printed on long sides. A dark green sticker with white writing, which also appears on the bottles, is attached to the top leaf. Christchurch's artisan Three Boys Brew...

Images, Canterbury Museum

One black metal spade with plastic handle; white band towards handle. Spade is well used and features remnants of liquefaction. Used by Student Volunteer Army in the clean up after 4 September 2010 earthquake. It is estimated that 1,750 spades similar to this one were used in the cleanup of Christchurch after both the 4 September 2010 and 22 Fe...

Images, Canterbury Museum

One green glass 500ml bottle of Three Boys Brewery ‘Aftershock’ beer. The bottle has a dark green rectangular label with white writing and the brewery logo on front and back. The bottle is sealed by a brass cap with a piece of red brick on top; brick and cap are sealed in wax. Christchurch's artisan Three Boys Brewery sustained only minor damag...

Images, Canterbury Museum

One green glass 500ml bottle of Three Boys Brewery ‘Aftershock’ beer. The bottle has a dark green rectangular label with white writing and the brewery logo on front and back. The bottle is sealed by a brass cap with a piece of red brick on top; brick and cap are sealed in wax. Christchurch's artisan Three Boys Brewery sustained only minor damag...

Images, Canterbury Museum

One green glass 500ml bottle of Three Boys Brewery ‘Aftershock’ beer. The bottle has a dark green rectangular label with white writing and the brewery logo on front and back. The bottle is sealed by a brass cap with a piece of red brick on top; brick and cap are sealed in wax. Christchurch's artisan Three Boys Brewery sustained only minor damag...

Images, Canterbury Museum

One green glass 500ml bottle of Three Boys Brewery ‘Aftershock’ beer. The bottle has a dark green rectangular label with white writing and the brewery logo on front and back. The bottle is sealed by a brass cap with a piece of red brick on top; brick and cap are sealed in wax. Christchurch's artisan Three Boys Brewery sustained only minor damag...

Images, Canterbury Museum

One green glass 500ml bottle of Three Boys Brewery ‘Aftershock’ beer. The bottle has a dark green rectangular label with white writing and the brewery logo on front and back. The bottle is sealed by a brass cap with a piece of red brick on top; brick and cap are sealed in wax. Christchurch's artisan Three Boys Brewery sustained only minor damag...