It's Canterbury's annual Cup and Show week. Organisers say the event has extra prominence this year, as the region's been robbed of many major events because of the damage to venues in the September and February earthquakes.
A video of all the acts performing during the finale number of the Band Together concert in Hagley Park. The concert was held on the 23 October 2010 for the people of Canterbury after the 2010 earthquakes.
This study analyses the success and limitations of the recovery process following the 2010–11 earthquake sequence in Christchurch, New Zealand. Data were obtained from in-depth interviews with 32 relocated households in Christchurch, and from a review of recovery policies implemented by the government. A top-down approach to disaster recovery was evident, with the creation of multiple government agencies and processes that made grassroots input into decision-making difficult. Although insurance proceeds enabled the repair and rebuilding of many dwellings, the complexity and adversarial nature of the claim procedures also impaired recovery. Householders’ perceptions of recovery reflected key aspects of their post-earthquake experiences (e.g. the housing offer they received, and the negotiations involved), and the outcomes of their relocation (including the value of the new home, their subjective well-being, and lifestyle after relocation). Protracted insurance negotiations, unfair offers and hardships in post-earthquake life were major challenges to recovery. Less-thanfavourable recovery experiences also transformed patterns of trust in local communities, as relocated householders came to doubt both the government and private insurance companies’ ability to successfully manage a disaster. At the same time, many relocated households expressed trust in their neighbours and communities. This study illuminates how government policies influence disaster recovery while also suggesting a need to reconsider centralised, top-down approaches to managing recovery.
The title reads 'Future Christchurch CBD?...' Two people stare at numerous large featureless blocks across the Avon River. One says 'Those buildings look pretty ugly' and the other points out that they are 'just the piles'. Context: The Christchurch City Council is moving to impose urban-design etiquette and avert architectural mistakes such as clashing with the neighbours, glaring corporate colours and the long, blank walls common to most suburban shopping malls. The proposed rules will be overseen by an urban-design panel of four experts drawn from a pool of 12 architects, designers, planners and valuers. Quantity: 1 digital cartoon(s).
he strong motion station at Heathcote Valley School (HVSC) recorded unusually high peak ground accelerations (2.21g vertical and 1.41g horizontal) during the February 2011 Christchurch earthquake. Ground motions recorded at HVSC in numerous other events also exhibited consistently higher intensities compared with nearby strong motion stations. We investigated the underlying causes of such high intensity ground motions at HVSC by means of 2D dynamic finite element analyses, using recorded ground motions during the 2010-2011 Canterbury earthquake sequence. The model takes advantage of a LiDAR-based digital elevation model (DEM) to account for the surface topography, while the geometry and dynamic properties of the surficial soils are characterized by seismic cone penetration tests (sCPT) and Multi-Channel Analyses of Surface Waves (MASW). Comparisons of simulated and recorded ground motions suggests that our model performs well for distant events, while for near-field events, ground motions recorded at the adopted reference station at Lyttelton Port are not reasonable input motions for the simulation. The simulations suggest that Rayleigh waves generated at the inclined interface of the surficial colluvium and underlying volcanic rock strongly affect the ground motions recorded at HVSC, in particular, being the dominant contributor to the recorded vertical motions.
Children are often overlooked in the aftermath of a natural disaster, and children’s use of coping strategies plays an important part in their post-disaster adaptation (Vernberg, La Greca, Silverman, & Prinstein, 1996). The aim of this qualitative study was to explore the coping strategies of children with adequate self-regulation skills and minimal behaviour problems, living in Christchurch following the major 2010 and 2011 earthquakes. This aim was achieved through the use of semi-structured interviews with five seven-year-old children, their parents, and their teachers. These interviews were analysed using Directed Content Analysis and results showed that children most often reported using active and adaptive coping strategies, followed by avoidant strategies. Results in the current literature regarding children’s coping suggest that children exposed to natural disasters are able to utilise strategies that involve some personal control over their environment and emotions, through the use of active and adaptive coping strategies. Findings from this study contribute to the current understanding of children’s use of coping strategies when faced with commonly occurring childhood upsets. Further research is required regarding the outcomes associated with the use of effective coping strategies following traumatic events.
The development of Digital City technologies to manage and visualise spatial information has increasingly become a focus of the research community, and application by city authorities. Traditionally, the Geographic Information Systems (GIS) and Building Information Models (BIM) underlying Digital Cities have been used independently. However, integrating GIS and BIM into a single platform provides benefits for project and asset management, and is applicable to a range of issues. One of these benefits is the means to access and analyse large datasets describing the built environment, in order to characterise urban risk from and resilience to natural hazards. The aim of this thesis is to further explore methodologies of integration in two distinct areas. The first, integration through connectivity of heterogeneous datasets where GIS spatial infrastructure data is merged with 3D BIM building data to create a digital twin. Secondly, integration through analysis whereby data from the digital twin are extracted and integrated with computational models. To achieve this, a workflow was developed to identify the required datasets of a digital twin, and develop a process of integrating those datasets through a combination of; semi-autonomous conversion, translation and extension of data; and semantic web and services-based processes. Through use of a designed schema, the data were streamed in a homogenous format in a web-based platform. To demonstrate the value of this workflow with respect to urban risk and resilience, the process was applied to the Taiora: Queen Elizabeth II recreation and sports centre in eastern Christchurch, New Zealand. After integration of as-built GIS and BIM datasets, targeted data extraction was implemented, with outputs tailored for analysis in an infrastructure serviceability loss model, which assessed potable water network performance in the 22nd February 2011 Christchurch Earthquake. Using the same earthquake conditions as the serviceability loss model, performance of infrastructure assets in service at the time of the 22nd February 2011 Christchurch Earthquake was compared to new assets rebuilt at the site, post-earthquake. Due to improved potable water infrastructure resilience resulting from installation of ductile piles, a decrease of 35.5% in the probability of service loss was estimated in the serviceability loss model. To complete the workflow, the results from the external analysis were uploaded to the web-based platform. One of the more significant outcomes from the workflow was the identification of a lack of mandated metadata standards for fittings/valves connecting a building to private laterals. Whilst visually the GIS and BIM data show the building and pipes as connected, the semantic data does not include this connectivity relationship. This has no material impact on the current serviceability loss model as it is not one of the defined parameters. However, a proposed modification to the model would utilise the metadata to further assess the physical connection robustness, and increase the number of variables for estimating probability of service loss. This thesis has made a methodological contribution to urban resilience analysis by demonstrating how readily available up-to-date building and infrastructure data can be integrated, and with tailored extraction from a Digital City platform, be used for disaster impact analysis in an external computational engine, with results in turn imported and visualised in the Digital City platform. The workflow demonstrated that translation and integration of data would be more successful if a regional/national mandate was implemented for the submission of consent documentation in a specified standard BIM format. The results of this thesis have identified that the key to ensuring the success of an integrated tool lies in the initial workflow required to safeguard that all data can be either captured or translated in an interoperable format.
The development of Digital City technologies to manage and visualise spatial information has increasingly become a focus of the research community, and application by city authorities. Traditionally, the Geographic Information Systems (GIS) and Building Information Models (BIM) underlying Digital Cities have been used independently. However, integrating GIS and BIM into a single platform provides benefits for project and asset management, and is applicable to a range of issues. One of these benefits is the means to access and analyse large datasets describing the built environment, in order to characterise urban risk from and resilience to natural hazards. The aim of this thesis is to further explore methodologies of integration in two distinct areas. The first, integration through connectivity of heterogeneous datasets where GIS spatial infrastructure data is merged with 3D BIM building data to create a digital twin. Secondly, integration through analysis whereby data from the digital twin are extracted and integrated with computational models. To achieve this, a workflow was developed to identify the required datasets of a digital twin, and develop a process of integrating those datasets through a combination of; semi-autonomous conversion, translation and extension of data; and semantic web and services-based processes. Through use of a designed schema, the data were streamed in a homogenous format in a web-based platform. To demonstrate the value of this workflow with respect to urban risk and resilience, the process was applied to the Taiora: Queen Elizabeth II recreation and sports centre in eastern Christchurch, New Zealand. After integration of as-built GIS and BIM datasets, targeted data extraction was implemented, with outputs tailored for analysis in an infrastructure serviceability loss model, which assessed potable water network performance in the 22nd February 2011 Christchurch Earthquake. Using the same earthquake conditions as the serviceability loss model, performance of infrastructure assets in service at the time of the 22nd February 2011 Christchurch Earthquake was compared to new assets rebuilt at the site, post-earthquake. Due to improved potable water infrastructure resilience resulting from installation of ductile piles, a decrease of 35.5% in the probability of service loss was estimated in the serviceability loss model. To complete the workflow, the results from the external analysis were uploaded to the web-based platform. One of the more significant outcomes from the workflow was the identification of a lack of mandated metadata standards for fittings/valves connecting a building to private laterals. Whilst visually the GIS and BIM data show the building and pipes as connected, the semantic data does not include this connectivity relationship. This has no material impact on the current serviceability loss model as it is not one of the defined parameters. However, a proposed modification to the model would utilise the metadata to further assess the physical connection robustness, and increase the number of variables for estimating probability of service loss. This thesis has made a methodological contribution to urban resilience analysis by demonstrating how readily available up-to-date building and infrastructure data can be integrated, and with tailored extraction from a Digital City platform, be used for disaster impact analysis in an external computational engine, with results in turn imported and visualised in the Digital City platform. The workflow demonstrated that translation and integration of data would be more successful if a regional/national mandate was implemented for the submission of consent documentation in a specified standard BIM format. The results of this thesis have identified that the key to ensuring the success of an integrated tool lies in the initial workflow required to safeguard that all data can be either captured or translated in an interoperable format.
As we approach the tenth anniversary of the Christchurch earthquake there are renewed calls for an inquiry into how Southern Response dealt with Canterbury earthquake claimants. Last year the government set up a support package for those who were short changed by Southern Response for their earthquake repairs. It came after a landmark High Court case found Southern Response misled and deceived Karl and Alison Dodds. Insurance claimants advocate, Ali Jones, says ten years on, lessons haven't been learned from how people were treated by Southern Response. She told RNZ reporter Sally Murphy that dealing with them is hell.
This thesis set out to explore the experiences of clients and counsellors in immediate crisis intervention shortly after a major earthquake. It explored the experiences and perceptions of change during counselling for both clients and counsellor, all of which were exposed to the disaster. This study supported the idea of counsellors needing to adapt to the context of post-disaster counselling and addressing client’s immediate needs. Having both been through the same disaster meant counsellors were often going through similar experiences and emotions as their clients during this time. This led counsellors to develop a greater sense of connection and understanding of their client, as well as showing more emotional responsivity and self-disclosure. This was experienced as different to their normal therapy engagement. The implications of these counsellor responses were seen to be helpful, but at times had the potential to be hindering for counselling. Clients valued their counsellor’s techniques and personal qualities but often failed to identify what contribution they, themselves, made to change processes. The differing nature of counselling in post-disaster areas, as gauged by this study may help inform expectations and experiences regarding provision of post-disaster acute interventions.
A photograph captioned, "After the September earthquake, it was more a simple case of something gets broken and it gets repaired. Then came February, and June as well, and suddenly it's just not so straightforward anymore".
In a series of five out of six caricatures Christchurch Mayor Bob Parker shows photographs of himself helping people hurt by the 4th September earthquake and helping Christchurch after the earthquake. In the sixth caricature he disingenuously smirks and says that he has been so busy helping Christchurch that he forgot about the Mayoral election; he then affects a philosophical stance about his chances. Refers to the advantage that the earthquake of 4th September has given the incumbent mayor Bob Parker in the local body elections of 9th October. Black and white and colour versions of this cartoon are available Quantity: 2 digital cartoon(s).
The cartoon shows a row of gold statuettes of Christchurch Mayor Bob Parker smiling and holding a shovel; these are 'The Bob Awards - for supporting roles in Christchurch'. Context - on 22 February 2011 a 6.3 magnitude earthquake struck in Christchurch, which has probably killed more than 200 people (at this point the number is still not known) and caused very severe damage. The courage, generosity and 'can do' attitude of the people has been wonderful and Bob Parker himself is showing himself a tireless and cheerful mayor in extraordinary circumstances. Colour and black and white versions of this cartoon are available Quantity: 2 digital cartoon(s).
Two cowboys representing the CCC (Christchurch City Council) and 'protesters' are about to have a gun battle in a deserted street. Context: Relates to anger and a protest of 4000 people at what they see as poor performance by the City Council in dealing with earthquake issues. Quantity: 1 digital cartoon(s).
Two workmen in hard hats stand amongst the rubble of Christchurch looking askance as the Dalai Lama beams and says 'You do great work, on behalf of mankind, I express great platitude...' One of the workmen holds a newspaper with a heading that reads 'Dalai Lama's quake message: think positive'. Context - The Dalai Lama visited the quake-hit city for two days in early June. He also sent a letter of condolence to Prime Minister John Key after the February 22 earthquake. Quantity: 1 digital cartoon(s).
More than a year after North Canterbury's 7.8 magnitude earthquake forced its closure, State Highway 1 north of Kaikoura will re-open to the public on Friday. Thousands of cars and trucks have been diverted inland since one million tonnes of rubble, in the form of 85 landslides, came down on the road, which was the main route between Picton and Christchurch. It's meant a tough year for some of those based along the highway. Reporter Maja Burry checked in with locals and filed this report.
Courage has remained an elusive concept to define despite having been in the English lexicon for hundreds of years. The Canterbury earthquake sequence that began in 2010 provided a unique context in which to undertake research that would contribute to further conceptualisation of courage. This qualitative study was undertaken in Christchurch, New Zealand, with adults over the age of 70 who experienced the Canterbury earthquakes and continued to live in the Canterbury region. The population group was chosen because it is an under researched group in post-disaster environments, and one that offers valuable insights because of members' length and breadth of life experiences, and likely reminiscent and reflective life stage. A constructivist grounded theory approach was utilised, with data collected through semi-structured focus groups and individual key informant interviews. The common adverse experience of the participants initially discussed was the earthquakes, which was followed by exploration of courage in their other lived experiences. Through an inductive process of data analysis, conceptual categories were identified, which when further analysed and integrated, contributed to a definition of courage. The definition was subsequently discussed with social work professionals who had remained working in the Canterbury region after experiencing the earthquakes. From the examples and the actions described within these, a process model was developed to support the application of courage. The model includes five steps: recognising an adverse situation, making a conscious decision to act, accessing sources of motivation, mastering emotion and taking action. Defining and utilising courage can help people to face adversity associated with everyday life and ultimately supports self-actualisation and self-development. Recommendations from the study include teaching about courage within social work education, utilising the process model within supervision, intentionally involving older adults in emergency management planning and developing specific social work tasks in hospital settings following a disaster.
Parliament has adjourned for two weeks following the declaration of a national emergency after yesterday's devastating Canterbury earthquake. The leadership of the various parties took turns to acknowlege the disaster and pay tribute to it victims and heroes.
The Acheron rock avalanche is located in the Red Hill valley almost 80 km west of Christchurch and is one of 42 greywacke-derived rock avalanches identified in the central Southern Alps. It overlies the Holocene active Porters Pass Fault; a component of the Porters Pass-Amberley Fault Zone which extends from the Rakaia River to beyond the Waimakariri River. The Porters Pass Fault is a dextral strike-slip fault system viewed as a series of discontinuous fault scarps. The location of the fault trace beneath the deposit suggests it may represent a possible source of seismic shaking resulting in the formation of the Acheron rock avalanche. The rock mass composition of the rock avalanche source scar is Torlesse Supergroup greywacke consisting of massive sandstone and thinly bedded mudstone sequences dipping steeply north into the centre of the source basin. A stability analysis identified potential instability along shallow north dipping planar defects, and steep south dipping toppling failure planes. The interaction of the defects with bedding is considered to have formed conditions for potential instability most likely triggered by a seismic event. The dTositional area of the rock avalanche covers 7.2 x 105 m2 with an estimated volume of 9 x 10 m3 The mobilised rock mass volume was calculated at 7.5 x 106 m3• Run out of the debris from the top of the source scar to the distal limit reached 3500m, descending over a vertical fall of almost 700m with an estimated Fahrboschung of 0.2. The run out of the rock avalanche displayed moderate to high mobility, travelling at an estimated maximum velocity of 140-160 km/hour. The rapid emplacement of the deposit is confirmed by highly fragmented internal composition and burial of forest vegetation New radiocarbon ages from buried wood retrieved from the base of Acheron rock avalanche deposit represents an emplacement age closely post-dating (Wk 12094) 1152 ± 51 years B.P. This differs significantly from a previous radiocarbon age of (NZ547) 500 ± 69 years B.P. and modal lichenometry and weathering-rind thickness ages of approximately 460 ± 10 yrs and 490 ± 50 years B.P. The new age shows no resemblance to an earthquake event around 700- 500 years B.P. on the Porters Pass-Amberley Fault Zone. The DAN run out simulation using a friction model rheology successfully replicated the long run out and velocity of the Acheron rock avalanche using a frictron angle of 27° and high earth pressure coefficients of 5.5, 5.2, and 5.9. The elevated earth pressure coefficients represent dispersive pressures derived from dynamic fragmentation of the debris within the mobile rock avalanche, supporting the hypothesis of Davies and McSaveney (2002). The DAN model has potential applications for areas prone to large-scale instability in the elevated slopes and steep waterways of the Southern Alps. A paleoseismic investigation of a newly identified scarp of the Porters Pass Fault partially buried by the rock avalanche was conducted to identify any evidence of a coseismic relationship to the Acheron rock avalanche. This identified three-four fault traces striking at 078°, and a sag pond displaying a sequence of overbank deposits containing two buried soils representing an earthquake event horizon. A 40cm vertical offset of the ponded sediment and lower buried soil horizqn was recorded, which was dated to (Wk 13112 charcoal in palosol) 653 ± 54 years B.P. and (Wk 13034 palosol) 661 ± 34 years B.P. The evidence indicates a fault rupture occurred along the Porters Pass Fault, west of Porters Pass most likely extending to the Red Lakes terraces, post-dating 700 years B.P., resulting in 40cm of vertical displacement and an unknown component of dextral strike slip movement. This event post dates the event one (1000 ± 100 years B.P) at Porters Pass previously considered to represent the most recent rupture along the fault line. This points to a probable source for resetting of the modal weathering-rind thicknesses and lichen size populations in the Red Hill valley and possibly the Red Lakes terraces. These results suggest careful consideration must be given to the geomorphic and paleoseismic history of a specific site when applying surface dating techniques and furthermore the origin of dates used in literature and their useful range should be verified. An event at 700-500 years B.P did not trigger the Acheron rock avalanche as previously assumed supporting Howard's conclusions. The lack of similar aged rupture evidence in either of the Porters Pass and Coleridge trenches supports Howard's hypothesis of segmentation of the Porters Pass Fault; where rupture occurs along one fault segment but not along another. The new rock avalanche age closely post-dating 1200-1100 years B.P. resembles the poorly constrained event one rupture age of 1700-800 years B.P for the Porters Pass Fault and the tighter constrained Round Top event of 1010 ± 50 years B.P. on the Alpine Fault. Eight other rock avalanche deposits spread across the central Southern Alps also resemble the new ages however are unable to be assigned specific earthquake events due to the large associated error bars of± 270 years. This clustering of ages does represent compelling lines of evidence for large magnitude earthquake events occurring over the central Southern Alps. The presence of a rock avalanche deposit does not signify an earthquake based on the historical evidence in the Southern Alps however clustering of ages does suggest that large Mw >7 earthquakes occurred across the Southern Alps between 1200-900 years BP.
A photograph of a temporary house in Rawhiti Domain.
A photograph of a sign for Rawhiti Village Grove.
Page 1 of Section A of the Christchurch Press, published on Tuesday 26 June 2012.
Page 1 of Section A of the Christchurch Press, published on Thursday 28 June 2012.
Page 1 of Section A of the Christchurch Press, published on Saturday 15 September 2012.
Page 2 of Section C of the Christchurch Press, published on Saturday 15 September 2012.
This presentation summarizes the development of high-resolution surficial soil velocity models in the Canterbury, New Zealand basin. Shallow (<30m) shear wave velocities were primarily computed based on a combination of a large database of over 15,000 cone penetration test (CPT) logs in and around Christchurch, and a recently-developed Christchurch-specific empirical correlation between soil shear wave velocity and CPT. Large active-source testing at 22 locations and ambient-wavefield surface wave and H/V testing at over 80 locations were utilized in combination with 1700 water well logs to constrain the inter-bedded stratigraphy and velocity of Quaternary sediments up to depths of several hundred meters. Finally, seismic reflection profiles and the ambient-wavefield surface wave data provide constraint on velocities from several hundred meters to several kilometres. At all depths, the high resolution data illustrates the complexity of the soil conditions in the region, and the developed 3D models are presently being used in broadband ground motion simulations to further interpret the observed strong ground motions in the 2010-2011 Canterbury earthquake sequence.
The cartoon shows a terribly disappointed rugby fan standing in the centre of a devastated Christchurch holding up a 'RWC ticket' and bleating 'BUT...' Context - The decision that there will be no Rugby World Cup games in Christchurch because of the damage caused by the earthquakes of 4 September 2010 and 22 February 2011. Colour and black and white versions of this cartoon are available Quantity: 2 digital cartoon(s).
On the second day of teaching for 2011, the University of Canterbury (UC) faced the most significant crisis of its 138-year history. After being shaken severely by a magnitude 7.1 earthquake on 4 September 2010, UC felt it was well along the pathway to getting back to ‘normal’. That all changed at 12:51pm on 22 February 2011, when Christchurch city was hit by an even more devastating event. A magnitude 6.3 (Modified Mercalli intensity ten – MM X) earthquake, just 13km south-east of the Christchurch city centre, caused vertical peak ground accelerations amongst the highest ever recorded in an urban environment, in some places more than twice the acceleration due to gravity. The earthquake caused immediate evacuation of the UC campus and resulted in significant damage to many buildings. Thankfully there were no serious injuries or fatalities on campus, but 185 people died in the city and many more suffered serious injuries. At the time of writing, eighteen months after the first earthquake in September, Christchurch is still experiencing regular earthquakes. Seismologists warn that the region may experience heightened seismicity for a decade or more. While writing this report we have talked with many different people from across the University. People’s experiences are different and we have not managed to talk with everyone, but we hope that by drawing together many different perspectives from across the campus that this report will serve two purposes; to retain our institutional memory of what we have learnt over the past eighteen months, and also to share our learnings with other organisations in New Zealand and around the world who, we hope, will benefit from learning about our experience.
An official at the 'Otago Port Co.' stares in bewilderment at the feet of his colleague at the Lyttelton Port Company who says 'Ah, that might do it for now' as he hangs upside down by his feet from his upturned desk in the aftermath of the 4th September Canterbury earthquake. Text above reads 'News, the Lyttelton Port Co. has halted merger talks with Otago since the 'quake, saying "the landscape has changed". Refers to the news that Lyttelton Port, the South Island's biggest port, abandoned two-years of merger talks with rival Port Otago because it is preoccupied with rebuilding after the Canterbury earthquake. Quantity: 1 digital cartoon(s).
Questions to Ministers 1. Hon ANNETTE KING to the Minister for Social Development and Employment: How many working-age people are currently receiving a main benefit and how does this compare to July 2010? 2. AMY ADAMS to the Minister of Finance: What reports has he received on the cost of damage from the Canterbury earthquake? 3. Hon DAVID CUNLIFFE to the Minister of Finance: Will he agree to a full public and independent Commission of Inquiry into the collapse of South Canterbury Finance? 4. METIRIA TUREI to the Attorney-General: Does he stand by his statement that the Marine and Coastal Area (Takutai Moana) Bill "treats all New Zealanders including Māori without discrimination"? 5. Hon DARREN HUGHES to the Minister of Transport: Does he stand by his statement that "the Government is totally committed to the SuperGold Card"? 6. TIM MACINDOE to the Minister for Social Development and Employment: What is the Government doing to support the Canterbury community through the earthquake recovery? 7. Hon TREVOR MALLARD to the Minister of Education: Does she stand by all of her statements in answer to oral question No. 8 yesterday? 8. Dr PAUL HUTCHISON to the Minister of Health: What reports has he received on the Canterbury District Health Board's actions following the Canterbury earthquake? 9. Hon DAVID PARKER to the Attorney-General: Given his answer yesterday that he agreed with the Prime Minister's statement earlier this year, "in the end if we can't reach an agreement then the status quo will remain", what acknowledgement, if any, has he received from the Māori Party that the new legal framework for settling foreshore and seabed claims will be "durable"? 10. Dr JACKIE BLUE to the Minister of Transport: What updates has he received on transport in and around Canterbury following the earthquake and numerous aftershocks? 11. DARIEN FENTON to the Minister of Labour: Is she currently considering any changes to employment law that were not included in the changes announced at the National Party Conference; if so, what are they? 12. KATRINA SHANKS to the Minister of Housing: How is the Department of Building and Housing working to keep landlords and tenants informed of their rights and responsibilities following the Christchurch earthquake?