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Images, UC QuakeStudies

A residential property in Bexley with boarded up windows and an overgrown garden. Dried liquefaction silt still covers the ground. The photographer comments, "Today I took a drive around the residential area between Bexley and New Brighton. It was a stark reminder to be thankful for the situation we're in and perhaps not complain too much that our garden wall hasn't yet been rebuilt".

Images, UC QuakeStudies

A photograph of the entrance to the Crowne Plaza Hotel. The window to the left has been boarded up with plywood, and tape has been placed in front to keep the area clear. A green sticker can be seen in the window to the right, indicating that the hotel is safe to enter.

Audio, Radio New Zealand

Four years ago Christchurch City Council vowed to get tough on the owners of 30 central city buildings left derelict since the 2011 earthquake. A wander through central Christchurch shows many of the buildings, nicknamed the dirty 30, still look unchanged. There are boarded up windows, tarps covering gaping holes, and containers keeping bricks from falling on passers by. But council says progress is finally being made on most Rachel Graham has more.

Images, UC QuakeStudies

Part of Mike Hewson's installation 'Homage To Lost Spaces' in the Cramner Courts building, photographs of people riding bicycles have been inserted into a gap in the building. The photographer comments, "Cranmer Courts was very badly damaged in the quakes that unexpectedly hit Christchurch. Originally big photographs were put into the holes where the doors and windows were, but now these massive pictures have been put across the boarded up ends of the buildings to keep them alive in the minds of the people of Christchurch. The project was thought up by Mike Hewson".

Images, UC QuakeStudies

A photograph of a house at 7 Rees Street. The side of the house has been covered in plastic sheeting. Plywood has been used to board up the door. The number of the house has been spray-painted on the wall next to the door. The letterbox of the house next door also has its house number spray-painted on it.

Images, UC QuakeStudies

A photograph of an earthquake-damaged building on the corner of Tuam and Colombo Streets. The brick wall on the top storey of the building has crumbled onto the footpath below and the windows on the bottom storey have been boarded up with plywood. Workers in a cherry picker and a crane-raised platform are working on the second storey. Wire fencing surrounds the building.

Images, UC QuakeStudies

A photograph of an earthquake-damaged building on the corner of Tuam and Colombo Streets. The brick wall on the top storey of the building has crumbled onto the footpath below and the windows on the bottom storey have been boarded up with plywood. Workers in a cherry picker and a crane-raised platform are working on the second storey. Wire fencing surrounds the building.

Images, eqnz.chch.2010

The ticket office at Lancaster Park (AMI Stadium), not used since the February 2011 earthquake. Windows broken and door boarded up. We are still waiting to see what the outcome is for this stadium. Government want a new one closer to the CBD, so there is talk of this being demolished, while others want it repaired.

Images, UC QuakeStudies

A photograph of Robin Duff's house at 386 Oxford Terrace. The grass has been recently mowed but the dead grass has not been removed. One of the windows has been boarded up with plywood. A yellow sticker on the door indicates that access to the house is restricted. The photographer comments, "The lawn was mowed as part of the maintenance project on red-zoned properties".

Images, UC QuakeStudies

A photograph of the earthquake damage to The Volcano Café on London Street. The brick wall on the left side of the building has crumbled, and the bricks have spilt onto the footpath. A red sticker on the door indicates that the building is no longer safe to enter. Plywood has been used to board up the windows and wire fencing has been placed around the building as a cordon.

Images, UC QuakeStudies

A photograph of Robin Duff's house at 386 Oxford Terrace. The grass has not been mowed and one of the windows has been boarded up with plywood. A yellow sticker on the door indicates that the access to the house is restricted. There is also a sign in the window to the left, depicting a bulldozer with a line through it. The photographer comments, "Avon Loop resident Donna Allfrey made the sign for Duff".

Images, UC QuakeStudies

A photograph of Robin Duff's house at 386 Oxford Terrace. The grass has not been mowed and one of the windows has been boarded up with plywood. A yellow sticker on the door indicates that the access to the house is restricted. There is also a sign in the window to the left, depicting a bulldozer with a line through it. The photographer comments, "Avon Loop resident Donna Allfrey made the sign for Duff".

Audio, Radio New Zealand

An Auckland community board wants Parliament to amend a Treaty Settlement Bill for Ngati Whatua o Orakei, to exclude a piece of land; Maori Wardens have fronted up to a researcher looking at how the Christchurch earthquake has affected emergency workers; Taranaki Maori are being called to a Treaty Update hui this weekend - to keep abreast of tribal claims against the Crown; The winner of the Golden Shears Open Women's Title for 2012 says she's keen to keep competing for a few more years yet and hopes she can inspire more wool handlers to get to her level and to prove that it is achievable.

Audio, Radio New Zealand

The Devonport-Takapuna Local Board in Auckland wants Parliament to amend a Treaty Settlement Bill for Ngati Whatua o Orakei, to exclude what's called the Tamaki block of just over three hectares of land at Narrow Neck; Taranaki Maori are being called to a Treaty Update hui this weekend - to keep abreast of tribal claims against the Crown; Maori Wardens have fronted up to a researcher looking at how the Christchurch earthquake has affected emergency workers; The winner of the Golden Shears Open Women's Title for 2012 says she's keen to keep competiting for a few more years yet and hopes she can inspire more wool handlers to get to her level and to prove that it is achievable.

Audio, Radio New Zealand

Nine to Noon continues to look at who's in the running to head up our biggest cities after local elections in October, with a focus today on the 11 candidates vying to be mayor of Christchurch. Three-term mayor Lianne Dalziel announced last July she'd be stepping down as mayor, having overseen nearly a decade's worth of the city's rebuild following the devastating earthquakes. The two major contenders for the role are Burwood city councillor Phil Mauger and former Canterbury District Health Board chief executive David Meates. Other contenders include the city's Wizard, a coffee boss, pro-gun pastor and a candidate who's stood in every election since 1971. For more, Kathryn is joined by David Williams, the South Island correspondent for Newsroom.co.nz.

Images, UC QuakeStudies

A photograph of Robin Duff's house at 386 Oxford Terrace. The grass has been mowed, but the dead grass has not been removed. One of the windows has been boarded up with plywood. A yellow sticker on the door indicates that the access to the house is restricted. The number 386 has been spray-painted on the footpath in front of the house. The photographer comments, "The lawn was mowed as part of the maintenance project on red-zoned properties. The numbers were spray-painted in front of all the properties in the Avon Loop in order to keep track of the property number after the mailboxes were lost or removed".

Research papers, University of Canterbury Library

Interagency Emergency Response Teams (IERTs) play acrucial role in times of disasters. Therefore it is crucial to understand more thoroughly the communication roles and responsibilities of interagency team members and to examine how individual members communicate within a complex, evolving, and unstable environment. It is also important to understand how different organisational identities and their spatial geographies contribute to the interactional dynamics. Earthquakes hit the Canterbury region on September, 2010 and then on February 2011 a more devastating shallow earthquake struck resulting in severe damage to the Aged Residential Care (ARC) sector. Over 600 ARC beds were lost and 500 elderly and disabled people were displaced. Canterbury District Health Board (CDHB) set up an interagency emergency response team to address the issues of vulnerable people with significant health and disability needs who were unable to access their normal supports due to the effects of the earthquake. The purpose of this qualitative interpretive study is to focus on the case study of the response and evacuation of vulnerable people by interagencies responding to the event. Staff within these agencies were interviewed with a focus on the critical incidents that either stabilised or negatively influenced the outcome of the response. The findings included the complexity of navigating multiple agencies communication channels; understanding the different hierarchies and communication methods within each agency; data communication challenges when infrastructures were severely damaged; the importance of having the right skills, personal attributes and understanding of the organisations in the response; and the significance of having a liaison in situ representing and communicating through to agencies geographically dispersed from Canterbury. It is hoped that this research will assist in determining a future framework for interagency communication best practice and policy.

Audio, Radio New Zealand

There have been dramatic scenes at the America's cup in Bermuda with Team New Zealand capsizing at the start of its second race of the day against the Bristish team Ben Ainslie Racing. Our America's Cup correspondent Todd Niall was at the Team New Zealand base. Transport Minister Simon Bridges has been caught trying to block an Official Information request for details about a proposed new 50 million dollar Auckland railway line. Kiwirail argued it was legally required to release the information, but the idea of releasing that information was making Mr Bridges 'extremely uncomfortable.' A man believed to be an Algerian student has attacked a police officer with a hammer outside Notre-Dame Cathedral in Paris. Our correspondent Peter Allen says there is still a heavy police presence. The Labour Party says the government is short changing the health sector to the tune of $2.3 billion. The party's leader Andrew Little says funding hasn't kept up with the growing population and changing demographic. The United States secretary of state Rex Tillerson used a fleeting visit to Wellington yesterday to emphasise the importance of the Asia Pacific region and denying the US is stepping back from involvement here. Foreign affairs minister Gerry Brownlee says the US pulling out of the TPP doesn't prove anything. The immediate aftermath of the devastating 2011 Christchurch earthquake and its ongoing impact on residents' mental health is being described as a recovery of two halves. The latest wellbeing survey from the Canterbury District Health Board shows that one in five people, predominantly those living in the eastern suburbs, say they experience stress most or all of the time. Nicky Wagner, the Minister supporting Greater Christchurch Regeneration, says the city has a good quality of life when compared to the rest of the country, despite a new survey showing one in five people say they experience stress most or all of the time. Ms Wagner, says 82 per cent have a good or very good quality of life in Christchurch, which compares with 81 percent nationwide. She says the east side of the city is very low lying and suffered the most damage and work is still being down in that area.

Audio, Radio New Zealand

TRACEY MARTIN to the Minister responsible for Novopay: Does he stand by his statement of 11 February 2014, "education payroll is the most complex in New Zealand and more work remains to be done to simplify the business processes to ensure it runs as smoothly as possible each year"? Hon DAVID CUNLIFFE to the Prime Minister: Does he stand by his statement that "the true builders of that future are the millions of New Zealanders working in the homes, the businesses, the industries of our country"? MAGGIE BARRY to the Minister of Finance: What progress is the Government making with its share offer programme, which is freeing up money for reinvestment in new public assets without having to increase Government debt? ANDREW LITTLE to the Attorney-General: Will he release all correspondence between the Christchurch Crown Solicitor or any other solicitor acting for the Ministry of Business, Innovation and Employment, and counsel for Peter Whittall on the decision not to proceed with the prosecution of Mr Whittall under the Health and Safety in Employment Act 1992 relating to conditions at the Pike River Mine that lead to the deaths of 29 miners; if not, why not? KEVIN HAGUE to the Minister of Health: When were Ministry of Health officials first informed that the dispute between the Southern District Health Board and South Link Health involved allegations of the misuse of public funding, and when were they first informed that this alleged misuse was suspected to involve elements that could be fraud? Dr CAM CALDER to the Minister for Tertiary Education, Skills and Employment: What announcements has the Government made on the Tertiary Education Strategy for New Zealand? Hon RUTH DYSON to the Minister responsible for the Earthquake Commission: Does he stand by his statement made yesterday in the House with regard to Canterbury Labour Members of Parliament that they "have made no more than five requests for assistance through the Earthquake Commission"; if not, when will he be correcting his statement and apologising? MARK MITCHELL to the Minister for Communications and Information Technology: How is the Government's Information and Communication Technology programme improving New Zealanders' access to improved technology and better connectivity? GRANT ROBERTSON to the Minister of Justice: On what date did she receive an invitation to visit the Shanghai office of Oravida Ltd during her Ministerial visit to China in October 2013, and what actions did she take to ensure this visit met her obligations under the Cabinet Manual? CATHERINE DELAHUNTY to the Associate Minister of Education: Did the communities in Christchurch, Auckland and Queenstown, where four schools are to be built using a public-private partnership (PPP) model, ask the Government for private sector management of their school buildings? PAUL FOSTER-BELL to the Minister of Health: What investment is the Government making in improving nutrition and exercise for pre-schoolers? JOANNE HAYES to the Minister of Corrections: What steps has the Government taken to improve access to alcohol and drug treatment for prisoners?

Research papers, University of Canterbury Library

Background: We are in a period of history where natural disasters are increasing in both frequency and severity. They are having widespread impacts on communities, especially on vulnerable communities, those most affected who have the least ability to prepare or respond to a disaster. The ability to assemble and effectively manage Interagency Emergency Response Teams (IERTs) is critical to navigating the complexity and chaos found immediately following disasters. These teams play a crucial role in the multi-sectoral, multi-agency, multi-disciplinary, and inter-organisational response and are vital to ensuring the safety and well-being of vulnerable populations such as the young, aged, and socially and medically disadvantaged in disasters. Communication is key to the smooth operation of these teams. Most studies of the communication in IERTs during a disaster have been focussed at a macro-level of examining larger scale patterns and trends within organisations. Rarely found are micro-level analyses of interpersonal communication at the critical interfaces between collaborating agencies. This study set out to understand the experiences of those working at the interagency interfaces in an IERT set up by the Canterbury District Health Board to respond to the needs of the vulnerable people in the aftermath of the destructive earthquakes that hit Canterbury, New Zealand, in 2010-11. The aim of the study was to gain insights about the complexities of interpersonal communication (micro-level) involved in interagency response coordination and to generate an improved understanding into what stabilises the interagency communication interfaces between those agencies responding to a major disaster. Methods: A qualitative case study research design was employed to investigate how interagency communication interfaces were stabilised at the micro-level (“the case”) in the aftermath of the destructive earthquakes that hit Canterbury in 2010-11 (“the context”). Participant recruitment was undertaken by mapping which agencies were involved within the IERT and approaching representatives from each of these agencies. Data was collected via individual interviews using a semi-structured interview guide and was based on the “Critical Incident Technique”. Subsequently, data was transcribed verbatim and subjected to inductive analysis. This was underpinned theoretically by Weick’s “Interpretive Approach” and supported by Nvivo qualitative data analysis software. Results: 19 participants were interviewed in this study. Out of the inductive analysis emerged two primary themes, each with several sub-factors. The first major theme was destabilising/disruptive factors of interagency communication with five sub-factors, a) conflicting role mandates, b) rigid command structures, c) disruption of established communication structures, d) lack of shared language and understanding, and e) situational awareness disruption. The second major theme stabilising/steadying factors in interagency communication had four sub-factors, a) the establishment of the IERT, b) emergent novel communication strategies, c) establishment of a liaison role and d) pre-existing networks and relationships. Finally, there was a third sub-level identified during inductive analysis, where sub-factors from both primary themes were noted to be uniquely interconnected by emergent “consequences” arising out of the disaster context. Finally, findings were synthesised into a conceptual “Model of Interagency Communication at the Micro-level” based on this case study of the Canterbury earthquake disaster response. Discussion: The three key dimensions of The People, The Connections and The Improvisations served as a framework for the discussion of what stabilises interagency communication interfaces in a major disaster. The People were key to stabilising the interagency interfaces through functioning as a flexible conduit, guiding and navigating communication at the interagency interfaces and improving situational awareness. The Connections provided the collective competence, shared decision-making and prior established relationships that stabilised the micro-level communication at interagency interfaces. And finally, The Improvisations i.e., novel ideas and inventiveness that emerge out of rapidly changing post-disaster environments, also contributed to stabilisation of micro-level communication flows across interagency interfaces in the disaster response. “Command and control” hierarchical structures do provide clear processes and structures for teams working in disasters to follow. However, improvisations and novel solutions are also needed and often emerge from first responders (who are best placed to assess the evolving needs in a disaster where there is a high degree of uncertainty). Conclusion: This study highlights the value of incorporating an interface perspective into any study that seeks to understand the processes of IERTs during disaster responses. It also strengthens the requirement for disaster management frameworks to formally plan for and to allow for the adaptive responsiveness of local teams on the ground, and legitimise and recognise the improvisations of those in the role of emergent boundary spanners in a disaster response. This needs to be in addition to existing formal disaster response mechanisms. This study provides a new conceptual model that can be used to guide future case studies exploring stability at the interfaces of other IERTs and highlights the centrality of communication in the experiences of members of teams in the aftermath of a disaster. Utilising these new perspectives on stabilising communication at the interagency interfaces in disaster responses will have practical implications in the future to better serve the needs of vulnerable people who are at greatest risk of adverse outcomes in a disaster.