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Videos, UC QuakeStudies

A video of a presentation by Hugh Cowan, General Manager of Reinsurance, Research and Education at EQC, during a panel at the 2016 Seismics in the City Conference. The panel has three themes:A City on the Move: Collaboration and Regeneration: "'Christchurch is now moving rapidly from the recovery phase into a regeneration stage with Central and Local Government working with the wider community, including the business community to ensure we get optimal outcomes for greater Christchurch' (CECC)."Looking Back: Remembering and Learning: "What are the milestones? What are the millstones? What have we learnt? What have we applied?"Looking Forward: Visioning and Building: "What do we aspire to? What are the roadblocks? What is the way forward?"

Audio, Radio New Zealand

An insurance expert says a Supreme Court decision yesterday could open lawyers up to legal action from anybody who has bought a home in Christchurch since the 2010 and 2011 earthquakes. The court's decision makes it clear that insurers cannot be held liable for meeting the full replacement cost of a quake damaged home by the subsequent purchaser of that house.

Research papers, University of Canterbury Library

This study analyses the success and limitations of the recovery process following the 2010–11 earthquake sequence in Christchurch, New Zealand. Data were obtained from in-depth interviews with 32 relocated households in Christchurch, and from a review of recovery policies implemented by the government. A top-down approach to disaster recovery was evident, with the creation of multiple government agencies and processes that made grassroots input into decision-making difficult. Although insurance proceeds enabled the repair and rebuilding of many dwellings, the complexity and adversarial nature of the claim procedures also impaired recovery. Householders’ perceptions of recovery reflected key aspects of their post-earthquake experiences (e.g. the housing offer they received, and the negotiations involved), and the outcomes of their relocation (including the value of the new home, their subjective well-being, and lifestyle after relocation). Protracted insurance negotiations, unfair offers and hardships in post-earthquake life were major challenges to recovery. Less-thanfavourable recovery experiences also transformed patterns of trust in local communities, as relocated householders came to doubt both the government and private insurance companies’ ability to successfully manage a disaster. At the same time, many relocated households expressed trust in their neighbours and communities. This study illuminates how government policies influence disaster recovery while also suggesting a need to reconsider centralised, top-down approaches to managing recovery.

Images, Alexander Turnbull Library

A container labelled 'Chch East residents'has landed on the far side of the planet Mars. Others have landed or are descending. People in space suits exit the containers. One of them shakes hands with a green Martian commenting to him that the ground there is solid, it has nice views and the locals are a lot less alien than the insurance agents back home. Context: refers to NASA's exploration of the surface of Mars by the Curiosity rover. The rover landed on Mars in September 2012 and the ongoing problems of earthquake survivors in Christchurch's eastern suburbs. Quantity: 1 digital cartoon(s).

Images, Alexander Turnbull Library

A man representing 'EQC' (Earthquake Commission) talks to a couple outside their collapsed house. He says 'Unfortunately, this is a NORTH Canterbury collapse - so you'll only get your first $100,000 back.' Context: This refers both to the collapse of the South Canterbury Finance Company and to the problems that people are having with insurance companies in North Canterbury after the first Christchurch earthquake on September 4th 2010. Quantity: 1 digital cartoon(s).

Audio, Radio New Zealand

As the government eyes an EQC overhaul, Christchurch earthquake insurance specialist Dean Lester wants to see action, not hear more empty words. This after a report yesterday found EQC staff had no confidence in their own data, and the organisation needed to drastically improve its treatment of claimants. The minister in charge of the Earthquake Commission is calling for immediate changes to the organisation.

Audio, Radio New Zealand

A protest is underway outside insurance company Vero's Christchurch's office, with building owners dismayed to be still fighting for earthquake repairs 10 years on.  The protest was organised by the owners of an 11 unit apartment block in New Brighton, who says Vero is purposefully delaying progress to wear them down.  RNZ's reporter Rachel Graham is at the protest and spoke to Meriana Johnsen   

Audio, Radio New Zealand

British researchers have found smokers are twice as likely to succeed in quitting if they receive supportive text messages, the head of the Christchurch Earthquake Rebuilding Agency (CERA) Roger Sutton says there will be no quick end in sight for the ongoing insurance problems in Canterbury and the government's hoping a new deal with Bollywood film-makers could bring millions of dollars into New Zealand.

Audio, Radio New Zealand

It's almost eight years to the day since the first Christchurch earthquake, and as anyone who lives in Christchurch knows, some insurance claims are still in dispute. Dodgy repairs are still being discovered and previously undiscovered damage is being found. Earthquake Commission minister Megan Woods says as problems emerge, people can come back and ask for re-repairs or have their home looked at. But just how much money is in the National Disaster Fund?

Images, Alexander Turnbull Library

Shows a man exhausted after a weekend of watching the All Blacks playing Ireland on TV. His wife understands the frustration of Christchurch residents waiting too long for repairs to properties. Context: Refers to frustrating delays in getting earthquake-related repairs done in Christchurch, this in large part due to slowness of insurance claims and permissions. Quantity: 1 digital cartoon(s).

Videos, UC QuakeStudies

A video of a presentation by Hugh Cowan, General Manager of Reinsurance, Research and Education at EQC, at the 2016 Seismics in the City Conference. The presentation is titled, "Working Together Strengthens Understanding".The abstract for the presentation reads, "Hear how EQC led a collaborative research project in Canterbury that involved diverse stakeholders from government, council officials and insurers to homeowners, and why collaboration means that Canterbury's geotechnical data is now helping to inform research locally, nationally and around the world."

Audio, Radio New Zealand

Gerry Brownlee is the Canterbury Earthquake Recovery Minister. Hugo Kristinsson is a South Brighton resident who stood for mayor last year on the issue of flood risk and land damage. David Stringer is the spokesperson for the community lobby group Insurance Watch - which has been seeking answers from the council since 2011 about the flood risk to the city. Nine to Noon speaks with all three about the recent flooding in Christchurch.

Research papers, University of Canterbury Library

The Canterbury earthquakes of 2010 and 2011 have shone the spotlight on a number of tax issues. These issues, and in particular lessons learned from them, will be relevant for revenue authorities, policymakers and taxpayers alike in the broader context of natural disasters. Issues considered by this paper include the tax treatment of insurance monies. For example, building owners will receive pay-outs for destroyed assets and buildings which have been depreciated. Where the insurance payment is more than the adjusted tax value, there will be a taxable "gain on sale" (or depreciation recovery income). If the building owner uses those insurance proceeds to purchase a replacement asset, legislative amendments specifically enacted following the earthquakes provide that rollover relief of the depreciation recovery income is available. The tax treatment of expenditure to seismically strengthen a building is another significant issue faced by building owners. Case law has determined that this expenditure will usually be capital expenditure. In the past such costs could be capitalised to the building and depreciated accordingly. However, since the 2011-2012 income year owners have been prohibited from claiming depreciation on buildings and therefore currently no deduction is available for such strengthening expenditure (whether immediate or deferred). This has significant potential implications for landlords throughout New Zealand facing significant seismic retrofit costs. Incentives, or some form of financial support, whether delivered through the tax system or some other mechanism may be required. International Financial Reporting Standards (IFRS) require insurance proceeds, including reimbursement for expenditure of a capital nature, be reported as income while expenditure itself is not recorded as a current period expense. This has the effect of overstating current income and creating a larger variation between reported income for accounting and taxation purposes. Businesses have obligations to maintain certain business records for tax purposes. Reconstructing records destroyed by a natural disaster depends on how the information was originally stored. The earthquakes have demonstrated the benefits of ‘off-site’ (outside Canterbury) storage, in particular electronic storage. This paper considers these issues and the Inland Revenue Department (Inland Revenue) Standard Practice Statement which deals with inter alia retention of business records in electronic format and offshore record storage. Employer provided accommodation is treated as income to the benefitting employee. A recent amendment to the Income Tax Act 2007 retrospectively provides that certain employer provided accommodation is exempt from tax. The time aspect of these rules is extended where the employee is involved in the Canterbury rebuild and comes from outside the region.

Images, Alexander Turnbull Library

The New Zealand public contemplate a dead drought stricken landscape. As well as lack of water, there is a lack of moderate pay scales for CEOs, satisfaction with EQC, quality TV, generous insurance companies, brilliant Solid Energy management, the integrity of John Banks (and by implication that of other MPs), quality education ministers, worthwhile overseas trips by the Prime Minister, 'clever' NZ First MPs and a boost for the West Coast among others. Considered from a Canterbury perspective, the drought of early 2013 becomes a symbol for many of the recent political and social ailments afflicting the land. Quantity: 1 digital cartoon(s).

Audio, Radio New Zealand

Highlights from Radio New Zealand National's programmes for the week ending Friday 7 December. This week ...... not everyone was keen on The Hobbit world premiere party, measuring and assessing innovation, expecting excellence of all students in education no matter what race they are, a world wide gathering of "Dobson's" tour ancestral South Island locations, The Christchurch Fiasco - what is going on with insurance companies post earthquakes, getting touchy feely with art and reggae star Jimmy Cliff on his spiritual life and learnings

Audio, Radio New Zealand

The EQC Minister says she is concerned a threatening letter sent to the Earthquake Commission may have been sent by the same person who sent staff a bullet in the post two years ago. Police are investigating an anonymous threat in a letter sent to EQC staff on the 1st of May. The threat made reference to the Christchurch mosque attacks and has forced EQC to increase security at all its offices. Indira spoke with insurance advocate of 26 years, Dean Lester.

Videos, UC QuakeStudies

A video of an interview with Tom Thomson, Managing Director of Elastomer Products, about the experiences of businesses in the aftermath of the 2010 and 2011 Canterbury earthquakes. Thomson talks about the importance of focussing on people, diversifying infrastructure, and informing customers after the earthquakes. He also talks about the need for businesses to understand their insurance policies and to have building and service fall-back plans. This video is part of a series about businesses in Christchurch after the earthquakes.

Audio, Radio New Zealand

Topics - Would you like a pay rise of $10,000 a year? That's what the lowest paid Auckland Council staff will get if a plan to implement a minimum wage of $18.40 an hour goes through. The Insurance Council has received a briefing today after a report revealed hundreds of properties on Christchurch's Port Hills are on unsafe land. The GNS Science report released yesterday shows a major rain or snow storm could cause land already loosened by the earthquakes to move.

Images, UC QuakeStudies

A photograph of graffiti on one of the walls of the kitchen in Donna Allfrey's house at 406 Oxford Terrace. Parts of the graffiti read, "Quakes, a national disaster", "Recovery, a national disgrace", "Ring fn EQC, ring fn insurance", "Useless fn council", "Don't let the bastards get you down", "Avon Loop - park or developers fodder?", and "Never trust a Carter". There are also shopping and to-do lists scrawled amongst these messages.

Images, Alexander Turnbull Library

A man sits in an armchair in the ruins of his house with his wife beside him. A man carrying a briefcase marked 'EQC' has come to make an insurance assessment and says 'Unfortunately, this is a North Canterbury collapse - so you'll only get your first $100,000 back'. Context; the Christchurch earthquake of 4th September and the collapse of the South Canterbury Finance Company. Quantity: 1 digital cartoon(s).

Images, Alexander Turnbull Library

Shows an egg that represents '2012' with a chick beginning to peck its way out. In the background storms rage. Someone hopes that it will 'be softer and fuzzier than the last one!' Context: Refers to the difficulties and disasters of 2011 in New Zealand. Christchurch earthquakes and aftershocks continue with complicating rebuilding and insurance issues, the wreck of the Rena, and various weather events and political issues. Quantity: 1 digital cartoon(s).

Audio, Radio New Zealand

A Christchurch man with terminal cancer is using his final days to battle his insurance company, a decade on from the deadly earthquakes. Brian Shaw owns an apartment that's in a block of 11. They were all damaged in 2011. Shaw is a building consent officer. He says getting technical reports and chasing a settlement with insurer Vero has already cost the unit owners about $400,000, and they still have not even made it to court. On Friday morning he will be protesting outside Vero's Christchurch office, along with other unhappy customers.

Audio, Radio New Zealand

A scathing inquiry into the Earthquake Commission's handling of the 2010 and 2011 Canterbury earthquakes could mean huge change for how it handles claims. The Government says it's committed to implementing all of the recommendations from the inquiry, including improving its communication, planning and preparedness and dispute resolution. John Goddard, an insurance and employment law barrister who dealt with more than 4000 claims at the time, says repairs were handled poorly and the new recommendations won't cover all the bases. John Goddard and Melanie Bourke of EQC Fix speak to Corin Dann.

Videos, UC QuakeStudies

A video of an interview with Peter Townsend, Chief Executive of Canterbury Employers' Chamber of Commerce about the experiences of businesses in the aftermath of the 2010 and 2011 Canterbury earthquakes. Townsend talks about business collaboration in Christchurch, the need for businesses to have a back-up plans, the increase in people working from home, and the importance of businesses understanding their insurance. This video is part of a series about businesses in Christchurch after the earthquakes.

Audio, Radio New Zealand

Topics - it's been described as the 'Downton Effect' - a revival of more formal dinner parties as the British try to bring back fine dining. Today we learned that insurance companies have completed just 15 per cent of rebuilds and 10 per cent of over-cap repairs more than three years after the Canterbury earthquakes. A series of rallies are being held in five Australian cities today by New Zealanders protesting against legislation which denies them rights to welfare. Commuters are cautiously optimistic about a radical revamp proposed for Wellington's rush-hour rail service.

Images, Alexander Turnbull Library

The cartoon shows a desperate man representing 'Christchurch' who is clutching the end of a broken plank that protrudes from a crumbling cliff-face. He says 'Who said we're living ON the edge?!' Context - the man is suggesting that they are not On the edge but OVER it. Refers to the continuing hardships facing many Christchurch residents as earthquakes and aftershocks continue and many face large financial losses because of insurance problems. Quantity: 1 digital cartoon(s).

Research papers, University of Canterbury Library

The Canterbury Earthquake Sequence (CES), induced extensive damage in residential buildings and led to over NZ$40 billion in total economic losses. Due to the unique insurance setting in New Zealand, up to 80% of the financial losses were insured. Over the CES, the Earthquake Commission (EQC) received more than 412,000 insurance claims for residential buildings. The 4 September 2010 earthquake is the event for which most of the claims have been lodged with more than 138,000 residential claims for this event only. This research project uses EQC claim database to develop a seismic loss prediction model for residential buildings in Christchurch. It uses machine learning to create a procedure capable of highlighting critical features that affected the most buildings loss. A future study of those features enables the generation of insights that can be used by various stakeholders, for example, to better understand the influence of a structural system on the building loss or to select appropriate risk mitigation measures. Previous to the training of the machine learning model, the claim dataset was supplemented with additional data sourced from private and open access databases giving complementary information related to the building characteristics, seismic demand, liquefaction occurrence and soil conditions. This poster presents results of a machine learning model trained on a merged dataset using residential claims from the 4 September 2010.