Three years on from the February 22nd Christchurch earthquake hundreds of businesses are still waiting for their insurance claims to be settled.
Insurance company, Tower, says it's started the year on a positive note despite bad weather and lingering complex claims from the Christchurch earthquakes.
A letter written by Roz Johnson to family members overseas.
Blog of Action for Christchurch East, a group campaigning for the rights of residents in the Eastern suburbs of Christchurch. Includes discussion of political and social issues, delays to insurance payments and repairs, and protest actions in response.
A couple in a red-zoned dog kennel, completing the dwelling census. Their accommodation has one room;, their only heating is by body heat and burning furniture; their rent is $1000 per week. Two years after the earthquakes, the living conditions of many in the 'red zones' of Christchurch was poor, owing to local body, government and insurance companies' tardiness. Quantity: 1 digital cartoon(s).
In September 2010 and February 2011, the Canterbury region experienced devastating earthquakes with an estimated economic cost of over NZ$40 billion (Parker and Steenkamp, 2012; Timar et al., 2014; Potter et al., 2015). The insurance market played an important role in rebuilding the Canterbury region after the earthquakes. Homeowners, insurance and reinsurance markets and New Zealand government agencies faced a difficult task to manage the rebuild process. From an empirical and theoretic research viewpoint, the Christchurch disaster calls for an assessment of how the insurance market deals with such disasters in the future. Previous studies have investigated market responses to losses in global catastrophes by focusing on the insurance supply-side. This study investigates both demand-side and supply-side insurance market responses to the Christchurch earthquakes. Despite the fact that New Zealand is prone to seismic activities, there are scant previous studies in the area of earthquake insurance. This study does offer a unique opportunity to examine and document the New Zealand insurance market response to catastrophe risk, providing results critical for understanding market responses after major loss events in general. A review of previous studies shows higher premiums suppress demand, but how higher premiums and a higher probability of risk affect demand is still largely unknown. According to previous studies, the supply of disaster coverage is curtailed unless the market is subsidised, however, there is still unsettled discussion on why demand decreases with time from the previous disaster even when the supply of coverage is subsidised by the government. Natural disaster risks pose a set of challenges for insurance market players because of substantial ambiguity associated with the probability of such events occurring and high spatial correlation of catastrophe losses. Private insurance market inefficiencies due to high premiums and spatially concentrated risks calls for government intervention in the provision of natural disaster insurance to avert situations of noninsurance and underinsurance. Political economy considerations make it more likely for government support to be called for if many people are uninsured than if few people are uninsured. However, emergency assistance for property owners after catastrophe events can encourage most property owners to not buy insurance against natural disaster and develop adverse selection behaviour, generating larger future risks for homeowners and governments. On the demand-side, this study has developed an intertemporal model to examine how demand for insurance changes post-catastrophe, and how to model it theoretically. In this intertemporal model, insurance can be sought in two sequential periods of time, and at the second period, it is known whether or not a loss event happened in period one. The results show that period one demand for insurance increases relative to the standard single period model when the second period is taken into consideration, period two insurance demand is higher post-loss, higher than both the period one demand and the period two demand without a period one loss. To investigate policyholders experience from the demand-side perspective, a total of 1600 survey questionnaires were administered, and responses from 254 participants received representing a 16 percent response rate. Survey data was gathered from four institutions in Canterbury and is probably not representative of the entire population. The results of the survey show that the change from full replacement value policy to nominated replacement value policy is a key determinant of the direction of change in the level of insurance coverage after the earthquakes. The earthquakes also highlighted the plight of those who were underinsured, prompting policyholders to update their insurance coverage to reflect the estimated cost of re-building their property. The survey has added further evidence to the existing literature, such as those who have had a recent experience with disaster loss report increased risk perception if a similar event happens in future with females reporting a higher risk perception than males. Of the demographic variables, only gender has a relationship with changes in household cover. On the supply-side, this study has built a risk-based pricing model suitable to generate a competitive premium rate for natural disaster insurance cover. Using illustrative data from the Christchurch Red-zone suburbs, the model generates competitive premium rates for catastrophe risk. When the proposed model incorporates the new RMS high-definition New Zealand Earthquake Model, for example, insurers can find the model useful to identify losses at a granular level so as to calculate the competitive premium. This study observes that the key to the success of the New Zealand dual insurance system despite the high prevalence of catastrophe losses are; firstly the EQC’s flat-rate pricing structure keeps private insurance premiums affordable and very high nationwide homeowner take-up rates of natural disaster insurance. Secondly, private insurers and the EQC have an elaborate reinsurance arrangement in place. By efficiently transferring risk to the reinsurer, the cost of writing primary insurance is considerably reduced ultimately expanding primary insurance capacity and supply of insurance coverage.
The Insurance Council says it can give Cantabrians a guarantee that insurers will go as fast as they can to settle earthquake-related claims.
Photograph captioned by Fairfax, "Meeting for earthquake affected residents at Burwood Primary to get EQC and insurance information. John Jennings demanding a few answers".
A Christchurch man has begun a hunger strike over an earthquake insurance claim. Fonterra changes its policy and promises to pay bills more promptly.
A story submitted by Rose to the QuakeStories website.
Summary of oral history interview with Gillian Laing about her experiences of the Canterbury earthquakes.
Summary of oral history interview with Zara about her experiences of the Canterbury earthquakes.
Summary of oral history interview with Guinevere Eves-Newport about her experiences of the Canterbury earthquakes.
Summary of oral history interview with Raewyn Crowther about her experiences of the Canterbury earthquakes.
A copy of the CanCERN online newsletter published on 16 August 2013
A copy of the CanCERN online newsletter published on 8 February 2013
The "Lyttelton Review" newsletter for 30 July 2012, produced by the Lyttelton Harbour Information Centre.
A copy of the CanCERN online newsletter published on 15 July 2011
A copy of the CanCERN online newsletter published on 4 May 2012
A copy of the CanCERN online newsletter published on 2 November 2012
A pdf transcript of John's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Natalie Looyer.
A pdf transcript of Julie's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Rosemary Du Plessis. Transcriber: Natalie Looyer.
A pdf transcript of Max Lucas's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Laura Moir. Transcriber: Sarah Woodfield.
A pdf transcript of Betty and Michael's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Sarah Woodfield.
A pdf transcript of {participant name/ID}'s second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Joshua Black. Transcriber: Josie Hepburn.
A pdf transcript of Tere Lowe's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Lucy Denham.
A pdf transcript of Diane Hyde's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Paul Millar. Transcriber: Natalie Looyer.
A pdf transcript of Andrea's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Josie Hepburn.
A pdf transcript of Bev McCashin's second earthquake story, captured by the UC QuakeBox Take 2 project. The interview was conducted via Zoom. Interviewer: Laura Moir. Transcriber: Lauren Millar.
The Earthquake Commission says it's likely homes in the Christchurch suburb of Bexley, which sank and cracked in Saturday's quake, will be rebuilt. People in the hardest hit areas of Canterbury have been learning more about their insurance entitlements, as the commission's assessors arrive in Kaiapoi and Bexley to begin evaluating the damage.