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Images, UC QuakeStudies

The Cranmer Court building, on the corner of Kilmore and Montreal Streets, after the 22 February 2011 earthquake. Large pieces of the building have collapsed, including the octagonal corner section that housed Plato Creative from March 2008 to November 2009. Masonry has fallen onto the footpath and road, and the site has been enclosed in a safety fence to keep people away. The whitewashed interior walls of one of the apartments can be seen.

Images, UC QuakeStudies

The interior of the octagonal corner section of the Cranmer Court building, which housed Plato Creative from March 2008 to November 2009. The photograph showcases the building's intricate wooden ceiling and high windows. A stained glass crest is visible at the bottom of one of the windows reading, "Est. 1874. The spirit of this building lives on". Although designed to house a book depot, this section was used as the principal's office while Christchurch Normal School was operating from the building.

Images, UC QuakeStudies

The interior of the octagonal corner section of the Cranmer Court building, which housed Plato Creative from March 2008 to November 2009. The photograph showcases the building's intricate wooden ceiling and high windows. A stained glass design is visible at the center of the windows with a motto underneath reading, "The spirit of this building lives on". Although designed to house a book depot, this section was used as the principal's office while Christchurch Normal School was operating from the building.

Images, UC QuakeStudies

An interior view of the Cranmer Court building's octagonal corner section, which housed Plato Creative from March 2008 to November 2009. Although designed to house a book depot, the room was used as the principal's office while Christchurch Normal School was operating from the building. The photograph showcases its high windows and intricate wooden ceiling.

Images, UC QuakeStudies

A night-time photograph of the Cranmer Court building on the corner of Kilmore and Montreal Streets. The building has been lit up from below. The octagonal section on the corner of the building was the part occupied by Plato Creative from March 2008 to November 2009. Although designed to house a book depot, this section was used as the principal's office while Christchurch Normal School was operating from the building.

Images, UC QuakeStudies

A black and white, night-time photograph of the Cranmer Court building on the corner of Kilmore and Montreal Streets. The building has been lit up from below. The octagonal section on the corner of the building was the part occupied by Plato Creative from March 2008 to November 2009. Although designed to house a book depot, this section was used as the principal's office while Christchurch Normal School was operating from the building.

Images, UC QuakeStudies

A view of the Cranmer Court building on the corner of Kilmore and Montreal Streets, showing damage from the 4 September 2010 earthquake. Masonry has fallen away from the apexes of several of the building's gables, which have been reinforced with timber bracing. A green cord has been used to tie bracing to the octagonal section on the corner of the building. This corner section is the part that housed Plato Creative from March 2008 to November 2009.

Images, UC QuakeStudies

A photograph showcasing the intricate wooden ceiling of the Cranmer Court building's octagonal corner section. Although designed to house a book depot, the room was used as the principal's office while Christchurch Normal School was operating from the building. This part of the building housed Plato Creative from March 2008 to November 2009.

Images, UC QuakeStudies

A photograph showcasing the intricate wooden ceiling of the Cranmer Court building's octagonal corner section. Although designed to house a book depot, the room was used as the principal's office while Christchurch Normal School was operating from the building. This part of the building housed Plato Creative from March 2008 to November 2009.

Images, UC QuakeStudies

An interior view of the Cranmer Court building's octagonal corner section, which housed Plato Creative from March 2008 to November 2009. The photograph showcases the building's high windows and intricate wooden ceiling. Although designed as a book depot, this room was used as the principal's office while Christchurch Normal School was operating from the building. A table with chairs set around it can be seen in the lower part of the photograph.

Images, UC QuakeStudies

The interior of the octagonal corner section of the Cranmer Court building, which housed Plato Creative from March 2008 to November 2009. The photograph showcases the building's intricate wooden ceiling and high windows. A stained glass design is visible at the center of the window with a motto underneath reading, "The spirit of this building lives on". Although designed to house a book depot, this room was used as the principal's office while Christchurch Normal School was operating from the building.

Videos, UC QuakeStudies

A video of an interview with Tom Thomson, Managing Director of Elastomer Products, about the experiences of businesses in the aftermath of the 2010 and 2011 Canterbury earthquakes. Thomson talks about the importance of focussing on people, diversifying infrastructure, and informing customers after the earthquakes. He also talks about the need for businesses to understand their insurance policies and to have building and service fall-back plans. This video is part of a series about businesses in Christchurch after the earthquakes.

Research papers, University of Canterbury Library

The earthquake sequence has resulted in significant physical and reputational damage to the Canterbury tourism industry. Eighteen months after the earthquakes inbound tourism data is still below pre-earthquake levels, with Canterbury operators reporting that the industry has not bounced back to where it was before September 2010. Outcomes of the earthquakes on business performance highlight there were winners and losers in the aftermath. Recovery of inbound tourism markets is closely tied to the timeframe to rebuild the CBD of Christchurch. Reinstating critical tourism infrastructure will drive future tourism investment, and allow tourism businesses to regenerate and thrive into the future. A blueprint for rebuilding the CBD of Christchurch was released by the Christchurch City Council in July 2012, and has been well received by tourism stakeholders in the region. The challenge now is for city officials to fund the development projects outlined in the blueprint, and to rebuild the CBD as quickly as possible in order to help regenerate the tourism industry in Christchurch, Canterbury and the rest of the South Island

Research papers, University of Canterbury Library

There has been little discussion of what archival accounting evidence can contribute to an understanding of a society’s response to a natural disaster. This article focuses on two severe earthquakes which struck New Zealand in 1929 and 1931 and makes two main contributions to accounting history. First, by discussing evidence from archival sources, it contributes to the literature on accounting in a disaster. This provides a basis for future theory building and for future comparative research related to the response to more recent natural disasters such as the 2010–11 Canterbury earthquakes. Secondly, it questions the conclusions of recently published research concerning the role of central and local government in this and recent earthquakes.

Images, UC QuakeStudies

A photograph from the All Right? Start With a Smile campaign. Start With A Smile was led by Canterbury Employers' Chamber of Commerce and supported by All Right?. The project encouraged Cantabrians to engage with the thousands of migrants who have moved to Canterbury since the earthquakes.

Images, UC QuakeStudies

A photograph from the All Right? Start with A Smile campaign. Start with A Smile was led by Canterbury Employers' Chamber of Commerce and supported by All Right?. The project encouraged Cantabrians to engage with the thousands of migrants who have moved to Canterbury since the earthquakes.

Images, UC QuakeStudies

A photograph from the All Right? Start with A Smile campaign. Start with A Smile was led by Canterbury Employers' Chamber of Commerce and supported by All Right?. The project encouraged Cantabrians to engage with the thousands of migrants who have moved to Canterbury since the earthquakes.

Images, UC QuakeStudies

A photograph from the All Right? Start with A Smile campaign. Start with A Smile was led by Canterbury Employers' Chamber of Commerce and supported by All Right?. The project encouraged Cantabrians to engage with the thousands of migrants who have moved to Canterbury since the earthquakes.

Research papers, University of Canterbury Library

The Christchurch earthquake sequence has been on-going since September 4th 2010. The largest two earthquakes, magnitude (M) 7.1 on September 4th and the M 6.3 on February 22nd 2011 caused immediate and significant damage to the city of Christchurch. As a consequence of the earthquakes, the tourism sector in the Canterbury region has been heavily impacted, with broader impacts being felt throughout the South Island. Resilient Organisations and the University of Canterbury began a series of quantitative investigations into the recovery and response of key business sectors to the earthquakes. The purpose of this study was to build on this work by exploring the outcomes of the earthquakes on the tourism sector, a critical economic driver in the region. Two postal surveys were sent to 719 tourism business managers; the first to businesses in the ‘Impact Zone’ defined as areas that experienced Modified Mercalli intensities greater than 6. The second survey was sent to the remaining businesses throughout the Canterbury region (‘Rest of Canterbury’). Response rates were 46% response for the Impact Zone, and 29% for the Rest of Canterbury. Key findings:

Research papers, University of Canterbury Library

This participant-observation study explores the process of gathering and evaluating both financial and non-financial information and communication and transfer of that information within a medium-size Electrical Company in Christchurch, New Zealand. The previous literature has established the importance and the main characteristics of small and medium enterprises (SMEs), mainly studying manufacturing companies. However, there has been little research done in New Zealand on the overall communication process and the financial and non-financial information usage in a small-medium enterprise. Face-to-face interviews were carried out with all the office employees and two partners, along with a ten month participant-observation in the Electrical Company in order to understand how financial and non-financial information is communicated and processed in an SME. Also, research in an SME that has overcome the 2008 economic depression and several major earthquakes allows a deep understanding of lessons learned and what is valued by the Electrical Company. The research has found characteristics of this SME similar to those that have been mentioned in previous literature. However, the partners of the Electrical Company understand the importance of financial management and use financial information extensively to ensure the business expenses are under control. Moreover, the partners use more than just financial information to manage the company. They gather non-financial information through talking to their accountant, their customers and people in the same industry and they keenly follow the news on the rebuilding of Christchurch.

Videos, UC QuakeStudies

A video of an address by Peter Townsend, CEO of Canterbury Employers Chamber of Commerce, at the 2015 Seismics and the City forum. In this talk, Mr. Townsend shares his take on the progress of the rebuild, positive signs of advancement and what's in the pipeline; and how the main obstacles can be resolved.

Research papers, University of Canterbury Library

A large number of businesses that used to be in the centre of Christchurch relocated after the earthquakes. Are they satisfied with their new locations and do they intend to return to the central city? We questioned 209 relocated businesses about their relocation history, present circumstances and future intentions. Many businesses were content with their new premises, despite having encountered a range of problems; those businesses that were questioned later in our survey period were more content. The average business in our sample rated the chances of moving back to the central city as around 50 %, but this varies with the type of business. Building height did not emerge as a major issue, but rents may be. The mix of types of business is likely to be different in the new city centre.

Videos, UC QuakeStudies

A video of an interview with Rick Hellings, Managing Director of Smiths City Group, about the experiences of businesses in the aftermath of the 2010 and 2011 Canterbury earthquakes. Hellings talks about the changes in regulation and geography in Christchurch after the earthquakes and the importance of managing risks, understanding insurance, and being prepared for change. He also talks about the importance of keeping customers and business partners informed, looking after staff and customers, and reducing costs to offset the increases in rent. This video is part of a series about businesses in Christchurch after the earthquakes.

Videos, UC QuakeStudies

A video of Hon. Nicky Wagner, Associate Minister for Canterbury Earthquake Recovery, Hon. Lianne Dalziel, Mayor of Christchurch, and Peter Townsend, CEO of the Canterbury Employers' Chamber of Commerce, responding to questions from the floor during a panel at the 2016 Seismics in the City Conference. The panel has three themes:A City on the Move: Collaboration and Regeneration: "'Christchurch is now moving rapidly from the recovery phase into a regeneration stage with Central and Local Government working with the wider community, including the business community to ensure we get optimal outcomes for greater Christchurch' (CECC)."Looking Back: Remembering and Learning: "What are the milestones? What are the millstones? What have we learnt? What have we applied?"Looking Forward: Visioning and Building: "What do we aspire to? What are the roadblocks? What is the way forward?"

Research papers, University of Canterbury Library

Disasters are rare events with major consequences; yet comparatively little is known about managing employee needs in disaster situations. Based on case studies of four organisations following the devastating earthquakes of 2010 - 2011 in Christchurch, New Zealand, this paper presents a framework using redefined notions of employee needs and expectations, and charting the ways in which these influence organisational recovery and performance. Analysis of in-depth interview data from 47 respondents in four organisations highlighted the evolving nature of employee needs and the crucial role of middle management leadership in mitigating the effects of disasters. The findings have counterintuitive implications for human resource functions in a disaster, suggesting that organisational justice forms a central framework for managing organisational responses to support and engage employees for promoting business recovery.

Audio, Radio New Zealand

Those displaced or affected by the Auckland floods and Cyclone Gabrielle can get help with insurance claims through a new service from today. The Government has launched the New Zealand Claims Resolution Service for homeowners to resolve issues and settle claims.  The service is modelled on two that were used during the Canterbury earthquakes.  Minister of Commerce and Consumer Affairs Duncan Webb spoke to Guyon Espiner.

Audio, Radio New Zealand

Peter Townsend is the Chief Executive of the Canterbury Employers' Chamber of Commerce. He is part of the official reconstruction group. Geert van de Vorsten Bosch is the emergency Centre Supervisor at Linwood High School which has been turned into an evacuation centre. Dr Ramon Pink is the Canterbury medical officer of health. Metservice duty forecaster Heath Gullery speaks about the possible weather issues Canterbury may soon experience.