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Audio, Radio New Zealand

A Christchurch earthquake insurance specialist says a critical report of the Earthquake Commission is a good start but doesn't go far enough. The report by an independent ministerial advisor says EQC staff have no confidence in their own data, and that the organisation needs to dramatically improve the way it communicates with claimants. The advisor, Christine Stevenson, said EQC was unable even to tell her how many claims it's still dealing with from the Canterbury earthquakes. Dean Lester is a Christchurch insurance advocate and claims preparer. He talks to Susie Ferguson.

Images, Alexander Turnbull Library

A man representing 'Chch' (Christchurch) walks a tightrope between two cliffs. Suddenly below there are piles of dollar notes from the 'AMI' and he says 'A safety net at last!' Context - Christchurch earthquake problems with insurance. Insurers are saying that they will only pay for repairs for houses in the Red zone that are destined for demolition but that are relatively undamaged. Maybe the cartoon is expressing an ironic response to AMI's 'total replacement' policy. Quantity: 1 digital cartoon(s).

Images, Alexander Turnbull Library

A man representing New Zealand reads a newspaper whose headline is ''Quake may cost insurance co's up to $16B'. Above him is an enormous mosquito that represents 'increased premiums' and that is about to suck the blood out of him; it casts a huge menacing shadow in which the man stands. Context - Insurance companies have experienced massive losses after the Canterbury earthquake. This may ultimately result in higher premiums as insurance companies try to recoup from their loss. According to Chris Ryan, Insurance Council chief executive, "The quake would probably result in foreign reinsurance companies increasing the premiums they charged local insurers." (Stuff 9 Sep 2010) Quantity: 1 digital cartoon(s).