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Research papers, University of Canterbury Library

There are many things that organisations of any size can do to prepare for a disaster or crisis. Traditionally, the advice given to business has focused on identifying risks, reducing their likely occurrence, and planning in advance how to respond. More recently, there is growing interest in the broader concept of organisational resilience which includes planning for crisis but also considers traits that lead to organisational adaptability and ability to thrive despite adverse circumstances. In this paper we examine the policy frameworks1 within New Zealand that influence the resilience of small and medium sized businesses (SMEs). The first part of the paper focuses on the New Zealand context, including the prevailing political and economic ideologies, the general nature of New Zealand SMEs and the nature of New Zealand’s hazard environment. The paper then goes on to outline the key policy frameworks in place relevant to SMEs and hazards. The final part of the paper examines the way the preexisting policy environment influenced the response of SMEs and Government following the Canterbury earthquakes.

Audio, Radio New Zealand

After a damning report into the CTV building, how many other Christchurch buildings had faults when the earthquake struck? Police investigate the tragic death of a five year old and when so many businesses are struggling, how did the country's big banks increase profits by a quarter?

Research papers, University of Canterbury Library

Organisations locate strategically within Business Districts (CBDs) in order to cultivate their image, increase their profile, and improve access to customers, suppliers, and services. While CBDs offer an economic benefit to organisations, they also present a unique set of hazard vulnerabilities and planning challenges for businesses. As of May 2012, the Christchurch CBD has been partially cordoned off for over 14 months. Economic activity within the cordoned CBD, which previously contained 6,000 businesses and over 51,000 workers, has been significantly diminished and organisations have been forced to find new ways of operating. The vulnerabilities and resilience of CBDs not only influences outcomes for CBD organisations, but also the broader interconnected (urban/regional/national) system. A CBD is a hub of economic, social, and built infrastructure within a network of links and nodes. When the hub is disrupted all of the people, objects, and transactions that usually flow into and out of the hub must be redirected elsewhere. In an urban situation this means traffic jams in peripheries of the city, increased prices of commercial property, and capital flight; all of which are currently being faced in Canterbury. This report presents the lessons learned from organisations in CBDs affected by the Canterbury earthquakes. Here we focus on the Christchurch CBD; however, several urban town centres were extensively disrupted by the earthquakes. The statistics and discussion presented in this report are based on the results of an ongoing study conducted by Resilient Organisations (www.resorgs.org.nz). The data was captured using two questionnaire surveys of Canterbury organisations (issued November 2010 and May 2011), interviews with key informants, and in-depth case studies of organisations. Several industry sectors were sampled, and geographic samples of organisations in the Christchurch CBD, Lyttelton, and the Kaiapoi town centre were also collected. Results in this report describing “non-CBD organisations” refer to all organisations outside of the Christchurch CBD, Lyttelton, and Kaiapoi town centres.

Images, UC QuakeStudies

The window of a shop in Kaiapoi, with the gutted interior just visible behind the signs. A sign on the window reads "The Scallywags beat us! We have moved 158.26 meters (sic) to the corner of Fuller Street and Williams Street". Many businesses moved temporarily or permanently due to earthquake damage.

Images, UC QuakeStudies

Flowers blooming in a vacant site left by the demolition of a building at the corner of Worcester Street and Stanmore Road. A memorial poster made to commemorate Natasha Sarah Hadfield, who died at the site where the Wicks Fish business was located. On it are comments from the public and the word ' We miss you mummy' in big letters.

Videos, UC QuakeStudies

A video of Charlie Gates investigating the Christchurch City Council's plan to rejuvenate New Brighton mall. Gates interviews Sherry Dhamija, owner of Penguin House Dairy, Kate Thomas, manager of New Brighton Florist, and Colleen Biggs of Pegasus Tattoo about how business is going and what they think the area needs to be revitalised.

Videos, UC QuakeStudies

A video of an interview with Bruce Greenhalgh about the experiences of Smiths Sports Shoes after the 2010 and 2011 earthquakes. The business had to move from Moorhouse Avenue after the 4 September 2010 earthquake to Montreal Street. The 22 February 2011 earthquake then damaged their building on Montreal Street, forcing them to move again.

Videos, UC QuakeStudies

A video of a CERA press conference about the plans for the Christchurch central city. Warwick Isaacs, Chief Executive of the Central Christchurch Development Unit, announces that Boffa Miskell will be the lead company in a consortium of businesses that will design the central Christchurch rebuild. Don Miskell, Director of Boffa Miskell, talks about the company and their excitement about the job.

Research papers, University of Canterbury Library

The earthquake sequence has resulted in significant physical and reputational damage to the Canterbury tourism industry. Eighteen months after the earthquakes inbound tourism data is still below pre-earthquake levels, with Canterbury operators reporting that the industry has not bounced back to where it was before September 2010. Outcomes of the earthquakes on business performance highlight there were winners and losers in the aftermath. Recovery of inbound tourism markets is closely tied to the timeframe to rebuild the CBD of Christchurch. Reinstating critical tourism infrastructure will drive future tourism investment, and allow tourism businesses to regenerate and thrive into the future. A blueprint for rebuilding the CBD of Christchurch was released by the Christchurch City Council in July 2012, and has been well received by tourism stakeholders in the region. The challenge now is for city officials to fund the development projects outlined in the blueprint, and to rebuild the CBD as quickly as possible in order to help regenerate the tourism industry in Christchurch, Canterbury and the rest of the South Island

Audio, Radio New Zealand

A review of the week's news including: The aftermath of New Zealand's worst aviation disaster since Erebus, Ports of Auckland industrial negotiations break down again while a report calls for privatising ports, the earthquake recovery minister is offside with the Christchurch business community, how safe is hunting in new Zealand? notorious criminal Dean Wickcliff behind bars again, turning Wellington's white knuckle flight arrivals into an opportunity, and something different for the kids these school holidays... adopt a pony.