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Audio, Radio New Zealand

The Earthquake Commission is insisting the current model for settling earthquake claims is the right one. That's despite a report from one of the country's largest insurers that says the system is inefficient and is having a significant impact on the timely resolution of claims in Christchurch.

Images, eqnz.chch.2010

This block of shops on Victoria Street was so badly damaged that it had to be demolished following the magnitude 7.1 earthquake that struck Christchurch on Saturday 4 September 2010.

Images, eqnz.chch.2010

This block of shops on Victoria Street was so badly damaged that it had to be demolished following the magnitude 7.1 earthquake that struck Christchurch on Saturday 4 September 2010.

Images, eqnz.chch.2010

This block of shops on Victoria Street was so badly damaged that it had to be demolished following the magnitude 7.1 earthquake that struck Christchurch on Saturday 4 September 2010.

Images, eqnz.chch.2010

This shop caught fire when power restored caused sparks that ignited leaking gas, in the aftermath of the magnitude 7.1 earthquake that struck Christchurch on Saturday 4 September 2010.

Images, eqnz.chch.2010

Cracks in the parapet of this beautiful Madras Street building that I walk past to / from work everyday; aftermath of the magnitude 7.1 earthquake that hit Christchurch on Saturday 4 September 2010.

Images, eqnz.chch.2010

Cracks in the parapet of this beautiful Madras Street building that I walk past to / from work everyday; aftermath of the magnitude 7.1 earthquake that hit Christchurch on Saturday 4 September 2010.

Images, eqnz.chch.2010

Cracks in the beam of this beautiful Madras Street building that I walk past to / from work everyday; aftermath of the magnitude 7.1 earthquake that hit Christchurch on Saturday 4 September 2010.

Images, eqnz.chch.2010

Red stickered door means that this pub on Madras Street is no-go due to structural damage suffered in the magnitude 7.1 earthquake that hit Christchurch on Saturday 4 September 2010.

Images, Alexander Turnbull Library

A female bartender chats with a customer as she pours his beer. She asks him about his jersey, saying 'That's not one of those expensive Adidas jerseys is it?' and he replies 'No - it's a Christchurch "After the quake" jersey!' The jersey has on the front three rectangular shapes that are tipping over. Context: Adidas has been at the centre of a jersey-pricing storm since it was revealed the replica tops could be bought much cheaper overseas. The jersey had been listed for sale at $US79.99 ($NZ92.68) on the US website worldrugbyshop.com and could also be found cheaper on British websites. It was retailing for $220 in New Zealand, but retailers have dropped the price as the debate has raged. Adidas has refused to drop the wholesale price. Colour and black and white versions available Quantity: 2 digital cartoon(s).

Images, UC QuakeStudies

The damaged Knox Church on Bealey Avenue. The brick walls have collapsed, exposing the wooden structure beneath. The photographer comments, "Bealey Avenue is open to traffic, as are many of the side streets, and the damage to buildings along this street is quite impressive and perhaps just a small taste of the damage that lies beyond the cordon ... At the Hagley Park end of Bealey Avenue lies the Knox Church. This church suffered in the first earthquake and featured in the news a fair bit at the time. It's crazy to think that all that appeared to be damaged then were some bricks that had fallen from near the roof. Now, Knox Church is all but a wooden frame holding up a roof. It's eerie to drive past this large church and be able to look straight through it to trees on the other side".

Research papers, Lincoln University

The coordination of actors has been a major focus for much of the research in the disaster relief humanitarian logistics discipline. While much of this literature focuses on the initial response phase, little has been written on the longer term recover phase. As the response phase transitions into the longer term recover phase the number and types of actors change from predominantly disaster relief NGOs to more commercial entities we argue that humanitarian values should still be part of the rebuild phase. It has been noted that humanitarian actors both cooperate and compete at the same time (Balcik, Beamon, Krejci, Muramatsu and Ramirez, 2010), in a form of behavior that can be described as ‘co-opetition’ (Nalebuff and Brandenburger, 1996). We use a case study approach to examine an organizational model used to coordinate civil and commercial actors for the rebuild of the civil infrastructure for Christchurch, New Zealand following a series of devastating earthquakes in 2010/11. For the rebuild phase we argue that ‘co-opetition’ is a key behaviour that allows the blending of humanitarian and commercial values to help communities rebuild to a new normal. While at this early stage our contribution is limited, we eventually hope to fully elaborate on an organisational model that has been created specifically for the tight coordination of commercial actors and its relevance to the rebuild phase of a disaster. Examining the behaviour of co-opetition and the structures that incentivise this behaviour offers insights for the humanitarian logistic field.

Articles, UC QuakeStudies

A photograph captioned, "I guess the only good thing that came out of the earthquake is that we know the residents better. It definitely bought people together, and the support was incredible. If you didn't know your neighbours before, you definitely knew them after the quake. We made friends out of this".

Images, UC QuakeStudies

The road cordon on Hereford Street just outside the T & G Building (formerly known as Kenton Chambers). On the fence is a banner that reads 'Hope' and behind it is a street sign that reads 'Road closed'. A digger and building rubble can be seen in the background.

Images, UC QuakeStudies

The road cordon on Hereford Street just outside the T & G Building (formerly known as Kenton Chambers). On the fence is a banner that reads 'Hope' and behind it is a street sign that reads 'Road closed'. A digger and building rubble can be seen in the background.

Images, UC QuakeStudies

Detail of spray painted codes left after a building had been cleared by a USAR team. This system was used following the February earthquake to mark buildings that have been checked. This building has also been red-stickered, and has a notice that says "Danger. Do Not Enter".