Disasters are rare events with major consequences; yet comparatively little is known about managing employee needs in disaster situations. Based on case studies of four organisations following the devastating earthquakes of 2010 - 2011 in Christchurch, New Zealand, this paper presents a framework using redefined notions of employee needs and expectations, and charting the ways in which these influence organisational recovery and performance. Analysis of in-depth interview data from 47 respondents in four organisations highlighted the evolving nature of employee needs and the crucial role of middle management leadership in mitigating the effects of disasters. The findings have counterintuitive implications for human resource functions in a disaster, suggesting that organisational justice forms a central framework for managing organisational responses to support and engage employees for promoting business recovery.
Christchurch MPs - Labour's Lianne Dalziel and National's Amy Adams - say it's not fair for seat-of-the-pants post-quake red/yellow and green sticker assessments to be formally recorded forever. They say the assessments were hastily done and inconsistent. But the Christchurch City Council says its required to do so under the provisions of the Canterbury Earthquake Response and Recovery Act.
A pdf transcript of Fiona Robertson's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Natalie Looyer.
A video of an address by Peter Townsend, CEO of the Canterbury Employers' Chamber of Commerce, at the 2014 Seismics and the City forum. This talk was part of the Breakfast Presentations section, the theme of which was Building Momentum.
Damage to a house in Richmond. The brick wall is badly cracked and twisted, and some bricks have fallen, exposing the lining paper and framing below. The driveway is cracked and covered in liquefaction. The photographer comments, "These photos show our old house in River Rd and recovery work around Richmond and St Albans. Does that wall look straight to you?
Despite low international coal prices, the financially troubled State-owned coal company, Solid Energy, says its time to mine for more coal. A referendum on self-rule is held in eastern Ukraine overnight, we'll have the latest on the turnout and Prime Minister, John Key, is denying money is being held back from the Canterbury earthquake recovery to make the Government's books look better.
A video about a restaurant in the Christchurch central city being shut down by CERA. The Southern Asian Restaurant, along with neighbouring Little Saignon and Jenny Craig, were deemed dangerous by CERA and ordered to stop trading with only 90 minutes notice. The video includes an interview with Lianne Dalziel, the Labour MP for Christchurch East, and April Ouyang, the owner of the Southern Asian Restaurant.
A photograph of Hannah Dunlop, Youth Recovery Project Coordinator at New Zealand Red Cross, taking part in #FiveYearsOn. New Zealand Red Cross was an All Right? Champion. Dunlop holds a sign which reads, "Five years on, I feel... Inspired by - People, Growth, Innovation, Determination. Hannah, Spreydon".
We examined changes in psychological distress experienced by residents of Christchurch following two catastrophic earthquakes in late 2010 and early 2011, using data from the New Zealand Attitudes and Values Study (NZAVS), a national probability panel study of New Zealand adults. Analyses focused on the 267 participants (172 women, 95 men) who were living in central Christchurch in 2009 (i.e., before the Christchurch earthquakes), and who also provided complete responses to our yearly panel questionnaire conducted in late 2010 (largely between the two major earthquakes), late 2011, and late 2012. Levels of psychological distress were similar across the different regions of central Christchurch immediately following the September 2010 earthquake, and remained comparable across regions in 2011. By late 2012, however, average levels of psychological distress in the regions had diverged as a function of the amount of property damage experienced within each given region. Specifically, participants in the least damaged region (i.e., the Fendalton-Waimairi and Riccarton-Wigram wards) experienced greater drops in psychological distress than did those in the moderately damaged region (i.e., across the Spreydon-Heathcote and Hagley- Ferrymead wards). However, the level of psychological distress reported by participants in the most damaged region (i.e., across Shirley-Papanui and Burwood-Pegasus) were not significantly different to those in the least damaged region of central Christchurch. These findings suggest that different patterns of psychological recovery emerged across the different regions of Christchurch, with the moderately damaged region faring the worst, but only after the initial shock of the destruction had passed.
A photograph of three drawings stuck to a bus timetable in the Christchurch central city. The drawings depict Roger Sutton, the CEO of CERA, with a band-aid over his mouth; Warwick Isaacs, the Deputy Chief Executive of CERA, with hearing protection over his ears; and Gerry Brownlee, Minister for Canterbury Earthquake Recovery, with a blindfold over his eyes.
A photograph of a paste-up depicting Roger Sutton, the CEO of CERA, with a band-aid over his mouth; Warwick Isaacs, the Deputy Chief Executive of CERA, with hearing protection over his ears; and Jerry Brownlee, Minister for Canterbury Earthquake Recovery, with a blindfold over his eyes. The paste-up has been stuck on a bus stop timetable.
A pdf transcript of {participant name/ID}'s second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Joshua Black. Transcriber: Josie Hepburn.
A pdf transcript of Part 1 of Tracey Waiariki's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Lucy Denham. Transcriber: Lucy Denham.
A pdf transcript of Vic Bartley's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Sarah Woodfield.
A pdf transcript of Hugh's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Josie Hepburn.
A photograph of a paste-up depicting Roger Sutton, the CEO of CERA, with a band-aid over his mouth; Warwick Isaacs, the Deputy Chief Executive of CERA, with hearing protection over his ears; and Jerry Brownlee, Minister for Canterbury Earthquake Recovery, with a blindfold over his eyes. The paste-up has been stuck on a wall.
Damage to a house in Richmond. The brick wall is badly cracked and twisted, and some bricks have fallen, exposing the lining paper and framing below. The driveway is cracked and covered in liquefaction. The photographer comments, "These photos show our old house in River Rd and recovery work around Richmond and St Albans. More shaking damage on the east wall of the living room at our house".
Photograph captioned by Fairfax, "Christchurch begins the slow recovery process after last weeks devastating 7.1 earthquake. Laura and Angus Chisholm pictured at their property off Harewood Road. Ironically their property was seriously damaged by a boy racer who careered off the road and smashed through their garden fence and hit the front of the house knocking part of it off its foundations".
Photograph captioned by Fairfax, "Christchurch begins the slow recovery process after last weeks devastating 7.1 earthquake. Laura and Angus Chisholm pictured at their property off Harewood Road. Ironically their property was seriously damaged by a boy racer who careered off the road and smashed through their garden fence and hit the front of the house knocking part of it off its foundations".
Photograph captioned by Fairfax, "Christchurch begins the slow recovery process after last weeks devastating 7.1 earthquake. Laura and Angus Chisholm pictured at their property off Harewood Road. Ironically their property was seriously damaged by a boy racer who careered off the road and smashed through their garden fence and hit the front of the house knocking part of it off its foundations".
A photograph of an 'All Rightie' wearing a 'Visionarium' t-shirt. The Visionarium was a mobile hub in a shipping container for visitors to come and learn about the recovery and rebuild of Christchurch. All Right? posted the photograph on their Facebook page on 9 January 2015 at 11:07am.
Photograph captioned by Fairfax, "Christchurch begins the slow recovery process after last weeks devastating 7.1 earthquake. Laura and Angus Chisholm pictured at their property off Harewood Road. Ironically their property was seriously damaged by a boy racer who careered off the road and smashed through their garden fence and hit the front of the house knocking part of it off its foundations".
Two people examine damage to a house in Richmond. The brick wall is badly cracked and twisted, and some bricks have fallen, exposing the lining paper and framing below. The photographer comments, "These photos show our old house in River Rd and recovery work around Richmond and St Albans. The near wall is leaning at an alarming angle. I didn't like walking past it".
Photograph captioned by Fairfax, "Christchurch begins the slow recovery process after last weeks devastating 7.1 earthquake. Laura and Angus Chisholm pictured at their property off Harewood Road. Ironically their property was seriously damaged by a boy racer who careered off the road and smashed through their garden fence and hit the front of the house knocking part of it off its foundations".
Damage to a house in Richmond. The brick wall is badly cracked and twisted, and some bricks have fallen, exposing the lining paper and framing below. The driveway is cracked and covered in liquefaction. The photographer comments, "These photos show our old house in River Rd and recovery work around Richmond and St Albans. More shaking damage on the east wall of the living room at our house".
Music we know is a great healer, and members of the Christchurch Symphony Orchestra have just been to quake-hit Kaikoura to play for children and for people who're struggling. Kaikoura Earthquake Recovery Team invited five CSO musicians to perform for local schools, for residents in the Kaikoura Health Facility, and the wider community during the week. CSO first violin Cathy Irons talks to Lynn Freeman about the experience.
Summary of oral history interview with Rebecca Macfie about her experiences of the Canterbury earthquakes.
The government is crowdsourcing the cyclone recovery bill. It has launched an international fundraising effort, modelled on the Christchurch Earthquake Appeal - which raised almost $100 million. A separate special Lotto draw will also be held on March 18 with all proceeds going to affected communities. Prime Minister Chris Hipkins has urged New Zealanders to get behind the effort. He defended asking people to chip in when the cost-of-living is so high.
A pdf transcript of Andrea's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Josie Hepburn.
A pdf transcript of Ann's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Josie Hepburn.