Search

found 14232 results

Images for christchurch earthquake; more images...

Research papers, University of Canterbury Library

In this thesis, focus is given to develop methodologies for rapidly estimating specific components of loss and downtime functions. The thesis proposes methodologies for deriving loss functions by (i) considering individual component performance; (ii) grouping them as per their performance characteristics; and (iii) applying them to similar building usage categories. The degree of variation in building stock and understanding their characteristics are important factors to be considered in the loss estimation methodology and the field surveys carried out to collect data add value to the study. To facilitate developing ‘downtime’ functions, this study investigates two key components of downtime: (i) time delay from post-event damage assessment of properties; and (ii) time delay in settling the insurance claims lodged. In these two areas, this research enables understanding of critical factors that influence certain aspects of downtime and suggests approaches to quantify those factors. By scrutinising the residential damage insurance claims data provided by the Earthquake Commission (EQC) for the 2010- 2011 Canterbury Earthquake Sequence (CES), this work provides insights into various processes of claims settlement, the time taken to complete them and the EQC loss contributions to building stock in Christchurch city and Canterbury region. The study has shown diligence in investigating the EQC insurance claim data obtained from the CES to get new insights and build confidence in the models developed and the results generated. The first stage of this research develops contribution functions (probabilistic relationships between the expected losses for a wide range of building components and the building’s maximum response) for common types of claddings used in New Zealand buildings combining the probabilistic density functions (developed using the quantity of claddings measured from Christchurch buildings), fragility functions (obtained from the published literature) and cost functions (developed based on inputs from builders) through Monte Carlo simulations. From the developed contribution functions, glazing, masonry veneer, monolithic and precast concrete cladding systems are found to incur 50% loss at inter-storey drift levels equal to 0.027, 0.003, 0.005 and 0.011, respectively. Further, the maximum expected cladding loss for glazing, masonry veneer, monolithic, precast concrete cladding systems are found to be 368.2, 331.9, 365.0, and 136.2 NZD per square meter of floor area, respectively. In the second stage of this research, a detailed cost breakdown of typical buildings designed and built for different purposes is conducted. The contributions of structural and non- structural components to the total building cost are compared for buildings of different usages, and based on the similar ratios of non-structural performance group costs to the structural performance group cost, four-building groups are identified; (i) Structural components dominant group: outdoor sports, stadiums, parkings and long-span warehouses, (ii) non- structural drift-sensitive components dominant group: houses, single-storey suburban buildings (all usages), theatres/halls, workshops and clubhouses, (iii) non-structural acceleration- sensitive components dominant group: hospitals, research labs, museums and retail/cold stores, and (iv) apartments, hotels, offices, industrials, indoor sports, classrooms, devotionals and aquariums. By statistically analysing the cost breakdowns, performance group weighting factors are proposed for structural, and acceleration-sensitive and drift-sensitive non-structural components for all four building groups. Thus proposed building usage groupings and corresponding weighting factors facilitate rapid seismic loss estimation of any type of building given the EDPs at storey levels are known. A model for the quantification of post-earthquake inspection duration is developed in the third stage of this research. Herein, phase durations for the three assessment phases (one rapid impact and two rapid building) are computed using the number of buildings needing inspections, the number of engineers involved in inspections and a phase duration coefficient (which considers the median building inspection time, efficiency of engineer and the number of engineers involved in each assessment teams). The proposed model can be used: (i) by national/regional authorities to decide the length of the emergency period following a major earthquake, and estimate the number of engineers required to conduct a post-earthquake inspection within the desired emergency period, and (ii) to quantify the delay due to inspection for the downtime modelling framework. The final stage of this research investigates the repair costs and insurance claim settlement time for damaged residential buildings in the 2010-2011 Canterbury earthquake sequence. Based on the EQC claim settlement process, claims are categorized into three groups; (i) Small Claims: claims less than NZD15,000 which were settled through cash payment, (ii) Medium Claims: claims less than NZD100,000 which were managed through Canterbury Home Repair Programme (CHRP), and (iii) Large Claims: claims above NZD100,000 which were managed by an insurance provider. The regional loss ratio (RLR) for greater Christchurch for three events inducing shakings of approximate seismic intensities 6, 7, and 8 are found to be 0.013, 0.066, and 0.171, respectively. Furthermore, the claim duration (time between an event and the claim lodgement date), assessment duration (time between the claim lodgement day and the most recent assessment day), and repair duration (time between the most recent assessment day and the repair completion day) for the insured residential buildings in the region affected by the Canterbury earthquake sequence is found to be in the range of 0.5-4 weeks, 1.5- 5 months, and 1-3 years, respectively. The results of this phase will provide useful information to earthquake engineering researchers working on seismic risk/loss and insurance modelling.

Research papers, The University of Auckland Library

This exhibition, eight years in the planning, had the misfortune to open one week before the 22 February 2011 Christchurch earthquake; the exhibition was immediately taken down and never went up again – the Christchurch Art Gallery has still not reopened. Although in my book Fantastica: The World of Leo Bensemann (NRO1) I covered the whole of Bensemann’s career, in the exhibition I took responsibility for the paintings (portraits and landscapes) , while Dr. Noel Waite (University of Otago) looked after Bensemann’s graphic work, book design and printing. This was the most extensive exhibition of Bensemann’s work ever mounted and together with Fantastica will compel a major reassessment of his place in New Zealand culture. Art New Zealand wrote of it: ‘The exhibition (including more than 100 items) is significant in bringing together what has in the past appeared disparate and unrelated; here Bensemann's entire oeuvre - the output of a painter, illustrator, calligrapher, typographer, designer and publisher is given equal billing. Although this exhibition is an important re-assessment and valuable for a new generation unfamiliar with his work, a national touring show would have precipitated an even greater awareness’.

Research papers, University of Canterbury Library

The previously unknown Greendale Fault was buried beneath the Canterbury Plains and ruptured in the September 4th 2010 moment magnitude (Mw) 7.1 Darfield Earthquake. The Darfield Earthquake and subsequent Mw 6 or greater events that caused damage to Christchurch highlight the importance of unmapped faults near urban areas. This thesis examines the morphology, age and origin of the Canterbury Plains together with the paleoseismology and surface-rupture displacement distributions of the Greendale Fault. It offers new insights into the surface-rupture characteristics, paleoseismology and recurrence interval of the Greendale Fault and related structures involved in the 2010 Darfield Earthquake. To help constrain the timing of the penultimate event on the Greendale Fault the origin and age of the faulted glacial outwash deposits have been examined using sedimentological analysis of gravels and optically stimulated luminescence (OSL) dating combined with analysis of GPS and LiDAR survey data. OSL ages from this and other studies, and the analysis of surface paleochannel morphology and subsurface gravel deposits indicate distinct episodes of glacial outwash activity across the Canterbury Plains, at ~20 to 24 and ~28 to 33 kyr separated by a hiatus in sedimentation possibly indicating an interstadial period. These data suggest multiple glacial periods between ~18 and 35 kyr which may have occurred throughout the Canterbury region and wider New Zealand. A new model for the Waimakariri Fan is proposed where aggradation is mainly achieved during episodic sheet flooding with the primary river channel location remaining approximately fixed. The timing, recurrence interval and displacements of the penultimate surface-rupturing earthquake on the Greendale Fault have been constrained by trenching the scarp produced in 2010 at two locations. These excavations reveal a doubling of the magnitude of surface displacement at depths of 2-4 m. Aided by OSL ages of sand lenses in the gravel deposits, this factor-of-two increase is interpreted to indicate that in the central section of the Greendale Fault the penultimate surface-rupturing event occurred between ca. 20 and 30 kyr ago. The Greendale Fault remained undetected prior to the Darfield earthquake because the penultimate fault scarp was eroded and buried during Late Pleistocene alluvial activity. The Darfield earthquake rupture terminated against the Hororata Anticline Fault (HAF) in the west and resulted in up to 400 mm of uplift on the Hororata Anticline immediately above the HAF. Folding in 2010 is compared to Quaternary and younger deformation across the anticline recorded by a seismic reflection line, GPS-measured topographic profiles along fluvial surfaces, and river channel sinuosity and morphology. It is concluded that the HAF can rupture during earthquakes dissimilar to the 2010 event that may not be triggered by slip on the Greendale Fault. Like the Greendale Fault geomorphic analyses provide no evidence for rupture of the HAF in the last 18 kyr, with the average recurrence interval for the late Quaternary inferred to be at least ~10 kyr. Surface rupture of the Greendale Fault during the Darfield Earthquake produced one of the most accessible and best documented active fault displacement and geometry datasets in the world. Surface rupture fracture patterns and displacements along the fault were measured with high precision using real time kinematic (RTK) GPS, tape and compass, airborne light detection and ranging (LiDAR), and aerial photos. This allowed for detailed analysis of the cumulative strike-slip displacement across the fault zone, displacement gradient (ground shear strain) and the type of displacement (i.e. faulting or folding). These strain profiles confirm that the rupture zone is generally wide (~30 to ~300 metres) with >50% of displacement (often 70-80%) accommodated by ground flexure rather than discrete fault slip and ground cracking. The greatest fault-zone widths and highest proportions of folding are observed at fault stepovers.

Research papers, The University of Auckland Library

The connections between walls of unreinforced masonry (URM) buildings and flexible timber diaphragms are critical building components that must perform adequately before desirable earthquake response of URM buildings may be achieved. Field observations made during the initial reconnaissance and the subsequent damage surveys of clay brick URM buildings following the 2010/2011 Canterbury, New Zealand earthquakes revealed numerous cases where anchor connections joining masonry walls or parapets with roof or floor diaphragms appeared to have failed prematurely. These observations were more frequent for the case of adhesive anchor connections than for the case of through-bolt connections (i.e. anchorages having plates on the exterior façade of the masonry walls). Subsequently, an in-field test program was undertaken in an attempt to evaluate the performance of adhesive anchor connections between unreinforced clay brick URM walls and roof or floor diaphragm. The study consisted of a total of almost 400 anchor tests conducted in eleven existing URM buildings located in Christchurch, Whanganui and Auckland. Specific objectives of the study included the identification of failure modes of adhesive anchors in existing URM walls and the influence of the following variables on anchor load-displacement response: adhesive type, strength of the masonry materials (brick and mortar), anchor embedment depth, anchor rod diameter, overburden level, anchor rod type, quality of installation and the use of metal foil sleeve. In addition, the comparative performance of bent anchors (installed at an angle of minimum 22.5o to the perpendicular projection from the wall surface) and anchors positioned horizontally was investigated. Observations on the performance of wall-to-diaphragm connections in the 2010/2011 Canterbury earthquakes and a snapshot of the performed experimental program and the test results are presented herein. http://hdl.handle.net/2292/21050

Research papers, University of Canterbury Library

Mr Wayne Tobeck, Director of Southrim Group (SRG), sponsored this 2013 MEM Project titled; A Technical and Economic Feasibility Study for the Integration of GSHP Technology in the Christchurch Rebuild. Following the recent Christchurch earthquakes, a significant amount of land has become too unstable to support traditional building foundations. This creates an opportunity to implement new and unique foundation designs previously unconsidered due to high costs compared to traditional methods. One such design proposes that an Injection Micro-Piling technique could be used. This can also be coupled with HVAC technology to create a Ground Source Heat Pump (GSHP) arrangement in both new buildings and as retrofits for building requiring foundation repair. The purpose of this study was to complete a feasibility study on the merits of SRG pursuing this proposed product. A significant market for such a product was found to exist, while the product was also found to be technically and legally feasible. However, the proposed product was found to not be economically feasible with respect to Air Source Heat Pumps due to the significantly higher capital and installation costs required. Further analysis suggests GSHPs may become more economically attractive in operating temperatures lower than -9oC, though the existence of markets with this climate in NZ has not been studied. It is therefore suggested that SRG do not proceed with plans to develop a GSHP coupled foundation solution for the Christchurch rebuild.

Audio, Radio New Zealand

A heritage advocate says he is over the moon to see a special piece of this country's history restored for future generations to enjoy. Three second world war era gun emplacements have been officially opened at Godley Head near Christchurch. The concrete bunkers and network of tunnels were badly damaged in the 2011 earthquakes and have only now been repaired and had screeds of graffiti removed. At the height of the war, the guns at the entry to Lyttelton Harbour were home to two thousand army personnel. They were the main defence from an anticipated Japanese invasion. The Godley Heads Heritage Trust chair, Peter Wilkins, told Conan Young the restored emplacements will ensure this history is never forgotten.

Audio, Radio New Zealand

The Maori King has called a national hui for iwi and hapu to discuss water rights after the government refused to call one; A member of the Iwi Chairs Forum says it might be time for the Maori Council to step aside from the water rights debate; The Whanganui River Maori Trust Board says it's satisfied with how its Treaty of Waitangi negotiations with the Crown are progressing, saying the Government's taking into account the iwi's unique circumstances; A Maori broadcaster who was living in Christchurch during many of the earthquakes says she tried hard to put whanau at ease while she was on-air, but admits it was tough remaining calm during the many aftershocks.

Audio, Radio New Zealand

The Maori King has called a national hui for iwi and hapu to discuss water rights after the government refused to call one; A member of the Iwi Chairs Forum says it might be time for the Maori Council to step aside from the water rights debate; The Whanganui River Maori Trust Board says it's satisfied with how its Treaty of Waitangi negotiations with the Crown are progressing, saying the Government's taking into account the iwi's unique circumstances; A Maori broadcaster who was living in Christchurch during many of the earthquakes says she tried hard to put whanau at ease while she was on-air, but admits it was tough remaining calm during the many aftershocks.

Audio, Radio New Zealand

UAVs or Unmanned Aerial Vehicles, or drones as they’re commonly known, are suddenly everywhere. Conservationists and academics are using them to map our rivers; engineers surveyed the interior of the earthquake damaged Christchurch Cathedral with one; and then, of course, there's the military drones used to such lethal affect in Pakistan and Yemen. Ideas visits Palmerston North's Skycam UAV – New Zealand's leading manufacture of UAVs; talks to the interim president of the Association of Unmanned Operations – a union of US drone pilots; and Professor James Cavallaro tells us about the findings of a report he co-authored: 'Living Under Drones: Death, Injury, and Trauma to Civilians from US Drone Practices in Pakistan'.

Audio, Radio New Zealand

Topics - The Gettysburg address, the short speech given by Abraham Lincoln 150 years ago today, the finest short speech in the English language, and one of the great political utterances of all time. A strong earthquake that hit Christchurch last night has been upgraded by GNS Science to a magnitude 4.6. It was also shallower than first believed, with GNS reporting it was 8km deep rather than 11km. Wallabies rugby coach Ewen McKenzie has made no apologies for suspending six of his players in what's been described as "a hard-line move designed to set the standards required to win the 2015 World Cup".

Audio, Radio New Zealand

One Christchurch business has found just the right ingredients to rise again."The Naked Baker"gave away all of their cakes and buns and baked goods to the people of North Brighton after the earthquake on February 22nd. Co-owners Darren Carlaw and Andrew Snee started the bakery, coffee roastery and mobile food business 8 years ago. The cafe had to shut for more than 2 weeks to clean up all the damage . They didn't know what to expect when the business re-opened. What they discovered is that business is up by 30% thanks in part to their ability to bring their coffee and cakes to the many offices that have moved out of the center of town.

Audio, Radio New Zealand

Highlights from Radio New Zealand National's programmes for the week ending Friday 17th June. This week..........barely two weeks after Canterbury was warned of a one in four chance of a big earthquake striking within a year, Christchurch residents are dealing with the effects of two major aftershocks that hit the region on Monday, and homeowners in the city are calling for the government to reveal which quake hit suburbs will be abandoned, Mediawatch looks at the "sideshow syndrome" that exists in media coverage of politics , the life-forms that exist in the seemingly barren ice in antarctica, and a photographer who'se taken portaits of some of the most powerful men on the planet.

Audio, Radio New Zealand

Members of a King Country iwi occupying one of the Crafar farms near Benneydale say they fear the Government may offer them back Landcorp farms, which have absolutely no connection to the iwi; The Chairman of Bay of Plenty's Economic Development organisation wants to see concrete results in two to three years, from a strategy which aims to develop Maori assets in the region; The Minister of Maori Affairs, Dr Pita Sharples, says he pushed to have a Maori presence at the Rugby World Cup - because tangata whenua didn't even get a look in during the America's Cup in 2000; Almost a year since the Christchurch earthquake, the Nagi Tahui leader is urging locals to continue sticking together.

Audio, Radio New Zealand

The Devonport-Takapuna Local Board in Auckland wants Parliament to amend a Treaty Settlement Bill for Ngati Whatua o Orakei, to exclude what's called the Tamaki block of just over three hectares of land at Narrow Neck; Taranaki Maori are being called to a Treaty Update hui this weekend - to keep abreast of tribal claims against the Crown; Maori Wardens have fronted up to a researcher looking at how the Christchurch earthquake has affected emergency workers; The winner of the Golden Shears Open Women's Title for 2012 says she's keen to keep competiting for a few more years yet and hopes she can inspire more wool handlers to get to her level and to prove that it is achievable.

Audio, Radio New Zealand

Highlights from Radio New Zealand National's programmes for the week ending Friday 6th April. This week... we look at the commercial deals some media personalities are making these days, a documentary on the history of New Zealand's psychiatric hospitals, a new social phenomenon - the increasing number of people who choose to live alone, a new book and interesting findings about our national icon the kiwi, With the aid of advanced functional MRI scanners, scientists are getting closer to being able to read your mind, the opening of a public art project by the Christchurch Art Gallery to try and ensure art continues to have a presence in the earthquake hit city.

Audio, Radio New Zealand

A lawyer acting for Christchurch home-owners short changed in earthquake settlements says a new plan announced by the government is likely to run into trouble. Last year in a landmark case, the High Court found the government's claim settlement agency, Southern Response, misled and deceived Karl and Alison Dodds. It ordered the government to pay the couple nearly $180,000. The government has now set up a package for other Southern Response claimants who settled before October 2014. Its estimated about 3000 people will be eligible to benefit. But most of them are already taking part in a class action led by Brendan and Colleen Ross. Their lawyer Grant Cameron speaks to Corin Dann.

Audio, Radio New Zealand

In 1978 world-class motorcycle designer John Britten bought a derelict stable block in Christchurch and painstakingly converted it into a home where he raised his family and built his revolutionary V1000 motorbike. The family continued to live there after his death in 1995, but were forced to abandon it when it sustained serious damage during the 2011 Canterbury earthquakes. After sitting broken and empty for six years, Isabelle Weston, John's eldest daughter, and her husband Tim undertook to restore and revamp the house with a view to running it as a B&B. The story of their epic project features in the first episode of Grand Designs New Zealand series four, which premieres on TV3, on October 3..

Audio, Radio New Zealand

After years of disruption caused by the Christchurch earthquakes, two schools have finally started moving into their new state of the art facilities. Avonside Girls' High School and Shirley Boys' High School have begun moving students into their new shared but separate campus on the grounds of the old QEII Park in north New Brighton. Some of the features include, a moveable gym, bike stands with spanners and air pumps, and a rock climbing wall. It will be the first time in New Zealand two single-sex schools have been on the same site. Guyon Espiner speaks to Avonside Girls' High principal Sue Hume and Shirley Boys' High School principal John Laurenson.

Audio, Radio New Zealand

Survivors of our biggest national disasters say new guidelines will better supporting families in the wake of future tragedies. The new "Public Service Commission Model Standards" - to be released at parliament today - addresses what survivors say have been consistent shortcomings in the treatment by government agencies of those most closely affected by disaster. The standards were co-authored by the Pike River Families Group after consulting with families of survivors caught up with events such as the earthquake and mosque shootings in Christchurch, the Aramoana massacre, the Cave Creek platform collapse and the Whakaari White Island eruption. Sonya Rockhouse, who lost her son Ben in the Pike River mine explosion 12 years ago, spoke to Corin Dann.

Audio, Radio New Zealand

Professor Lucy Easthope is one of the world's foremost disaster planners. Her first major job in emergency planning was responding to 9/11 and since then, her career has covered almost every major disaster; the Boxing Day tsunami, the London bombings, the Christchurch earthquakes, the Fukushima nuclear disaster, Malaysia Airlines Flight 17 shot down over Ukraine, the Grenfell Tower fire, Covid-19 and many more. It's her job to help get the bodies identified, repatriate survivors, return personal effects, look after the bereaved, and advise governments for the future. She speaks to Kathryn about her memoir, When the Dust Settles: Stories of Love, Loss and Hope from an Expert in Disaster.

Videos, UC QuakeStudies

A video about businesses in the Christchurch central city Red Zone. The Red Zone has now been renamed the Rebuild Zone. The video shows businesses which have remained untouched since the 22 February 2011 earthquake, including the Camelot Hotel and the i-SITE visitor centre in Cathedral Square, Subway on High Street, Jeans West on High Street, Time Zone on Colombo Street, Comics Compulsion on Manchester Street, Mortgage Solutions mortgage brokers on the corner of Hereford and Manchester Streets, Pocha Bar and Restaurant off Lichfield Street, and a fabric store on Lichfield Street.

Images, UC QuakeStudies

The sign for Perry's Cafe has had "Shaken but not deterred" added under the name of the cafe. One of the iconic figures of two workmen painted on the side of the building, which have regularly-changed speech bubbles commenting humorously on topical subjects, are saying "Is my crack showing?" The paint has peeled from the other speech bubble, obscuring the reply. The photographer comments, "After the numerous earthquakes in Christchurch a lot of buildings were damaged and made off limits. This affected a lot of cafes and take aways, so if you were open you needed to make it known. The words missing from the speech bubble are 'Don't be silly'".

Images, UC QuakeStudies

The temporary ASB branch in the Re:Start mall. The photographer comments, "The new temporary city mall has been open in Christchurch now for a week. Buildings damaged in the earthquake have been demolished and replaced with cargo containers to create a new, temporary, Cashel Mall. I visited the mall yesterday and was quite impressed with what they have done. The cargo containers have been nicely converted, brightly painted and smartly branded to create some good looking stores ... ASB is the only bank to grab a container, which is fair enough seeing as they appear to be a large sponsor of the mall. The 'Re:START' Cashel Mall signs also display the tag line 'Supported by ASB'".

Audio, Radio New Zealand

EQC was ill-prepared to deal with the wide spread damage of the Christchurch Earthquakes and as a consequence its reputation been left in tatters with many seeing the commission as uncaring, miserly and inefficient. That is according to the findings of the inquiry into EQC and its handling of quake claims in Canterbury and Kaikōura. Inquiry Chair Dame Silvia Cartwright lays out a raft of inadequacies including EQC not being equiped to handle a mass scale managed repair programme - leading to multiple mistakes, poor staffing decisions and inadequate quality control. Damage assessments were the root of claimants disputes time and time again. Dame Silvia Cartwright described to Checkpoint the way claimants have been treated by EQC.

Audio, Radio New Zealand

Topics - The Parole Board has decided that Teina Pora should be released from prison. Pora has served 21 years of a life sentence for murdering and raping Susan Burdett in Auckland in 1992. He continues to protest his innocence, and he'll appear before the Privy Council in London at the end of the year in an effort to clear his name. A coroner's report criticises almost every aspect of the Fire Service's response to the CTV building collapse that killed 115 people in the February 2011 Christchurch earthquake. Gordon Matenga says more people, more resources, better communication and a better structure might have improved the chances of saving more lives that day.

Audio, Radio New Zealand

Topics - Official statistics released today show New Zealand's population has increased by 214,000 people in the seven years since the last census. The census, usually held every five years, was delayed in 2011 due to the Christchurch earthquakes. In what has been described as a "stealthy assault" in Somalia - and also in a raid in Libya's capital - US special forces have struck out against Islamic extremists who carried out terrorist attacks in East Africa. The commandos snatched a Libyan al-Qaida leader allegedly involved in the bombings of US embassies 15 years ago - but aborted a mission to capture a terrorist suspect linked to last month's Nairobi shopping mall attack after a fierce firefight.

Research papers, The University of Auckland Library

This paper analyses the city of Christchurch, New Zealand, which has been through dramatic changes since it was struck by a series of earthquakes of different intensities between 2010 and 2011. The objective is to develop a deeper understanding of resilience by looking at changes in green and grey infrastructures. The study can be helpful to reveal a way of doing comparative analysis using resilience as a theoretical framework. In this way, it might be possible to assess the blueprint of future master plans by considering how important the interplay between green and grey infrastructure is for the resilience capacity of cities.

Research papers, University of Canterbury Library

Based on a qualitative study of four organisations involving 47 respondents following the extensive 2010 – 2011 earthquakes in Christchurch, New Zealand, this paper presents some guidance for human resource practitioners dealing with post-disaster recovery. A key issue is the need for the human resource function to reframe its practices in a post-disaster context, developing a specific focus on understanding and addressing changing employee needs, and monitoring the leadership behaviour of supervisors. This article highlights the importance of flexible organisational responses based around a set of key principles concerning communication and employee perceptions of company support.