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Research papers, University of Canterbury Library

Interagency Emergency Response Teams (IERTs) play acrucial role in times of disasters. Therefore it is crucial to understand more thoroughly the communication roles and responsibilities of interagency team members and to examine how individual members communicate within a complex, evolving, and unstable environment. It is also important to understand how different organisational identities and their spatial geographies contribute to the interactional dynamics. Earthquakes hit the Canterbury region on September, 2010 and then on February 2011 a more devastating shallow earthquake struck resulting in severe damage to the Aged Residential Care (ARC) sector. Over 600 ARC beds were lost and 500 elderly and disabled people were displaced. Canterbury District Health Board (CDHB) set up an interagency emergency response team to address the issues of vulnerable people with significant health and disability needs who were unable to access their normal supports due to the effects of the earthquake. The purpose of this qualitative interpretive study is to focus on the case study of the response and evacuation of vulnerable people by interagencies responding to the event. Staff within these agencies were interviewed with a focus on the critical incidents that either stabilised or negatively influenced the outcome of the response. The findings included the complexity of navigating multiple agencies communication channels; understanding the different hierarchies and communication methods within each agency; data communication challenges when infrastructures were severely damaged; the importance of having the right skills, personal attributes and understanding of the organisations in the response; and the significance of having a liaison in situ representing and communicating through to agencies geographically dispersed from Canterbury. It is hoped that this research will assist in determining a future framework for interagency communication best practice and policy.

Images, UC QuakeStudies

A photograph of Dr Lucy D'Aeth, Public Health Specialist for All Right?, taking part in #FiveYearsOn. Lucy holds a sign which reads, "Five years on, I feel... ...tired, but I still love Chch. Lucy Beckenham." All Right? posted the photograph on their Facebook Timeline on 21 February 2016 at 9:12am. All Right? captioned the photograph. "Lucy from Healthy Christchurch is feeling tired, but she still loves Chch!! #fiveyears on #5yearson #allrightnz".

Images, UC QuakeStudies

A photograph of Vaea Hutchen, Health Promoter for All Right?, taking part in #FiveYearsOn. Hutchen holds a sign which reads, "Five years on, I feel... brighter and ready to go// Vaea, Aranui". All Right? posted the photograph on their Facebook page on 23 February 2016 at 6.00pm. All Right? captioned the photograph, "Aranui's Vaea from All Right? is feeling brighter and ready to go! #fiveyears on #5yearson #allrightnz".

Images, UC QuakeStudies

A photograph of Anna Mowat, Health Promoter for All Right?, taking part in #FiveYearsOn. Mowat holds a sign which reads, "Five years on I feel... A mixture of optimism and worry. Anna, Lyttelton." All Right? posted to photograph on their Facebook Timeline on 21 February 2016 at 9:11am. All Right? captioned the photograph, "Anna from Lyttelton feels a mixture of optimism and worry. #fiveyearson #5yearson #canterburynz".

Images, UC QuakeStudies

A photograph of Ciaran Fox, Mental Health Promoter for All Right?, taking part in #FiveYearsOn. Fox holds a sign which reads, "Five years on I feel... Proud, hopeful// less tired, less angry// Ciaran, Lyttelton." All Right? posted the photograph on their Facebook Timeline on 21 February at 9:11am. All Right? captioned the photograph. "Lyttelton's Ciaran from All Right? is feeling proud, hopeful, less tired and less angry. #fiveyears on #5yearson #allrightnz".

Images, UC QuakeStudies

A photograph of Emily Arps, Health Promoter for All Right?, taking part in #FiveYearsOn. Arps holds a sign which reads, "Five years on, I feel... Proud of our community and in awe of CHCH's natural beauty! Emily, St Albans." All Right? posted the photograph on their Facebook Timeline on 21 February at 9:12am. All Right? captioned the photograph. "Emily from St Albans s feeling proud of our community and in awe of Chch's natural beauty. #fiveyears on #5yearson #allrightnz".

Images, UC QuakeStudies

A photograph of Sue Turner, Manager for All Right?, taking part in #FiveYearsOn. Turner holds a sign which reads, "Five years on, I feel... Frustrated but hopeful for the future.... Sue, St Martins." All Right? posted the photograph on their Facebook Timeline on 21 February 2016 at 9:12am. All Right? captioned the photograph. "Sue - the manager of All Right? - from St Martins is feeling frustrated by hopeful for the future".

Articles, Christchurch uncovered

“It must have been a happy household,” was the remark made by one of our team members when she saw the artefact assemblage we are discussing on today’s blog post. Whilst children’s artefacts are relatively common finds on New Zealand … Continue reading →

Images, UC QuakeStudies

Personnel from the USAID Disaster Assistance Response Team (DART) standing in Firefighters Reserve, in preparation for the two minutes of silence to honour the people who lost their lives in the 22 February 2011 earthquake. Just out of the picture is a sculpture fashioned from 5 tonnes of structural steel salvaged from the site of the World Trade Centre following their collapse on 11 September 2001 in terrorist attacks on New York City. The sculpture is now used as a tribute to firefighters in New Zealand.