Disasters are rare events with major consequences; yet comparatively little is known about managing employee needs in disaster situations. Based on case studies of four organisations following the devastating earthquakes of 2010 - 2011 in Christchurch, New Zealand, this paper presents a framework using redefined notions of employee needs and expectations, and charting the ways in which these influence organisational recovery and performance. Analysis of in-depth interview data from 47 respondents in four organisations highlighted the evolving nature of employee needs and the crucial role of middle management leadership in mitigating the effects of disasters. The findings have counterintuitive implications for human resource functions in a disaster, suggesting that organisational justice forms a central framework for managing organisational responses to support and engage employees for promoting business recovery.
A document describing the origins, establishment and operation of a value management regime and framework that gave focus and improved performance of the SCIRT organisation.
A presentation which explains that NZTA have adopted SCIRT's approach to utilities management and sets out the reasons why. This presentation was created in 2015.
A story submitted by John Proffitt to the QuakeStories website.
A photograph of piles of liquefaction on the side of a residential street in Christchurch.
An article published in the August/September 2015 issue of BRANZ Build magazine. It summarises SCIRT's approach to innovation management and suggests some areas for improvement.
A story submitted by Aaron Hartle to the QuakeStories website.
Okeover House, which was used to house the University of Canterbury's Senior Management Team after the Registry building was closed. The photographer comments, "SMT moved to Okeover".
Okeover House, which was used to house the University of Canterbury's Senior Management Team after the Registry building was closed. The photographer comments, "SMT moved to Okeover".
A story submitted by Anonymous to the QuakeStories website.
A presentation created by LINZ, explaining the application and benefits of the National Forward Works Viewer.
A photograph of signs outside a Recovery Assistance Centre set up after the 22 February 2011 earthquake.
A photograph of a earthquake-damaged tree in Hagley Park which has fallen and crushed a shipping container.
A document which outlines how to keep site staff and public safe around traffic, created to discuss with site staff at on-site "toolbox talks".
A tool, in the form of a poster, given to workshop and toolbox participants and hung up at worksites and in offices, outlining five easy steps to minimise the impact of roadworks on businesses.
A photograph of a volunteer from the Wellington Emergency Management Office ordering at a temporary café. The café was set up in a house in the Christchurch central city.
A photograph of a volunteer from the Wellington Emergency Management Office ordering at a temporary café. The café was set up in a house in the Christchurch central city.
A story submitted by Elizabeth to the QuakeStories website.
A plan which provides SCIRT with a map for building and sustaining outstanding performance. The first version of this plan was produced on 18 February 2013.
An entry from Deb Robertson's blog for 10 February 2012 entitled, "Thinking about February 22....".
An entry from Deb Robertson's blog for 12 May 2011 entitled, "Another Quilt on another fence...".
An entry from Jennifer Middendorf's blog for 25 August 2014 entitled, "Tohoku 2011".
A story submitted by Brenda Greene to the QuakeStories website.
A photograph of members of the Red Cross in a Recovery Assistance Centre set up after the 22 February 2011 earthquake.
A plan which outlines the processes and IT applications and services required to manage the SCIRT programme. The first version of this plan was produced on 9 August 2011.
A promotional brochure explaining the Forward Works Viewer and that the tool was a key to cost-effective and efficient project delivery in Christchurch.
A plan which proactively addresses the risk of fraud and lays out the actions that SCIRT will take when any suspected fraud is reported or discovered. The first version of this plan was produced on 12 February 2014.
A plan which sets out how SCIRT will carry out internal communication over the life of its programme of work. The first version of this plan was produced on 24 January 2011.
A plan which outlines the function, roles and responsibilities of SCIRT during an emergency event affecting SCIRT construction works. The first version of this plan was produced on 30 April 2012. Note that personal details of key personnel have been removed from this document.
A story submitted by Rosie Belton to the QuakeStories website.