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Images for community board; more images...

Images, UC QuakeStudies

A building on Lichfield Street with damage to the top storey facade and roof. Covers have been strapped to the roof and windows have been boarded up to prevent weather damage to the inside of building. Fencing has been placed around the exterior of the building.

Images, UC QuakeStudies

A member of the public takes a closer look into the cordon, looking down to Hereford Street to the damaged Gough House, with windows boarded up and part of the Vintage Watch store. On the fence is a sign that says 'Road closed' and another one advertising a Wilson's carpark.

Videos, UC QuakeStudies

A video of an interview with Linda Stewart, Chairperson of the Burwood-Pegasus Community Board, about how the 2010 and 2011 Canterbury earthquakes have affected the facilities in her ward. Stewart talks about the loss of recreational reserves such as QEII Park, and the likelihood that residents will leave the area if they cannot teach their children to swim. She also talks about the repair process, and the need for community meeting places.

Images, UC QuakeStudies

A information board on the fence around the Homestead at Mona Vale. It says 'This hertiage building is managed by the Christchurch City Council on behalf of the city's residents. Until recently it served as a restaurant and function centre. This building was damaged in the 2010/2011 Canterbury earthquakes and ongoing aftershocks. Propping walls and other support is designed to keep the building weather-proof until a decision about its future can be made'.

Videos, UC QuakeStudies

A video of an interview with Lianne Dalziel about her decision to run for the mayoralty of Christchurch. Dalziel talks about resigning as a member of parliament, creating a sounding board for community, businesses, and the political spectrum at the Christchurch City Council, and the importance of uniting the Council.

Images, UC QuakeStudies

A photograph of a house at 7 Rees Street. The side of the house has been covered in plastic sheeting. Plywood has been used to board up the door. The number of the house has been spray-painted on the wall next to the door. The letterbox of the house next door also has its house number spray-painted on it.

Images, UC QuakeStudies

A photograph of Robin Duff's house at 386 Oxford Terrace. The grass has been recently mowed but the dead grass has not been removed. One of the windows has been boarded up with plywood. A yellow sticker on the door indicates that access to the house is restricted. The photographer comments, "The lawn was mowed as part of the maintenance project on red-zoned properties".

Images, UC QuakeStudies

A photograph of Robin Duff's house at 386 Oxford Terrace. The grass has not been mowed and one of the windows has been boarded up with plywood. A yellow sticker on the door indicates that the access to the house is restricted. There is also a sign in the window to the left, depicting a bulldozer with a line through it. The photographer comments, "Avon Loop resident Donna Allfrey made the sign for Duff".

Images, UC QuakeStudies

A photograph of Robin Duff's house at 386 Oxford Terrace. The grass has not been mowed and one of the windows has been boarded up with plywood. A yellow sticker on the door indicates that the access to the house is restricted. There is also a sign in the window to the left, depicting a bulldozer with a line through it. The photographer comments, "Avon Loop resident Donna Allfrey made the sign for Duff".

Audio, Radio New Zealand

As Chief Executive of Te Runanga o Ngāi Tahu, Arihia Bennett leads a whanau of more than 78,000 iwi members, including their near-$2b worth of assets. She's been in the role for 11 years, overseeing all of Ngāi Tahu's operations, including farming, seafood, tourism and investment. She has also served as Canterbury Earthquake Recovery Commissioner, been on the board of Barnardos NZ and the Christchurch Women's Refuge (now known as Aviva). She is a current member of the Global Women's Network and the Tuahiwi Maori Women's Welfare League. In 2008, she was made a Member of the New Zealand Order of Merit for services to Maori and the community. Arihia Bennett is a social worker by profession, from a whanau steeped in community service. She talks to Susie Ferguson about her leadership style, her vision for Ngāi Tahu and her love of vintage clothes.

Research papers, University of Canterbury Library

Abstract The original intention for the Partnership Community Worker (PCW) project in 2006 was for it to be an extension of the Pegasus Health General Practice and furthermore to be a bridge between the community and primary healthcare. It was believed that a close working relationship between the Practice Nurse and the PCW would help the target population of Māori, Pacifica and low income people to address and overcome their perceived barriers to healthcare which included: finance, transport, anxiety, cultural issues, communication, or lack of knowledge. Seven years later although the PCW project has been deemed a success in the Canterbury District Health Board annual reports (2013-14) and community and government agencies, including the Christchurch Resettlement Service (2012), many of the Pegasus Health General Practices have not utilised the project to its full extent, hence the need for this research. I was interested in finding out in the first instance if the model had changed and, if so why, and in the second instance if the promotional material currently distributed by Pegasus Health Primary Health Organisation reflected the daily practice of the PCW. A combination of methods were used including: surveys to the Pegasus Health General Practices, interviews with PCWs, interviews with managers of both the PCW host organisations and referring agencies to the PCW project. All the questions asked of all the participants in this research were focussed on their own perception of the role of the PCW. Results showed that the model has changed and although the publications were not reflecting the original intention of the project they did reflect the daily practice of the PCWs who are now struggling to meet much wider community expectations and needs. Key Results: Partnership Community Worker (PCW) interviews: Seventeen PCWs of the 19 employed were interviewed face to face. A number expressed interest in more culturally specific training and some are pursuing qualifications in social work; for many pay parity is an issue. In addition, many felt overwhelmed by the expectations around clients with mental health issues and housing issues now, post-earthquakes. Medical Practice surveys: Surveys were sent to eighty-two Pegasus Health medical practices and of these twenty five were completed. Results showed the full capacity of the PCW role was not clearly understood by all with many believing it was mostly a transport service. Those who did understand the full complexity of the role were very satisfied with the outcomes. PCW Host Community Manager Interviews: Of the ten out of twelve managers interviewed, some wished for more communication with Pegasus Health management because they felt aspects of both the PCW role and their own role as managers had become blurred over time. Referring organisations: Fifteen of the fifty referring community or government organisations participated. The overall satisfaction of the service was high and some acknowledged the continuing need for PCWs to be placed in communities where they were well known and trusted. Moreover results also showed that both the Canterbury earthquakes 2010-2011 and the amalgamation of Partnership Health PHO and Pegasus Health Charitable Limited in 2013 have contributed to the change of the model. Further future research may also be needed to examine the long term effects on the people of Canterbury involved in community work during the 2011-2014 years.  

Images, UC QuakeStudies

A photograph of Robin Duff's house at 386 Oxford Terrace. The grass has been mowed, but the dead grass has not been removed. One of the windows has been boarded up with plywood. A yellow sticker on the door indicates that the access to the house is restricted. The number 386 has been spray-painted on the footpath in front of the house. The photographer comments, "The lawn was mowed as part of the maintenance project on red-zoned properties. The numbers were spray-painted in front of all the properties in the Avon Loop in order to keep track of the property number after the mailboxes were lost or removed".

Audio, Radio New Zealand

An Auckland community board wants Parliament to amend a Treaty Settlement Bill for Ngati Whatua o Orakei, to exclude a piece of land; Maori Wardens have fronted up to a researcher looking at how the Christchurch earthquake has affected emergency workers; Taranaki Maori are being called to a Treaty Update hui this weekend - to keep abreast of tribal claims against the Crown; The winner of the Golden Shears Open Women's Title for 2012 says she's keen to keep competing for a few more years yet and hopes she can inspire more wool handlers to get to her level and to prove that it is achievable.

Audio, Radio New Zealand

A magnitude six earthquake which struck in Canterbury just before quarter-past-nine Wednesday morning has left some nearby residents feeling a bit shaken. The quake, which struck 45 kilometres north of Geraldine at a depth of ten kilometres, was located in the Southern Alps, away from populated areas. It was widely felt in Geraldine, Timaru and Temuka - though there are no reports of serious damage or injury. Timaru District Council says it's closing a stadium and other facilities for assessment. Two people who experienced the quake, Janene Adams who's deputy chair of the Geraldine Community Board, and from further north, and the operator of the Mount Somers Holiday Park, Maureen Meanwell, spoke with Charlotte Cook

Research Papers, Lincoln University

This paper identifies and analyses the networks of support for tangata whaiora (mental health clients) utilising a kaupapa Mäori health service following the Ötautahi/Christchurch earthquakes in Aotearoa New Zealand from 2010 to 2012. Semi- structured interviews were undertaken with 39 participants, comprising clients (Mäori and Päkehä), staff, managers and board members of a kaupapa Mäori provider in the city. Selected quotes are presented alongside a social network analysis of the support accessed by all participants. Results show the signifi cant isolation of both Mäori and Päkehä mental health clients post- disaster and the complexity of individuals and collectives dealing with temporally and spatially overlapping hazards and disasters at personal, whänau and community level.

Research papers, University of Canterbury Library

Interagency Emergency Response Teams (IERTs) play acrucial role in times of disasters. Therefore it is crucial to understand more thoroughly the communication roles and responsibilities of interagency team members and to examine how individual members communicate within a complex, evolving, and unstable environment. It is also important to understand how different organisational identities and their spatial geographies contribute to the interactional dynamics. Earthquakes hit the Canterbury region on September, 2010 and then on February 2011 a more devastating shallow earthquake struck resulting in severe damage to the Aged Residential Care (ARC) sector. Over 600 ARC beds were lost and 500 elderly and disabled people were displaced. Canterbury District Health Board (CDHB) set up an interagency emergency response team to address the issues of vulnerable people with significant health and disability needs who were unable to access their normal supports due to the effects of the earthquake. The purpose of this qualitative interpretive study is to focus on the case study of the response and evacuation of vulnerable people by interagencies responding to the event. Staff within these agencies were interviewed with a focus on the critical incidents that either stabilised or negatively influenced the outcome of the response. The findings included the complexity of navigating multiple agencies communication channels; understanding the different hierarchies and communication methods within each agency; data communication challenges when infrastructures were severely damaged; the importance of having the right skills, personal attributes and understanding of the organisations in the response; and the significance of having a liaison in situ representing and communicating through to agencies geographically dispersed from Canterbury. It is hoped that this research will assist in determining a future framework for interagency communication best practice and policy.

Audio, Radio New Zealand

Questions to Ministers 1. Hon ANNETTE KING to the Minister for Social Development and Employment: How many working-age people are currently receiving a main benefit and how does this compare to July 2010? 2. AMY ADAMS to the Minister of Finance: What reports has he received on the cost of damage from the Canterbury earthquake? 3. Hon DAVID CUNLIFFE to the Minister of Finance: Will he agree to a full public and independent Commission of Inquiry into the collapse of South Canterbury Finance? 4. METIRIA TUREI to the Attorney-General: Does he stand by his statement that the Marine and Coastal Area (Takutai Moana) Bill "treats all New Zealanders including Māori without discrimination"? 5. Hon DARREN HUGHES to the Minister of Transport: Does he stand by his statement that "the Government is totally committed to the SuperGold Card"? 6. TIM MACINDOE to the Minister for Social Development and Employment: What is the Government doing to support the Canterbury community through the earthquake recovery? 7. Hon TREVOR MALLARD to the Minister of Education: Does she stand by all of her statements in answer to oral question No. 8 yesterday? 8. Dr PAUL HUTCHISON to the Minister of Health: What reports has he received on the Canterbury District Health Board's actions following the Canterbury earthquake? 9. Hon DAVID PARKER to the Attorney-General: Given his answer yesterday that he agreed with the Prime Minister's statement earlier this year, "in the end if we can't reach an agreement then the status quo will remain", what acknowledgement, if any, has he received from the Māori Party that the new legal framework for settling foreshore and seabed claims will be "durable"? 10. Dr JACKIE BLUE to the Minister of Transport: What updates has he received on transport in and around Canterbury following the earthquake and numerous aftershocks? 11. DARIEN FENTON to the Minister of Labour: Is she currently considering any changes to employment law that were not included in the changes announced at the National Party Conference; if so, what are they? 12. KATRINA SHANKS to the Minister of Housing: How is the Department of Building and Housing working to keep landlords and tenants informed of their rights and responsibilities following the Christchurch earthquake?

Audio, Radio New Zealand

Questions to Ministers 1. AARON GILMORE to the Minister of Finance: What steps are the Government and the Earthquake Commission taking to streamline the Canterbury earthquake claims process? 2. Hon PHIL GOFF to the Prime Minister: Does he stand by his statement that "the vast majority" of people will be "better off" as a result of his tax switch on 1 October 2010? 3. KEVIN HAGUE to the Minister of Conservation: Does she agree with Forest and Bird that "many endangered species will meet a watery death, or be rudely shunted from their homes", if the Mōkihinui dam is given the green light? 4. Hon ANNETTE KING to the Minister for ACC: Is he satisfied with the performance of ACC? 5. NICKY WAGNER to the Minister for Economic Development: What steps will the Government take to aid the recovery of the Canterbury region from the recent major earthquake? 6. Hon DAVID CUNLIFFE to the Minister of Finance: What advice, if any, did Treasury receive from KordaMentha in relation to South Canterbury Finance's financial condition prior to approving the extension of the Crown Retail Deposit Guarantee Scheme, and did this advice question whether such an extension was appropriate? 7. COLIN KING to the Minister of Transport: What is the Government doing to address challenges in delivering supplies into the area affected by the Canterbury earthquake? 8. Hon RUTH DYSON to the Minister of Health: When will all the District Health Board Annual Plans for 2010/11 be publicly available? 9. JO GOODHEW to the Minister of Education: How were Canterbury schools affected by last Saturday's earthquake, and what is the current situation for schools in the region? 10. Hon DAVID PARKER to the Attorney-General: Is his objective under the new foreshore and seabed bill to settle the protracted controversy around foreshore and seabed? 11. AMY ADAMS to the Minister of Agriculture: What is the Government doing to support the rural Canterbury community through the earthquake recovery? 12. DARIEN FENTON to the Minister of Labour: Does she stand by all of the statements made on her behalf in response to question for oral answer No. 11 on 9 September 2010? Questions to Members 1. DARIEN FENTON to the Chairperson of the Transport and Industrial Relations Committee: How many submissions were received on the Employment Relations Amendment Bill (No. 2) as at 5pm Monday, 13 September 2010?

Audio, Radio New Zealand

TRACEY MARTIN to the Minister responsible for Novopay: Does he stand by his statement of 11 February 2014, "education payroll is the most complex in New Zealand and more work remains to be done to simplify the business processes to ensure it runs as smoothly as possible each year"? Hon DAVID CUNLIFFE to the Prime Minister: Does he stand by his statement that "the true builders of that future are the millions of New Zealanders working in the homes, the businesses, the industries of our country"? MAGGIE BARRY to the Minister of Finance: What progress is the Government making with its share offer programme, which is freeing up money for reinvestment in new public assets without having to increase Government debt? ANDREW LITTLE to the Attorney-General: Will he release all correspondence between the Christchurch Crown Solicitor or any other solicitor acting for the Ministry of Business, Innovation and Employment, and counsel for Peter Whittall on the decision not to proceed with the prosecution of Mr Whittall under the Health and Safety in Employment Act 1992 relating to conditions at the Pike River Mine that lead to the deaths of 29 miners; if not, why not? KEVIN HAGUE to the Minister of Health: When were Ministry of Health officials first informed that the dispute between the Southern District Health Board and South Link Health involved allegations of the misuse of public funding, and when were they first informed that this alleged misuse was suspected to involve elements that could be fraud? Dr CAM CALDER to the Minister for Tertiary Education, Skills and Employment: What announcements has the Government made on the Tertiary Education Strategy for New Zealand? Hon RUTH DYSON to the Minister responsible for the Earthquake Commission: Does he stand by his statement made yesterday in the House with regard to Canterbury Labour Members of Parliament that they "have made no more than five requests for assistance through the Earthquake Commission"; if not, when will he be correcting his statement and apologising? MARK MITCHELL to the Minister for Communications and Information Technology: How is the Government's Information and Communication Technology programme improving New Zealanders' access to improved technology and better connectivity? GRANT ROBERTSON to the Minister of Justice: On what date did she receive an invitation to visit the Shanghai office of Oravida Ltd during her Ministerial visit to China in October 2013, and what actions did she take to ensure this visit met her obligations under the Cabinet Manual? CATHERINE DELAHUNTY to the Associate Minister of Education: Did the communities in Christchurch, Auckland and Queenstown, where four schools are to be built using a public-private partnership (PPP) model, ask the Government for private sector management of their school buildings? PAUL FOSTER-BELL to the Minister of Health: What investment is the Government making in improving nutrition and exercise for pre-schoolers? JOANNE HAYES to the Minister of Corrections: What steps has the Government taken to improve access to alcohol and drug treatment for prisoners?

Research papers, University of Canterbury Library

Background: We are in a period of history where natural disasters are increasing in both frequency and severity. They are having widespread impacts on communities, especially on vulnerable communities, those most affected who have the least ability to prepare or respond to a disaster. The ability to assemble and effectively manage Interagency Emergency Response Teams (IERTs) is critical to navigating the complexity and chaos found immediately following disasters. These teams play a crucial role in the multi-sectoral, multi-agency, multi-disciplinary, and inter-organisational response and are vital to ensuring the safety and well-being of vulnerable populations such as the young, aged, and socially and medically disadvantaged in disasters. Communication is key to the smooth operation of these teams. Most studies of the communication in IERTs during a disaster have been focussed at a macro-level of examining larger scale patterns and trends within organisations. Rarely found are micro-level analyses of interpersonal communication at the critical interfaces between collaborating agencies. This study set out to understand the experiences of those working at the interagency interfaces in an IERT set up by the Canterbury District Health Board to respond to the needs of the vulnerable people in the aftermath of the destructive earthquakes that hit Canterbury, New Zealand, in 2010-11. The aim of the study was to gain insights about the complexities of interpersonal communication (micro-level) involved in interagency response coordination and to generate an improved understanding into what stabilises the interagency communication interfaces between those agencies responding to a major disaster. Methods: A qualitative case study research design was employed to investigate how interagency communication interfaces were stabilised at the micro-level (“the case”) in the aftermath of the destructive earthquakes that hit Canterbury in 2010-11 (“the context”). Participant recruitment was undertaken by mapping which agencies were involved within the IERT and approaching representatives from each of these agencies. Data was collected via individual interviews using a semi-structured interview guide and was based on the “Critical Incident Technique”. Subsequently, data was transcribed verbatim and subjected to inductive analysis. This was underpinned theoretically by Weick’s “Interpretive Approach” and supported by Nvivo qualitative data analysis software. Results: 19 participants were interviewed in this study. Out of the inductive analysis emerged two primary themes, each with several sub-factors. The first major theme was destabilising/disruptive factors of interagency communication with five sub-factors, a) conflicting role mandates, b) rigid command structures, c) disruption of established communication structures, d) lack of shared language and understanding, and e) situational awareness disruption. The second major theme stabilising/steadying factors in interagency communication had four sub-factors, a) the establishment of the IERT, b) emergent novel communication strategies, c) establishment of a liaison role and d) pre-existing networks and relationships. Finally, there was a third sub-level identified during inductive analysis, where sub-factors from both primary themes were noted to be uniquely interconnected by emergent “consequences” arising out of the disaster context. Finally, findings were synthesised into a conceptual “Model of Interagency Communication at the Micro-level” based on this case study of the Canterbury earthquake disaster response. Discussion: The three key dimensions of The People, The Connections and The Improvisations served as a framework for the discussion of what stabilises interagency communication interfaces in a major disaster. The People were key to stabilising the interagency interfaces through functioning as a flexible conduit, guiding and navigating communication at the interagency interfaces and improving situational awareness. The Connections provided the collective competence, shared decision-making and prior established relationships that stabilised the micro-level communication at interagency interfaces. And finally, The Improvisations i.e., novel ideas and inventiveness that emerge out of rapidly changing post-disaster environments, also contributed to stabilisation of micro-level communication flows across interagency interfaces in the disaster response. “Command and control” hierarchical structures do provide clear processes and structures for teams working in disasters to follow. However, improvisations and novel solutions are also needed and often emerge from first responders (who are best placed to assess the evolving needs in a disaster where there is a high degree of uncertainty). Conclusion: This study highlights the value of incorporating an interface perspective into any study that seeks to understand the processes of IERTs during disaster responses. It also strengthens the requirement for disaster management frameworks to formally plan for and to allow for the adaptive responsiveness of local teams on the ground, and legitimise and recognise the improvisations of those in the role of emergent boundary spanners in a disaster response. This needs to be in addition to existing formal disaster response mechanisms. This study provides a new conceptual model that can be used to guide future case studies exploring stability at the interfaces of other IERTs and highlights the centrality of communication in the experiences of members of teams in the aftermath of a disaster. Utilising these new perspectives on stabilising communication at the interagency interfaces in disaster responses will have practical implications in the future to better serve the needs of vulnerable people who are at greatest risk of adverse outcomes in a disaster.