Contemporary organisations operate in rapidly evolving complex and ambiguous environments for which traditional change management approaches are insufficient. Under these conditions, organisations need to demonstrate learning and adaptive capabilities to effectively manage crises. Yet, the swift development and enactment of these capabilities can be particularly challenging for large, operationally diverse, and financially constrained public-sector organisations such as universities. Despite growing need for evidence-based research to guide crisis and change management in the higher education sector, the organisational literature offers limited insights. The combined impact of the 2010 and 2011 Canterbury earthquakes with a well-advanced restructure provided an opportunity to investigate institutional adaptation to and management of a compounded planned change (i.e., restructure) and an unplanned change (i.e., natural disaster response) at a university. Beginning in 2016, individual semi-structured interviews were conducted with 20 middle and senior university managers to capture their perspectives of compounded planned and unplanned change management, covering views of leadership, and of operational, structural, relational, and extra-organisational factors. Data were analysed using reflexive thematic analysis. The analysis coalesced into two overarching themes: Change Management Approaches and Lessons Learned through Change. Change Management Approaches evince institutional adaptation factors, along with barriers and enablers to effective change management, arising from the interplay of, and tensions between, leadership capabilities and a longstanding participatory culture. Lessons Learned through Change encompass business continuity mechanisms, and the learning opportunities seized and missed by leaders. The findings assert the primacy of workforce capabilities to 21st-century organisational success and thriving and substantiate that the calibre and availability of workforce capability is contingent on organisational culture and leadership. Leaders must ensure organisational agility by empowering employees, leveraging and integrating their contributions within and across functional units, and promoting effective two-way communication. The research argues for a hybrid repertoire of versatile dynamic organisational leadership qualities and capabilities to effectively navigate the multidimensional challenges and uncertainties in this sector and 21st-century business conditions. Of overarching significance to this repertoire is purpose-oriented emotionally intelligent leadership that honours the individual and collective dignity, diversity, and intelligence of all employees. This research empirically evidences the co-occurrence of planned and unplanned change in contemporary society, and continuous organisational adaptation and resilience to navigate the persistent volatility during a protracted crisis. Accordingly, the thesis argues that continued bifurcation of planned and unplanned change fields, and strategic and change management leadership theories is untenable, and that an integrated framework of organisational leadership and change management methodologies is required for organisations to effectively respond to and navigate the challenges and volatility of contemporary organisational contexts.
The city of Ōtautahi/Christchurch experienced a series of earthquakes that began on September 4th, 2010. The most damaging event occurred on February 22nd, 2011 but significant earthquakes also occurred on June 13th and December 23rd with aftershocks still occurring well into 2012. The resulting disaster is the second deadliest natural disaster in New Zealand’s history with 185 deaths. During 2011 the Canterbury earthquakes were one of the costliest disasters worldwide with an expected cost of up to $NZ30 billion. Hundreds of commercial buildings and thousands of houses have been destroyed or are to be demolished and extensive repairs are needed for infrastructure to over 100,000 homes. As many as 8,900 people simply abandoned their homes and left the city in the first few months after the February event (Newell, 2012), and as many as 50,000 may leave during 2012. In particular, young whānau and single young women comprised a disproportionate number of these migrants, with evidence of a general movement to the North Island. Te Puni Kōkiri sought a mix of quantitative and qualitative research to examine the social and economic impacts of the Christchurch earthquakes on Māori and their whānau. The result of this work will be a collection of evidence to inform policy to support and assist Māori and their whānau during the recovery/rebuild phases. To that end, this report triangulates available statistical and geographical information with qualitative data gathered over 2010 and 2011 by a series of interviews conducted with Māori who experienced the dramatic events associated with the earthquakes. A Māori research team at Lincoln University was commissioned to undertake the research as they were already engaged in transdisciplinary research (began in the May 2010), that focused on quickly gathering data from a range of Māori who experienced the disaster, including relevant economic, environmental, social and cultural factors in the response and recovery of Māori to these events. Participants for the qualitative research were drawn from Māori whānau who both stayed and left the city. Further data was available from ongoing projects and networks that the Lincoln research team was already involved in, including interviews with Māori first responders and managers operating in the CBD on the day of the February event. Some limited data is also available from younger members of affected whānau. Māori in Ōtautahi/Christchurch City have exhibited their own culturally-attuned collective responses to the disaster. However, it is difficult to ascertain Māori demographic changes due to a lack of robust statistical frameworks but Māori outward migration from the city is estimated to range between 560 and 1,100 people. The mobility displayed by Māori demonstrates an important but unquantified response by whānau to this disaster, with emigration to Australia presenting an attractive option for young Māori, an entrenched phenomenon that correlates to cyclical downturns and the long-term decline of the New Zealand economy. It is estimated that at least 315 Māori have emigrated from the Canterbury region to Australia post-quake, although the disaster itself may be only one of a series of events that has prompted such a decision. Māori children made up more than one in four of the net loss of children aged 6 to 15 years enrolled in schools in Greater Christchurch over the year to June 2011. Research literature identifies depression affecting a small but significant number of children one to two years post-disaster and points to increasing clinical and organisational demands for Māori and other residents of the city. For those residents in the eastern or coastal suburbs – home to many of the city’s Māori population - severe damage to housing, schools, shops, infrastructure, and streets has meant disruption to their lives, children’s schooling, employment, and community functioning. Ongoing abandonment of homes by many has meant a growing sense of unease and loss of security, exacerbated by arson, burglaries, increased drinking, a stalled local and national economy, and general confusion about the city’s future. Māori cultural resilience has enabled a considerable network of people, institutions, and resources being available to Māori , most noticeably through marae and their integral roles of housing, as a coordinating hub, and their arguing for the wider affected communities of Christchurch. Relevant disaster responses need to be discussed within whānau, kōhanga, kura, businesses, communities, and wider neighbourhoods. Comprehensive disaster management plans need to be drafted for all iwi in collaboration with central government, regional, and city or town councils. Overall, Māori are remarkably philosophical about the effects of the disaster, with many proudly relishing their roles in what is clearly a historic event of great significance to the city and country. Most believe that ‘being Māori’ has helped cope with the disaster, although for some this draws on a collective history of poverty and marginalisation, features that contribute to the vulnerability of Māori to such events. While the recovery and rebuild phases offer considerable options for Māori and iwi, with Ngāi Tahu set to play an important stakeholder in infrastructural, residential, and commercial developments, some risk and considerable unknowns are evident. Considerable numbers of Māori may migrate into the Canterbury region for employment in the rebuild, and trades training strategies have already been established. With many iwi now increasingly investing in property, the risks from significant earthquakes are now more transparent, not least to insurers and the reinsurance sector. Iwi authorities need to be appraised of insurance issues and ensure sufficient coverage exists and investments and developments are undertaken with a clear understanding of the risks from natural hazards and exposure to future disasters.
In the aftermath of the 2011 earthquake, a state of polycentric urbanity was thrust upon New Zealand’s second largest city. As the city-centre lay in disrepair, smaller centres started to materialise elsewhere, out of necessity. Transforming former urban peripheries and within existing suburbs into a collective, dispersed alternative to the city centre, these sub-centres prompted a range of morphological, socio-cultural and political transformations, and begged multiple questions: how to imbue these new sub-centres with gravity? How to render them a genuine alternative to the CBD? How do they operate within the wider city? How to cope with the physical and cultural transformations of this shifting urbanscape and prevent them occurring ad lib? Indeed, the success and functioning of the larger urban structure hinges upon a critical, informed response to these sub-centre urban contexts. Yet, with an unrelenting focus on the CBD rebuild - effectively a polycentric denial - little such attention has been granted. Taking this urban condition as its premise and its provocation, this thesis investigates architecture’s role in the emergent sub-centre. It asks: what can architecture do in these urban contexts; how can architecture act upon the emergent sub-centre in a critical, catalytic fashion? Identifying this volatile condition as both an opportunity for architectural experimentation and a need for critical architectural engagement, this thesis seeks to explore the sub-centre (as an idea and actual urban context) as architecture’s project: its raison d’etre, impetus and aspiration. These inquiries are tested through design-led research: an initial design question provoking further, broader discursive research (and indeed, seeking broader implications). The first section is a site-specific, design for Sumner, Christchurch. Titled ‘An Agora Anew’; this project - both in conception and outcome - is a speculative response to a specific sub-centre condition. The second section ‘The Sub-centre as Architecture’s Project’ explores the ideas provoked by the design project within a discursive framework. Firstly it identifies the sub-centre as a context in desperate need of architectural attention (why architecture?); secondly, it negotiates a possible agenda for architecture in this context through terms of engagement that are formal, critical and opportunistic (how architecture?): enabling it to take a position on and in the sub-centre. Lastly, a critical exegesis positions the design in regards to the broader discursive debate: critiquing it an architectural project predicated upon the idea of the sub-centre. The implications of this design-led thesis are twofold: firstly, for architecture’s role in the sub-centre (especially to Christchurch); secondly for the possibilities of architecture’s productive engagement with the city (largely through architectural form), more generally. In a century where radical, new urban contexts (of which the sub-centre is just one) are commonplace, this type of thinking – what can architecture do in the city? - is imperative.
“much of what we know about leadership is today redundant because it is literally designed for a different operating model, a different context, a different time” (Pascale, Sternin, & Sternin, p. 4). This thesis describes a project that was designed with a focus on exploring ways to enhance leadership capacity in non-government organisations operating in Christchurch, New Zealand. It included 20 CEOs, directors and managers from organisations that cover a range of settings, including education, recreation, and residential and community therapeutic support; all working with adolescents. The project involved the creation of a peer-supported professional learning community that operated for 14 months; the design and facilitation of which was informed by the Appreciative Inquiry principles of positive focus and collaboration. At the completion of the research project in February 2010, the leaders decided to continue their collective processes as a self-managing and sustaining professional network that has grown and in 2014 is still flourishing under the title LYNGO (Leaders of Youth focussed NGOs). Two compelling findings emerged from this research project. The first of these relates to efficacy of a complexity thinking framework to inform the actions of these leaders. The leaders in this project described the complexity thinking framework as the most relevant, resonant and dynamic approach that they encountered throughout the research project. As such this thesis explores this complexity thinking informed leadership in detail as the leaders participating in this project believed it offers an opportune alternative to more traditional forms of positional leadership and organisational approaches. This exploration is more than simply a rationale for complexity thinking but an iterative in-depth exploration of ‘complexity leadership in action’ which in Chapter 6 elaborates on detailed leadership tools and frameworks for creating the conditions for self-organisation and emergence. The second compelling finding relates to efficacy of Appreciative Inquiry as an emergent research and development process for leadership learning. In particular the adoption of two key principles; positive focus and inclusivity were beneficial in guiding the responsive leadership learning process that resulted in a professional learning community that exhibited high engagement and sustainability. Additionally, the findings suggest that complexity thinking not only acts as a contemporary framework for adaptive leadership of organisations as stated above; but that complexity thinking has much to offer as a framework for understanding leadership development processes through the application of Appreciative Inquiry (AI)-based principles. A consideration of the components associated with complexity thinking has promise for innovation and creativity in the development of leaders and also in the creation of networks of learning. This thesis concludes by suggesting that leaders focus on creating hybrid organisations, ones which leverage the strengths (and minimise the limitations) of self-organising complexity-informed organisational processes, while at the same time retaining many of the strengths of more traditional organisational management structures. This approach is applied anecdotally to the place where this study was situated: the post-earthquake recovery of Christchurch, New Zealand.
The structure and geomorphology of active orogens evolves on time scales ranging from a single earthquake to millions of years of tectonic deformation. Analysis of crustal deformation using new and established remote sensing techniques, and integration of these data with field mapping, geochronology and the sedimentary record, create new opportunities to understand orogenic evolution over these timescales. Timor Leste (East Timor) lies on the northern collisional boundary between continental crust from the Australian Plate and the Banda volcanic arc. GPS studies have indicated that the island of Timor is actively shortening. Field mapping and fault kinematic analysis of an emergent Pliocene marine sequence identifies gentle folding, overprinted by a predominance of NW-SE oriented dextral-normal faults and NE-SW oriented sinistral-normal faults that collectively bound large (5-20km2) bedrock massifs throughout the island. These fault systems intersect at non-Andersonian conjugate angles of approximately 120° and accommodate an estimated 20 km of orogen-parallel extension. Folding of Pliocene rocks in Timor may represent an early episode of contraction but the overall pattern of deformation is one of lateral crustal extrusion sub-parallel to the Banda Arc. Stratigraphic relationships suggest that extrusion began prior to 5.5 Ma, during and after initial uplift of the orogen. Sedimentological, geochemical and Nd isotope data indicate that the island of Timor was emergent and shedding terrigenous sediment into carbonate basins prior to 4.5 Ma. Synorogenic tectonic and sedimentary phases initiated almost synchronously across much of Timor Leste and <2 Myr before similar events in West Timor. An increase in plate coupling along this obliquely converging boundary, due to subduction of an outlying continental plateau at the Banda Trench, is proposed as a mechanism for uplift that accounts for orogen-parallel extension and early uplift of Timor Leste. Rapid bathymetric changes around Timor are likely to have played an important role in evolution of the Indonesian Seaway. The 2010 Mw 7.1 Darfield (Canterbury) earthquake in New Zealand was complex, involving multiple faults with strike-slip, reverse and normal displacements. Multi-temporal cadastral surveying and airborne light detection and ranging (LiDAR) surveys allowed surface deformation at the junction of three faults to be analyzed in this study in unprecedented detail. A nested, localized restraining stepover with contractional bulging was identified in an area with the overall fault structure of a releasing bend, highlighting the surface complexities that may develop in fault interaction zones during a single earthquake sequence. The earthquake also caused river avulsion and flooding in this area. Geomorphic investigations of these rivers prior to the earthquake identify plausible precursory patterns, including channel migration and narrowing. Comparison of the pre and post-earthquake geomorphology of the fault rupture also suggests that a subtle scarp or groove was present along much of the trace prior to the Darfield earthquake. Hydrogeology and well logs support a hypothesis of extended slip history and suggests that that the Selwyn River fan may be infilling a graben that has accumulated late Quaternary vertical slip of <30 m. Investigating fault behavior, geomorphic and sedimentary responses over a multitude of time-scales and at different study sites provides insights into fault interactions and orogenesis during single earthquakes and over millions of years of plate boundary deformation.
This dissertation addresses a diverse range of topics in the physics-based broadband ground motion simulation, with a focus on New Zealand applications. In particular the following topics are addressed: the methodology and computational implementation of a New Zealand Velocity Model for broadband ground motion simulation; generalised parametric functions and spatial correlations for seismic velocities in the Canterbury, New Zealand region from surface-wave-based site characterisation; and ground motion simulations of Hope Fault earthquakes. The paragraphs below outline each contribution in more detail. A necessary component in physics-based ground motion simulation is a 3D model which details the seismic velocities in the region of interest. Here a velocity model construction methodology, its computational implementation, and application in the construction of a New Zealand velocity model for use in physics-based broadband ground motion simulation are presented. The methodology utilises multiple datasets spanning different length scales, which is enabled via the use of modular sub-regions, geologic surfaces, and parametric representations of crustal velocity. A number of efficiency-related workflows to decrease the overall computational construction time are employed, while maintaining the flexibility and extensibility to incorporate additional datasets and re- fined velocity parameterizations as they become available. The model comprises explicit representations of the Canterbury, Wellington, Nelson-Tasman, Kaikoura, Marlborough, Waiau, Hanmer and Cheviot sedimentary basins embedded within a regional travel-time tomography-based velocity model for the shallow crust and provides the means to conduct ground motion simulations throughout New Zealand for the first time. Recently developed deep shear-wave velocity profiles in Canterbury enabled models that better characterise the velocity structure within geologic layers of the Canterbury sedimentary basin to be developed. Here the development of depth- and Vs30-dependent para-metric velocity and spatial correlation models to characterise shear-wave velocities within the geologic layers of the Canterbury sedimentary basin are presented. The models utilise data from 22 shear-wave velocity profiles of up to 2.5km depth (derived from surface wave analysis) juxtaposed with models which detail the three-dimensional structure of the geologic formations in the Canterbury sedimentary basin. Parametric velocity equations are presented for Fine Grained Sediments, Gravels, and Tertiary layer groupings. Spatial correlations were developed and applied to generate three-dimensional stochastic velocity perturbations. Collectively, these models enable seismic velocities to be realistically represented for applications such as 3D ground motion and site response simulations. Lastly the New Zealand velocity model is applied to simulate ground motions for a Mw7.51 rupture of the Hope Fault using a physics-based simulation methodology and a 3D crustal velocity model of New Zealand. The simulation methodology was validated for use in the region through comparison with observations for a suite of historic small magnitude earthquakes located proximal to the Hope Fault. Simulations are compared with conventionally utilised empirical ground motion models, with simulated peak ground velocities being notably higher in regions with modelled sedimentary basins. A sensitivity analysis was undertaken where the source characteristics of magnitude, stress parameter, hypocentre location and kinematic slip distribution were varied and an analysis of their effect on ground motion intensities is presented. It was found that the magnitude and stress parameter strongly influenced long and short period ground motion amplitudes, respectively. Ground motion intensities for the Hope Fault scenario are compared with the 2016 Kaikoura Mw7.8 earthquake, it was found that the Kaikoura earthquake produced stronger motions along the eastern South Island, while the Hope Fault scenario resulted in stronger motions immediately West of the near-fault region. The simulated ground motions for this scenario complement prior empirically-based estimates and are informative for mitigation and emergency planning purposes.
Background: We are in a period of history where natural disasters are increasing in both frequency and severity. They are having widespread impacts on communities, especially on vulnerable communities, those most affected who have the least ability to prepare or respond to a disaster. The ability to assemble and effectively manage Interagency Emergency Response Teams (IERTs) is critical to navigating the complexity and chaos found immediately following disasters. These teams play a crucial role in the multi-sectoral, multi-agency, multi-disciplinary, and inter-organisational response and are vital to ensuring the safety and well-being of vulnerable populations such as the young, aged, and socially and medically disadvantaged in disasters. Communication is key to the smooth operation of these teams. Most studies of the communication in IERTs during a disaster have been focussed at a macro-level of examining larger scale patterns and trends within organisations. Rarely found are micro-level analyses of interpersonal communication at the critical interfaces between collaborating agencies. This study set out to understand the experiences of those working at the interagency interfaces in an IERT set up by the Canterbury District Health Board to respond to the needs of the vulnerable people in the aftermath of the destructive earthquakes that hit Canterbury, New Zealand, in 2010-11. The aim of the study was to gain insights about the complexities of interpersonal communication (micro-level) involved in interagency response coordination and to generate an improved understanding into what stabilises the interagency communication interfaces between those agencies responding to a major disaster. Methods: A qualitative case study research design was employed to investigate how interagency communication interfaces were stabilised at the micro-level (“the case”) in the aftermath of the destructive earthquakes that hit Canterbury in 2010-11 (“the context”). Participant recruitment was undertaken by mapping which agencies were involved within the IERT and approaching representatives from each of these agencies. Data was collected via individual interviews using a semi-structured interview guide and was based on the “Critical Incident Technique”. Subsequently, data was transcribed verbatim and subjected to inductive analysis. This was underpinned theoretically by Weick’s “Interpretive Approach” and supported by Nvivo qualitative data analysis software. Results: 19 participants were interviewed in this study. Out of the inductive analysis emerged two primary themes, each with several sub-factors. The first major theme was destabilising/disruptive factors of interagency communication with five sub-factors, a) conflicting role mandates, b) rigid command structures, c) disruption of established communication structures, d) lack of shared language and understanding, and e) situational awareness disruption. The second major theme stabilising/steadying factors in interagency communication had four sub-factors, a) the establishment of the IERT, b) emergent novel communication strategies, c) establishment of a liaison role and d) pre-existing networks and relationships. Finally, there was a third sub-level identified during inductive analysis, where sub-factors from both primary themes were noted to be uniquely interconnected by emergent “consequences” arising out of the disaster context. Finally, findings were synthesised into a conceptual “Model of Interagency Communication at the Micro-level” based on this case study of the Canterbury earthquake disaster response. Discussion: The three key dimensions of The People, The Connections and The Improvisations served as a framework for the discussion of what stabilises interagency communication interfaces in a major disaster. The People were key to stabilising the interagency interfaces through functioning as a flexible conduit, guiding and navigating communication at the interagency interfaces and improving situational awareness. The Connections provided the collective competence, shared decision-making and prior established relationships that stabilised the micro-level communication at interagency interfaces. And finally, The Improvisations i.e., novel ideas and inventiveness that emerge out of rapidly changing post-disaster environments, also contributed to stabilisation of micro-level communication flows across interagency interfaces in the disaster response. “Command and control” hierarchical structures do provide clear processes and structures for teams working in disasters to follow. However, improvisations and novel solutions are also needed and often emerge from first responders (who are best placed to assess the evolving needs in a disaster where there is a high degree of uncertainty). Conclusion: This study highlights the value of incorporating an interface perspective into any study that seeks to understand the processes of IERTs during disaster responses. It also strengthens the requirement for disaster management frameworks to formally plan for and to allow for the adaptive responsiveness of local teams on the ground, and legitimise and recognise the improvisations of those in the role of emergent boundary spanners in a disaster response. This needs to be in addition to existing formal disaster response mechanisms. This study provides a new conceptual model that can be used to guide future case studies exploring stability at the interfaces of other IERTs and highlights the centrality of communication in the experiences of members of teams in the aftermath of a disaster. Utilising these new perspectives on stabilising communication at the interagency interfaces in disaster responses will have practical implications in the future to better serve the needs of vulnerable people who are at greatest risk of adverse outcomes in a disaster.
