Disasters are rare events with major consequences; yet comparatively little is known about managing employee needs in disaster situations. Based on case studies of four organisations following the devastating earthquakes of 2010 - 2011 in Christchurch, New Zealand, this paper presents a framework using redefined notions of employee needs and expectations, and charting the ways in which these influence organisational recovery and performance. Analysis of in-depth interview data from 47 respondents in four organisations highlighted the evolving nature of employee needs and the crucial role of middle management leadership in mitigating the effects of disasters. The findings have counterintuitive implications for human resource functions in a disaster, suggesting that organisational justice forms a central framework for managing organisational responses to support and engage employees for promoting business recovery.
An entry from Deb Robertson's blog for 2 September 2014 entitled, "The heart expands when it is broken [four years]".The entry was downloaded on 2 November 2016.
A pdf transcript of Nicolas Warren's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Sriparna Saha. Transcriber: Samuel Hope.
A pdf transcript of Pat Penrose's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Maggie Blackwood.
An entry from Deborah Fitchett's blog for 22 March 2011, posted to Livejournal. The entry is titled, "In which it has been a month (aka, A simple guide to surviving a disaster)".The entry was downloaded on 14 April 2015.
An entry from Deborah Fitchett's blog for 22 March 2011, posted to Dreamwidth. The entry is titled, "In which it has been a month (aka, A simple guide to surviving a disaster)".The entry was downloaded on 17 April 2015.
A pdf transcript of Participant number QB006's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Lucy Denham. Transcriber: Lucy Denham.
A pdf transcript of Kathryn's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Joshua Black. Transcriber: Maggie Blackwood.
A pdf transcript of Lois Mathie's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Natalie Looyer.
A pdf transcript of Rolan McConnell's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Sriparna Saha. Transcriber: Samuel Hope.
A pdf transcript of Sally Roome's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Jennifer Middendorf.
A pdf transcript of Sara Green's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Laura Moir. Transcriber: Sarah Woodfield.
A pdf transcript of Troy Gillan's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Maggie Blackwood.
A pdf transcript of Part 2 of Laura's second earthquake story, captured by the UC QuakeBox Take 2 project. Parts of this transcript have been redacted at the participant's request. Interviewer: Natalie Looyer. Transcriber: Natalie Looyer.
A pdf transcript of Mutu's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Lucy Denham. Transcriber: Maggie Blackwood.
A pdf transcript of Robin Robins's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Lucy Denham. Transcriber: Maggie Blackwood.
A pdf transcript of Peter Ngatuere's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Lucy Denham. Transcriber: Lucy Denham.
A pdf transcript of Heather Bundy's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Josie Hepburn.
A pdf transcript of Heather Pearce's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Joshua Black. Transcriber: Lauren Millar.
An entry from Deb Robertson's blog for 9 July 2013 entitled, "Sometimes the memories just come....".
A pdf transcript of Jan's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Maggie Blackwood.
A pdf transcript of John's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Natalie Looyer.
A pdf transcript of Julie's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Rosemary Du Plessis. Transcriber: Natalie Looyer.
A pdf transcript of Kate Lambert's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Lauren Millar.
A pdf transcript of Liz Kivi's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Joshua Black. Transcriber: Josie Hepburn.
A pdf transcript of Participant number QB005's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Lucy Denham. Transcriber: Lucy Denham.
A pdf transcript of Fiona Robertson's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Natalie Looyer.
A pdf transcript of Alvin Wade's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Joshua Black. Transcriber: Josie Hepburn.
As damage and loss caused by natural hazards have increased worldwide over the past several decades, it is important for governments and aid agencies to have tools that enable effective post-disaster livelihood recovery to create self-sufficiency for the affected population. This study introduces a framework of critical components that constitute livelihood recovery and the critical factors that lead to people’s livelihood recovery. A comparative case study is employed in this research, combined with questionnaire surveys and interviews with those communities affected by large earthquakes in Lushan, China and in Christchurch and Kaikōura, New Zealand. In Lushan, China, a framework with four livelihood components was established, namely, housing, employment, wellbeing and external assistance. Respondents considered recovery of their housing to be the most essential element for livelihood diversification. External assistance was also rated highly in assisting with their livelihood recovery. Family ties and social connections seemed to have played a larger role than that of government agencies and NGOs. However, the recovery of livelihood cannot be fully achieved without wellbeing aspects being taken into account, and people believed that quality of life and their physical and mental health were essential for livelihood restoration. In Christchurch, New Zealand, the identified livelihood components were validated through in-depth interviews. The results showed that the above framework presenting what constitutes successful livelihood recovery could also be applied in Christchurch. This study also identified the critical factors to affect livelihood recovery following the Lushan and Kaikōura earthquakes, and these include community safety, availability of family support, level of community cohesion, long-term livelihood support, external housing recovery support, level of housing recovery and availability of health and wellbeing support. The framework developed will provide guidance for policy makers and aid agencies to prioritise their strategies and initiatives in assisting people to reinstate their livelihood in a timely manner post-disaster. It will also assist the policy makers and practitioners in China and New Zealand by setting an agenda for preparing for livelihood recovery in non-urgent times so the economic impact and livelihood disruption of those affected can be effectively mitigated.
An edited copy of the pdf transcript of Michelle's second earthquake story, captured by the UC QuakeBox Take 2 project. At the participant's request, parts of this transcript have been redacted. Interviewer: Jennifer Middendorf. Transcriber: Josie Hepburn.