This study explores the nature of smaller businesses’ resilience following two major earthquakes that severely disrupted their place of doing business. Data from the owners of ten smaller businesses are qualitative and longitudinal, spanning the period 2011 through 2018, providing first-hand narrative accounts of their responses in the earthquakes’ aftermath. All ten owners showed some individual resilience; six businesses survived through to 2018, of which three have recovered strongly. All three owned their premises; operated business-tobusiness models; and were able to adapt and continue to follow path-extension strategies. All the other businesses had direct business-to-customer models operating from leased premises, typically in major retail malls. Four eventually recognised path-exhaustion at different times and so did not survive through to 2018. We conclude however that post-disaster recovery is best explained in terms of business model resilience. Even the most resilient of individual owners will struggle to survive if their business model is either not resilient or cannot be made so. Individual resilience is necessary but not sufficient.
Transcript of Pauline's earthquake story, captured by the UC QuakeBox project.
A story submitted by Anonymous to the QuakeStories website.
A story submitted by Marian Young to the QuakeStories website.
A story submitted by Sue-Ellen Sandilands to the QuakeStories website.
A story submitted by Anonymous to the QuakeStories website.
Summary of oral history interview with Loretta Rhodes about her experiences of the Canterbury earthquakes.
Transcript of Jan Dobson's earthquake story, captured by the UC QuakeBox project.
A story submitted by Kristina to the QuakeStories website.
A story submitted by Paul Murray to the QuakeStories website.
A story submitted by Eva to the QuakeStories website.
Transcript of Christian Kundig's earthquake story, captured by the UC QuakeBox project.
Summary of oral history interview with Sharon Torstonson about her experiences of the Canterbury earthquakes.
A story submitted by Katie to the QuakeStories website.
A story submitted by Cindy to the QuakeStories website.
Transcript of Kate Lambert's earthquake story, captured by the UC QuakeBox project.
Transcript of Dorothy Kitchingman's earthquake story, captured by the UC QuakeBox project.
Summary of oral history interview with Karen Chadderton about her experiences of the Canterbury earthquakes.
Transcript of Wm F Rumph's earthquake story, captured by the UC QuakeBox project.
A story submitted by Scott to the QuakeStories website.
A story submitted by Liza Rossie to the QuakeStories website.
Transcript of J's earthquake story, captured by the UC QuakeBox project.
Transcript of Trish Laird's earthquake story, captured by the UC QuakeBox project.
A pdf transcript of Kate Lambert's second earthquake story, captured by the UC QuakeBox Take 2 project. Interviewer: Samuel Hope. Transcriber: Lauren Millar.
Transcript of Chris's earthquake story, captured by the UC QuakeBox project.
Transcript of A C Coleshill's earthquake story, captured by the UC QuakeBox project.
Transcript of Vicki Glanville's earthquake story, captured by the UC QuakeBox project.
A story submitted by Julie Lee to the QuakeStories website.
A story submitted by Trent Hiles to the QuakeStories website.
A story submitted by Dee Dawson to the QuakeStories website.
