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Images for earthquake media; more images...

Research papers, University of Canterbury Library

Context of the project: On 4 September 2010, 22 February 2011, 13 June 2011 and 23 December 2011 Christchurch suffered major earthquakes and aftershocks (well over 10,000) that have left the central city in ruins and many of the eastern suburbs barely habitable even now. The earthquakes on 22 February caused catastrophic loss of life with 185 people killed. The toll this has taken on the residents of Christchurch has been considerable, not least of all for the significant psychological impact and disruption it has had on the children. As the process of rebuilding the city commenced, it became clear that the arts would play a key role in maintaining our quality of life during difficult times. For me, this started with the children and the most expressive of all the art forms – music.

Research papers, University of Canterbury Library

We’ll never know why the thirteen people whose corpses were discovered in Pompeii’s Garden of the Fugitives hadn’t fled the city with the majority of the population when Vesuvius turned deadly in AD79. But surely, thanks to 21st century technology, we know just about everything there is to know about the experiences of the people who went through the Canterbury Earthquakes. Or has the ubiquity of digital technology, combined with seemingly massive online information flows and archives, created a false sense that Canterbury’s earthquake stories, images and media are being secured for posterity? In this paper Paul Millar makes reference to issues experienced while creating the CEISMIC Canterbury Earthquakes Digital Archive (www.ceismic.org.nz) to argue that rather than having preserved all the information needed to fully inform recovery, the record of the Canterbury earthquakes’ impacts, and the subsequent response, is incomplete and unrepresentative. While CEISMIC has collected and curated over a quarter of a million earthquake-related items, Millar is deeply concerned about the material being lost. Like Pompeii, this disaster has its nameless, faceless, silenced victims; people whose stories must be heard, and whose issues must be addressed, if recovery is to be meaningful.

Research papers, University of Canterbury Library

This article examines the representation of Christchurch, New Zealand, student radio station RDU in the exhibition Alternative Radio at the Canterbury Museum in 2016. With the intention of ‘making visible what is invisible’ about radio broadcasting, the exhibition articulated RDU as a point of interconnection between the technical elements of broadcasting, the social and musical culture of station staff and volunteers, and the broader local and national music scenes. This paper is grounded in observations of the exhibitions and associated public programmes, and interviews with the key participants in the exhibition including the museum's exhibition designer and staff from RDU, who acted as independent practitioners in collaboration with the museum. Alternative Radio also addressed the aftermath of the major earthquake of 22 February 2011, when RDU moved into a customised horse truck after losing its broadcast studio. The exhibition came about because of the cultural resonance of the post-quake story, but also emphasised the long history of the station before that event, and located this small student radio station in the broader heritage discourse of the Canterbury museum, activating the historical, cultural, and personal memories of the station's participants and audiences.

Audio, Radio New Zealand

Highlights from Radio New Zealand National's programmes for the week ending Friday 17 September. This week........criticism of some media over coverage of the Canterbury earthquake, the French five hour working week exposed, Sir Keith Park's legacy 70 years after the Battle of Britain, Cold - a new book explores this temperature good and bad and fond memories shared of the Monde Marie coffee shop in Wellington.

Research papers, University of Canterbury Library

Local independent radio stations in Christchurch, New Zealand, had their operations severely disrupted by major earthquakes in September 2010 and February 2011. This article examines the experiences of three radio stations that were shut out of their central city premises by the cordon drawn around the city after the 22 February quake. One of the stations continued broadcasting automatically, while the others were unable to fully get back on air for several weeks afterwards. All of the stations had to manage access to workspaces, the emotional needs of staff and volunteers, the technical ability to broadcast, and the need to adapt content appropriately when back on air. For the locally based radio managers decisions had to be made about the future of the stations in a time of significant emotional, physical, and geological upheaval. The article explores how these radio stations were disrupted by the earthquake, and how they returned to air through new combinations and interconnections of people, workspace, technology, content and transmission.

Videos, UC QuakeStudies

A video about businesses in the Christchurch central city Red Zone. The Red Zone has now been renamed the Rebuild Zone. The video shows businesses which have remained untouched since the 22 February 2011 earthquake, including the Camelot Hotel and the i-SITE visitor centre in Cathedral Square, Subway on High Street, Jeans West on High Street, Time Zone on Colombo Street, Comics Compulsion on Manchester Street, Mortgage Solutions mortgage brokers on the corner of Hereford and Manchester Streets, Pocha Bar and Restaurant off Lichfield Street, and a fabric store on Lichfield Street.

Research papers, University of Canterbury Library

The University of Canterbury CEISMIC Canterbury Earthquake Digital Archive draws on the example of the Centre for History and New Media’s (CHNM) September 11 Archive, which was used to collect digital artefacts after the bombing of the World Trade Centre buildings in 2001, but has gone significantly further than this project in its development as a federated digital archive. The new University of Canterbury Digital Humanities Programme – initiated to build the archive – has gathered together a Consortium of major national organizations to contribute content to a federated archive based on principles of openness and collaboration derived directly from the international digital humanities community.

Videos, UC QuakeStudies

A video of an interview with New Zealand Fire Service Chief Executive and National Commander Paul Baxter, about the findings of the coronial inquest into the CTV building deaths. Coroner Gordon Matenga found that failures by the Fire Service and Urban Search and Rescue did not contribute to the deaths of eight students at the CTV site in the aftermath of the 22 February 2011 earthquake. Baxter talks about the importance of acknowledging the families of the deceased, and the changes and improvements that have been made by the New Zealand Fire Service since the collapse of the CTV building.

Images, Alexander Turnbull Library

A man struggles to hold upright a rigid and obstinate man who is shaking like an earthquake. The man pushing says 'That's NOT what we meant by quake strengthening Aaron!' Context: Aaron Gilmore is a councillor, a new councillor, and has been bucking the trend when it comes to voting for the CEO Tony Marryatt who is tied up with CERA, the canterbury earthquake authority, by publicly making his personal views known to the public on radio etc before the voting has been cast. Councillors are meant to present an unbiased facade when it comes to voting. Gilmore was talking to the media and in obvious support of Marryatt....the result being that there was pressure on Gilmore to abstain from voting and stand down from the process. Quantity: 1 digital cartoon(s).

Videos, UC QuakeStudies

A video of a press conference with Christchurch Mayor Lianne Dalziel and Raf Manji, Chair of the Christchurch City Council Finance Committee, about the KordaMentha report. KordaMentha is an independent auditing firm which specialises in insolvencies and corporate recovery. The report analysed the Christchurch City Council's three year budgeting plan and the financial strategies that lay behind it. Much of this budget dealt with the challenges in Christchurch caused by the 2010 and 2011 earthquakes. Dalziel talks about the cost of mending Christchurch's infrastructure, the Council's insurance settlement, and the need to address the findings in the report. Manji talks about the Council's financial options following the report.

Videos, UC QuakeStudies

Aerial footage of Christchurch recorded the day after the 22 February 2011 earthquake. The footage shows damage to the Smith City car park, the Cathedral of the Blessed Sacrament, the CTV Building, the PGC Building, the Durham Street Methodist Church, the Lyttelton Timeball Station, the roads alongside the Avon River, and the ChristChurch Cathedral. It also shows New Zealand Army road blocks outside the hospital, crushed buses on Colombo Street, a Royal New Zealand Navy vessel in Lyttelton Harbour, rock fall on the Summit Road, collapsed cliffs in Sumner and Redcliffs, tents set up in a park, flooding in New Brighton, and liquefaction in QEII Park.

Research papers, University of Canterbury Library

This research briefing reports on the key findings of a computer-assisted text analysis of records from The Press newspaper related to the Earthquake Commission (EQC) from 2010 to 2019. The briefing has been prepared as a submission to the Public Inquiry into the Earthquake Commission. The aim of producing this research briefing is to provide the Public Inquiry with preliminary findings of a large-scale overview of media coverage on EQC and to identify and quantify key features and trends in public discourse about EQC over time. This research, which aggregates many stories and voices over time, offers a unique lens to view how EQC has been collectively represented, understood and experienced by the people of Canterbury.

Research papers, University of Canterbury Library

Disasters that significantly affect people typically result in the production of documents detailing disaster lessons. This was the case in the 2010 and 2011 Canterbury earthquakes, as government and emergency response agencies, community organisations, and the media, engaged in the practice of producing and reporting disaster lessons. This thesis examines the disaster lessons that were developed by emergent groups following the Canterbury earthquakes (4 September 2010 and 22 February 2011). It adopts a Foucauldian analysis approach to investigate both the construction of disaster lessons and to document how this practice has come to dominate postdisaster activity following the Canterbury earthquakes. The study involved an analysis of academic literature, public documents and websites and interviews with key members of a range of Canterbury based emergent community groups. This material was used to generate a genealogy of disaster lessons, which was given in order to generate an account of how disaster lessons emerged and have come to dominate as a practice of disaster management. The thesis then examines the genealogy through the concept of governmentality so as to demonstrate how this discourse of disaster lessons has come to be used as a governing rationale that shapes and guides the emergent groups conduct in postdisaster New Zealand.

Research papers, The University of Auckland Library

This research is a creative exploration of transmedia’s ability to offer up a model of distribution and audience engagement for political documentary. Transmedia, as is well known, is a fluid concept. It is not restricted to the activities of the entertainment industry and its principles also reverberate in the practice of political and activist documentary projects. This practice-led research draws on data derived from the production and circulation of Obrero, an independent transmedia documentary. The project explores the conditions and context of the Filipino rebuild workers who migrated to Christchurch, New Zealand after the earthquake in 2011. Obrero began as a film festival documentary that co-exists with two other new media iterations, each reaching its respective target audience: a web documentary, and a Facebook-native documentary. This study argues that relocating the documentary across new media spaces not only expands the narrative but also extends the fieldwork and investigation, forms like-minded publics, and affords the creation of an organised hub of information for researchers, academics and the general public. Treating documentary as research can represent a novel pathway to knowledge generation and the present case study, overall, provides an innovative model for future scholarship.

Videos, UC QuakeStudies

A video of Lianne Dalziel speaking to a public gathering about her reasons for standing for the mayoralty of Christchurch. Dalziel talks about starting her mayoralty where Share an Idea left off, making the Council a high performing team, and getting the community involved in the decisions about the future of the city. The video also includes footage of Dalziel taking a tour of the Christchurch central city. Dalziel visits the ChristChurch Cathedral, pointing out a sign which reads, "The earthquakes stopped us, but inept procedures are killing us". She also visits the new Westende Jewellers building, which she notes was the first rebuild in the Christchurch central city but will come down as part of CERA's Transport Plan. Dalziel is shown socialising with members of the public and watching the Christchurch Wizard bless New Regent Street.

Audio, Radio New Zealand

Questions to Ministers 1. PESETA SAM LOTU-IIGA to the Minister of Finance: What are some of the issues the Government will consider to meet the expected fiscal cost of the Christchurch earthquake? 2. Hon PHIL GOFF to the Prime Minister: Does he stand by his statement that, in Christchurch, "up to 10,000 houses will need to be demolished and over 100,000 more could be damaged? 3. Hon JOHN BOSCAWEN to the Attorney-General: What changes, if any, is he proposing to the Marine and Coastal Area (Takutai Moana) Bill, and why? 4. Hon DAVID CUNLIFFE to the Minister of Finance: How much of the cumulative $15 billion drop in GDP over the next 4 years, as identified in the Treasury's February Monthly Economic Indicators report, is a result of the "weaker [economic] outlook we were seeing prior to the February earthquake" in Christchurch? 5. Dr KENNEDY GRAHAM to the Minister for Canterbury Earthquake Recovery: Is he satisfied that there is enough coordination between central government agencies, local council, and non-government organisations in the response to the earthquake? 6. Hon DAVID PARKER to the Attorney-General: Is it his intention to further progress the Marine and Coastal Area (Takutai Moana) Bill this week? 7. NICKY WAGNER to the Minister for the Environment: What changes has the Government made under the Canterbury Earthquake Response and Recovery Act to facilitate recovery and the processing of resource consents to enable Christchurch to rebuild as quickly as possible? 8. Hon JIM ANDERTON to the Minister for Canterbury Earthquake Recovery: Does he stand by his comment in the House yesterday that "there is a period in which insurance companies will not provide cover", and if so, what will the Government do to assist people who have already signed purchase contracts and are seeking insurance cover? 9. JACQUI DEAN to the Minister of Police: What has been the response of the New Zealand Police and their counterparts in other countries to the Christchurch earthquake? 10. GRANT ROBERTSON to the Minister of Health: Is he satisfied with the cost of after-hours medical treatment? 11. TIM MACINDOE to the Minister of Housing: What assistance is available for people who require emergency housing following the earthquake on 22 February? 12. Hon TREVOR MALLARD to the Minister for Communications and Information Technology: Who made the decision to defer MediaWorks' payment of $43 million to the Crown?

Images, Alexander Turnbull Library

Depicts Christchurch Mayor Bob Parker striking a pose under a spotlight while standing astride broken masonry. He is being interviewed by media. On the right of frame, Progressive Party leader and MP Jim Anderton is under dark clouds and caught under the Beehive. Refers to the 2010 Christchurch mayoral elections in which Parker won over Anderton. Prior to the 2010 Canterbury earthquake, Anderton was ahead in the polls. The quake devastation was said to have given Parker a bigger profile than Anderton and been a factor in his win (TV3 9 October 2010). Quantity: 1 digital cartoon(s).

Research papers, Victoria University of Wellington

The Canterbury earthquake sequence (2010-2011) was the most devastating catastrophe in New Zealand‘s modern history. Fortunately, in 2011 New Zealand had a high insurance penetration ratio, with more than 95% of residences being insured for these earthquakes. This dissertation sheds light on the functions of disaster insurance schemes and their role in economic recovery post-earthquakes.  The first chapter describes the demand and supply for earthquake insurance and provides insights about different public-private partnership earthquake insurance schemes around the world.  In the second chapter, we concentrate on three public earthquake insurance schemes in California, Japan, and New Zealand. The chapter examines what would have been the outcome had the system of insurance in Christchurch been different in the aftermath of the Canterbury earthquake sequence (CES). We focus on the California Earthquake Authority insurance program, and the Japanese Earthquake Reinsurance scheme. Overall, the aggregate cost of the earthquake to the New Zealand public insurer (the Earthquake Commission) was USD 6.2 billion. If a similar-sized disaster event had occurred in Japan and California, homeowners would have received only around USD 1.6 billion and USD 0.7 billion from the Japanese and Californian schemes, respectively. We further describe the spatial and distributive aspects of these scenarios and discuss some of the policy questions that emerge from this comparison.  The third chapter measures the longer-term effect of the CES on the local economy, using night-time light intensity measured from space, and focus on the role of insurance payments for damaged residential property during the local recovery process. Uniquely for this event, more than 95% of residential housing units were covered by insurance and almost all incurred some damage. However, insurance payments were staggered over 5 years, enabling us to identify their local impact. We find that night-time luminosity can capture the process of recovery; and that insurance payments contributed significantly to the process of local economic recovery after the earthquake. Yet, delayed payments were less affective in assisting recovery and cash settlement of claims were more effective than insurance-managed repairs.  After the Christchurch earthquakes, the government declared about 8000 houses as Red Zoned, prohibiting further developments in these properties, and offering the owners to buy them out. The government provided two options for owners: the first was full payment for both land and dwelling at the 2007 property evaluation, the second was payment for land, and the rest to be paid by the owner‘s insurance. Most people chose the second option. Using data from LINZ combined with data from Stats NZ, the fourth chapter empirically investigates what led people to choose this second option, and how peer effect influenced the homeowners‘ choices.  Due to climate change, public disclosure of coastal hazard information through maps and property reports have been used more frequently by local government. This is expected to raise awareness about disaster risks in local community and help potential property owners to make informed locational decision. However, media outlets and business sector argue that public hazard disclosure will cause a negative effect on property value. Despite this opposition, some district councils in New Zealand have attempted to implement improved disclosure. Kapiti Coast district in the Wellington region serves as a case study for this research. In the fifth chapter, we utilize the residential property sale data and coastal hazard maps from the local district council. This study employs a difference-in-difference hedonic property price approach to examine the effect of hazard disclosure on coastal property values. We also apply spatial hedonic regression methods, controlling for coastal amenities, as our robustness check. Our findings suggest that hazard designation has a statistically and economically insignificant impact on property values. Overall, the risk perception about coastal hazards should be more emphasized in communities.

Images, Alexander Turnbull Library

In the top frame someone unseen (Murray McCully) in the Beehive says 'John! - There's been a bad reaction to us taking special powers to fix problems in Auckland!' Prime Minister John Key says 'What Murray?' In the lower frame Minister for the Rugby World Cup, Murray McCully, says 'The worst hit parts of Christchurch have declared themselves Fan Zones!' and the PM says 'Oh S..t!' The little Evans man says 'Sounds better than Red Zone!' Context: Refers to the chaos over transport and crowd control in the fanzone when much larger numbers of people flocked to the Rugby World Cup opening and revelry than expected. The government used special powers to take over the management of Queens Wharf fanzone spaces previously managed by an Auckland Council group, thus rather undermining the Mayor, Len Brown and the Auckland City Council. A new plan was signed off under special powers by Murray McCully directly after the fiasco. The Christchurch comment refers to the areas worst hit by the earhquakes. Colour and black and white versions available Quantity: 2 digital cartoon(s).

Audio, Radio New Zealand

Highlights from Radio New Zealand National's programmes for the week ending Friday 7th of September. This week......two years after the BIG Earthquake in Christchurch, and the Pike River Mine Disaster, how did the media respond to those events ... Mummies, Cannibals and Vampires; The History of Corpse medicine from the Renaissance to The Victorians ... a primary school project gets back to growing fruit and vegetables ... a Maori carving from A german prisoner of War camp comes back home ... the human side of Google ... and an affectionate look back at Broadcasts To Schools.

Audio, Radio New Zealand

Media commentator Andrew Holden joins Kathryn to talk about the move by Discovery Inc to buy Mediaworks' TV operations. When it comes to the TV news, why does TVNZ keep out-rating Newshub? And Munted, Stuff's video series for the 10th anniversary of the Christchurch earthquake, revisits 200 hours of original video footage in a new series narrated by Philip Matthews. Andrew Holden is a journalist for more than 30 years including five as Editor of The Press (in Christchurch) and four as Editor-in-Chief of The Age in Melbourne.

Research papers, University of Canterbury Library

This paper explores the scope of small-scale radio to create an auditory geography of place. It focuses on the short term art radio project The Stadium Broadcast, which was staged in November 2014 in an earthquake-damaged sports stadium in Christchurch, New Zealand. Thousands of buildings and homes in Christchurch have been demolished since the Februrary 22, 2011 earthquake, and while Lancaster Park sports stadium is still standing, it has been unused since that date and its future remains uncertain. The Stadium Broadcast constructed a radio memorial to the Park’s 130 year history through archival recordings, the memories of local people, observation of its current state, and a performed site-specificity. The Stadium Broadcast reflected on the spatiality of radio sounds and transmissions, memory, post-disaster transitionality, and the im-permanence of place.

Research papers, University of Canterbury Library

On 14 November 2016, the Mw 7.8 Kaikōura earthquake caused widespread damage along the east coast of the South Island, New Zealand. Kaikōura town itself was isolated from the rest of the country by landslides blocking off major roads. While impacts from the Kaikōura earthquake on large, urban population centres have been generally well documented, this thesis aims to fill gaps in academic knowledge regarding small rural towns. This thesis investigates what, where and when critical infrastructure and lifeline service disruption occurred following the 2016 Kaikōura earthquake in a selection of small towns, and how the communities in these areas adapted to disruption. Following a robust review of literature and news media, four small rural towns were selected from North Canterbury (Culverden & Waiau) and Marlborough (Seddon & Ward) in the South Island, New Zealand. Semi-structured interview sessions with a special focus on these towns were held with infrastructure managers, emergency response and recovery officials, and organisation leaders with experience or expertise in the 2016 Kaikōura earthquake. Findings were supplemented with emergency management situation reports to produce hazard maps and infrastructure exposure maps. A more detailed analysis was conducted for Waiau involving interdependence analyses and a level of service timeline for select lifeline services. The earthquake impacted roads by blocking them with landslides, debris and surface rupture. Bridges where shaken off their abutments, breaking infrastructure links such as fibre landlines as they went. Water supplies and other forms of infrastructure relied heavily on the level of service of roads, as rough rural terrain left few alternatives. Adapting to an artificial loss of road service, some Waiau locals created their own detour around a road cordon in order to get home to family and farms. Performance of dwellings was tied to socioeconomic factors as much as proximity to the epicentre. Farmers who lost water access pulled out fences to allow stock to drink from rivers. Socioeconomic differences between farmland and township residents also contributed to resilience variations between the towns assessed in this study. Understanding how small rural towns respond and adapt to disaster allows emergency management officials and policy to be well informed and flexible with planning for multiple size classes of towns.

Videos, UC QuakeStudies

A video of a panel discussion at the 2014 Seismics and the City forum. The theme of this section was Building Momentum, and it addressed panellists' views on the progress of the rebuild, the main obstacles, and how they can be resolved. The panellists are as follows: Christchurch Mayor Lianne Dalziel; Waimakariri Mayor David Ayers; Roger Sutton, CEO of CERA; Ian Simpson, CEO of the NZ Earthquake Commission; Peter Townsend, CEO of Canterbury Employers' Chamber of Commerce; and Joanna Norris, Editor of The Press.

Audio, Radio New Zealand

Academics have done some number crunching and decided where 10, 000 words sit on a happiness index. What the Panelists Tim Watkin and Selwyn Manning have been thinking about. Ros Rowe of the Leg Up Trust talks about funding cuts which are affecting her horse therapy business which helps disadvantaged young people. The Cathedral has been in a state of limbo since the Christchurch earthquakes. Now roosting pigeons are adding to the damage. Are you keen on the Pokemon Go craze? Pakistani social media celebrity Qandeel Baloch has been killed by her brother in a so-called honour killing.

Research papers, University of Canterbury Library

The combination of music and disaster has been the subject of much study, especially starstudded telethons and songs that commemorate tragedy. However, there are many other ways that music can be used after disaster that provide benefits far greater than money or memorials but are not necessarily as prominent in the worldwide media landscape. Beginning in September 2010, the city of Christchurch, New Zealand, has been struck by several major earthquakes and over 11,000 aftershocks, the most destructive of which caused 185 deaths. As with many other disasters, music has been used as a method of fundraising and commemoration, but personal experience suggests many other ways that music can be used as a coping mechanism and aid to personal and community recovery. Therefore, in order to uncover the connections, context, and strategies behind its use, this thesis addresses the question: Since the earthquakes began, how has popular music been beneficial for the city and people of Christchurch? As well as documenting a wide variety of musical ‘earthquake relief’ events and charitable releases, this research also explores some of the more intangible aspects of the music-aid relationship. Two central themes are presented – fundraising and psychosocial uses – utilising individual voices and case studies to illustrate the benefits of music use after disaster at a community or city-wide level. Together the disparate threads and story fragments weave a detailed picture of the ways in which music as shared experience, as text, as commodity, and as a tool for memory and movement has been incorporated into the fabric of the city during the recovery phase.

Audio, Radio New Zealand

Highlights from Radio New Zealand National's programmes for the week ending Friday 17th June. This week..........barely two weeks after Canterbury was warned of a one in four chance of a big earthquake striking within a year, Christchurch residents are dealing with the effects of two major aftershocks that hit the region on Monday, and homeowners in the city are calling for the government to reveal which quake hit suburbs will be abandoned, Mediawatch looks at the "sideshow syndrome" that exists in media coverage of politics , the life-forms that exist in the seemingly barren ice in antarctica, and a photographer who'se taken portaits of some of the most powerful men on the planet.

Audio, Radio New Zealand

Highlights from Radio New Zealand National's programmes for the week ending Friday 6th April. This week... we look at the commercial deals some media personalities are making these days, a documentary on the history of New Zealand's psychiatric hospitals, a new social phenomenon - the increasing number of people who choose to live alone, a new book and interesting findings about our national icon the kiwi, With the aid of advanced functional MRI scanners, scientists are getting closer to being able to read your mind, the opening of a public art project by the Christchurch Art Gallery to try and ensure art continues to have a presence in the earthquake hit city.

Images, Alexander Turnbull Library

Four cartoons in the same frame commenting on news and happenings in the week ending 15 December 2011. The cartoons refer to the expulsion of the controversial Member of Parliament, Brendan Horan, from the New Zealand First Party by its leader, Winston Peters; the stereotyping of New Zealand as being 'Middle Earth' following the filming of 'The Hobbit', punned as 'The Habbit'; the lax attitude to building design and standards, which led to the CTV Building disaster in the Christchurch earthquake; the news about the New Zealand SPCA teaching dogs to drive. Quantity: 1 digital cartoon(s).

Research papers, University of Canterbury Library

Interagency Emergency Response Teams (IERTs) play acrucial role in times of disasters. Therefore it is crucial to understand more thoroughly the communication roles and responsibilities of interagency team members and to examine how individual members communicate within a complex, evolving, and unstable environment. It is also important to understand how different organisational identities and their spatial geographies contribute to the interactional dynamics. Earthquakes hit the Canterbury region on September, 2010 and then on February 2011 a more devastating shallow earthquake struck resulting in severe damage to the Aged Residential Care (ARC) sector. Over 600 ARC beds were lost and 500 elderly and disabled people were displaced. Canterbury District Health Board (CDHB) set up an interagency emergency response team to address the issues of vulnerable people with significant health and disability needs who were unable to access their normal supports due to the effects of the earthquake. The purpose of this qualitative interpretive study is to focus on the case study of the response and evacuation of vulnerable people by interagencies responding to the event. Staff within these agencies were interviewed with a focus on the critical incidents that either stabilised or negatively influenced the outcome of the response. The findings included the complexity of navigating multiple agencies communication channels; understanding the different hierarchies and communication methods within each agency; data communication challenges when infrastructures were severely damaged; the importance of having the right skills, personal attributes and understanding of the organisations in the response; and the significance of having a liaison in situ representing and communicating through to agencies geographically dispersed from Canterbury. It is hoped that this research will assist in determining a future framework for interagency communication best practice and policy.