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Research papers, The University of Auckland Library

This report provides an understanding of the nature of Canterbury subcontracting businesses operating in the space of earthquake reconstruction in Christchurch. It offers an in-depth look at the factors that influence the development of their capacity and capability to withstand the impact of volatile economic cycles, including the 2008 global financial crisis and the subsequent 2010/11 Canterbury earthquakes. There have been significant changes to the business models of the 13 subcontracting businesses studied since the earthquakes. These changes can be seen in the ways the case study subcontractors have adapted to cope with the changing demands that the rebuild posed. Apart from the magnitude of reconstruction works and new developments that directly affect the capacity of subcontracting businesses in Canterbury, case studies found that subcontractors’ capacity and capability to meet the demand varies and is influenced by the: subcontractors’ own unique characteristics, which are often shaped by changing circumstances in a dynamic and uncertain recovery process; and internal factors in relation to the company’s goal and employees’ needs

Videos, UC QuakeStudies

A video of a presentation by Dr Craig Davis of the Los Angeles Department of Water and Power on "Learning and planning collaboration on 'Earthquake-Flood Multi-Hazard Impact on Lifelines' and 'Resilience Measures and Strategies'". The presentation was delivered at the Learning from Lifeline Week and Planning Collaborations forum as part of the University of Canterbury's Lifeline Week.

Audio, Radio New Zealand

An inquiry into the Earthquake Commission has found it was poorly prepared for the Canterbury earthquakes - and has left people with a "deep mistrust of government" that will take years to overcome. The government has this morning released findings from the inquiry, chaired by Dame Silvia Cartwright. Our Christchurch reporter, Conan Young, has been reading through the details and spoke with Māni Dunlop.  

Audio, Radio New Zealand

Canterbury schools to stay closed until Monday, Earthquake family tries to comfort traumatised children, Christchurch welfare centres start filling up, Independent Australian MPs back Labor, Universities raise fees to maximum, MPs in Parliament pay tribute to people of Canterbury, Prime Minister speaks from Christchurch, and Julia Gillard speaks about the newly formed government.

Research papers, University of Canterbury Library

Background: We are in a period of history where natural disasters are increasing in both frequency and severity. They are having widespread impacts on communities, especially on vulnerable communities, those most affected who have the least ability to prepare or respond to a disaster. The ability to assemble and effectively manage Interagency Emergency Response Teams (IERTs) is critical to navigating the complexity and chaos found immediately following disasters. These teams play a crucial role in the multi-sectoral, multi-agency, multi-disciplinary, and inter-organisational response and are vital to ensuring the safety and well-being of vulnerable populations such as the young, aged, and socially and medically disadvantaged in disasters. Communication is key to the smooth operation of these teams. Most studies of the communication in IERTs during a disaster have been focussed at a macro-level of examining larger scale patterns and trends within organisations. Rarely found are micro-level analyses of interpersonal communication at the critical interfaces between collaborating agencies. This study set out to understand the experiences of those working at the interagency interfaces in an IERT set up by the Canterbury District Health Board to respond to the needs of the vulnerable people in the aftermath of the destructive earthquakes that hit Canterbury, New Zealand, in 2010-11. The aim of the study was to gain insights about the complexities of interpersonal communication (micro-level) involved in interagency response coordination and to generate an improved understanding into what stabilises the interagency communication interfaces between those agencies responding to a major disaster. Methods: A qualitative case study research design was employed to investigate how interagency communication interfaces were stabilised at the micro-level (“the case”) in the aftermath of the destructive earthquakes that hit Canterbury in 2010-11 (“the context”). Participant recruitment was undertaken by mapping which agencies were involved within the IERT and approaching representatives from each of these agencies. Data was collected via individual interviews using a semi-structured interview guide and was based on the “Critical Incident Technique”. Subsequently, data was transcribed verbatim and subjected to inductive analysis. This was underpinned theoretically by Weick’s “Interpretive Approach” and supported by Nvivo qualitative data analysis software. Results: 19 participants were interviewed in this study. Out of the inductive analysis emerged two primary themes, each with several sub-factors. The first major theme was destabilising/disruptive factors of interagency communication with five sub-factors, a) conflicting role mandates, b) rigid command structures, c) disruption of established communication structures, d) lack of shared language and understanding, and e) situational awareness disruption. The second major theme stabilising/steadying factors in interagency communication had four sub-factors, a) the establishment of the IERT, b) emergent novel communication strategies, c) establishment of a liaison role and d) pre-existing networks and relationships. Finally, there was a third sub-level identified during inductive analysis, where sub-factors from both primary themes were noted to be uniquely interconnected by emergent “consequences” arising out of the disaster context. Finally, findings were synthesised into a conceptual “Model of Interagency Communication at the Micro-level” based on this case study of the Canterbury earthquake disaster response. Discussion: The three key dimensions of The People, The Connections and The Improvisations served as a framework for the discussion of what stabilises interagency communication interfaces in a major disaster. The People were key to stabilising the interagency interfaces through functioning as a flexible conduit, guiding and navigating communication at the interagency interfaces and improving situational awareness. The Connections provided the collective competence, shared decision-making and prior established relationships that stabilised the micro-level communication at interagency interfaces. And finally, The Improvisations i.e., novel ideas and inventiveness that emerge out of rapidly changing post-disaster environments, also contributed to stabilisation of micro-level communication flows across interagency interfaces in the disaster response. “Command and control” hierarchical structures do provide clear processes and structures for teams working in disasters to follow. However, improvisations and novel solutions are also needed and often emerge from first responders (who are best placed to assess the evolving needs in a disaster where there is a high degree of uncertainty). Conclusion: This study highlights the value of incorporating an interface perspective into any study that seeks to understand the processes of IERTs during disaster responses. It also strengthens the requirement for disaster management frameworks to formally plan for and to allow for the adaptive responsiveness of local teams on the ground, and legitimise and recognise the improvisations of those in the role of emergent boundary spanners in a disaster response. This needs to be in addition to existing formal disaster response mechanisms. This study provides a new conceptual model that can be used to guide future case studies exploring stability at the interfaces of other IERTs and highlights the centrality of communication in the experiences of members of teams in the aftermath of a disaster. Utilising these new perspectives on stabilising communication at the interagency interfaces in disaster responses will have practical implications in the future to better serve the needs of vulnerable people who are at greatest risk of adverse outcomes in a disaster.

Research papers, University of Canterbury Library

In this paper, we consider how religious leaders and Civil Defence authorities might collaborate to establish a two-way information conduit during the aftermath of a disaster. Using surveys and in-person interviews, clergy in different Christian denominations were asked about their roles in the earthquake, the needs of their congregations and the possibilities and obstacles to deeper collaboration with Civil Defence authorities.

Images, UC QuakeStudies

A scanned copy of a photograph of the garden of Di Madgin's former home in the Red Zone, taken before the earthquakes. She describes the scene in the photograph as, "This is the courtyard that we made, to have an eating place at the back of the house. The tree in the neighbours' was a tree that Pete's brother stole on a school trip up in the mountains from a national park. They planted this red beech in the garden. It became the neighbourhood bird tree and the sound was fantastic in the evenings."

Images, Alexander Turnbull Library

In three small frames above the main frame, milk tankers are shown bumping wildly over Christchurch roads made uneven by the earthquakes of September 4 2010 and February 22 2011; and in the large frame below a man is painting out the word 'milk' on a tanker and replacing it with the word 'butter'. Context - the bad roads caused by the erathquakes in Canterbury have turned the milk into butter. Colour and black and white versions available Title from file name Quantity: 2 digital cartoon(s).

Images, Alexander Turnbull Library

Text reads 'Solution to Christchurch sewage problems?...' A woman, with a roll of toilet paper in her hand, climbs a ladder to a toilet that is positioned on a sewage pipe high above the ground. There are further toilets at intervals on the pipe. Her husband stands in the garden and observes that it is 'Easy to access and easy to repair'. Context - the Christchurch earthquakes and continuing aftershocks have done huge damage to sewage infrastructures which suggests having the pipes above ground as a solution. Quantity: 1 digital cartoon(s).

Images, Alexander Turnbull Library

The cartoon shows a camping ground full of tents and caravans and people looking glum as the rain pours down. All except one family who laugh and enjoy themselves in spite of the weather - it is because they are from Christchurch and the weather is of no consequence when they can live for a few days without fear of earthquakes. Colour and black and white versions available Quantity: 2 digital cartoon(s).

Images, Alexander Turnbull Library

A boy writes a list of items that seem to be for a camping holiday but it turns out that he lives in Christchurch and these items; a tent, a groundsheet, sleeping bags, a gas cooker and lamp and a chemical toilet are what may be needed because of earthquakes. Context: quakes and aftershocks continue unabated over Christmas and into the new year. Colour and black and white versions available Quantity: 2 digital cartoon(s).