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Videos, UC QuakeStudies

A video of a presentation by Dr Duncan Webb, Partner at Lane Neave, during the third plenary of the 2016 People in Disasters Conference. The presentation is titled, "Loss of Trust and other Earthquake Damage".The abstract for this presentation reads as follows: It was predictable that the earthquakes which hit the Canterbury region in 2010 and 2011 caused trauma. However, it was assumed that recovery would be significantly assisted by governmental agencies and private insurers. The expectation was that these organisations would relieve the financial pressures and associated anxiety caused by damage to property. Some initiatives did exactly that. However, there are many instances where difficulties with insurance and related issues have exacerbated the adverse effects of the earthquakes on people's wellness. In some cases, stresses around property issues have become and independent source of extreme anxiety and have had significant impacts on the quality of people's lives. Underlying this problem is a breakdown in trust between citizen and state, and insurer and insured. This has led to a pervading concern that entitlements are being denied. While such concerns are sometimes well founded, an approach which is premised on mistrust is frequently highly conflicted, costly, and often leads to worse outcomes. Professor Webb will discuss the nature and causes of these difficulties including: the complexity of insurance and repair issues, the organisational ethos of the relevant agencies, the hopes of homeowners and the practical gap which commonly arises between homeowner expectation and agency response. Observations will be offered on how the adverse effects of these issues can be overcome in dealing with claimants, and how such matters can be managed in a way which promotes the wellness of individuals.

Images, UC QuakeStudies

A digital copy of a painting by Julia Holden. The painting is of the badly-damaged ChristChurch Cathedral, behind a temporary hoarding. The hoarding has been constructed on part of the footpath around Cathedral Square.

Images, UC QuakeStudies

A photograph of the earthquake damage to the Canterbury Provincial Chambers. The top section of the building has crumbled, the masonry spilling onto the footpath. Wire fencing has been placed around the building as a cordon.

Images, UC QuakeStudies

A photograph of the earthquake damage to Quinns of Papanui Road. The front walls of the store have crumbled, exposing the rooms inside. Wire fencing and road cones have been placed around the building as a cordon.

Images, UC QuakeStudies

A photograph of Munns the Man's Shop on Armagh Street. A number of mannequins have broken through the windows and are lying on the footpath in front. The others can still be seen through the damaged window.

Images, UC QuakeStudies

A photograph of a member of an emergency management team standing in the middle of the intersection of Manchester, High, and Lichfield Streets. In the background an excavator is sitting on top of a pile of rubble from several earthquake-damaged buildings. Other emergency management personnel are also standing on the corner of High and Manchester Streets. Behind the excavator another excavator is working to clear rubble. To the right there is a block of earthquake-damaged buildings and more building rubble to be cleared.

Images, UC QuakeStudies

A photograph of the photocopy template for the Christchurch City Council's yellow sticker. The sticker was used by the Civil Defence after the 2010 and 2011 earthquakes to indicate that a building had been inspected and that structural damage or other safety hazards had been found. The sticker states that there should be no entry to the building, 'except on essential business'. It also states that 'earthquake aftershocks present danger' and that people who enter must do so at their own risk.

Images, UC QuakeStudies

A photograph taken from Manchester Street of the earthquake-damaged Strange's Building. The third storeys walls have crumbled leaving the inside of the building exposed. People can be seen walking along the street after evacuating their buildings during the 22 February 2011 earthquake.

Images, UC QuakeStudies

A photograph of the earthquake-damaged Tower Chambers building on the corner of Lichfield and High Streets. The front of the building has completely collapsed. A crowd of people have gathered in front after evacuating their buildings during the 22 February 2011 earthquake.

Images, UC QuakeStudies

A photograph of the earthquake damage to the Domo furniture store on Tuam Street taken shortly after the 22 February 2011 earthquake. A group of people can be seen walking past the Alice in Videoland building to the right.

Images, UC QuakeStudies

A photograph looking west down Hereford Street from the intersection with Manchester Street. Wire fencing has been placed on both sides of the street to cordon off earthquake-damaged buildings. To the right, bricks have spilled across the road and footpath.

Images, UC QuakeStudies

A photograph of the earthquake damage to the Bob Brown's Hi-Fi Sounds building on the corner of Gloucester and Armagh Streets. Many of the windows have broken and wire fencing has been placed around the building as a cordon.

Images, UC QuakeStudies

A photograph of the earthquake damage to the Bob Brown's Hi-Fi Sounds building on the corner of Gloucester and Armagh Streets. Many of the windows have broken and wire fencing has been placed around the building as a cordon.

Images, UC QuakeStudies

A photograph of a crushed car under the rubble from the earthquake damaged Cycle Trading store on Manchester Street. The store's main window has been broken and the doors left open. The photograph was taken shortly after the 22 February 2011 earthquake.