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Audio, Radio New Zealand

British researchers have found smokers are twice as likely to succeed in quitting if they receive supportive text messages, the head of the Christchurch Earthquake Rebuilding Agency (CERA) Roger Sutton says there will be no quick end in sight for the ongoing insurance problems in Canterbury and the government's hoping a new deal with Bollywood film-makers could bring millions of dollars into New Zealand.

Audio, Radio New Zealand

It's almost eight years to the day since the first Christchurch earthquake, and as anyone who lives in Christchurch knows, some insurance claims are still in dispute. Dodgy repairs are still being discovered and previously undiscovered damage is being found. Earthquake Commission minister Megan Woods says as problems emerge, people can come back and ask for re-repairs or have their home looked at. But just how much money is in the National Disaster Fund?

Images, Alexander Turnbull Library

Shows a man exhausted after a weekend of watching the All Blacks playing Ireland on TV. His wife understands the frustration of Christchurch residents waiting too long for repairs to properties. Context: Refers to frustrating delays in getting earthquake-related repairs done in Christchurch, this in large part due to slowness of insurance claims and permissions. Quantity: 1 digital cartoon(s).

Images, Canterbury Museum

One red and black polyester Canterbury rugby jersey with sponsor logos for AMI Insurance, Tui beer, KooGa, ITM and Scenic Hotels on the front, rear and sleeves; signed on the front by halfback Andy Ellis and on the rear by the entire Canterbury team. The jersey was worn by Ellis in the free morale boosting ITM Cup match between Canterbury and We...

Images, Canterbury Museum

One landscape colour digital photograph taken on 26 May 2013 on Winchester Street, Lyttelton. The photograph shows part of the rear windscreen of a blue car with a sticker which reads 'I don't need sex EQC is screwing me'. The right side of the sticker is torn leaving a jagged edge. The process of negotiation with EQC and insurance companies to...

Videos, UC QuakeStudies

A video of a presentation by Dr Duncan Webb, Partner at Lane Neave, during the third plenary of the 2016 People in Disasters Conference. The presentation is titled, "Loss of Trust and other Earthquake Damage".The abstract for this presentation reads as follows: It was predictable that the earthquakes which hit the Canterbury region in 2010 and 2011 caused trauma. However, it was assumed that recovery would be significantly assisted by governmental agencies and private insurers. The expectation was that these organisations would relieve the financial pressures and associated anxiety caused by damage to property. Some initiatives did exactly that. However, there are many instances where difficulties with insurance and related issues have exacerbated the adverse effects of the earthquakes on people's wellness. In some cases, stresses around property issues have become and independent source of extreme anxiety and have had significant impacts on the quality of people's lives. Underlying this problem is a breakdown in trust between citizen and state, and insurer and insured. This has led to a pervading concern that entitlements are being denied. While such concerns are sometimes well founded, an approach which is premised on mistrust is frequently highly conflicted, costly, and often leads to worse outcomes. Professor Webb will discuss the nature and causes of these difficulties including: the complexity of insurance and repair issues, the organisational ethos of the relevant agencies, the hopes of homeowners and the practical gap which commonly arises between homeowner expectation and agency response. Observations will be offered on how the adverse effects of these issues can be overcome in dealing with claimants, and how such matters can be managed in a way which promotes the wellness of individuals.

Research papers, The University of Auckland Library

The 2010–2011 Canterbury earthquakes, which involved widespread damage during the February 2011 event and ongoing aftershocks near the Christchurch Central Business District, left this community with more than $NZD 40 billion in losses (~20 % GDP), demolition of approximately 60 % of multi-storey concrete buildings (3 storeys and up), and closure of the core business district for over 2 years. The aftermath of the earthquake sequence has revealed unique issues and complexities for the owners of commercial and multi-storey residential buildings in relation to unexpected technical, legal, and financial challenges when making decisions regarding the future of their buildings impacted by the earthquakes. The paper presents a framework to understand the factors influencing post-earthquake decisions (repair or demolish) on multi-storey concrete buildings in Christchurch. The study, conducted in 2014, includes in-depth investigations on 15 case-study buildings using 27 semi-structured interviews with various property owners, property managers, insurers, engineers, and government authorities in New Zealand. The interviews revealed insights regarding the multitude of factors influencing post-earthquake decisions and losses. As expected, the level of damage and repairability (cost to repair) generally dictated the course of action. There is strong evidence, however, that other variables have significantly influenced the decision on a number of buildings, such as insurance, business strategies, perception of risks, building regulations (and compliance costs), and government decisions. The decision-making process for each building is complex and unique, not solely driven by structural damage. Furthermore, the findings have put the spotlight on insurance policy wordings and the paradoxical effect of insurance on the recovery of Christchurch, leading to other challenges and issues going forward.

Videos, UC QuakeStudies

A video of a presentation by Hugh Cowan, General Manager of Reinsurance, Research and Education at EQC, at the 2016 Seismics in the City Conference. The presentation is titled, "Working Together Strengthens Understanding".The abstract for the presentation reads, "Hear how EQC led a collaborative research project in Canterbury that involved diverse stakeholders from government, council officials and insurers to homeowners, and why collaboration means that Canterbury's geotechnical data is now helping to inform research locally, nationally and around the world."

Audio, Radio New Zealand

Gerry Brownlee is the Canterbury Earthquake Recovery Minister. Hugo Kristinsson is a South Brighton resident who stood for mayor last year on the issue of flood risk and land damage. David Stringer is the spokesperson for the community lobby group Insurance Watch - which has been seeking answers from the council since 2011 about the flood risk to the city. Nine to Noon speaks with all three about the recent flooding in Christchurch.

Research papers, University of Canterbury Library

The Canterbury earthquakes of 2010 and 2011 have shone the spotlight on a number of tax issues. These issues, and in particular lessons learned from them, will be relevant for revenue authorities, policymakers and taxpayers alike in the broader context of natural disasters. Issues considered by this paper include the tax treatment of insurance monies. For example, building owners will receive pay-outs for destroyed assets and buildings which have been depreciated. Where the insurance payment is more than the adjusted tax value, there will be a taxable "gain on sale" (or depreciation recovery income). If the building owner uses those insurance proceeds to purchase a replacement asset, legislative amendments specifically enacted following the earthquakes provide that rollover relief of the depreciation recovery income is available. The tax treatment of expenditure to seismically strengthen a building is another significant issue faced by building owners. Case law has determined that this expenditure will usually be capital expenditure. In the past such costs could be capitalised to the building and depreciated accordingly. However, since the 2011-2012 income year owners have been prohibited from claiming depreciation on buildings and therefore currently no deduction is available for such strengthening expenditure (whether immediate or deferred). This has significant potential implications for landlords throughout New Zealand facing significant seismic retrofit costs. Incentives, or some form of financial support, whether delivered through the tax system or some other mechanism may be required. International Financial Reporting Standards (IFRS) require insurance proceeds, including reimbursement for expenditure of a capital nature, be reported as income while expenditure itself is not recorded as a current period expense. This has the effect of overstating current income and creating a larger variation between reported income for accounting and taxation purposes. Businesses have obligations to maintain certain business records for tax purposes. Reconstructing records destroyed by a natural disaster depends on how the information was originally stored. The earthquakes have demonstrated the benefits of ‘off-site’ (outside Canterbury) storage, in particular electronic storage. This paper considers these issues and the Inland Revenue Department (Inland Revenue) Standard Practice Statement which deals with inter alia retention of business records in electronic format and offshore record storage. Employer provided accommodation is treated as income to the benefitting employee. A recent amendment to the Income Tax Act 2007 retrospectively provides that certain employer provided accommodation is exempt from tax. The time aspect of these rules is extended where the employee is involved in the Canterbury rebuild and comes from outside the region.

Images, Alexander Turnbull Library

The New Zealand public contemplate a dead drought stricken landscape. As well as lack of water, there is a lack of moderate pay scales for CEOs, satisfaction with EQC, quality TV, generous insurance companies, brilliant Solid Energy management, the integrity of John Banks (and by implication that of other MPs), quality education ministers, worthwhile overseas trips by the Prime Minister, 'clever' NZ First MPs and a boost for the West Coast among others. Considered from a Canterbury perspective, the drought of early 2013 becomes a symbol for many of the recent political and social ailments afflicting the land. Quantity: 1 digital cartoon(s).

Audio, Radio New Zealand

Highlights from Radio New Zealand National's programmes for the week ending Friday 7 December. This week ...... not everyone was keen on The Hobbit world premiere party, measuring and assessing innovation, expecting excellence of all students in education no matter what race they are, a world wide gathering of "Dobson's" tour ancestral South Island locations, The Christchurch Fiasco - what is going on with insurance companies post earthquakes, getting touchy feely with art and reggae star Jimmy Cliff on his spiritual life and learnings

Audio, Radio New Zealand

The EQC Minister says she is concerned a threatening letter sent to the Earthquake Commission may have been sent by the same person who sent staff a bullet in the post two years ago. Police are investigating an anonymous threat in a letter sent to EQC staff on the 1st of May. The threat made reference to the Christchurch mosque attacks and has forced EQC to increase security at all its offices. Indira spoke with insurance advocate of 26 years, Dean Lester.