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Research papers, University of Canterbury Library

There are many things that organisations of any size can do to prepare for a disaster or crisis. Traditionally, the advice given to business has focused on identifying risks, reducing their likely occurrence, and planning in advance how to respond. More recently, there is growing interest in the broader concept of organisational resilience which includes planning for crisis but also considers traits that lead to organisational adaptability and ability to thrive despite adverse circumstances. In this paper we examine the policy frameworks1 within New Zealand that influence the resilience of small and medium sized businesses (SMEs). The first part of the paper focuses on the New Zealand context, including the prevailing political and economic ideologies, the general nature of New Zealand SMEs and the nature of New Zealand’s hazard environment. The paper then goes on to outline the key policy frameworks in place relevant to SMEs and hazards. The final part of the paper examines the way the preexisting policy environment influenced the response of SMEs and Government following the Canterbury earthquakes.

Images, Alexander Turnbull Library

A business owner has been allowed into the 'Red Zone' in the Christchurch CBD in order to investigate the damage to his business premises. He is dismayed to discover that he has forgotten his keys; the Civil Defence officer who is with him, looks at him askance as the door is the only part of his premises still standing. Context - Some time after the earthquake of 22 March 2011 business owners were allowed through the cordon to collect belongings and see their premises for themselves. Colour and black and white versions of this cartoon are available Quantity: 2 digital cartoon(s).

Videos, UC QuakeStudies

A video of an interview with Gordon Smith, owner of Gordon Smith and Sons Fruiterers, about the road works outside his shop. Smith talks about how the road works have affected his business, decreasing the number of parks outside his shop and encouraging commuters to take alternative routes.

Videos, UC QuakeStudies

A video of an interview with Lianne Dalziel about her decision to run for the mayoralty of Christchurch. Dalziel talks about resigning as a member of parliament, creating a sounding board for community, businesses, and the political spectrum at the Christchurch City Council, and the importance of uniting the Council.

Images, Alexander Turnbull Library

A large sign just outside Christchurch's Red Zone reads 'Christchurch RED ZONE - security staff and celebrities only'. A security guard phones through to Check Point One, saying 'Base to check point one - no shop keepers allowed but the queen, Fidel Castro, Tina Turner and Elvis are coming in'. These four people have formed a queue and are allowed to enter the Red Zone. Context - It is now three months past the earthquake of 19 February and shopkeepers and owners of small businesses are becoming very frustrated by the still limited access to the Red Zone business area. Colour and black and white versions available Quantity: 2 digital cartoon(s).

Videos, UC QuakeStudies

A video of Charlie Gates investigating the Christchurch City Council's plan to rejuvenate New Brighton mall. Gates interviews Sherry Dhamija, owner of Penguin House Dairy, Kate Thomas, manager of New Brighton Florist, and Colleen Biggs of Pegasus Tattoo about how business is going and what they think the area needs to be revitalised.

Videos, UC QuakeStudies

A video of an interview with Bruce Greenhalgh about the experiences of Smiths Sports Shoes after the 2010 and 2011 earthquakes. The business had to move from Moorhouse Avenue after the 4 September 2010 earthquake to Montreal Street. The 22 February 2011 earthquake then damaged their building on Montreal Street, forcing them to move again.

Audio, Radio New Zealand

Since the Christchurch earthquakes propelled Paul Fleming from his Chancery Lane shop in central Christchurch, he has begun a business called 'Happy Tours' featuring an immaculate Austin Seven called Myrtle. Myrtle takes Spectrum's Deborah Nation into Christchurch's central city Red Zone. Christchurch poet Helen Jacobs also tours in Myrtle.

Images, UC QuakeStudies

Damage to TJ's Kazbah in New Brighton. The east and north walls and part of the upper floor have collapsed, tipping rubble and the contents of the rooms out onto the street. The photographer comments, "The occupants of the business and rooms all managed to escape alive. A digger was used to make the building safe and then used to sift through the rubble for any surviving belongings. It was a very emotional time for the ex-occupants".

Images, UC QuakeStudies

Damage to TJ's Kazbah in New Brighton. The east and north walls and part of the upper floor have collapsed, tipping rubble and the contents of the rooms out onto the street. The photographer comments, "The occupants of the business and rooms all managed to escape alive. A digger was used to make the building safe and then used to sift through the rubble for any surviving belongings. It was a very emotional time for the ex-occupants".

Other, National Library of New Zealand

Site of industry representative organisations provides a one-stop portal where Cantabrians can research and engage local reconstruction professionals from plumbers and electricians to builders and civil contractors. Includes advice and tips.

Other, National Library of New Zealand

Site of Christchurch-based handmade denim clothing company. Includes details of available stock, fitting guides, and photo gallery. Archive section of the site shows production models available prior to the Christchurch Earthquake.

Research papers, The University of Auckland Library

The 2010–2011 Canterbury earthquakes, which involved widespread damage during the February 2011 event and ongoing aftershocks near the Christchurch Central Business District, left this community with more than $NZD 40 billion in losses (~20 % GDP), demolition of approximately 60 % of multi-storey concrete buildings (3 storeys and up), and closure of the core business district for over 2 years. The aftermath of the earthquake sequence has revealed unique issues and complexities for the owners of commercial and multi-storey residential buildings in relation to unexpected technical, legal, and financial challenges when making decisions regarding the future of their buildings impacted by the earthquakes. The paper presents a framework to understand the factors influencing post-earthquake decisions (repair or demolish) on multi-storey concrete buildings in Christchurch. The study, conducted in 2014, includes in-depth investigations on 15 case-study buildings using 27 semi-structured interviews with various property owners, property managers, insurers, engineers, and government authorities in New Zealand. The interviews revealed insights regarding the multitude of factors influencing post-earthquake decisions and losses. As expected, the level of damage and repairability (cost to repair) generally dictated the course of action. There is strong evidence, however, that other variables have significantly influenced the decision on a number of buildings, such as insurance, business strategies, perception of risks, building regulations (and compliance costs), and government decisions. The decision-making process for each building is complex and unique, not solely driven by structural damage. Furthermore, the findings have put the spotlight on insurance policy wordings and the paradoxical effect of insurance on the recovery of Christchurch, leading to other challenges and issues going forward.

Videos, UC QuakeStudies

A video of a CERA press conference about the plans for the Christchurch central city. Warwick Isaacs, Chief Executive of the Central Christchurch Development Unit, announces that Boffa Miskell will be the lead company in a consortium of businesses that will design the central Christchurch rebuild. Don Miskell, Director of Boffa Miskell, talks about the company and their excitement about the job.