Recognising that informal (also termed family, whānau, aiga or unpaid) caregivers/carers are a vital part of Aotearoa New Zealand’s health system, providing care and support for loved ones, whānau, friends and neighbours, this study aimed to explore the experiences of older informal caregivers during the COVID-19 pandemic. Priority research questions were: how did informal caregivers experience caregiving during the pandemic, and how might we support them during another pandemic, disaster, or national emergency? To our knowledge, this is the first exploration of such experiences in Aotearoa New Zealand. We wanted to understand the unprecedented challenges and barriers informal caregivers faced during the pandemic and highlight the resilience and mana (power, strength) of informal caregivers in overcoming them. To explore the lived experiences of informal caregiving during the pandemic, the research team travelled across New Zealand between May 2023 and February 2024 to conduct 81 in-depth interviews, with 73 completed face-to-face, four via Zoom and four by phone. A total of 34 male and 47 female informal caregivers were interviewed, including 35 Māori and 46 non-Māori. The mean age of participants was 66 years old. Thirty-nine rural and 42 urban-dwelling informal caregivers were interviewed, and the study covered both the North and South Islands. A Kaupapa Māori researcher and a Māori adviser oversaw appropriate tikanga (processes), kōrero (discussion) and manaakitanga (care and support) for all the Māori participants interviewed. The COVID-19 pandemic placed significant strain on older informal caregivers in Aotearoa New Zealand, exacerbating existing challenges and exposing critical gaps in support systems. Many participants experienced heightened emotional and psychological distress due to increased caregiving demands, social isolation, and the disruption of formal and informal support networks. The closure of essential services meant that informal caregivers in this study had to navigate complex healthcare systems with little guidance, often facing bureaucratic hurdles and limited access to respite care. Financial strain further compounded these difficulties, with some participants struggling to meet the rising costs associated with informal caregiving while experiencing reduced income or employment instability. For Māori participants, the inability to engage in kanohi ki te kanohi (face-to-face) interactions with whānau and communities disrupted cultural traditions such as whanaungatanga, tangihanga (funeral practices), and communal caregiving, intensifying feelings of isolation and distress. Despite these challenges, participants demonstrated remarkable resilience and adaptability, drawing on their life experiences (or "resilience in older people") and existing support systems to navigate the pandemic. Many participants relied on self-sufficiency, using strategies learned from past crises and disasters such as the 2010-2011 Canterbury earthquakes and the 1940s/1950s polio epidemics to manage caregiving responsibilities and everyday challenges with limited external assistance. Strengthened relationships with care recipients and an increased sense of community support were positive outcomes for some participants, who found solace in tighter family bonds and mutual aid from neighbours and local groups. Māori participants, in particular, emphasised the importance of cultural and community-based networks, with iwi and extended whānau playing crucial roles in providing informal support. These findings underscore the need for policies that recognise and support the diverse needs of informal caregivers, including tailored caregiving assistance, clearer communication about available services, and culturally responsive caregiving frameworks that strengthen resilience in future health crises. Findings from this study highlight the need for: 1) tailored, context-specific support systems: Formal support services must be more flexible to accommodate the diverse needs of informal caregivers, particularly those in rural and Māori communities; 2) Improved access to information and services: Many participants were unaware of available support, pointing to the need for clearer, caregiver-specific communication and helplines; 3) Enhancing emotional and social support mechanisms: Regular check-ins from healthcare providers and community groups could alleviate the emotional burden of caregiving; and 4) Resilience-based and bicultural approaches to caregiving support: Policies should integrate Māori perspectives on informal caregiving and strengthen social capital among informal caregivers. It is clear from this research that no one-size-fits-all approach is appropriate for supporting informal caregivers. This research provides a critical evidence base for improving the support structures available to informal caregivers, ensuring they are better prepared for future pandemics, disasters, and national emergencies.
Shows a shamrock superimposed on the city of Christchurch. It represents the green zone. Context: Probably refers to the zoning review process for those insured residential property owners who wish to query their land zoning. Zoning of flat land in greater Christchurch began in June last year and was completed last month. Over that period 7253 properties were zoned red as unsuitable for residential occupation due to significant earthquake damage; while a further 180,000 properties were zoned green as suitable for residential occupation, some with conditions. (rebuildchristchurch, 15 June 2012) Quantity: 1 digital cartoon(s).
Shows a doctor trying to test the heart of New Zealand who sits on a chair shaking uncontrolably. The doctor thinks it must be substance abuse or alcoholism. Context: refers to the Christchurch earthquakes and earthquakes elsewhere in New Zealand. Quantity: 1 digital cartoon(s).
Shows two frames. First frame shows man with moustache. The second frame shows an unshaven bald man with a black eye and bandaged head wearing a daffodil. Text reads 'The changing face of Christchurch', 'Then' and 'Now'. Context: Sport Canterbury called for Hagley Park land to be used for an aquatic facility or indoor stadium (Stuff 9 May 2012) Quantity: 1 digital cartoon(s).
Shows a fish wondering about the difference between an insurer delaying earthquake-damage settlements and a scavenging groper. Context: refers to the unacceptable and hugely damaging delays in the provision of earthquake damage settlements by insurance companies after the Christchurch earthquakes of 2010 and 2011. Quantity: 1 digital cartoon(s).
Shows a couple (representing the suburbs) under a large blue umbrella (representing the Christchurch Blueprint) in a rain storm. Refers to the blueprint for central Christchurch developed by the Christchurch Central Development Unit, which was unveiled on 30 July 2012. Quantity: 1 digital cartoon(s).
Shows a man representing Christchurch holding aloft the words 'belief', 'optimism' and 'faith' on a plate. Refers to the blueprint for central Christchurch developed by the Christchurch Central Development Unit, which was unveiled on 30 July 2012. Quantity: 1 digital cartoon(s).
A man and a woman wearily face one another wondering how they should celebrate two years of frustration. Context: relates to continuing frustration over lack of progress by many people whose houses have been damaged in the Christchurch earthquakes. Quantity: 1 digital cartoon(s).
A group of bleary-eyed people is admiring a work of abstract art that is framed by what appears to be marijuana. The artwork is signed 'Cera'. Refers to ongoing zoning plans for quake-stricken Christchurch. Quantity: 1 digital cartoon(s).
Shows Christchurch's Anglican cathedral receiving extensive treatment including blood, ambulances, scaffold and signs reading 'save!' In the background Christchurch's Catholic Cathedral says it wants its share of attention as well. Context: The focus of repairing the Christchurch Anglican cathedral appeared to draw focus and resources from the equally historic and damaged Catholic Cathedral. Quantity: 1 digital cartoon(s).
A worried Hekia Parata, Minister of Education, tells John Key, the Prime Minister, that schools in Canterbury are resisting being merged. John Key replies that the government will go through a 'consultation process' and then 'do what we like'. However the schools are claiming marae status and thus protection under the Treaty of Waitangi. The 'Hui report' which the Prime Minister is holding confirms this fear. The Ministry of Education, given the excuse of the Canterbury earthquakes, announced that many schools there will be merged or closed. Threatened schools, particularly the two Maori language schools, lodged complaints with the Waitangi Tribunal. 'Hui reports' refers to the claims and resulting hui over the water rights of the proposed partial privatisation of state assets. Colour and black and white versions available Quantity: 2 digital cartoon(s).
Under the caption 'Best value for money?' is a football stadium displaying a red cross. From within a voice proclaims the advantages of having a combined covered stadium, hospital and blood bank. Under CERA, the Christchurch Central Development Unit had planned for a covered sports stadium, with attached facilities and shops as one of the key sites in the Christchurch rebuild after the 2010 and 2011 earthquakes. The 'blood bin' refers to the recent practice in rugby of sending off players with flesh wounds. There were also plans for a new hospital. Quantity: 1 digital cartoon(s).
Shows Minister for Earthquake Recovery, Gerry Brownlee, telling a Christchurch couple that NZ on Air is funding a six part television drama about the Christchurch earthquakes. Context: the series will be directed by Gaylene Preston. Quantity: 1 digital cartoon(s).
Shows an earthquake assessor at the door of a family home. The whole family is wearing snorkles and goggles. Context: Possibly refers to claims being made by owners of leaky homes as well as earthquake victims. Colour and black and white versions available Quantity: 2 digital cartoon(s).
Shows Property Investor Bob Jones with a shotgun on top of Christchurch cathedral on an island surrounded by ducks. The lake is labelled 'Lake Bob Parker'. Context: Bob Jones suggested the Christchurch CBD be replaced with a lake (The Listener 12-18 May 2012). Colour and black and white versions available Quantity: 2 digital cartoon(s).
Shows as asterisks, stars etc a list of curses and swear words used to describe the EQC, delays, Roger Sutton, Gerry Brownlee and insurance companies. Context: The words describe the frustration and stress being experienced by many people in Canterbury post earthquake. Quantity: 1 digital cartoon(s).
A shaken All Blacks supporter stands under the title 'Shamrocked!!. Around him is a news report of a recent 3 point magnitude earthquake in Christchurch, and surrounding him are the familiar earthquake terms 'Very Shakey', 'faultines' 'shocks' and 'cracks appearing'. On 16 June 2012, the Irish rugby team ('The Shamrocks' ) almost beat the All Blacks in Christchurch. The All Black team performance was poor, especially after their first win a week before. Co-incidentally, another earthquake had hit Christchurch. New Zealand fans were shaken by both events. Quantity: 1 digital cartoon(s).
Shows a man exhausted after a weekend of watching the All Blacks playing Ireland on TV. His wife understands the frustration of Christchurch residents waiting too long for repairs to properties. Context: Refers to frustrating delays in getting earthquake-related repairs done in Christchurch, this in large part due to slowness of insurance claims and permissions. Quantity: 1 digital cartoon(s).
Martin Setchell, the organist, is shown playing a mouth organ made out of cardboard tubes. This is a comment on the controversy over the replacement of Christchurch Cathedral, which was severely damaged in the Canterbury earthquakes of 2010 and 2011, by a temporary building made out of cardboard tubing. Quantity: 1 digital cartoon(s).
The top frame shows the barbed wire and watch tower of a prison. There is a comment about someone wanting the warmth of a prison cell. The second frame shows prison staff chatting at cross purposes about a petition from Christchurch with homes wrecked by earthquake pleading to be allowed to live in prison and the sentence imposed on the Bridgecorp directors who have been accused of defrauding investors. Colour and black and white versions available Quantity: 2 digital cartoon(s).
Shows a carcass that represents the Christchurch Cathedral with many people rushing to try to save it from demolition. Context: the extremely controversial debate about whether the Christchurch Cathedral which was severely damaged in the earthquakes, should be demolished, rebuilt on the same site in the same style or partially demolished and made into a memorial. Quantity: 1 digital cartoon(s).
Shows an enormous Earthquake Recovery Minister Gerry Brownlee portrayed as a house for rent being viewed by a couple. Context: Brownlee announced plans to alleviate Christchurch's housing shortage by increasing rental stocks (Stuff 24 April 2012) Quantity: 1 digital cartoon(s).
Shows an earthquake in Christchurch. A large notice reads 'Bob's wishlist to justify Chch rates hike'. 'Bob' is Bob Parker the Mayor of Christchurch. Context: Refers to an Order in Council to give Christchurch City Council more flexibility in setting rates. Cr Yani Johanson sought to grant 100 per cent rates relief for residents who had been unable to occupy their homes during the 2011-12 financial year because of the city's earthquakes - a proposal which staff said would cost $4.9 million - this proposal was voted down. Quantity: 1 digital cartoon(s).
Shows two visitors to Christchurch who can enjoy the excitement of the danger of earthquakes without car bombings. Context: refers to the Christchurch earthquakes and continuing aftershocks. Quantity: 1 digital cartoon(s).
Shows snarling rats labelled 'insurance companies' in a cityscape. Context: Concerns about shortfall in insurance cover have arisen in response to the Christchurch City Council's draft annual plan, which proposes a 7.5 per cent rates increase to fund earthquake rebuild (Stuff 23 April 2012). Quantity: 1 digital cartoon(s).
Refers to the controversy over the decision to demolish the Christchurch Cathedral which was severely damaged in the earthquakes of 2010 and 2011. The Anglican Bishop of Christchurch Victoria Mathews says the decision to demolish the cathedral was reached through prayer, great deliberation and with the utmost concern for safety. The Bishop says a number of options were considered before deciding to bring the walls down but the turning point was 23 December 2011, when a series of strong quakes rocked the city. At that stage the Canterbury Earthquake Authority approached the church. "CERA told us that our plans for making safe and retrieving, and then stepping back and making further decisions were no longer adequate." Christchurch City council announced their support on Twitter this afternoon (17 May 2012) - tweeting an endorsement to an immediate pause on demolition of the Cathedral to enable deeper and more open consideration of options. Quantity: 1 digital cartoon(s).
Shows Bishop Victoria Matthews reading a brochure offering cheap deals for cathedrals and their various accoutrements. Context: refers to the debate about the fate of the Christchurch Cathedral. Bishop Victoria Matthews is in favour of demolishing the cathedral to a certain safe level. The lobby for saving the cathedral, wrecked by the earthquakes of 2010 and 2011, is very strong. Quantity: 1 digital cartoon(s).
Photographs of central Christchurch after the 2010-2012 earthquakes taken 25 February 2012 by Sean McMahon. Locations are chiefly Manchester, Saint Asaph, Cashel, Columbo and Lichfield Streets, and the Bridge of Remembrance. Images show fencing around areas closed to the public, damaged and collapsed commercial buildings, cleared sites, re-opened Cashel Street area with shops and a cafe. Source of title - Title supplied by Library Quantity: 34 digital photograph(s).
Shows a patched wind up heart labelled 'ChCh Central' with several tubes attached. Context: On 18 April 2012 Earthquake Minister Gerry Brownlee annnounced the establishment of Christchurch Central Development Unit focussing on the rebuilding of the Christchurch Central Business District (CBD) (Scoop website 18 April 2012). Quantity: 1 digital cartoon(s).
Ruamoko, the Earthquake God, stirs in his bed, and with a sudden yawn, wonders if it is time to awake again. Above him Christchurch City trembles. On 15 May 2012, after several months of comparatively small quakes, a 4.5 Richter Scale earthquake was registered only 10 km East of Christchurch. Quake-weary Christchurch citizens feared that another large earthquake was on its way. Quantity: 1 digital cartoon(s).