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Research papers, University of Canterbury Library

According to TS 1170.5, designing a building to satisfy code-prescribed criteria (e.g., drift limit, member safety, P-Δ stability) at the ultimate limit state and relying on the inherent margins within the design code would lead to an acceptable mean annual frequency of collapse (λ꜀) in the range of 10−⁴ to 10−⁵. Modern performance objectives, such as λ꜀ and expected annual loss (EAL), are not explicitly considered. Although buckling-restrained braced frame (BRBF) buildings were widely adopted as lateral load-resisting systems for office and car park buildings in the Christchurch rebuild following the Canterbury earthquakes in New Zealand, there are currently no official guidelines for their design. The primary focus of this study is to develop a risk-targeted design framework for BRBF buildings that can achieve the performance objectives desired by stakeholders. To this extent, key factors influencing λ꜀ and EAL of BRBF buildings are identified. These factors include gusset plate design, number of storeys, design drift limit, BRBF beam-column connection, brace configuration, brace angle, brace material grade, and analysis method (equivalent lateral force vs. modal response spectrum). A novel 3D BRBF modelling approach capable of simulating out-of-plane buckling failure of buckling-restrained brace (BRB) gusset plates is developed. Prior experimental studies on sub-assemblies conducted elsewhere have demonstrated that gusset plates and end zones may buckle out of plane prematurely, before BRBs reach their maximum axial compression load carrying capacity. Current 2D BRBF macro models, typically used in research, cannot simulate this failure mode. A conventional 2D BRBF model underestimates the λ꜀ of a case-study 4-storey super-X configured steel BRBF building (designed according to NZS-3404) by a factor of two compared to the estimate from the proposed 3D model. These findings suggest that the current NZS-3404 gusset plate design method may undersize gusset plates and that using a 2D BRBF model in this case can significantly underestimate λ꜀. Three improved alternative gusset plate design methods that are easy to implement in practice are identified from the literature. Gusset plates in two case-study 4-storey steel BRBF buildings with super-X and diagonal configurations are designed using both the NZS-3404 method and alternative methods. All three alternative design methods are found to be conservative, resulting in an almost three-fold lower λ꜀ for both case-study BRBF buildings compared to those designed using the NZS-3404 method. Analysis results indicate that (i) bidirectional interaction has no significant effect on gusset plate buckling and (ii) mid-span gusset plates are more susceptible to buckling than corner gusset plates. A framework for seismic loss assessment using incremental dynamic analysis (IDA), called loss-oriented hazard-consistent incremental dynamic analysis (LOHC-IDA), is developed. IDA can be conducted with a generic record set, eliminating the arduous site-specific record selection required to conduct multiple stripe analysis (MSA). Traditional IDA, however, is limited in producing hazard-consistent estimates of engineering demand parameters (EDPs), which LOHC-IDA overcomes. LOHC-IDA improves upon existing methods by: (i) incorporating correlations among engineering demand parameters across intensity levels and (ii) using peak ground acceleration (PGA) to predict peak floor acceleration (PFA). For two case-study steel BRBF buildings, LOHC-IDA estimates the EAL and loss distributions conditioned on the intensity level that closely match the MSA results, with an average absolute error of 5%. The influence of factors beyond gusset plate design on the λ꜀ and EAL of 26 case-study steel BRBF buildings (designed in accordance with TS 1170.5) is examined. Hazard-consistent λ꜀ and EAL for these buildings are estimated using the FEMA P-58 loss and risk assessment framework. Among the 26 case-study buildings, 23 satisfy the maximum code-specified λ꜀ limit of 10−⁴. The EAL, normalised by the total building replacement cost, is highest for 2-storey BRBFs (0.22% on average), followed by 4-storey BRBFs (0.16% on average) and 8-storey BRBFs (0.11% on average). Reducing the design drift limit has the most significant effect on lowering λ꜀ (all BRBF designs were drift governed), followed by transitioning from pinned to moment-resisting beam-column connections, reducing the brace angle, and increasing brace strength. BRBF buildings designed using the equivalent lateral force method, on average, have a lower λ꜀ compared to those designed using the modal response spectrum method. Diagonally configured BRBFs exhibit the lowest λ꜀, followed by super- X and chevron configured BRBFs. Most design variables, apart from drift limit and beam-column connection, have limited influence on EAL. A simple method for EDP-targeted design of steel BRBF buildings is proposed. For this purpose, linear regression and CatBoost machine learning models are developed to predict steel BRBF building EDPs using peak storey drift ratio (PSDR) and PFA estimates from the 26 case-study buildings at intensity levels ranging from 80% to 0.5% probability of exceedance in 50 years. The R²ₐₔⱼ of these models is around 0.98, while the average prediction error is less than 10%. Fundamental period (T₁), total building height (Hₜ), and pseudospectral acceleration at T₁, denoted as Sₐ(T₁), are selected as the features to predict PSDR, while T₁, Hₜ, and PGA are the features selected to predict PFA. The EDP-targeted design has three steps: (i) for a given Hₜ value, the PSDR prediction model is used to identify a suitable T₁ that can achieve a desired PSDR target at the design intensity, (ii) a force-based design is then conducted iteratively to achieve the target T₁ by using an appropriate ductility factor and design drift limit, and (iii) based on the T₁ in the final design iteration, the PFA demand estimated by the PFA prediction models is used as a conservative input for the design of acceleration-sensitive non-structural elements. An equation to predict λ꜀ at the design stage is proposed for collapse risk-targeted seismic design of buildings. This equation comprises three principal components: reserve building strength, a proxy for effective structural stiffness, and reserve building deformation capacity. This equation is calibrated for the collapse risk-targeted design of BRBF buildings in New Zealand using results from 26 case-study BRBF buildings. The validity of this equation is demonstrated with three design verification examples designed to specific λ꜀ targets. Considering λ꜀ from hazard-consistent incremental dynamic analysis as the benchmark, the mean absolute percentage error in the design-stage prediction of λ꜀ of the verification buildings is approximately 10%.

Research papers, University of Canterbury Library

Contemporary organisations operate in rapidly evolving complex and ambiguous environments for which traditional change management approaches are insufficient. Under these conditions, organisations need to demonstrate learning and adaptive capabilities to effectively manage crises. Yet, the swift development and enactment of these capabilities can be particularly challenging for large, operationally diverse, and financially constrained public-sector organisations such as universities. Despite growing need for evidence-based research to guide crisis and change management in the higher education sector, the organisational literature offers limited insights. The combined impact of the 2010 and 2011 Canterbury earthquakes with a well-advanced restructure provided an opportunity to investigate institutional adaptation to and management of a compounded planned change (i.e., restructure) and an unplanned change (i.e., natural disaster response) at a university. Beginning in 2016, individual semi-structured interviews were conducted with 20 middle and senior university managers to capture their perspectives of compounded planned and unplanned change management, covering views of leadership, and of operational, structural, relational, and extra-organisational factors. Data were analysed using reflexive thematic analysis. The analysis coalesced into two overarching themes: Change Management Approaches and Lessons Learned through Change. Change Management Approaches evince institutional adaptation factors, along with barriers and enablers to effective change management, arising from the interplay of, and tensions between, leadership capabilities and a longstanding participatory culture. Lessons Learned through Change encompass business continuity mechanisms, and the learning opportunities seized and missed by leaders. The findings assert the primacy of workforce capabilities to 21st-century organisational success and thriving and substantiate that the calibre and availability of workforce capability is contingent on organisational culture and leadership. Leaders must ensure organisational agility by empowering employees, leveraging and integrating their contributions within and across functional units, and promoting effective two-way communication. The research argues for a hybrid repertoire of versatile dynamic organisational leadership qualities and capabilities to effectively navigate the multidimensional challenges and uncertainties in this sector and 21st-century business conditions. Of overarching significance to this repertoire is purpose-oriented emotionally intelligent leadership that honours the individual and collective dignity, diversity, and intelligence of all employees. This research empirically evidences the co-occurrence of planned and unplanned change in contemporary society, and continuous organisational adaptation and resilience to navigate the persistent volatility during a protracted crisis. Accordingly, the thesis argues that continued bifurcation of planned and unplanned change fields, and strategic and change management leadership theories is untenable, and that an integrated framework of organisational leadership and change management methodologies is required for organisations to effectively respond to and navigate the challenges and volatility of contemporary organisational contexts.

Research papers, University of Canterbury Library

In their everyday practice, social workers support those experiencing distress, poverty, oppression, and marginalisation in recovering from past and present crises and trauma. This expertise and knowledge is highly relevant in the aftermath of disasters, which disproportionately impact those on the margins of society. This research examines the experiences of social workers who responded to two major disaster events in Ōtautahi Christchurch, Aotearoa New Zealand: the Canterbury earthquakes of 2010 and 2011, and the Christchurch mosque attacks of 2019. This qualitative study was interpreted through a theoretical framework comprised of posttraumatic growth (PTG), ecological systems theory, the notion of ‘place’, and social capital. Data for this research was collected in two phases; individual interviews with 23 registered social workers who practised through both disaster sequences, and two focus groups which reviewed the findings of the interviews and contributed further reflections on their experiences. The data was analysed through a reflexive thematic analysis (RTA). Analysis of the data revealed three major themes from the individual interviews, and one overall theme from the focus groups. The first theme from the interviews explored participants’ feelings around the challenges associated with disaster practice and how these had enhanced their practice skills, expanded their knowledge, and aided in the development of new skills. The second theme investigated participants’ new understandings of trauma. This theme included a greater appreciation for the negative toll of trauma and how it can manifest, and the unexpected positive changes which can occur as a result of reflecting on traumatic experiences. The third theme from the individual interviews examined how participants felt their sense of resilience was connected to their experiences of support. Through the focus groups, participants contributed further data and knowledge. Participants in the focus groups identified and discussed principles that they felt were necessary for disaster practice, including being trauma attuned, culturally aware, and adaptable individually and organisationally to the changing needs of disaster. These findings have important implications for social work disaster practice and everyday work, both in Aotearoa New Zealand and internationally. The participants’ experiences and perspectives were analysed to develop a model for disaster practice.

Research papers, University of Canterbury Library

This community-partnered thesis explores the impact of ReVision Youth Audits in promoting youth-friendly community spaces in Christchurch, a city undergoing long-term urban transformation following the 2010–2011 earthquakes. In partnership with ReVision, a not-for-profit organisation facilitating youth-led audits of public and community spaces, this research examines how audit recommendations have been implemented by organisations responsible for 23 previously audited sites. Using a mixed-methods approach, including an online stakeholder survey (n = 16) and semi-structured interviews (n = 2), the study identified variation in implementation outcomes, with non-profit organisations reporting higher adoption levels than local government entities. Stakeholders reported that commonly implemented recommendations included enhanced lighting, inclusive signage, additional seating, and youth-focused amenities such as murals, free Wi-Fi, and gender-neutral toilets. The average youth-friendliness score increased from 4.7 to 7.5 out of 10 following implementations, reflecting tangible improvements in accessibility, inclusivity, and youth engagement. Despite these gains, several barriers limited full implementation. Local government stakeholders cited procedural delays, regulatory frameworks, and funding cycles tied to long- term planning. At the same time, non-profits stakeholders faced constraints such as property ownership and limited influence over shared spaces. Challenges related to timing, staffing capacity, and the absence of follow-up mechanisms were also reported. Stakeholders recomended integrating youth input in the design process earlier, as several audits occurred after key planning phases. Feedback on the audit process was largely positive, with high ratings for the clarity of recommendations and the tool's credibility. However, stakeholders advocated for refinements when recording the audit recommendations to capture young people's lived experiences better and sustain youth involvement beyond the initial audit phase. The research demonstrates that the ReVision Youth Audit framework contributes to meaningful improvements in public spaces especially for youth and reinforces the value of youth-informed urban design. This research provides practical guidance for enhancing youth engagement in urban planning and improving the long-term utility of participatory audit frameworks, based on an analysis of both the factors that enabled and those that constrained the implementation of audit recommendations.

Research papers, University of Canterbury Library

Research undertaken and literature reviewed show that major natural disasters present considerable risk to Governors Bay. Earthquakes, and resulting secondary hazards from natural disasters, could lead to the isolation of the Governors Bay community for an extended period. In particular, the rupture of the Alpine Fault and the resulting mega-quake could leave Governors Bay isolated for well over three weeks. Weaknesses in existing infrastructure in Governors Bay further places residents at risk. Therefore, it is essential that residents are prepared for a period of extended isolation, with little to no access to clean water, power, internet and cellular coverage. Ultimately, community preparedness will be the key to maintaining social cohesion and saving lives during an emergency event. The community hub in Governors Bay establishes a pre-determined locale for community co-ordination, collection, and distribution of supplies as well as a functional place to go when all else fails.

Research papers, University of Canterbury Library

In Aotearoa, New Zealand people are living longer, alongside a slowing birthrate, the older population is growing faster than the younger population. As people live longer, there is an increased need for social services and support that cater for older persons, including care takers, mental health services, and community groups. Social work plays an important role in an ageing society because it addresses the multifaceted needs for older people. While there has been recent research conducted on the experiences of older persons, none have been undertaken in the unique context of the Eastern suburbs of Ōtautahi, Christchurch, an area adversely impacted by the 2011 earthquakes. This research specifically looks at the experiences of older residents in the East, considering various intersecting characteristics such as age, gender, ethnicity, socioeconomic status, available supports, community engagement and relationships to explore the multifaceted experiences and needs of this cohort. This research is a qualitative study influenced by intersectionality and place theories. Both underpinning theories are important in understanding social dynamics, identities, and lived experiences within this community research project. I interviewed nine participants from the Eastern suburbs of Ōtautahi, Christchurch using semi-structured interviews. Interviews were analysed using thematic analysis and detailed journaling. The data from these interviews generated the main themes discussed in this thesis: community connections, places with meaning, and accessing social support services.

Research papers, University of Canterbury Library

This survey was established by the University of Canterbury (UC) to assist the Marlborough community in recording and understanding the level and types of recreational beach uses that are occurring at present on the earthquake-affected coast. The questions were designed to capture a comprehensive view of recreational activities and interests and allowed for any activity, view or perspective to be recorded. All responses were anonymous and no identifying information was collected. The survey used an online format open to all interested people 18+ years of age (for informed consent reasons) over a two month period (October – November 2020). The geographic focus of the survey was the coastline between Marfells Beach and the Waima / Ure River which is the area under currently under consideration by Marlborough District Council for development of a new bylaw. However, the design of the survey questions also allowed respondents to record information pertaining to any other area.

Research papers, University of Canterbury Library

Effective management of waste and debris generated by a disaster event is vital to ensure rapid and efficient response and recovery that supports disaster risk reduction (DRR). Disaster waste refers to any stream of debris that is created from a natural disaster that impacts the environment, infrastructure, and property. This waste can be problematic due to extensive volumes, environmental contamination and pollution, public health risks, and the disruption of response and recovery efforts. Due to the complexities in dealing with these diverse and voluminous materials, having disaster waste management (DWM) planning in place pre-event is crucial. In particular, coordinated, interagency plans that have been informed by estimates of waste volumes and types are vital to ensure management facilities, personnel, and recovery resources do not become overwhelmed. Globally, a priority when formulating DWM plans is the robust estimation of disaster waste stream types and volumes. This is a relatively under-researched area, despite the growing risk of natural disasters and increasingly inadequate waste management facilities. In Aotearoa New Zealand, a nation-wide DWM planning tool has been proposed for local government use, and waste amounts from events such as the Christchurch Earthquakes have been estimated. However, there has been little work undertaken to estimate waste types and volumes with a region-specific, multi-hazard focus, which is required to facilitate detailed regional DWM planning. This research provides estimates of potential disaster waste volumes and types in the Waitaha-Canterbury region of the South Island (Te Waipounamu) for three key hazard scenarios: a M8.0 Alpine Fault earthquake with a south-to-north rupture pattern, a far-sourced tsunami using a maximum credible event model for a Peru-sourced event, and major flooding using geospatial datasets taken from available local government modelling. Conducted in partnership with Environment Canterbury and Canterbury CDEM, this estimation work informed stakeholder engagement through multi-agency workshops at the district level. This research was comprised of two key parts. The first was enhancing and extending a disaster waste estimation model used in Wellington and applying it to the Canterbury region to quantify waste volumes and types. The second part was using this model and its estimates to inform engagement with stakeholders in multi-agency, district-level workshops in Kaikōura, Hurunui, and Waimakariri. In these workshops, the waste estimates were used to catalyse discussion around potential issues associated with the management of disaster waste. Regionally, model estimates showed that the earthquake scenario would generate the highest total volume of disaster waste (1.94 million m³), compared to the tsunami scenario (1.89 million m³) and the flood scenario (173,900 m³). Flood waste estimates are likely underrepresented due to limited flood modelling coverage, but still provide a valuable comparison. Whilst waste estimates differ significantly between districts, waste volumes were shown to be not solely dependent on building/population density. The district-level workshops showed that DWM challenges revolved around logistical constraints, public concerns, governance complexities, and environmental issues. Future work should further enhance this estimation model and apply it to other regions of Aotearoa New Zealand, to help develop a set of cohesive DWM plans for each region. The waste estimation model could also be adapted and applied internationally. The findings from this research provide a foundation for advancing DWM planning and stakeholder engagement in the Waitaha-Canterbury region. By offering region-specific waste estimates across multiple hazard scenarios, this work supports district councils and emergency managers in developing informed, proactive strategies for disaster preparedness and response. The insights gained from district-level workshops highlight key challenges that must be addressed in future planning. These outcomes contribute to a broader research agenda for DWM in Aotearoa New Zealand, and offer a framework adaptable to international contexts.

Research papers, University of Canterbury Library

The North Canterbury and Marlborough regions of Aotearoa | New Zealand were severely impacted by almost 30,000 landslides triggered during the 2016 Kaikōura Earthquake. Of these landslides approximately 200 dammed rivers. In the study area near Waiau, rupture of The Humps and Leader faults (and associated ground motions) initiated at least 42 co-seismic landslides. The Leader Landslide is the largest of these landslides, with an area of approximately 600,000 m2 and a volume of 6-8 million m3. The landslide buried approximately 980 m of active Leader River bed length and dammed the river. The dam produced four lakes, with two remaining today and two having been breached by partial landslide collapse and knickpoint migration in the year following the earthquake. As of 2025, the landslide dam has not been completely breached and Lake Rebekah remains. The Leader Landslide dam presents a unique opportunity to chart the evolution of the active riverbed pre- and post-earthquake, for up to 2 km downstream of Lake Rebekah. The river’s evolutionary timeline was observed using LiDAR, satellite aerial imagery, and drone surveys from 2001 to 2024 to develop maps and topographic difference models. Key timeframes for riverbed change events were also constrained with information and dated photography gathered from previous communications with the landowners at Woodchester Station, where the landslide is located. Finally, Schmidt Hammer testing of the Pliocene-Miocene Greta Siltstone Formation was conducted to investigate the role of bedrock strength on the rate of riverbed erosion. I present the history of evolution of the Leader River, pre- and post-earthquake, and consider factors impacting riverbed morphology changes. Despite the stability of Lake Rebekah, these data show that the position and morphology of the Leader River has changed significantly in response to the landslide, with the formation of two knickpoint waterfalls up to 14 m-high, four waterbodies, and diversion of the river around the landslide toe. Evolution of the river is characterised by longer periods of stasis (e.g., months to years) punctuated by rapid changes in riverbed morphology (e.g., hours to weeks) associated with incision and aggradation. In particular, the knickpoints migrated upstream at variable spatial and temporal rates. Factors controlling the rates of processes include; rain-storm events, partial lake outburst flooding, spatial changes in Pliocene-Miocene siltstone bed induration and landowner intervention to stabilise the landslide dam. An overarching conclusion of this thesis is that landforms can develop rapidly (i.e., hours to weeks) and in the absence of historical accounts, could be interpreted to have formed over hundreds to thousands of years.

Research papers, University of Canterbury Library

When researchers seek to understand community resilience, it often centres on individual agents and actors. They look at the traits individuals have in order to help recover from adverse events, as well as the decisionmaking processes required to plan and adapt. In Aotearoa New Zealand, Māori forms of organising can challenge these. This research was about uncovering Māori forms organising and practices in the context of resilience. The methodology I used was He Awa Whiria/Braided Rivers and storytelling analysis in kanohi ki te kanohi/semi-structured interviews to understand how Māori communities responded to and recovered from the 2010 Darfield (Canterbury), 2011 Ōtautahi/Christchurch, and 2016 Kaikōura earthquakes. Five themes emerged from the project: (i) the importance of marae as a powerful physical location, (ii) the value in building strong reciprocal connections and cultural relationships, (iii) the stronghold that kai/food has in helping to heal communities, (iv) the exchange and trading of resources, and (v) being practical when move forward after a disaster event. As a non-Māori researcher, I have been an outsider to te Ao Māori and to Aotearoa. In using this blended methodology, it became apparent that there are many socio-cultural and historical contentions from the effects of colonisation, assimilation, to grappling with Western norms. Notably, the findings pointed to more similarities than differences, such as taking care of family and communities, being community-driven, and ways of coping with adverse events. This revealed that there are similar ways of doing things regardless of having different customs. This research makes several contributions. It contributes to the field of management studies by addressing gaps in how the concept of resilience is viewed from a practical Māori perspective. The research presents emergency management professionals with similar blended and practical strategies to co-design approaches for collaborative readiness, response, and recovery plans and programmes. The study further demonstrates the localised and tangible benefits that can be gained from utilising a blended methodology and storying method. Ultimately, the purpose of the thesis was to start bridging the gap between agencies and communities, to shift to more Indigenous-led approaches, integrating local Indigenous practices and knowledges that lead to more prepared communities in managing, responding to, and recovering from earthquake hazard events.

Research papers, University of Canterbury Library

Welcome to the first Recover newsletter from the Marine Ecology Research Group (MERG) at the University of Canterbury. Recover is designed to keep you updated on our MBIE funded earthquake recovery project called RECOVER (Reef Ecology, Coastal Values & Ecosystem Recovery). This first issue provides a summary of some of the big changes we’ve seen. In the next issue we’ll be profiling some of the current research as well as ways you can get involved!

Research papers, University of Canterbury Library

The Canterbury Earthquake Sequence (CES) was a monumental natural disaster in Aotearoa New Zealand that permanently altered Ōtautahi Christchurch’s geography. Following the earthquake events, the central city was in need of recovery and regeneration to return to being an enhanced and thriving space. The Christchurch Central Recovery Plan (CCRP) was developed to outline the aspirations, visions and challenges associated with rebuilding the central city. The purpose of this research was to review the current status of the CCRP, with a particular focus on identifying the projects that have or have not progressed. This research sought to understand which aspects of a post-disaster recovery plan have contributed to successful post-disaster recovery in Ōtautahi Christchurch. Secondary data was used to identify successes and failures in this regard. The results highlighted the top-down approach taken by the central government in the recovery process and a notable lack of community engagement throughout the CCRP. However, there were some projects and aspirations that have enabled Ōtautahi Christchurch to become a thriving city and express its regenerated identity at a local, national, and international level.

Research papers, University of Canterbury Library

Recognising that informal (also termed family, whānau, aiga or unpaid) caregivers/carers are a vital part of Aotearoa New Zealand’s health system, providing care and support for loved ones, whānau, friends and neighbours, this study aimed to explore the experiences of older informal caregivers during the COVID-19 pandemic. Priority research questions were: how did informal caregivers experience caregiving during the pandemic, and how might we support them during another pandemic, disaster, or national emergency? To our knowledge, this is the first exploration of such experiences in Aotearoa New Zealand. We wanted to understand the unprecedented challenges and barriers informal caregivers faced during the pandemic and highlight the resilience and mana (power, strength) of informal caregivers in overcoming them. To explore the lived experiences of informal caregiving during the pandemic, the research team travelled across New Zealand between May 2023 and February 2024 to conduct 81 in-depth interviews, with 73 completed face-to-face, four via Zoom and four by phone. A total of 34 male and 47 female informal caregivers were interviewed, including 35 Māori and 46 non-Māori. The mean age of participants was 66 years old. Thirty-nine rural and 42 urban-dwelling informal caregivers were interviewed, and the study covered both the North and South Islands. A Kaupapa Māori researcher and a Māori adviser oversaw appropriate tikanga (processes), kōrero (discussion) and manaakitanga (care and support) for all the Māori participants interviewed. The COVID-19 pandemic placed significant strain on older informal caregivers in Aotearoa New Zealand, exacerbating existing challenges and exposing critical gaps in support systems. Many participants experienced heightened emotional and psychological distress due to increased caregiving demands, social isolation, and the disruption of formal and informal support networks. The closure of essential services meant that informal caregivers in this study had to navigate complex healthcare systems with little guidance, often facing bureaucratic hurdles and limited access to respite care. Financial strain further compounded these difficulties, with some participants struggling to meet the rising costs associated with informal caregiving while experiencing reduced income or employment instability. For Māori participants, the inability to engage in kanohi ki te kanohi (face-to-face) interactions with whānau and communities disrupted cultural traditions such as whanaungatanga, tangihanga (funeral practices), and communal caregiving, intensifying feelings of isolation and distress. Despite these challenges, participants demonstrated remarkable resilience and adaptability, drawing on their life experiences (or "resilience in older people") and existing support systems to navigate the pandemic. Many participants relied on self-sufficiency, using strategies learned from past crises and disasters such as the 2010-2011 Canterbury earthquakes and the 1940s/1950s polio epidemics to manage caregiving responsibilities and everyday challenges with limited external assistance. Strengthened relationships with care recipients and an increased sense of community support were positive outcomes for some participants, who found solace in tighter family bonds and mutual aid from neighbours and local groups. Māori participants, in particular, emphasised the importance of cultural and community-based networks, with iwi and extended whānau playing crucial roles in providing informal support. These findings underscore the need for policies that recognise and support the diverse needs of informal caregivers, including tailored caregiving assistance, clearer communication about available services, and culturally responsive caregiving frameworks that strengthen resilience in future health crises. Findings from this study highlight the need for: 1) tailored, context-specific support systems: Formal support services must be more flexible to accommodate the diverse needs of informal caregivers, particularly those in rural and Māori communities; 2) Improved access to information and services: Many participants were unaware of available support, pointing to the need for clearer, caregiver-specific communication and helplines; 3) Enhancing emotional and social support mechanisms: Regular check-ins from healthcare providers and community groups could alleviate the emotional burden of caregiving; and 4) Resilience-based and bicultural approaches to caregiving support: Policies should integrate Māori perspectives on informal caregiving and strengthen social capital among informal caregivers. It is clear from this research that no one-size-fits-all approach is appropriate for supporting informal caregivers. This research provides a critical evidence base for improving the support structures available to informal caregivers, ensuring they are better prepared for future pandemics, disasters, and national emergencies.