Disasters are rare events with major consequences; yet comparatively little is known about managing employee needs in disaster situations. Based on case studies of four organisations following the devastating earthquakes of 2010 - 2011 in Christchurch, New Zealand, this paper presents a framework using redefined notions of employee needs and expectations, and charting the ways in which these influence organisational recovery and performance. Analysis of in-depth interview data from 47 respondents in four organisations highlighted the evolving nature of employee needs and the crucial role of middle management leadership in mitigating the effects of disasters. The findings have counterintuitive implications for human resource functions in a disaster, suggesting that organisational justice forms a central framework for managing organisational responses to support and engage employees for promoting business recovery.
Disasters are rare events with major consequences; yet comparatively little is known about managing employee needs in disaster situations. Based on case studies of four organisations following the devastating earthquakes of 2010 - 2011 in Christchurch, New Zealand, this paper presents a framework using redefined notions of employee needs and expectations, and charting the ways in which these influence organisational recovery and performance. Analysis of in-depth interview data from 47 respondents in four organisations highlighted the evolving nature of employee needs and the crucial role of middle management leadership in mitigating the effects of disasters. The findings have counterintuitive implications for human resource functions in a disaster, suggesting that organisational justice forms a central framework for managing organisational responses to support and engage employees for promoting business recovery.
This thesis set out to explore the experiences of clients and counsellors in immediate crisis intervention shortly after a major earthquake. It explored the experiences and perceptions of change during counselling for both clients and counsellor, all of which were exposed to the disaster. This study supported the idea of counsellors needing to adapt to the context of post-disaster counselling and addressing client’s immediate needs. Having both been through the same disaster meant counsellors were often going through similar experiences and emotions as their clients during this time. This led counsellors to develop a greater sense of connection and understanding of their client, as well as showing more emotional responsivity and self-disclosure. This was experienced as different to their normal therapy engagement. The implications of these counsellor responses were seen to be helpful, but at times had the potential to be hindering for counselling. Clients valued their counsellor’s techniques and personal qualities but often failed to identify what contribution they, themselves, made to change processes. The differing nature of counselling in post-disaster areas, as gauged by this study may help inform expectations and experiences regarding provision of post-disaster acute interventions.
The collapse of Redcliffs’ cliff in the 22 February 2011 and 13 June 2011 earthquakes were the first times ever a major failure incident occurred at Redcliffs in approximately 6000 years. This master’s thesis is a multidisciplinary engineering geological investigation sought to study these particular failure incidents, focusing on collecting the data necessary to explain the cause and effect of the cliff collapsing in the event of two major earthquakes. This study provides quantitative and qualitative data about the geotechnical attributes and engineering geological nature of the sea-cut cliff located at Redcliffs. Results from surveying the geology of Redcliffs show that the exposed lithology of the cliff face is a variably jointed rock body of welded and (relatively intact) unwelded ignimbrite, a predominantly massive unit of brecciated tuff, and a covering of wind-blown loess and soil deposit (commonly found throughout Canterbury) on top of the cliff. Moreover, detailing the external component of the slope profile shows that Redcliffs’ cliff is a 40 – 80 m cliff with two intersecting (NE and SE facing) slope aspects. The (remotely) measured geometry of the cliff face comprises of multiple outstanding gradients, averaging a slope angle of ~67 degrees (post-13 June 2011), where the steepest components are ~80 degrees, whereas the gentle sloping sections are ~44 degrees. The physical structure of Redcliffs’ cliff drastically changed after each collapse, whereby seismically induced alterations to the slope geometry resulted in material deposited on the talus at the base of the cliff. Prior to the first collapse, the variance of the gradient down the slope was minimal, with the SE Face being the most variable with up to three major gradients on one cross section. However, after each major collapse, the variability increased with more parts of the cliff face having more than one major gradient that is steeper or gentler than the remainder of the slope. The estimated volume of material lost as a result of the gradient changes was 28,267 m³ in February and 11,360 m³ in June 2011. In addition, surveys of the cliff top after the failure incidents revealed the development of fissures along the cliff edge. Monitoring 10 fissures over three months indicated that fissured by the cliff edge respond to intense seismicity (generally ≥ Mw 4) by widening. Redcliffs’ cliff collapsed on two separate occasions as a result of an accumulated amount of damage of the rock masses in the cliff (caused by weathering and erosion over time), and two Mw 6.2 trigger earthquakes which shook the Redcliffs and the surrounding area at a Peak Ground Acceleration (PGA) estimated to be around 2 g. The results of the theoretical study suggests that PGA levels felt on-site during both instances of failure are the result of three major factors: source of the quake and the site affected; topographic amplification of the ground movement; the short distance between the source and the cliff for both fault ruptures; the focus of seismic energy in the direction of thrust faulting along a path that intercepts Redcliffs (and the Port Hills). Ultimately, failure on the NE and SE Faces of Redcliffs’ cliff was concluded to be global as every part of the exposed cliff face deposited a significant volume of material on the talus at the base of the cliff, with the exception of one section on the NE Face. The cliff collapses was a concurrent process that is a single (non-monotonic) event that operated as a complex series of (primarily) toppling rock falls, some sliding of blocks, and slumping of the soil mantle on top of the cliff. The first collapse had a mixture of equivalent continua slope movement of the heavily weathered / damaged surface of the cliff face, and discontinuous slope movement of the jointed inner slope (behind the heavily weathered surface); whereas the second collapse resulted in only discontinuous slope movement on account of the freshly exposed cliff face that had damage to the rock masses, in the form of old and (relatively) new discontinuous fractures, induced by earthquakes and aftershocks leading up to the point of failure.
