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Research papers, University of Canterbury Library

Improving community resilience requires a way of thinking about the nature of a community. Two complementary aspects are proposed: the flows connecting the community with its surrounding environment and the resources the community needs for its ongoing life. The body of necessary resources is complex, with many interactions between its elements. A systems approach is required to understand the issues adequately. Community resilience is discussed in general terms together with strategies for improving it. The ideas are then illustrated and amplified by an extended case study addressing means of improving the resilience of a community on the West Coast of New Zealand to natural disasters. The case study is in two phases. The first relies on a mix of on-the-ground observations and constructed scenarios to provide recommendations for enhancing community resilience, while the second complements the first by developing a set of general lessons and issues to be addressed from observations of the Christchurch earthquakes of 2010 and 2011.

Research papers, University of Canterbury Library

Children are often overlooked in the aftermath of a natural disaster, and children’s use of coping strategies plays an important part in their post-disaster adaptation (Vernberg, La Greca, Silverman, & Prinstein, 1996). The aim of this qualitative study was to explore the coping strategies of children with adequate self-regulation skills and minimal behaviour problems, living in Christchurch following the major 2010 and 2011 earthquakes. This aim was achieved through the use of semi-structured interviews with five seven-year-old children, their parents, and their teachers. These interviews were analysed using Directed Content Analysis and results showed that children most often reported using active and adaptive coping strategies, followed by avoidant strategies. Results in the current literature regarding children’s coping suggest that children exposed to natural disasters are able to utilise strategies that involve some personal control over their environment and emotions, through the use of active and adaptive coping strategies. Findings from this study contribute to the current understanding of children’s use of coping strategies when faced with commonly occurring childhood upsets. Further research is required regarding the outcomes associated with the use of effective coping strategies following traumatic events.

Research papers, University of Canterbury Library

he strong motion station at Heathcote Valley School (HVSC) recorded unusually high peak ground accelerations (2.21g vertical and 1.41g horizontal) during the February 2011 Christchurch earthquake. Ground motions recorded at HVSC in numerous other events also exhibited consistently higher intensities compared with nearby strong motion stations. We investigated the underlying causes of such high intensity ground motions at HVSC by means of 2D dynamic finite element analyses, using recorded ground motions during the 2010-2011 Canterbury earthquake sequence. The model takes advantage of a LiDAR-based digital elevation model (DEM) to account for the surface topography, while the geometry and dynamic properties of the surficial soils are characterized by seismic cone penetration tests (sCPT) and Multi-Channel Analyses of Surface Waves (MASW). Comparisons of simulated and recorded ground motions suggests that our model performs well for distant events, while for near-field events, ground motions recorded at the adopted reference station at Lyttelton Port are not reasonable input motions for the simulation. The simulations suggest that Rayleigh waves generated at the inclined interface of the surficial colluvium and underlying volcanic rock strongly affect the ground motions recorded at HVSC, in particular, being the dominant contributor to the recorded vertical motions.

Research papers, University of Canterbury Library

Research on responses to trauma has historically focused on the negative repercussions of a struggle with adversity. However, more recently, researchers have begun to examine posttraumatic growth: the positive psychological change that emerges from the struggle with a potentially traumatic event. Associations have been found between posttraumatic growth and greater peritraumatic distress, greater objective severity of trauma exposure, greater perceived stressfulness of events, social support, female gender, cognitive and behavioural responses to trauma, and personality measures. Posttraumatic growth has been measured typically in individuals with varying levels of posttraumatic stress disorder symptoms and other psychological difficulties, such as depression and anxiety. Although some theory and research posits that higher resilience would prohibit posttraumatic growth, no studies have examined posttraumatic growth in a resilient sample. The Canterbury earthquake sequence of 2010 and 2011 involved potentially traumatic events that saw the community struggle with a variety of challenges. However, in the midst of earthquake destruction, some positive initiatives emerged, driven by locals. The Gap Filler project (using city spaces left empty from fallen buildings for art and interactive community projects) and the Student Volunteer Army (groups of volunteers coordinated to help others in need) are examples of this. In this context, it seemed likely that posttraumatic growth was occurring and might be seen in individuals who were coping well with challenges. Culture is theorised to influence the posttraumatic growth process (Calhoun, Cann, & Tedeschi, 2010), and the nature of the trauma undergone is also likely to influence the process of growth. The current thesis measures posttraumatic growth quantitatively and qualitatively in a New Zealand sample. It measures and describes posttraumatic growth in a resilient population after the earthquake sequence of 2010 and 2011 in Canterbury, New Zealand. Findings are used to test current models of posttraumatic growth for individuals coping well after trauma and to elaborate on mechanisms proposed by models such as the comprehensive model of posttraumatic growth (Calhoun et al., 2010) and the organismic valuing theory of growth through adversity (Joseph & Linley, 2005). Correlates of posttraumatic growth are examined and likely supporting factors of posttraumatic growth are identified for this population. Study 1 used quantitative analysis to explore correlates of posttraumatic growth and found that greater posttraumatic growth related to greater peritraumatic distress, greater perceived stressfulness of earthquake events, greater objective stressfulness of earthquake events, greater difficulty with stressful life events, less satisfaction with social support, and female gender. Findings from Study 1 give important detail about the nature of distress included in the comprehensive model of posttraumatic growth (Calhoun et al., 2010) for this population. Levels of posttraumatic growth were lower than those in North American studies but similar to those in a Chinese study. The current sample, however, showed lower endorsement of Relating to Others than the Chinese study, perhaps because of cultural differences. Study 2 used qualitative analysis to examine the experience of posttraumatic growth in the sample. The theme of ‘a greater sense of community’ was found and adds to the comprehensive model of posttraumatic growth, in that an expression of posttraumatic growth (a greater connection with others) can inform ongoing social processing in the posttraumatic growth process. Having a formal or informal role in earthquake recovery appeared to influence self-concept and reflection; this elaborates on the influence of role on reflection in Calhoun et al.’s model. Findings illustrate possible mechanisms of the organismic valuing process theorised by Joseph and Linley (2005). Implications include the importance of providing opportunities for individuals to take on a role after a crisis, encouraging them to act to respond to difficulties, and encouraging them to meet personal needs for relatedness, competence, and autonomy. Finding positive aspects to a difficult situation, as well as acknowledging adversity, can be supported in future to help individuals process their traumas. As a society, we can help individuals cope with adversity by providing ways they can meet their needs for relatedness, competence, and autonomy. Community groups likely provide opportunities for members to act in ways that meet such needs. This will allow them to effectively act to meet their needs in times of crisis.

Research papers, University of Canterbury Library

The 2010-2011 Canterbury earthquakes were recorded over a dense strong motion network in the near-source region, yielding significant observational evidence of seismic complexities, and a basis for interpretation of multi-disciplinary datasets and induced damage to the natural and built environment. This paper provides an overview of observed strong motions from these events and retrospective comparisons with both empirical and physics-based ground motion models. Both empirical and physics-based methods provide good predictions of observations at short vibration periods in an average sense. However, observed ground motion amplitudes at specific locations, such as Heathcote Valley, are seen to systematically depart from ‘average’ empirical predictions as a result of near surface stratigraphic and topographic features which are well modelled via sitespecific response analyses. Significant insight into the long period bias in empirical predictions is obtained from the use of hybrid broadband ground motion simulation. The comparison of both empirical and physics-based simulations against a set of 10 events in the sequence clearly illustrates the potential for simulations to improve ground motion and site response prediction, both at present, and further in the future.

Research papers, University of Canterbury Library

Live monitoring data and simple dynamic reduced-order models of the Christchurch Women’s Hospital (CWH) help explain the performance of the base isolation (BI) system of the hospital during the series of Canterbury earthquakes in 2011-2012. A Park-Wen-Ang hysteresis model is employed to simulate the performance of the BI system and results are compared to measured data recorded above the isolation layer and on the 6th story. Simplified single, two and three degree of freedom models (SDOF, 2DOF and 3DOF) show that the CWH structure did not behave as an isolated but as a fixed-base structure. Comparisons of accelerations and deflections between simulated and monitored data show a good match for isolation stiffness values of approximately two times of the value documented in the design specification and test protocol. Furthermore, an analysis of purely measured data revealed very little to no relative motion across the isolators for large events of moment magnitude scale (Mw) 5.8 and 6.0 that occurred within 3 hours of each other on December 23, 2011. One of the major findings is that the BI system during the seismic events on December 23, 2011 did not yield and that the superstructure performed as a fixed-base building, indicating a need to reevaluate the analysis, design and implementation of these structures.

Research papers, University of Canterbury Library

Objective: The nature of disaster research makes it difficult to adequately measure the impact that significant events have on a population. Large, representative samples are required, ideally with comparable data collected before the event. When Christchurch, New Zealand, was struck by multiple, devastating earthquakes, there presented an opportunity to investigate the effects of dose-related quakes (none, one, two or three over a 9-month period) on the cognition of Canterbury’s elderly population through the New Zealand Brain Research Institute’s (NZBRI’s) cognitive screening study. The related effects of having a concomitant medical condition, sex, age and estimated- full scale IQ (Est-FSIQ) on cognition were also investigated. Method: 609 participants were tested on various neuropsychological tests and a self-rated dementia scale in a one hour interview at the NZBRI. Four groups were established, based on the number of major earthquakes experienced at the time of testing: “EQ-dose: None” (N = 51) had experienced no quakes; “EQ-dose: One” (N = 193) had experienced the initial quake in September 2010; “EQ-dose: Two” (N = 82) also experienced the most devastating February 2011 quake; and “EQ-dose: Three” (N = 265) also the June 2011 quake at testing. Results: Two neuropsychological variables of Trail A and the AD8 were impacted by an EQ-dose effect, while having a medical condition was associated with poorer function on the MoCA, Rey Copy and Recall, Trail A, and AD8. Having a major medical condition led to worse performance on the Rey Copy and Recall following the major February earthquake. Males performed significantly better on Trail A and Rey Planning, while females better on the MoCA. Older participants (>73) had significantly lower scores on the MoCA than younger participants (<74), while those with a higher Est-FSIQ (>111) had better scores on the MoCA and Rey Recall than participants with a lower Est-FSIQ. Finally, predicted variable analysis (based on calculated, sample-specific Z-scores) failed to find a significant earthquake effect when variables of age, sex and Est-FSIQ were controlled for, while there was a significant effect of medical condition on each measure. Conclusion: The current thesis provides evidence suggesting resilience amongst Canterbury’s elderly population in the face of the sequence of significant quakes that struck the region over a year from September 2010. By contrast, having a major medical condition was a ‘more significant life event’ in terms of impact on cognition in this group.

Research papers, University of Canterbury Library

This study explored the experiences of 10 leaders in their intentional six-month implementation, during the 2010-2011Christchurch earthquakes, of an adapted positive leadership model. The study concluded that the combination of strategies in the model provided psychological and participative safety for leaders to learn and to apply new ways of working. Contrary to other studies on natural disaster, workplace performance increased and absenteeism decreased. The research contributes new knowledge to the positive leadership literature and new understanding, from the perspective of leaders, of the challenges of leading in a workplace environment of ongoing natural disaster events.

Research papers, University of Canterbury Library

Documenting earthquake-induced ground deformation is significant to assess the characteristics of past and contemporary earthquakes and provide insight into seismic hazard. This study uses airborne light detection and ranging (LiDAR) and conducts multi-disciplinary field techniques to document the surface rupture morphology and evaluate the paleoseismicity and seismic hazard parameters of the Hurunui segment of the Hope Fault in the northern South Island of New Zealand. It also documents and evaluates seismically induced features and ground motion characteristics of the 2010 Darfield and 2011 Christchurch earthquakes in the Port Hills, south of Christchurch. These two studies are linked in that they investigate the near-field coseismic features of large (Mw ~7.1) earthquakes in New Zealand and produce data for evaluating seismic hazards of future earthquakes. In the northern South Island of New Zealand, the Australian-Pacific plate boundary is characterised by strike-slip deformation across the Marlborough Fault System (MFS). The ENE-striking Hope Fault (length: ~230 km) is the youngest and southernmost fault in the MFS, and the second fastest slipping fault in New Zealand. The Hope Fault is a major source of seismic hazard in New Zealand and has ruptured (in-part) historically in the Mw 7.1 1888 Amuri earthquake. In the west, the Hurunui segment of the Hope Fault is covered by beech forest. Hence, its seismic hazard parameters and paleoearthquake chronology were poorly constrained and it was unknown whether the 1888 earthquake ruptured this segment or not and if so, to what extent. Utilising LiDAR and field data, a 29 km-long section of the Hurunui segment of the Hope Fault is mapped. LiDAR-mapping clearly reveals the principal slip zone (PSZ) of the fault and a suite of previously unrecognised structures that form the fault deformation zone (FDZ). FDZ width measurements from 415 locations reveal a spatially-variable, active FDZ up to ~500 m wide with an average width of 200 m. Kinematic analysis of the fault structures shows that the Hurunui segment strikes between 070° and 075° and is optimally oriented for dextral strike-slip within the regional stress field. This implies that the wide FDZ observed is unlikely to result from large-scale fault mis-orientation with respect to regional stresses. The analysis of FDZ width indicates that it increases with increased hanging wall topography and increased topographic relief suggesting that along-strike topographic perturbations to fault geometry and stress states increase fault zone complexity and width. FDZ width also increases where the tips of adjacent PSZ strands locally vary in strike, and where the thickness of alluvial deposits overlying bedrock increases. LiDAR- and photogrammetrically-derived topographic mapping indicates that the boundary between the Hurunui and Hope River segments is characterised by a ~850-m-wide right stepover and a 9º-14° fault bend. Paleoseismic trenching at Hope Shelter site reveals that 6 earthquakes occurred at A.D. 1888, 1740-1840, 1479-1623, 819-1092, 439-551, and 373- 419. These rupture events have a mean recurrence interval of ~298 ± 88 yr and inter-event times ranging from 98 to 595 yrs. The variation in the inter-event times is explained by (1) coalescing rupture overlap from the adjacent Hope River segment on to the Hurunui segment at the study site, (2) temporal clustering of large earthquakes on the Hurunui segment, and/or (3) ‘missing’ rupture events. It appears that the first two options are more plausible to explain the earthquake chronologies and rupture behaviour on the Hurunui segment, given the detailed nature of the geologic and chronologic investigations. This study provides first evidence for coseismic multi-segment ruptures on the Hope Fault by identifying a rupture length of 44-70 km for the 1888 earthquake, which was not confined to the Hope River segment (primary source for the 1888 earthquake). LiDAR data is also used to identify and measure dextral displacements and scarp heights from the PSZ and structures within the FDZ along the Hurunui segment. Reconstruction of large dextrally-offset geomorphic features shows that the vertical component of slip accounts for only ~1% of the horizontal displacements and confirms that the fault is predominantly strike-slip. A strong correlation exists between the dextral displacements and elevations of geomorphic features suggesting the possibility of age correlation between the geomorphic features. A mean single event displacement (SED) of 3.6 ± 0.7 m is determined from interpretation of sets of dextral displacements of ≤ 25 m. Using the available surface age data and the cumulative dextral displacements from Matagouri Flat, McKenzie Fan, Macs Knob and Hope River sites, and the mean SED, a mean slip rate of 12.2 ± 2.4 mm/yr, and a mean recurrence interval of ~320 ± 120 yr, and a potential earthquake magnitude of Mw 7.2 are determined for the Hurunui segment. This study suggests that the fault slip rate has been constant over the last ~15000 yr. Strong ground motions from the 2010 Darfield (Canterbury) earthquake displaced boulders and caused ground damage on some ridge crests in the Port Hills. However, the 2011 Christchurch earthquake neither displaced boulders nor caused ground damage at the same ridge crests. Documentation of locations (~400 m a.s.l.), lateral displacements (8-970 cm), displacement direction (250° ± 20°) of displaced boulders, in addition to their hosting socket geometries (< 1 cm to 50 cm depth), the orientation of the ridges (000°-015°) indicate that boulders have been displaced in the direction of instrumentally recorded transient peak ground horizontal displacements nearby and that the seismic waves have been amplified at the study sites. The co-existence of displaced and non-displaced boulders at proximal sites suggests small-scale ground motion variability and/or varying boulder-ground dynamic interactions relating to shallow phenomena such as variability in soil depth, bedrock fracture density and/or microtopography on the bedrock-soil interface. Shorter shaking duration of the 2011 Christchurch event, differing frequency contents and different source characteristics were all factors that may have contributed to generating circumstances less favourable to boulder displacement in this earthquake. Investigating seismically induced features, fault behaviour, site effects on the rupture behaviour, and site response to the seismic waves provides insights into fault rupture hazards.

Research papers, University of Canterbury Library

Oblique-convergent plate collision between the Pacific and Australian plates across the South Island has resulted in shallow, upper crustal earthquake activity and ground surface deformation. In particular the Porters Pass - Amberley Fault Zone displays a complex hybrid zone of anastomosing dextral strike-slip and thrust/reverse faulting which includes the thrust/reverse Lees Valley Fault Zone and associated basin deformation. There is a knowledge gap with respect to the paleoseismicity of many of the faults in this region including the Lees Valley Fault Zone. This study aimed to investigate the earthquake history of the fault at a selected location and the structural and geomorphic development of the Lees Valley Fault Zone and eastern rangefront. This was investigated through extensive structural and geomorphic mapping, GPS field surveying, vertical aerial photo interpretation, analysis of Digital Elevation Models, paleoseismic trenching and optically stimulated luminescence dating. This thesis used a published model for tectonic geomorphology development of mountain rangefronts to understand the development of Lees Valley. Rangefront geomorphology is investigated through analysis of features such as rangefront sinuosity and faceted spurs and indicates the recently active and episodic nature of the uplifted rangefront. Analysis of fault discontinuity, fault splays, distribution of displacement, fault deformation zone and limited exposure of bedrock provided insight into the complex structure of the fault zone. These observations revealed preserved, earlier rangefronts, abandoned and uplifted within the eastern ranges, indicating a basinward shift in focus of faulting and an imbricate thrust wedge development propagating into the footwall of the fault zone and along the eastern ranges of Lees Valley. Fault scarp deformation analysis indicated multiple events have produced the deformation present preserved by the active fault trace in the northern valley. Vertical deformation along this scarp varied with a maximum of 11.5 m and an average of 5 m. Field mapping revealed fan surfaces of various ages have been offset and deformed, likely during the Holocene, based on expected relative surface ages. Geomorphic and structural mapping highlighted the effect of cross-cutting and inherited structures on the Lees Valley Fault, resulting in a step-over development in the centre of the eastern range-bounding trace. Paleoseismic trenching provided evidence of at least two earthquakes, which were constrained to post 21.6 ± 2.3 ka by optically stimulated luminescence dating. Single event displacements (1.48 ± 0.08 m), surface rupture earthquake magnitudes (Mw 6.7 ± 0.1, with potential to produce ≥ 7.0), and a minimum recurrence interval (3.6 ± 0.3 ka) indicated the Lees Valley Fault is an active structure capable of producing significant earthquake events. Results from this study indicate that the Lees Valley Fault Zone accommodates an important component of the Porters Pass - Amberley Fault Zone deformation and confirms the fault as a source of potentially damaging, peak ground accelerations in the Canterbury region. Remnants of previous rangefronts indicate a thrust wedge development of the Lees Valley Fault Zone and associated ranges that can potentially be used as a model of development for other thrust-fault bounded basins.

Research papers, University of Canterbury Library

The last few years have seen the emergence of a range of Digital Humanities projects concerned with archiving material related to traumatic events and disasters. The 9/11 Digital Archive, The Hurricane Memory Bank and the CEISMIC Canterbury Earthquakes Digital Archive are a few such projects committed to collecting, curating and making available disaster-related images, stories and media for the purposes of commemoration, teaching and research. In this paper Paul Millar 1. examines the value of such projects in preserving post-disaster memories, 2. explores some differences between passive and active digital memory projects, and 3. asks whether even the most determinedly open and inclusive digital memory project can preserve its values when issues of race, class, gender, politics and economics impact upon its activities.

Research papers, University of Canterbury Library

The aim of this study is to explore the main contributors and obstacles to employee learning in the context of an alliance using the framework of a complex embedded multiple-case study. The two participant alliance partner organisations (APOs) are natural competitors that have joined to respond to urgent community needs of the city of Christchurch following the major earthquakes in September 2010 and February 2011. At the moment of the in-depth interviews, it had been about four years since those events occurred. There are continuous, unexpected circumstances that still require attention. However, the alliance has an expiry date, thus reinforcing the uncertain work environment. The main enablers found were participative, collaborative learning encouraged by leaders who embraced the alliance’s “learning organisational culture”. Employees generated innovations mostly in social interaction with others, while taking on responsibility for their learning by learning from mistakes. The main obstacle found is competition, as inhibitor of collaboratively sharing their knowledge out of fear of losing their competitiveness.

Research papers, University of Canterbury Library

This paper presents an examination of ground motion observations from 20 near-source strong motion stations during the most significant 10 events in the 2010-2011 Canterbury earthquake to examine region-specific systematic effects based on relaxing the conventional ergodic assumption. On the basis of similar site-to-site residuals, surfical geology, and geographical proximity, 15 of the 20 stations are grouped into four sub-regions: the Central Business District; and Western, Eastern, and Northern suburbs. Mean site-to-site residuals for these sub-regions then allows for the possibility of non-ergodic ground motion prediction over these sub-regions of Canterbury, rather than only at strong motion station locations. The ratio of the total non-ergodic vs. ergodic standard deviation is found to be, on average, consistent with previous studies, however it is emphasized that on a site-by-site basis the non-ergodic standard deviation can easily vary by ±20%.

Research papers, University of Canterbury Library

The seismic performance and parameter identification of the base isolated Christchurch Women’s Hospital (CWH) building are investigated using the recorded seismic accelerations during the two large earthquakes in Christchurch. A four degrees of freedom shear model is applied to characterize the dynamic behaviour of the CWH building during these earthquakes. A modified Gauss-Newton method is employed to identify the equivalent stiffness and Rayleigh damping coefficients of the building. The identification method is first validated using a simulated example structure and finally applied to the CWH building using recorded measurements from the Mw 6.0 and Mw 5.8 Christchurch earthquakes on December 23, 2011. The estimated response and recorded response for both earthquakes are compared with the cross correlation coefficients and the mean absolute percentage errors reported. The results indicate that the dynamic behaviour of the superstructure and base isolator was essentially within elastic range and the proposed shear linear model is sufficient for the prediction of the structural response of the CWH Hospital during these events.

Research papers, University of Canterbury Library

The Canterbury earthquakes and the rebuild are generation-defining events for twenty-first century Aotearoa/ New Zealand. This article uses an actor network approach to explore 32 women’s narratives of being shaken into dangerous disaster situations and reconstituting themselves to cope in socially innovative ways. The women’s stories articulate on-going collective narratives of experiencing disaster and coping with loss in ‘resilient’ ways. In these women’s experiences, coping in disasters is not achieved by talking through the emotional trauma. Instead, coping comes from seeking solace through engagement with one’s own and others’ personal risk and resourcefulness in ways that feed into the emergence of socially innovative voluntary organisations. These stories offer conceptual insight into the multivalent interconnections between resilience and vulnerabilities and the contested nature of post-disaster recovery in Aotearoa/New Zealand. These women gave voice to living through disasters resiliently in ways that forged new networks of support across collective and personal narratives and broader social goals and aspirations for Aotearoa/New Zealand’s future.

Research papers, University of Canterbury Library

A Transitional Imaginary: Space, Network and Memory in Christchurch is the outcome and the record of a particular event: the coming together of eight artists and writers in Ōtautahi Christchurch in November 2015, with the ambitious aim to write a book collaboratively over five days. The collaborative process followed the generative ‘book sprint’ method founded by our facilitator for the event, Adam Hyde, who has long been immersed in digital practices in Aotearoa. A book sprint prioritises the collective voice of the participants and reflects the ideas and understandings that are produced at the time in which the book was written, in a plurality of perspectives. Over one hundred books have been completed using the sprint methodology, covering subjects from software documentation to reflections on collaboration and fiction. We chose to approach writing about Ōtautahi Christchurch through this collaborative process in order to reflect the complexity of the post-quake city and the multiple paths to understanding it. The city has itself been a space of intensive collaboration in the post-disaster period. A Transitional Imaginary is a raw and immediate record, as much felt expression as argued thesis. In many ways the process of writing had the character of endurance performance art. The process worked by honouring the different backgrounds of the participants, allowing that dialogue and intensity could be generative of different forms of text, creating a knowledge that eschews a position of authority, working instead to activate whatever anecdotes, opinions, resources and experiences are brought into discussion. This method enables a dynamic of voices that merge here, separate there and interrupt elsewhere again. As in the contested process of rebuilding and reimagining Christchurch itself, the dissonance and counterpoint of writing reflects the form of conversation itself. This book incorporates conflict, agreement and the activation of new ideas through cross-fertilisation to produce a new reading of the city and its transition. The transitional has been given a specific meaning in Christchurch. It is a product of local theorising that encompasses the need for new modes of action in a city that has been substantially demolished (Bennett & Parker, 2012). Transitional projects, such as those created by Gap Filler, take advantage of the physical and social spaces created by the earthquake through activating these as propositions for new ways of being in the city. The transitional is in motion, looking towards the future. A Transitional Imaginary explores the transitional as a way of thinking and how we understand the city through art practices, including the digital and in writing.

Research papers, University of Canterbury Library

Access to clean and safe drinking water is a fundamental human requirement. However, in many areas of the world natural water sources have been impacted by a variety of biological and chemical contaminants. The ingestion of these contaminants may cause acute or chronic health problems. To prevent such illnesses, many technologies have been developed to treat, disinfect and supply safe drinking water quality. However, despite these advancements, water supply distribution systems can adversely affect the drinking water quality before it is delivered to consumers. The primary aim of this research was to investigate the effect that water distribution systems may have on household drinking water quality in Christchurch, New Zealand and Addis Ababa, Ethiopia. Water samples were collected from the source water and household taps in both cities. The samples were then tested for various physical, chemical and biological water quality parameters. The data collected was also used to determine if water samples complied with national drinking water quality standards in both countries. Independent samples t-test statistical analyses were also performed to determine if water quality measured in the samples collected from the source and household taps was significantly different. Water quality did not vary considerably between the source and tap water samples collected in Christchurch City. No bacteria were detected in any sample. However, the pH and total iron concentrations measured in source and tap water samples were found to be significantly different. The lower pH values measured in tap water samples suggests that corrosion may be taking place in the distribution system. No water samples transgressed the Drinking Water Standards for New Zealand (DWSNZ) MAVs. Monitoring data collected by the Christchurch City Council (CCC) was also used for comparison. A number of pH, turbidity and total iron concentration measurements collected by the CCC in 2011 were found to exceed the guideline values. This is likely due to structural damage to the source wells and pump-stations that occurred during the 2011 earthquake events. Overall, it was concluded that the distribution system does not adversely affect the quality of Christchurch City’s household drinking water. The water quality measured in samples collected from the source (LTP) and household taps in Addis Ababa was found to vary considerably. The water collected from the source complied with the Ethiopian (WHO) drinking water quality standards. However, tap water samples were often found to have degraded water quality for the physical and chemical parameters tested. This was especially the case after supply interruption and reinstatement events. Bacteria were also often detected in household tap water samples. The results from this study indicate that water supply disruptions may result in degraded water quality. This may be due to a drop in pipeline pressure and the intrusion of contaminants through the leaky and cross-connected pipes in the distribution network. This adversely affects the drinking water quality in Addis Ababa.

Research papers, University of Canterbury Library

The need for a simple but rigorous seismic assessment procedure to predict damage to reinforced concrete buildings during a seismic event has been highlighted following the Canterbury Earthquake sequence. Such simplified assessment procedure, applied to individual structure or large building inventory, should not only have low requirement in terms of input information and involve straightforward analyses, but also should be capable to provide reliable predictive results within short timeframe. This research provides a general overview and critical comparison of alternative simplified assessment procedures adopted in NZSEE 2006 Guidelines (Assessment and Improvement of the Structural Performance of Buildings in Earthquakes), ASCE 41-13 (Seismic Evaluation and Retrofit of Existing Buildings), and EN: 1998-3: 2005 (Assessment and Retrofitting of Buildings). Particular focus is given to the evaluation of the capability of Simplified Lateral Mechanism Analysis (SLaMa), which is an analytical pushover method adopted in NZSEE 2006 Guidelines. The predictive results from SLaMa are compared to damages observed for a set of reinforced concrete buildings in Christchurch, as well as the results from more detailed assessment procedure based on numerical modelling. This research also suggests improvements to SLaMa, together with validation of the improvements, to include assessment of local mechanism by strength hierarchy evaluation, as well as to develop assessment of global mechanism including post-yield mechanism sequence based on local mechanism.

Research papers, University of Canterbury Library

Base isolation is arguably the most reliable method for providing enhanced protection of buildings against earthquake-induced actions, by virtue of a physical separation between the structure and the ground through elements/devices with controlled force capacity, significant lateral deformation capacity and (often) enhanced energy dissipation. Such a design solution has shown its effectiveness in protecting both structural and non-structural components, hence preserving their functionality even in the aftermath of a major seismic event. Despite lead rubber bearings being invented in New Zealand almost forty years ago, the Christchurch Women's hospital was the only isolated building in Christchurch when the Canterbury earthquake sequence struck in 2010/11. Furthermore, a reference code for designing base-isolated buildings in New Zealand is still missing. The absence of a design standard or at least of a consensus on design guidelines is a potential source for a lack of uniformity in terms of performance criteria and compliance design approaches. It may also limit more widespread use of the technology in New Zealand. The present paper provides an overview of the major international codes (American, Japanese and European) for the design of base-isolated buildings. The design performance requirements, the analysis procedures, the design review process and approval/quality control of devices outlined in each code are discussed and their respective pros and cons are compared through a design application on a benchmark building in New Zealand. The results gathered from this comparison are intended to set the basis for the development of guidelines specific for the New Zealand environment.

Research papers, University of Canterbury Library

This thesis is concerned with springs that appeared in the Hillsborough, Christchurch during the 2010-2011 Canterbury Earthquake Sequence, and which have continued to discharge groundwater to the surface to the present time. Investigations have evolved, measurements of discharge at selected sites, limited chemical data on anions and isotope analysis. The springs are associated with earthquake generated fissures (extensional) and compression zones, mostly in loess-colluvium soils of the valley floor and lower slopes. Extensive peat swamps are present in the Hillsborough valley, with a groundwater table at ~1m below ground. The first appearance of the ‘new’ springs took place following the Mw 7.1 Darfield Earthquake on 4 September 2010, and discharges increased both in volume and extent of the Christchurch Mw 6.3 Earthquake of 22 February 2011. Five monitored sites show flow rates in the range of 4.2-14.4L/min, which have remained effectively constant for the duration of the study (2014-2015). Water chemistry analysis shows that the groundwater discharges are sourced primarily from volcanic bedrocks which underlies the valley at depths ≤50m below ground level. Isotope values confirm similarities with bedrock-sourced groundwater, and the short term (hours-days) influence of extreme rainfall events. Cyclone Lusi (2013-2014) affects were monitored and showed recovery of the bedrock derived water signature within 72 hours. Close to the mouth of the valley sediments interfinger with Waimakiriri River derived alluvium bearing a distinct and different isotope signature. Some mixing is evident at certain locations, but it is not clear if there is any influence from the Huntsbury reservoir which failed in the Port Hills Earthquake (22 February 2011) and stored groundwater from the Christchurch artesian aquifer system (Riccarton Gravel).

Research papers, University of Canterbury Library

The Canterbury Earthquake Sequence (CES) of 2010-2011 produced large seismic moments up to Mw 7.1. These large, near-to-surface (<15 km) ruptures triggered >6,000 rockfall boulders on the Port Hills of Christchurch, many of which impacted houses and affected the livelihoods of people within the impacted area. From these disastrous and unpredicted natural events a need arose to be able to assess the areas affected by rockfall events in the future, where it is known that a rockfall is possible from a specific source outcrop but the potential boulder runout and dynamics are not understood. The distribution of rockfall deposits is largely constrained by the physical properties and processes of the boulder and its motion such as block density, shape and size, block velocity, bounce height, impact and rebound angle, as well as the properties of the substrate. Numerical rockfall models go some way to accounting for all the complex factors in an algorithm, commonly parameterised in a user interface where site-specific effects can be calibrated. Calibration of these algorithms requires thorough field checks and often experimental practises. The purpose of this project, which began immediately following the most destructive rupture of the CES (February 22, 2011), is to collate data to characterise boulder falls, and to use this information, supplemented by a set of anthropogenic boulder fall data, to perform an in-depth calibration of the three-dimensional numerical rockfall model RAMMS::Rockfall. The thesis covers the following topics: • Use of field data to calibrate RAMMS. Boulder impact trails in the loess-colluvium soils at Rapaki Bay have been used to estimate ranges of boulder velocities and bounce heights. RAMMS results replicate field data closely; it is concluded that the model is appropriate for analysing the earthquake-triggered boulder trails at Rapaki Bay, and that it can be usefully applied to rockfall trajectory and hazard assessment at this and similar sites elsewhere. • Detailed analysis of dynamic rockfall processes, interpreted from recorded boulder rolling experiments, and compared to RAMMS simulated results at the same site. Recorded rotational and translational velocities of a particular boulder show that the boulder behaves logically and dynamically on impact with different substrate types. Simulations show that seasonal changes in soil moisture alter rockfall dynamics and runout predictions within RAMMS, and adjustments are made to the calibration to reflect this; suggesting that in hazard analysis a rockfall model should be calibrated to dry rather than wet soil conditions to anticipate the most serious outcome. • Verifying the model calibration for a separate site on the Port Hills. The results of the RAMMS simulations show the effectiveness of calibration against a real data set, as well as the effectiveness of vegetation as a rockfall barrier/retardant. The results of simulations are compared using hazard maps, where the maximum runouts match well the mapped CES fallen boulder maximum runouts. The results of the simulations in terms of frequency distribution of deposit locations on the slope are also compared with those of the CES data, using the shadow angle tool to apportion slope zones. These results also replicate real field data well. Results show that a maximum runout envelope can be mapped, as well as frequency distribution of deposited boulders for hazard (and thus risk) analysis purposes. The accuracy of the rockfall runout envelope and frequency distribution can be improved by comprehensive vegetation and substrate mapping. The topics above define the scope of the project, limiting the focus to rockfall processes on the Port Hills, and implications for model calibration for the wider scientific community. The results provide a useful rockfall analysis methodology with a defensible and replicable calibration process, that has the potential to be applied to other lithologies and substrates. Its applications include a method of analysis for the selection and positioning of rockfall countermeasure design; site safety assessment for scaling and demolition works; and risk analysis and land planning for future construction in Christchurch.

Research papers, University of Canterbury Library

This study explores the impact post-earthquake images from Christchurch, New Zealand inserted into a task requiring sustained attention or vigilance have on performance, selfreports of task-focus, and cerebra activity using functional near-infrared spectroscopy (fNIRS). The images represent the current state of Christchurch; a city struggling to recover from devastating earthquakes that peaked in February, 2011, killing 185 people, injuring hundreds more and causing widespread and massive damage to infrastructure, land and building in the region. Crowdsourcing was used to gather a series of positive and negative photos from greater Christchurch to be employed in the subsequent experiment. Seventy-one Christchurch resident participants (51 women, 20 men) then took part in a vigilance task with the sourced images embedded to assess possible cognitive disruptions. Participants were randomly assigned to one of three conditions: embedded positive pictures, embedded negative pictures, or embedded scrambled image controls. Task performance was assessed with signal detection theory metrics of sensitivity A’ and β’’. Individuals viewing the positive images, relating to progress, rebuild, or aesthetic aspects within the city, were overall more conservative or less willing to respond than those in the other conditions. In addition, positive condition individuals reported lower task focus, when compared to those in the control condition. However, indicators of cerebral activity (fNIRS) did not differ significantly between the experimental groups. These results combined, suggest that mind wandering events may be being generated when exposed to positive post-earthquake images. This finding fits with recent research which indicates that mind-wandering or day dreaming tends to be positive and future oriented. While positive recovery images may initiate internal thoughts, this could actually prove problematic in contexts in which external attention is required. While the actual environment, of course, needs to recover, support agencies may want to be careful with employing positive recovery imagery in contexts where people actually should be paying attention to something else, like operating a vehicle or machinery.

Research papers, University of Canterbury Library

In 2010 and 2011 Christchurch, New Zealand experienced a series of earthquakes that caused extensive damage across the city, but primarily to the Central Business District (CBD) and eastern suburbs. A major feature of the observed damage was extensive and severe soil liquefaction and associated ground damage, affecting buildings and infrastructure. The behaviour of soil during earthquake loading is a complex phenomena that can be most comprehensively analysed through advanced numerical simulations to aid engineers in the design of important buildings and critical facilities. These numerical simulations are highly dependent on the capabilities of the constitutive soil model to replicate the salient features of sand behaviour during cyclic loading, including liquefaction and cyclic mobility, such as the Stress-Density model. For robust analyses advanced soil models require extensive testing to derive engineering parameters under varying loading conditions for calibration. Prior to this research project little testing on Christchurch sands had been completed, and none from natural samples containing important features such as fabric and structure of the sand that may be influenced by the unique stress-history of the deposit. This research programme is focussed on the characterisation of Christchurch sands, as typically found in the CBD, to facilitate advanced soil modelling in both res earch and engineering practice - to simulate earthquake loading on proposed foundation design solutions including expensive ground improvement treatments. This has involved the use of a new Gel Push (GP) sampler to obtain undisturbed samples from below the ground-water table. Due to the variable nature of fluvial deposition, samples with a wide range of soil gradations, and accordingly soil index properties, were obtained from the sampling sites. The quality of the samples is comprehensively examined using available data from the ground investigation and laboratory testing. A meta-quality assessment was considered whereby a each method of evaluation contributed to the final quality index assigned to the specimen. The sampling sites were characterised with available geotechnical field-based test data, primarily the Cone Penetrometer Test (CPT), supported by borehole sampling and shear-wave velocity testing. This characterisation provides a geo- logical context to the sampling sites and samples obtained for element testing. It also facilitated the evaluation of sample quality. The sampling sites were evaluated for liquefaction hazard using the industry standard empirical procedures, and showed good correlation to observations made following the 22 February 2011 earthquake. However, the empirical method over-predicted liquefaction occurrence during the preceding 4 September 2010 event, and under-predicted for the subsequent 13 June 2011 event. The reasons for these discrepancies are discussed. The response of the GP samples to monotonic and cyclic loading was measured in the laboratory through triaxial testing at the University of Canterbury geomechanics laboratory. The undisturbed samples were compared to reconstituted specimens formed in the lab in an attempt to quantify the effect of fabric and structure in the Christchurch sands. Further testing of moist tamped re- constituted specimens (MT) was conducted to define important state parameters and state-dependent properties including the Critical State Line (CSL), and the stress-strain curve for varying state index. To account for the wide-ranging soil gradations, selected representative specimens were used to define four distinct CSL. The input parameters for the Stress-Density Model (S-D) were derived from a suite of tests performed on each representative soil, and with reference to available GP sample data. The results of testing were scrutinised by comparing the data against expected trends. The influence of fabric and structure of the GP samples was observed to result in similar cyclic strength curves at 5 % Double Amplitude (DA) strain criteria, however on close inspection of the test data, clear differences emerged. The natural samples exhibited higher compressibility during initial loading cycles, but thereafter typically exhibited steady growth of plastic strain and excess pore water pressure towards and beyond the strain criteria and initial liquefaction, and no flow was observed. By contrast the reconstituted specimens exhibited a stiffer response during initial loading cycles, but exponential growth in strains and associated excess pore water pressure beyond phase-transformation, and particularly after initial liquefaction where large strains were mobilised in subsequent cycles. These behavioural differences were not well characterised by the cyclic strength curve at 5 % DA strain level, which showed a similar strength for both GP samples and MT specimens. A preliminary calibration of the S-D model for a range of soil gradations is derived from the suite of laboratory test data. Issues encountered include the influence of natural structure on the peak-strength–state index relationship, resulting in much higher peak strengths than typically observed for sands in the literature. For the S-D model this resulted in excessive stiffness to be modelled during cyclic mobility, when the state index becomes large momentarily, causing strain development to halt. This behaviour prevented modelling the observed re- sponse of silty sands to large strains, synonymous with “liquefaction”. Efforts to reduce this effect within the current formulation are proposed as well as future research to address this issue.

Research papers, University of Canterbury Library

Following the Mw 6.2 Christchurch Earthquake on 22 February 2011, extensive ground cracking in loessial soils was reported in some areas of the Port Hills, southeast of central Christchurch. This study was undertaken to investigate the mechanisms of earthquake-induced ground damage on the eastern side of the Hillsborough Valley. A zone of extensional cracking up to 40m wide and 600m long was identified along the eastern foot-slope, accompanied by compression features and spring formation at the toe of the slope. An engineering geological and geomorphological model was developed for the eastern Hillsborough Valley that incorporates geotechnical investigation data sourced from the Canterbury Geotechnical Database (CGD), the findings of trenching and seismic refraction surveying carried out for this research, and interpretation of historical aerial photographs. The thickness and extent of a buried peat swamp at the base of the slope was mapped, and found to coincide with significant compression features. Ground cracking was found to have occurred entirely within loess-colluvium and to follow the apices of pre-1920s tunnel-gully fan debris at the southern end of the valley. The ground-cracking on the eastern side of the Hillsborough Valley is interpreted to have formed through tensile failure of the loess-colluvium. Testing was carried out to determine the tensile strength of Port Hills loess colluvium as a function of water content and density, in order to better understand the occurrence and distribution of the observed ground cracking. A comprehensive review of the soil tensile strength testing literature was undertaken, from which a test methodology was developed. Results show remoulded loess-colluvium to possess tensile strength of 7 - 28 kPa across the range of tested moisture contents (10-15%) and dry densities (1650-1900kg/m3). A positive linear relationship was observed between tensile strength and dry density, and a negative linear relationship between moisture content and tensile strength. The observed ground damage and available geotechnical information (inclinometer and piezometer records provided by the Earthquake Commission) were together used to interpret the mechanism(s) of slope movement that occurred in the eastern Hillsborough Valley. The observed ground damage is characteristic of translational movement, but without the development of lateral release scarps, or a basal sliding surface - which was not located during drilling. It is hypothesised that shear displacement has been accommodated by multiple slip surfaces of limited extent within the upper 10m of the slope. Movement has likely occurred within near-saturated colluvial units that have lost strength during earthquake shaking. The eastern Hillsborough Valley is considered to be an ‘incipient translational slide’, as both the patterns of damage and shearing are consistent with the early stages of such slide development. Sliding block analysis was utilised to understand how the eastern Hillsborough Valley may perform in a future large magnitude earthquake. Known cumulative displacements of ~0.3m for eastern Hillsborough Valley during the 2010-2011 Canterbury Earthquake Sequence were compared with modelled slope displacements to back-analyse a lower-bound yield acceleration of 0.2 - 0.25g. Synthetic broadband modelling for future Alpine and Hope Fault earthquakes indicates PGAs of approximately 0.08g for soil sites in the Christchurch area, as such, slope movement is unlikely to be reactivated by an Alpine Fault or Hope Fault earthquake. This does not take into account the possible role of strength loss due to excess pore pressure that may occur during these future events.

Research papers, University of Canterbury Library

The recent Canterbury earthquake sequence in 2010-2011 highlighted a uniquely severe level of structural damage to modern buildings, while confirming the high vulnerability and life threatening of unreinforced masonry and inadequately detailed reinforced concrete buildings. Although the level of damage of most buildings met the expected life-safety and collapse prevention criteria, the structural damage to those building was beyond economic repair. The difficulty in the post-event assessment of a concrete or steel structure and the uneconomical repairing costs are the big drivers of the adoption of low damage design. Among several low-damage technologies, post-tensioned rocking systems were developed in the 1990s with applications to precast concrete members and later extended to structural steel members. More recently the technology was extended to timber buildings (Pres-Lam system). This doctoral dissertation focuses on the experimental investigation and analytical and numerical prediction of the lateral load response of dissipative post-tensioned rocking timber wall systems. The first experimental stages of this research consisted of component testing on both external replaceable devices and internal bars. The component testing was aimed to further investigate the response of these devices and to provide significant design parameters. Post-tensioned wall subassembly testing was then carried out. Firstly, quasi-static cyclic testing of two-thirds scale post-tensioned single wall specimens with several reinforcement layouts was carried out. Then, an alternative wall configuration to limit displacement incompatibilities in the diaphragm was developed and tested. The system consisted of a Column-Wall-Column configuration, where the boundary columns can provide the support to the diaphragm with minimal uplifting and also provide dissipation through the coupling to the post-tensioned wall panel with dissipation devices. Both single wall and column-wall-column specimens were subjected to drifts up to 2% showing excellent performance, limiting the damage to the dissipating devices. One of the objectives of the experimental program was to assess the influence of construction detailing, and the dissipater connection in particular proved to have a significant influence on the wall’s response. The experimental programs on dissipaters and wall subassemblies provided exhaustive data for the validation and refinement of current analytical and numerical models. The current moment-rotation iterative procedure was refined accounting for detailed response parameters identified in the initial experimental stage. The refined analytical model proved capable of fitting the experimental result with good accuracy. A further stage in this research was the validation and refinement of numerical modelling approaches, which consisted in rotational spring and multi-spring models. Both the modelling approaches were calibrated versus the experimental results on post-tensioned walls subassemblies. In particular, the multi-spring model was further refined and implemented in OpenSEES to account for the full range of behavioural aspects of the systems. The multi-spring model was used in the final part of the dissertation to validate and refine current lateral force design procedures. Firstly, seismic performance factors in accordance to a Force-Based Design procedure were developed in accordance to the FEMA P-695 procedure through extensive numerical analyses. This procedure aims to determine the seismic reduction factor and over-strength factor accounting for the collapse probability of the building. The outcomes of this numerical analysis were also extended to other significant design codes. Alternatively, Displacement-Based Design can be used for the determination of the lateral load demand on a post-tensioned multi-storey timber building. The current DBD procedure was used for the development of a further numerical analysis which aimed to validate the procedure and identify the necessary refinements. It was concluded that the analytical and numerical models developed throughout this dissertation provided comprehensive and accurate tools for the determination of the lateral load response of post-tensioned wall systems, also allowing the provision of design parameters in accordance to the current standards and lateral force design procedures.

Research papers, University of Canterbury Library

When disasters and crises, both man-made and natural, occur, resilient higher education institutions adapt in order to continue teaching and research. This may necessitate the closure of the whole institution, a building and/or other essential infrastructure. In disasters of large scale the impact can be felt for many years. There is an increasing recognition of the need for disaster planning to restructure educational institutions so that they become more resilient to challenges including natural disasters (Seville, Hawker, & Lyttle, 2012).The University of Canterbury (UC) was affected by seismic events that resulted in the closure of the University in September 2010 for 10 days and two weeks at the start of the 2011 academic year This case study research describes ways in which e-learning was deployed and developed by the University to continue and even to improve learning and teaching in the aftermath of a series of earthquakes in 2010 and 2011. A qualitative intrinsic embedded/nested single case study design was chosen for the study. The population was the management, support staff and educators at the University of Canterbury. Participants were recruited with purposive sampling using a snowball strategy where the early key participants were encouraged to recommend further participants. Four sources of data were identified: (1) documents such as policy, reports and guidelines; (2) emails from leaders of the colleges and academics; (3) communications from senior management team posted on the university website during and after the seismic activity of 2010 and 2011; and (4) semi-structured interviews of academics, support staff and members of senior management team. A series of inductive descriptive content analyses identified a number of themes in the data. The Technology Acceptance Model 2 (Venkatesh & Davis, 2000) and the Indicator of Resilience Model (Resilient Organisations, 2012) were used for additional analyses of each of the three cases. Within the University case, the cases of two contrasting Colleges were embedded to produce a total of three case studies describing e-learning from 2000 - 2014. One contrast was the extent of e-learning deployment at the colleges: The College of Education was a leader in the field, while the College of Business and Law had relatively little e-learning at the time of the first earthquake in September 2010. The following six themes emerged from the analyses: Communication about crises, IT infrastructure, Availability of e-learning technologies, Support in the use of e-learning technologies, Timing of crises in academic year and Strategic planning for e-learning. One of the findings confirmed earlier research that communication to members of an organisation and the general public about crises and the recovery from crises is important. The use of communication channels, which students were familiar with and already using, aided the dissemination of the information that UC would be using e-learning as one of the options to complete the academic year. It was also found that e-learning tools were invaluable during the crises and facilitated teaching and learning whilst freeing limited campus space for essential activities and that IT infrastructure was essential to e-learning. The range of e-learning tools and their deployment evolved over the years influenced by repeated crises and facilitated by the availability of centrally located support from the e-Learning support team for a limited set of tools, as well as more localised support and collaboration with colleagues. Furthermore, the reasons and/or rate of e-learning adoption in an educational institution during crises varied with the time of the academic year and the needs of the institution at the time. The duration of the crises also affected the adoption of e-learning. Finally, UC’s lack of an explicit e-learning strategy influenced the two colleges to develop college-specific e-learning plans and those College plans complemented the incorporation of e-learning for the first time in the University’s teaching and learning strategy in 2013. Twelve out of the 13 indicators of the Indicators of Resilience Model were found in the data collected for the study and could be explained using the model; it revealed that UC has become more resilient with e-learning in the aftermath of the seismic activities in 2010 and 2011. The interpretation of the results using TAM2 demonstrated that the adoption of technologies during crises aided in overcoming barriers to learning at the time of the crisis. The recommendations from this study are that in times of crises, educational institutions take advantage of Cloud computing to communicate with members of the institution and stakeholders. Also, that the architecture of a university’s IT infrastructure be made more resilient by increasing redundancy, backup and security, centralisation and Cloud computing. In addition, when under stress it is recommended that new tools are only introduced when they are essential.