In Aotearoa, New Zealand people are living longer, alongside a slowing birthrate, the older population is growing faster than the younger population. As people live longer, there is an increased need for social services and support that cater for older persons, including care takers, mental health services, and community groups. Social work plays an important role in an ageing society because it addresses the multifaceted needs for older people. While there has been recent research conducted on the experiences of older persons, none have been undertaken in the unique context of the Eastern suburbs of Ōtautahi, Christchurch, an area adversely impacted by the 2011 earthquakes. This research specifically looks at the experiences of older residents in the East, considering various intersecting characteristics such as age, gender, ethnicity, socioeconomic status, available supports, community engagement and relationships to explore the multifaceted experiences and needs of this cohort. This research is a qualitative study influenced by intersectionality and place theories. Both underpinning theories are important in understanding social dynamics, identities, and lived experiences within this community research project. I interviewed nine participants from the Eastern suburbs of Ōtautahi, Christchurch using semi-structured interviews. Interviews were analysed using thematic analysis and detailed journaling. The data from these interviews generated the main themes discussed in this thesis: community connections, places with meaning, and accessing social support services.
When researchers seek to understand community resilience, it often centres on individual agents and actors. They look at the traits individuals have in order to help recover from adverse events, as well as the decisionmaking processes required to plan and adapt. In Aotearoa New Zealand, Māori forms of organising can challenge these. This research was about uncovering Māori forms organising and practices in the context of resilience. The methodology I used was He Awa Whiria/Braided Rivers and storytelling analysis in kanohi ki te kanohi/semi-structured interviews to understand how Māori communities responded to and recovered from the 2010 Darfield (Canterbury), 2011 Ōtautahi/Christchurch, and 2016 Kaikōura earthquakes. Five themes emerged from the project: (i) the importance of marae as a powerful physical location, (ii) the value in building strong reciprocal connections and cultural relationships, (iii) the stronghold that kai/food has in helping to heal communities, (iv) the exchange and trading of resources, and (v) being practical when move forward after a disaster event. As a non-Māori researcher, I have been an outsider to te Ao Māori and to Aotearoa. In using this blended methodology, it became apparent that there are many socio-cultural and historical contentions from the effects of colonisation, assimilation, to grappling with Western norms. Notably, the findings pointed to more similarities than differences, such as taking care of family and communities, being community-driven, and ways of coping with adverse events. This revealed that there are similar ways of doing things regardless of having different customs. This research makes several contributions. It contributes to the field of management studies by addressing gaps in how the concept of resilience is viewed from a practical Māori perspective. The research presents emergency management professionals with similar blended and practical strategies to co-design approaches for collaborative readiness, response, and recovery plans and programmes. The study further demonstrates the localised and tangible benefits that can be gained from utilising a blended methodology and storying method. Ultimately, the purpose of the thesis was to start bridging the gap between agencies and communities, to shift to more Indigenous-led approaches, integrating local Indigenous practices and knowledges that lead to more prepared communities in managing, responding to, and recovering from earthquake hazard events.