As we approach the tenth anniversary of the Christchurch earthquake there are renewed calls for an inquiry into how Southern Response dealt with Canterbury earthquake claimants. Last year the government set up a support package for those who were short changed by Southern Response for their earthquake repairs. It came after a landmark High Court case found Southern Response misled and deceived Karl and Alison Dodds. Insurance claimants advocate, Ali Jones, says ten years on, lessons haven't been learned from how people were treated by Southern Response. She told RNZ reporter Sally Murphy that dealing with them is hell.
Southern Opera Charitable Trust's director discusses the impact of the earthquake on Christchurch's arts community.
A class action taken by 40 Canterbury earthquake claimants against Southern Response heads to court tomorrow.
The State Services Commission is investigating Canterbury earthquake insurer Southern Response. A new pharmacy council ethics code has upset doctors.
Forty Christchurch homeowners have headed back to court, as they seek to take a class action against earthquake insurer Southern Response.
A Christchurch couple locked in an ongoing legal battle with state-owned quake insurer Southern Response says it is sobering for a Court of Appeal decision to go their way, one decade on from the harrowing earthquakes.
An earlier High Court decision found Southern Response guilty of misleading and deceptive behaviour when it short-changed Karl and Alison Dodds tens of thousands of dollars after their quake damaged house was written off.
The Dodds say they were tricked into accepting a lower offer from Southern Response only to later discover the insurer had kept secret from them a second higher estimate to rebuild their damaged house, a so-called second secret detailed repair and rebuild analysis (DRA).
The High Court ordered Southern Response to pay the Dodds almost $180,000 in damages, plus costs.
But the government appealed the decision, saying it needed clarity, because of the thousands of similar cases it could be liable for.
The Court of Appeal reduced the damages Southern Response has to pay $10,656.44 due to an earlier error in calculations.
The Minister responsible Grant Robertson has declined to be interviewed.
Southern Response also declined to be interviewed. Neither have ruled out appealing the decision in the Supreme Court.
It is understood 26 Christchurch earthquake claimants who took class actiona against Southern Response are close to reaching an out of court settlement.
The High Court has said 40 Christchurch homeowners wanting to take a class action against earthquake insurer Southern Response can move forward with their claim.
As IAG and Southern Response's limitation periods for claims resulting from the February, 2011 earthquake nears, Christchurch lawyer Peter Woods says the current situation is a "bloody mess".
A lawyer who is suing Southern Response on behalf of earthquake claimants says he was intimidated by private investigators for another government agency in 2013. Southern Response is in charge of settling the outstanding quake claims of former AMI customers in Christchurch, but is now under investigation by the public sector watchdog, the State Services Commission. The Commission is looking at whether standards of integrity and conduct for state servants have been breached in its hiring of security company, Thompson and Clark. Southern Response says it hired the firm in 2014 to assess the level of risk some customers posed to staff. Lawyer Grant Shand tells Guyon Espiner he's waiting to see the results of the inquiry.
Our Christchurch features producer, Kary Gosset has a story from one of the worst affected areas from the Feb 22 earthquake. Sumner has frequently been in the news with images of its crumbled cliffs, and Sumner is where Katy Gosset lives. This is her latest snapshot at where her suburb is at.
A Christchurch couple in a long running dispute over the insurance payout for their earthquake damaged home have reached an out-of-court settlement with Southern Response.
The class action was brought on behalf of former AMI Insurance/Southern Response policyholders who believe the company misled them into settling their claims for less than their policies entitled them to.
The lawyer for Brendan and Colleen Ross, Grant Cameron, talks to Max Towle about the settlement.
National MP Gerry Brownlee says it's a great tragedy that the former chairman of government insurer Southern Response has been treated the way that he has. Ross Butler resigned on Tuesday night after a State Services Commission inquiry found Southern Response had broken its code of conduct and possibly the law, when it used private investigators to secretly record meetings of earthquake victims. The Minister for Christchurch Regeneration Megan Woods says Mr Butler was aware of what was going on, as was Mr Brownlee when he was a Minister.
A new exhibition is simply called " 37". The show is by the photographer Doc Ross, features 37 Christchurch people captured on film using a 37 second exposure. The aim: to reflect the length of time their city shook during February 2011's devastating earthquake. Katy Gosset hears some of the stories behind the exhibition and hits the streets to record her own take on the 37 second concept.
Southern Response is back in court today - this time having a final go at arguing that a class action against it should not be an 'opt-out'.
Christchurch residents Brendan and Colleen Ross say the state insurer deliberately withheld the true cost of repairing their home which was damaged in the Canterbury earthquakes.
They are now among 3000 people represented in a class action led by Christchurch lawyer Grant Cameron.
In September last year the Court of Appeal decided the class action could proceed on an 'opt-out' basis - which means it would cover more people and potentially cost the state-owned insurer more money if it loses.
Southern Response is challenging that decision in the Supreme Court, a two day hearing wrapped up on Tuesday.
Checkpoint reporter Logan Church was there.
The Supreme Court has ruled that a class action by Canterbury insurance holders against Southern Response can go ahead. Ali Jones, insurance claimants advocate explains to The Panel what this means for home owners who've been fighting for years to get their fair entitlements.
Is organising anarchists like herding cats? Apparently not. Sage Forest talks to an anarchists' collective with a deep faith in human nature. Beyond Resistance is a nation-wide anarchists' collective based in Christchurch. They hold regular meetings with the primary goal of empowering workers. But their faith in human nature has proven itself in the response to the earthquake crises. This, they say, is true anarchy at work.
The Christchurch suburb of Sydenham was badly affected by the first earthquake in September and February's quake has struck another blow to the local retail sector. But as Katy Gosset has found, shop owners say they're confident they can rebuild.
Christchurch prepares for a challenging anniversary - two years on from the devastating earthquake that killed 185 people. Our correspondent there, Katy Gosset, hears the stories of local baristas who were in the CBD that day.
While most people are asleep at 5am in Christchurch, the city's florists and wholesalers are already hard at it, bidding for the best blooms. The industry has struggled after the earthquakes, but Katy Gosset finds enthusiasm levels high.
Christchurch Hospital has just celebrated its 150th anniversary. The major medical facility is in the heart of the city, beside Hagley Park, and played a key role in the February earthquake, treating the many who were seriously injured. Christchurch correspondent Katy Gosset discovers the hospital faces its own quake-related challenges as it plans for the future.
In response to the Canterbury earthquakes, the Government has built two villages in the suburbs of Linwood and Kaiapoi to provide temporary accomodation for those who've lost their homes. Our Christchurch correspondent, Katy Gosset, visited the Linwood Village and spoke to residents as they prepared for Christmas.
Our Christchurch correspondent, Katy Gosset takes us on a musical journey with the help of one of the city's longest serving pianists. For 23 years Peter Lewis played the piano in the Crowne Plaza Hotel before being made redundant by the February 2011 earthquake. Peter has since struggled to find a way to share his music with others. Today Katy seeks out some city pianos and takes him on a mystery tour to rediscover the pleasure of playing.
A lawyer acting for Christchurch home-owners short changed in earthquake settlements says a new plan announced by the government is likely to run into trouble.
Last year in a landmark case, the High Court found the government's claim settlement agency, Southern Response, misled and deceived Karl and Alison Dodds.
It ordered the government to pay the couple nearly $180,000.
The government has now set up a package for other Southern Response claimants who settled before October 2014.
Its estimated about 3000 people will be eligible to benefit.
But most of them are already taking part in a class action led by Brendan and Colleen Ross.
Their lawyer Grant Cameron speaks to Corin Dann.
A Christchurch couple fighting their insurer and the Earthquake Commission in court say accepting EQC's offer would leave them massively out of pocket.
Major Australian law firm Maurice Blackburn has agreed to underwrite a class action law suit against Southern Response seeking redress for Canterbury earthquake claimants. Christchurch lawyer Grant Cameron says "hidden costs" led to significant underpayments to about 3000 people. Maurice Blackburn is a law firm which specialises in class actions, its principal lawyer Martin Hyde joins Kathryn, along with Grant Cameron, to talk about why they think they have a strong case.
Katy Gosset meets one of Christchurch's top tailors. Mark van Roosmalen may have lost his premises in the earthquake but he's busier than ever, turning out bespoke garments for the city's style-conscious. Katy finds that amidst the high-viz vests of Christchurch there's still plenty of room for a sharp suit.
To Christchurch now, where the people most affected by the region's earthquakes are getting a chance to tell their stories to a wider audience.
Christchurch is home to many diverse ethnic groups whose voices have sometimes gone unheard in the aftermath of the earthquakes and the city's rebuild plans. Katy Gosset visits a gathering in Christchurch's battered eastern suburbs to hear their thoughts on post-quake life and the future of their adopted home.
Elderly residents in Lyttelton have been enjoying free meals while their supermarket is closed and their town is being rebuilt. After February's earthquake, locals found that many of the community's older members felt isolated and had no means of buying groceries for themselves. Christchurch correspondent Katy Gosset finds that Lyttelton is a town that looks after its own.
