There are 1,600 Canterbury homeowners with earthquake claims still open with EQC. About 100 homeowners turned up to a meeting organised by EQC Fix in Christchurch on Monday night - all with stories of home repair hell, botched repairs, or seemingly never-ending arguments with EQC, Southern Response, or their private insurer. They were all tired and wondering why they still had to fight more than nine years on from the first Canterbury Earthquake. Checkpoint video journalist Logan Church travelled to Christchurch to speak to those still fighting for what they believe they are entitled too.
Time is nearly up for owners of on-sold quake damaged properties in Canterbury to apply to claim money for botched repairs. The Government announced last year it would give an ex-gratia payment to home-owners with properties that went over the Earthquake Commission's then cap of $100,000. Today is the last day for applications after the original August deadline was extended due to Covid-19. But there are calls to extend that deadline again, as applications have flooded in over the past month.
A scathing inquiry into the Earthquake Commission's handling of the 2010 and 2011 Canterbury earthquakes could mean huge change for how it handles claims.
The Government says it's committed to implementing all of the recommendations from the inquiry, including improving its communication, planning and preparedness and dispute resolution.
John Goddard, an insurance and employment law barrister who dealt with more than 4000 claims at the time, says repairs were handled poorly and the new recommendations won't cover all the bases.
John Goddard and Melanie Bourke of EQC Fix speak to Corin Dann.
The appointment of Christchurch MP Gerry Brownlee as National's deputy leader has been met with a chorus of outrage from some Cantabrians - who say he is responsible for lengthy delays in settling insurance claims from the Canterbury earthquakes.
A lawyer acting for Christchurch home-owners short changed in earthquake settlements says a new plan announced by the government is likely to run into trouble.
Last year in a landmark case, the High Court found the government's claim settlement agency, Southern Response, misled and deceived Karl and Alison Dodds.
It ordered the government to pay the couple nearly $180,000.
The government has now set up a package for other Southern Response claimants who settled before October 2014.
Its estimated about 3000 people will be eligible to benefit.
But most of them are already taking part in a class action led by Brendan and Colleen Ross.
Their lawyer Grant Cameron speaks to Corin Dann.
EQC was ill-prepared to deal with the wide spread damage of the Christchurch Earthquakes and as a consequence its reputation been left in tatters with many seeing the commission as uncaring, miserly and inefficient.
That is according to the findings of the inquiry into EQC and its handling of quake claims in Canterbury and Kaikōura.
Inquiry Chair Dame Silvia Cartwright lays out a raft of inadequacies including EQC not being equiped to handle a mass scale managed repair programme - leading to multiple mistakes, poor staffing decisions and inadequate quality control.
Damage assessments were the root of claimants disputes time and time again.
Dame Silvia Cartwright described to Checkpoint the way claimants have been treated by EQC.
