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Audio, Radio New Zealand

Survivors of our biggest national disasters say new guidelines will better supporting families in the wake of future tragedies. The new "Public Service Commission Model Standards" - to be released at parliament today - addresses what survivors say have been consistent shortcomings in the treatment by government agencies of those most closely affected by disaster. The standards were co-authored by the Pike River Families Group after consulting with families of survivors caught up with events such as the earthquake and mosque shootings in Christchurch, the Aramoana massacre, the Cave Creek platform collapse and the Whakaari White Island eruption. Sonya Rockhouse, who lost her son Ben in the Pike River mine explosion 12 years ago, spoke to Corin Dann.

Audio, Radio New Zealand

Professor Lucy Easthope is one of the world's foremost disaster planners. Her first major job in emergency planning was responding to 9/11 and since then, her career has covered almost every major disaster; the Boxing Day tsunami, the London bombings, the Christchurch earthquakes, the Fukushima nuclear disaster, Malaysia Airlines Flight 17 shot down over Ukraine, the Grenfell Tower fire, Covid-19 and many more. It's her job to help get the bodies identified, repatriate survivors, return personal effects, look after the bereaved, and advise governments for the future. She speaks to Kathryn about her memoir, When the Dust Settles: Stories of Love, Loss and Hope from an Expert in Disaster.