An elderly Christchurch couple are crying foul over EQC's site visit policy under alert level two. EQC says the measures, outlined in emails to clients, are crucial for staff and customer safety. But John and Frances van Petegem, who have been waiting years to have botched earthquake repairs put right, say EQC's rules are causing further delays and stress. Nick Truebridge has the story.
EQC was ill-prepared to deal with the wide spread damage of the Christchurch Earthquakes and as a consequence its reputation been left in tatters with many seeing the commission as uncaring, miserly and inefficient. That is according to the findings of the inquiry into EQC and its handling of quake claims in Canterbury and Kaikōura. Inquiry Chair Dame Silvia Cartwright lays out a raft of inadequacies including EQC not being equiped to handle a mass scale managed repair programme - leading to multiple mistakes, poor staffing decisions and inadequate quality control. Damage assessments were the root of claimants disputes time and time again. Dame Silvia Cartwright described to Checkpoint the way claimants have been treated by EQC.
The government plans to introduce legislation to change the Earthquake Commission's operations, after a report found major failings. It found EQC was woefully unprepared as it dealt with the Canterbury quakes, and made dozens of recommendations about clarifying EQC's role and improving the way it deals with claimants. RNZ political reporter Yvette McCullough has more.
There are 1,600 Canterbury homeowners with earthquake claims still open with EQC. About 100 homeowners turned up to a meeting organised by EQC Fix in Christchurch on Monday night - all with stories of home repair hell, botched repairs, or seemingly never-ending arguments with EQC, Southern Response, or their private insurer. They were all tired and wondering why they still had to fight more than nine years on from the first Canterbury Earthquake. Checkpoint video journalist Logan Church travelled to Christchurch to speak to those still fighting for what they believe they are entitled too.
The chair of the inquiry in to the Earthquake Commission has grave concerns about the state of the housing stock in Christchurch due to EQC's failure to properly fix quake damage. It's just one of a raft of findings released by Dame Silvia Cartwright today, after a year and a half long inquiry that heard from hundreds of homeowners and key players. Conan Young has the story.
Some 10 years on from the devastating Canterbury quakes, the wait is still not over when it comes to law changes needed to improve the Earthquake Commission. The government will not get it done until 2021, if it's re-elected. Meanwhile cases of botched quake repairs needing a fix are still flooding into EQC, Greater Christchurch Regeneration Minister Megan Woods told Checkpoint.
An report into EQC finds it was poorly prepared for the Canterbury earthquakes. Quarantined travelers have moved before 14 days. Anna Thomas has the news.
A scathing inquiry into the Earthquake Commission's handling of the 2010 and 2011 Canterbury earthquakes could mean huge change for how it handles claims. The Government says it's committed to implementing all of the recommendations from the inquiry, including improving its communication, planning and preparedness and dispute resolution. John Goddard, an insurance and employment law barrister who dealt with more than 4000 claims at the time, says repairs were handled poorly and the new recommendations won't cover all the bases. John Goddard and Melanie Bourke of EQC Fix speak to Corin Dann.
Time is nearly up for owners of on-sold quake damaged properties in Canterbury to apply to claim money for botched repairs. The Government announced last year it would give an ex-gratia payment to home-owners with properties that went over the Earthquake Commission's then cap of $100,000. Today is the last day for applications after the original August deadline was extended due to Covid-19. But there are calls to extend that deadline again, as applications have flooded in over the past month.
An inquiry into the Earthquake Commission has found it was poorly prepared for the Canterbury earthquakes - and has left people with a "deep mistrust of government" that will take years to overcome. The government has this morning released findings from the inquiry, chaired by Dame Silvia Cartwright. Our Christchurch reporter, Conan Young, has been reading through the details and spoke with Māni Dunlop.