Thousands of people are making insurance claims after heavy rain and flooding in the north of New Zealand, especially in Auckland. Insurance lawyer Peter Woods has worked on property claims for earthquake damage in Canterbury and Marlborough.. He has also been an Independent Specialist Adviser to the government. Peter talks to Lisa Owen.
EQC claimant Anita explains how she's still battling the Crown agency, years after her home was damaged in the Christchurch earthquakes. She says her floor is still uneven because the scope of works didn't state for it to be "flat".
It's almost eight years to the day since the first Christchurch earthquake, and as anyone who lives in Christchurch knows, some insurance claims are still in dispute. Dodgy repairs are still being discovered and previously undiscovered damage is being found. Earthquake Commission minister Megan Woods says as problems emerge, people can come back and ask for re-repairs or have their home looked at. But just how much money is in the National Disaster Fund?
Christchurch homeowners are still battling insurers eight years after the first major earthquake. Mike and Fran Dodge say their insurer AA has not honoured their insurance policy, and now court seems to be the only option left.
A Christchurch man has been left stunned after his insurance premium rose by 440 percent after his insurer decided his property was at a higher risk from earthquakes.
Hundreds of Christchurch homeowners have discovered extensive damage to the on-sold properties they purchased after the 2010/2011 earthquakes. Licenced Building Practictioner Dan Paltridge talks to Logan Church about what people need to look out for, and what they need to do before buying a home in the city.
Christchurch’s new $92m central city library opened today – replacing the former library which was damaged in the Canterbury earthquakes. But as Logan Church discovers, with sewing suites, a TV wall and a music studio, this library is home to more than rows and rows of books.
EQC was ill-prepared to deal with the wide spread damage of the Christchurch Earthquakes and as a consequence its reputation been left in tatters with many seeing the commission as uncaring, miserly and inefficient. That is according to the findings of the inquiry into EQC and its handling of quake claims in Canterbury and Kaikōura. Inquiry Chair Dame Silvia Cartwright lays out a raft of inadequacies including EQC not being equiped to handle a mass scale managed repair programme - leading to multiple mistakes, poor staffing decisions and inadequate quality control. Damage assessments were the root of claimants disputes time and time again. Dame Silvia Cartwright described to Checkpoint the way claimants have been treated by EQC.
The chair of the inquiry in to the Earthquake Commission has grave concerns about the state of the housing stock in Christchurch due to EQC's failure to properly fix quake damage. It's just one of a raft of findings released by Dame Silvia Cartwright today, after a year and a half long inquiry that heard from hundreds of homeowners and key players. Conan Young has the story.
The government plans to introduce legislation to change the Earthquake Commission's operations, after a report found major failings. It found EQC was woefully unprepared as it dealt with the Canterbury quakes, and made dozens of recommendations about clarifying EQC's role and improving the way it deals with claimants. RNZ political reporter Yvette McCullough has more.
Our managed isolation hotels are too posh and returnees should not be treated like hotel guests with luxuries like free menu choices and drycleaning. That's the verdict from New Zealand woman Toni Foster who has returned to the country to take up a job and has spent the past 11 days in isolation at Ellerslie's Novotel Hotel. Toni says she had expected to return to isolation in accommodation similar to the container village after the Christchurch earthquakes - not a free four or five star hotel which she said some returnees were treating as a holiday. She says returnees should not be treated like hotel guests because they're not paying a cent to be there.
National's new deputy leader Gerry Brownlee discusses today's resignations from Nikki Kaye and Amy Adams, his track record in helping Christchurch earthquake claimants, and National's plans for the Auckland Central electorate.
The appointment of Christchurch MP Gerry Brownlee as National's deputy leader has been met with a chorus of outrage from some Cantabrians - who say he is responsible for lengthy delays in settling insurance claims from the Canterbury earthquakes.
'Designed by an incompetent engineer, supervised by an irresponsible engineer and constructed by a fake engineer'. Those were the views of the Christchurch Earthquake Families Group, heard today, at the first - and only - disciplinary hearing to be held against anyone who designed and built the CTV building in Christchurch.
The Labour Party wrapped up its Canterbury Recovery Package in Christchurch today, announcing it would appoint qualified locals to govern the Canterbury Earthquake Recovery Authority.
It's been dubbed Canterbury's little seaside community who never gave up. Nine years in the making, it was Redcliffs School''s grand re-opening today after earthquake damage rendered the old site unsafe. The occasion was marked with tears, hugging, singing and some very special guests. Katie Todd filed this report.
Southern Response is back in court today - this time having a final go at arguing that a class action against it should not be an 'opt-out'. Christchurch residents Brendan and Colleen Ross say the state insurer deliberately withheld the true cost of repairing their home which was damaged in the Canterbury earthquakes. They are now among 3000 people represented in a class action led by Christchurch lawyer Grant Cameron. In September last year the Court of Appeal decided the class action could proceed on an 'opt-out' basis - which means it would cover more people and potentially cost the state-owned insurer more money if it loses. Southern Response is challenging that decision in the Supreme Court, a two day hearing wrapped up on Tuesday. Checkpoint reporter Logan Church was there.
An elderly Christchurch couple are crying foul over EQC's site visit policy under alert level two. EQC says the measures, outlined in emails to clients, are crucial for staff and customer safety. But John and Frances van Petegem, who have been waiting years to have botched earthquake repairs put right, say EQC's rules are causing further delays and stress. Nick Truebridge has the story.
The government has announced hundreds of new carparks it hopes will solve the ongoing issues at Christchurch Hospital. Parking was significantly reduced after the earthquakes - forcing patients, visitors and staff to park far away and walk, or catch a shuttle to the hospital. The government's pledging a new building and extension of staff car-parking. Sally Murphy reports.
A Christchurch couple locked in an ongoing legal battle with state-owned quake insurer Southern Response says it is sobering for a Court of Appeal decision to go their way, one decade on from the harrowing earthquakes. An earlier High Court decision found Southern Response guilty of misleading and deceptive behaviour when it short-changed Karl and Alison Dodds tens of thousands of dollars after their quake damaged house was written off. The Dodds say they were tricked into accepting a lower offer from Southern Response only to later discover the insurer had kept secret from them a second higher estimate to rebuild their damaged house, a so-called second secret detailed repair and rebuild analysis (DRA). The High Court ordered Southern Response to pay the Dodds almost $180,000 in damages, plus costs. But the government appealed the decision, saying it needed clarity, because of the thousands of similar cases it could be liable for. The Court of Appeal reduced the damages Southern Response has to pay $10,656.44 due to an earlier error in calculations. The Minister responsible Grant Robertson has declined to be interviewed. Southern Response also declined to be interviewed. Neither have ruled out appealing the decision in the Supreme Court.
Owners of earthquake-damaged land in Christchurch may not get an individual payout from the Earthquake Commission if it goes ahead instead with a more widespread approach to fixing the land.
The quake outcasts, who were uninsured at the time, will receive 80 percent of the pre-earthquake value of their homes. Three of them tell John Campbell how they've been living in limbo.
A temporary village has opened in the small Canterbury town of Waiau to help residents who lost their homes in the Kaikoura earthquake.
The Christchurch suburb of New Brighton was hit hard by the Christchurch earthquakes, with roads that still haven't been fixed and many families on struggle street. One local is hoping a fridge offering free food, will help.
The Lyttelton Port Company, owned by Christchurch City Council, will spend $56 million on a new berth for cruise ships, which haven't visited the garden city since the 2011 earthquake.
In Christchurch today the Duke and Duchess of Cambridge took time to talk to some of the families of those who died in the February 2011 earthquake.
Nearly seven years on from the Christchurch earthquake, some quake damaged homeowners with unresolved insurance claims say they are being driven to the point of complete exhaustion.
EQC said it would provide the Ross family with a cash settlement by February 20, almost seven years to the day since the Christchurch earthquake. Now it's commissioning another rebuild estimate.
Nikki Ross is still waiting on an insurance settlement almost seven years after her family home was damaged in the February, 2011 Christchurch earthquake. Trish Keith from EQC says they're hoping to offer the family a settlement in the next three weeks.
The names of each individual killed by the Christchurch earthquake were read one after the other at a memorial service to commemorate the quake's seventh anniversary today.