A video of a presentation by Indranil Kongar of University College London on "Lifeline systems interdependencies: the insurance perspective". The presentation was delivered at the learning forum on Interdependencies of Lifeline Systems as part of the University of Canterbury's Lifeline Week.
A video of an interview with Sarah O'Brien about the official information requests that she is filing with EQC. O'Brien talks about the substandard living conditions that Cantabrians are having to deal with while they wait for EQC to respond to them.
A video of an interview with Kristal and Justin Thompson, about their house on Carrick Street which was damaged by the floods. Justin talks about how the 2010 and 2011 earthquakes has caused their land to drop. Kristal also talks about their insurance scheme.
A public talk by Sarah Miles, author of 'The Christchurch Fiasco: The Insurance Aftershock'. This talk formed part of the 'Clearing the claims' session.
A video of an interview with James Jameson about the lack of access to his apartment in the Victoria Apartments. Many of Jameson's possessions have been trapped in the building since the 22 February 2011 earthquake, including irreplaceable art and book collections. After the earthquake, Jameson was given a couple of hours to retrieve his computer and other essentials, but he has not been allowed in since. Jameson talks about the lack of communication from the authorities , the likelihood that his possessions have been ruined, and his inability to make an insurance claim until he knows he definitely cannot retrieve his possessions.
Video of Audrey Dragovich's earthquake story, captured by the UC QuakeBox project.
A public talk by Tim Grafton, CEO at the NZ Insurance Council. This talk formed part of the Panel Discussion session, 'Is delay, deny an urban myth?'. The Panel Discussion was chaired by Brendon Burns, Director at Macro Communications.
A video of a presentation by Hugh Cowan, General Manager of Reinsurance, Research and Education at EQC, during a panel at the 2016 Seismics in the City Conference. The panel has three themes:A City on the Move: Collaboration and Regeneration: "'Christchurch is now moving rapidly from the recovery phase into a regeneration stage with Central and Local Government working with the wider community, including the business community to ensure we get optimal outcomes for greater Christchurch' (CECC)."Looking Back: Remembering and Learning: "What are the milestones? What are the millstones? What have we learnt? What have we applied?"Looking Forward: Visioning and Building: "What do we aspire to? What are the roadblocks? What is the way forward?"
A video of a presentation by Dr Duncan Webb, Partner at Lane Neave, during the third plenary of the 2016 People in Disasters Conference. The presentation is titled, "Loss of Trust and other Earthquake Damage".The abstract for this presentation reads as follows: It was predictable that the earthquakes which hit the Canterbury region in 2010 and 2011 caused trauma. However, it was assumed that recovery would be significantly assisted by governmental agencies and private insurers. The expectation was that these organisations would relieve the financial pressures and associated anxiety caused by damage to property. Some initiatives did exactly that. However, there are many instances where difficulties with insurance and related issues have exacerbated the adverse effects of the earthquakes on people's wellness. In some cases, stresses around property issues have become and independent source of extreme anxiety and have had significant impacts on the quality of people's lives. Underlying this problem is a breakdown in trust between citizen and state, and insurer and insured. This has led to a pervading concern that entitlements are being denied. While such concerns are sometimes well founded, an approach which is premised on mistrust is frequently highly conflicted, costly, and often leads to worse outcomes. Professor Webb will discuss the nature and causes of these difficulties including: the complexity of insurance and repair issues, the organisational ethos of the relevant agencies, the hopes of homeowners and the practical gap which commonly arises between homeowner expectation and agency response. Observations will be offered on how the adverse effects of these issues can be overcome in dealing with claimants, and how such matters can be managed in a way which promotes the wellness of individuals.
A video of a presentation by Hugh Cowan, General Manager of Reinsurance, Research and Education at EQC, at the 2016 Seismics in the City Conference. The presentation is titled, "Working Together Strengthens Understanding".The abstract for the presentation reads, "Hear how EQC led a collaborative research project in Canterbury that involved diverse stakeholders from government, council officials and insurers to homeowners, and why collaboration means that Canterbury's geotechnical data is now helping to inform research locally, nationally and around the world."
A video of an interview with Tom Thomson, Managing Director of Elastomer Products, about the experiences of businesses in the aftermath of the 2010 and 2011 Canterbury earthquakes. Thomson talks about the importance of focussing on people, diversifying infrastructure, and informing customers after the earthquakes. He also talks about the need for businesses to understand their insurance policies and to have building and service fall-back plans. This video is part of a series about businesses in Christchurch after the earthquakes.
A video of an interview with Peter Townsend, Chief Executive of Canterbury Employers' Chamber of Commerce about the experiences of businesses in the aftermath of the 2010 and 2011 Canterbury earthquakes. Townsend talks about business collaboration in Christchurch, the need for businesses to have a back-up plans, the increase in people working from home, and the importance of businesses understanding their insurance. This video is part of a series about businesses in Christchurch after the earthquakes.
A video of André Lovatt, Chair of Regenerate Christchurch, Hugh Cowan, General Manager of Reinsurance, Research and Education at EQC, and developer Antony Gough responding to questions from the floor during a panel at the 2016 Seismics in the City Conference. The panel has three themes:A City on the Move: Collaboration and Regeneration: "'Christchurch is now moving rapidly from the recovery phase into a regeneration stage with Central and Local Government working with the wider community, including the business community to ensure we get optimal outcomes for greater Christchurch' (CECC)."Looking Back: Remembering and Learning: "What are the milestones? What are the millstones? What have we learnt? What have we applied?"Looking Forward: Visioning and Building: "What do we aspire to? What are the roadblocks? What is the way forward?"
A video of an interview with Rick Hellings, Managing Director of Smiths City Group, about the experiences of businesses in the aftermath of the 2010 and 2011 Canterbury earthquakes. Hellings talks about the changes in regulation and geography in Christchurch after the earthquakes and the importance of managing risks, understanding insurance, and being prepared for change. He also talks about the importance of keeping customers and business partners informed, looking after staff and customers, and reducing costs to offset the increases in rent. This video is part of a series about businesses in Christchurch after the earthquakes.
A video of a press conference with Christchurch Mayor Lianne Dalziel and Raf Manji, Chair of the Christchurch City Council Finance Committee, about the KordaMentha report. KordaMentha is an independent auditing firm which specialises in insolvencies and corporate recovery. The report analysed the Christchurch City Council's three year budgeting plan and the financial strategies that lay behind it. Much of this budget dealt with the challenges in Christchurch caused by the 2010 and 2011 earthquakes. Dalziel talks about the cost of mending Christchurch's infrastructure, the Council's insurance settlement, and the need to address the findings in the report. Manji talks about the Council's financial options following the report.