The increase of the world's population located near areas prone to natural disasters has given rise to new ‘mega risks’; the rebuild after disasters will test the governments’ capabilities to provide appropriate responses to protect the people and businesses. During the aftermath of the Christchurch earthquakes (2010-2012) that destroyed much of the inner city, the government of New Zealand set up a new partnership between the public and private sector to rebuild the city’s infrastructure. The new alliance, called SCIRT, used traditional risk management methods in the many construction projects. And, in hindsight, this was seen as one of the causes for some of the unanticipated problems. This study investigated the risk management practices in the post-disaster recovery to produce a specific risk management model that can be used effectively during future post-disaster situations. The aim was to develop a risk management guideline for more integrated risk management and fill the gap that arises when the traditional risk management framework is used in post-disaster situations. The study used the SCIRT alliance as a case study. The findings of the study are based on time and financial data from 100 rebuild projects, and from surveying and interviewing risk management professionals connected to the infrastructure recovery programme. The study focussed on post-disaster risk management in construction as a whole. It took into consideration the changes that happened to the people, the work and the environment due to the disaster. System thinking, and system dynamics techniques have been used due to the complexity of the recovery and to minimise the effect of unforeseen consequences. Based on an extensive literature review, the following methods were used to produce the model. The analytical hierarchical process and the relative importance index have been used to identify the critical risks inside the recovery project. System theory methods and quantitative graph theory have been used to investigate the dynamics of risks between the different management levels. Qualitative comparative analysis has been used to explore the critical success factors. And finally, causal loop diagrams combined with the grounded theory approach has been used to develop the model itself. The study identified that inexperienced staff, low management competency, poor communication, scope uncertainty, and non-alignment of the timing of strategic decisions with schedule demands, were the key risk factors in recovery projects. Among the critical risk groups, it was found that at a strategic management level, financial risks attracted the highest level of interest, as the client needs to secure funding. At both alliance-management and alliance-execution levels, the safety and environmental risks were given top priority due to a combination of high levels of emotional, reputational and media stresses. Risks arising from a lack of resources combined with the high volume of work and the concern that the cost could go out of control, alongside the aforementioned funding issues encouraged the client to create the recovery alliance model with large reputable construction organisations to lock in the recovery cost, at a time when the scope was still uncertain. This study found that building trust between all parties, clearer communication and a constant interactive flow of information, established a more working environment. Competent and clear allocation of risk management responsibilities, cultural shift, risk prioritisation, and staff training were crucial factors. Finally, the post-disaster risk management (PDRM) model can be described as an integrated risk management model that considers how the changes which happened to the environment, the people and their work, caused them to think differently to ease the complexity of the recovery projects. The model should be used as a guideline for recovery systems, especially after an earthquake, looking in detail at all the attributes and the concepts, which influence the risk management for more effective PDRM. The PDRM model is represented in Causal Loops Diagrams (CLD) in Figure 8.31 and based on 10 principles (Figure 8.32) and 26 concepts (Table 8.1) with its attributes.
Collective identity construction in organisations engaged in an inter-organisational collaboration (IOC), especially temporary IOCs set up in disaster situations, has received scant attention in the organisational studies literature yet collective identity is considered to be important in fostering effective IOC operations. This doctoral study was designed to add to our understanding about how collective identity is constituted throughout the entire lifespan of a particular temporary coopetitive (i.e., simultaneously collaborative and competitive) IOC formed in a post-disaster environment. To achieve this purpose, a qualitative case study of the Stronger Christchurch Infrastructure Rebuild Team (SCIRT), a time-bound coopetition formed to repair the horizontal infrastructure in Christchurch, New Zealand after the devastating 2011 Canterbury earthquakes, was undertaken. Using data from semi-structured interviews, field observations, and organisational documents and other artefacts, an inductive analytic method was employed to explore how internal stakeholders engaged with and co- constructed a collective SCIRT identity and reconciled this with their home organization identity. The analysis revealed that the SCIRT collective identity was an ongoing process, involving the interweaving of social, temporal, material and geospatial dimensions constructed through intersecting cycles of senior managers’ sensegiving and employees’ sensemaking across SCIRT’s five and a half years of existence. Senior management deliberately undertook identity work campaigns that used organisational rituals, artefacts, and spatial design to disseminate and encourage a sense of “we are all SCIRT”. However, there was no common sense of “we-ness”. Identification with SCIRT was experienced differently among different groups of employees and across time. Employees’ differing senses of collective identity were accounted for by their past, present, and anticipated future relationships with their home organisation, and also (re)shaped by the geosocial environments in which they worked. The study supports previous research claiming that collective identity is a process of recursive sensegiving and sensemaking between senior managers and employees. However, it extends the literature by revealing the imbricated nature of collective identity, how members’ sense of “who we are” can change across the entire lifetime of a temporary IOC, and how sociomateriality, temporality, and geosocial effects strongly intervene in employees’ emerging senses of collective identity. Moreover, the study demonstrates how the ongoing identity work can be embedded in a time-space frame that further accentuates the influence of temporality, especially the anticipated future, organisational rituals, artefacts, and the geosocial environment. The study’s primary contribution to theory is a processual model of collective identity that applies specifically to a temporary IOC involving coopetition. In doing so, it represents a more finely nuanced and situational model than existing models. At a practical level, this model suggests that managers need to appreciate that organisational artefacts, rituals, and the prevailing organisational geosocial environment are inextricably linked in processes that can be manipulated to enhance the construction of collective identity.
Peri-urban environments are critical to the connections between urban and rural ecosystems and their respective communities. Lowland floodplains are important examples that are attractive for urbanisation and often associated with the loss of rural lands and resources. In Christchurch, New Zealand, damage from major earthquakes led to the large-scale abandonment of urban residential properties in former floodplain areas creating a rare opportunity to re-imagine the future of these lands. This has posed a unique governance challenge involving the reassessment of land-use options and a renewed focus on disaster risk and climate change adaptation. Urban-rural tensions have emerged through decisions on relocating residential development, alternative proposals for land uses, and an unprecedented opportunity for redress of degraded traditional values for indigenous (Māori) people. Immediately following the earthquakes, existing statutory arrangements applied to many recovery needs and identified institutional responsibilities. Bespoke legislation was also created to address the scale of impacts. Characteristics of the approach have included attention to information acquisition, iterative assessment of land - use options, and a wide variety of opportunities for community participation. Challenges have included a protracted decision-making process with accompanying transaction costs, and a high requirement for coordination. The case typifies the challenges of achieving ecosystem governance where both urban and rural stakeholders have strong desires and an opportunity to exert influence. It presents a unique context for applying the latest thinking on ecosystem management, adaptation, and resilience, and offers transferable learning for the governance of peri-urban floodplains worldwide.
The greater Wellington region, New Zealand, is highly vulnerable to large earthquakes. While attention has been paid to the consequences of earthquake damage to road, electricity and water supply networks, the consequences of wastewater network damage for public health, environmental health and habitability of homes remain largely unknown for Wellington City. The Canterbury and Kaikōura earthquakes have highlighted the vulnerability of sewerage systems to disruption during a disaster. Management of human waste is one of the critical components of disaster planning to reduce faecal-oral transmission of disease and exposure to disease-bearing vectors. In Canterbury and Kaikōura, emergency sanitation involved a combination of Port-a-loos, chemical toilets and backyard long-drops. While many lessons may be learned from experiences in Canterbury earthquakes, it is important to note that isolation is likely to be a much greater factor for Wellington households, compared to Christchurch, due to the potential for widespread landslides in hill suburbs affecting road access. This in turn implies that human waste may have to be managed onsite, as options such as chemical toilets and Port-a-loos rely completely on road access for delivering chemicals and collecting waste. While some progress has been made on options such as emergency composting toilets, significant knowledge gaps remain on how to safely manage waste onsite. In order to bridge these gaps, laboratory tests will be conducted through the second half of 2019 to assess the pathogen die-off rates in the composting toilet system with variables being the type of carbon bulking material and the addition of a Bokashi composting activator.
Courage has remained an elusive concept to define despite having been in the English lexicon for hundreds of years. The Canterbury earthquake sequence that began in 2010 provided a unique context in which to undertake research that would contribute to further conceptualisation of courage. This qualitative study was undertaken in Christchurch, New Zealand, with adults over the age of 70 who experienced the Canterbury earthquakes and continued to live in the Canterbury region. The population group was chosen because it is an under researched group in post-disaster environments, and one that offers valuable insights because of members' length and breadth of life experiences, and likely reminiscent and reflective life stage. A constructivist grounded theory approach was utilised, with data collected through semi-structured focus groups and individual key informant interviews. The common adverse experience of the participants initially discussed was the earthquakes, which was followed by exploration of courage in their other lived experiences. Through an inductive process of data analysis, conceptual categories were identified, which when further analysed and integrated, contributed to a definition of courage. The definition was subsequently discussed with social work professionals who had remained working in the Canterbury region after experiencing the earthquakes. From the examples and the actions described within these, a process model was developed to support the application of courage. The model includes five steps: recognising an adverse situation, making a conscious decision to act, accessing sources of motivation, mastering emotion and taking action. Defining and utilising courage can help people to face adversity associated with everyday life and ultimately supports self-actualisation and self-development. Recommendations from the study include teaching about courage within social work education, utilising the process model within supervision, intentionally involving older adults in emergency management planning and developing specific social work tasks in hospital settings following a disaster.
This article presents a subset of findings from a larger mixed methods CEISMIC1 funded study of twenty teachers’ earthquake experiences and post-earthquake adjustment eighteen months after a fatal earthquake struck Christchurch New Zealand, in the middle of a school day (Geonet Science, 2011; O’Toole & Friesen, 2016). This earthquake was a significant national and personal disaster with teachers’ emotional self-management as first responders being crucial to the students’ immediate safety (O’Toole & Friesen, 2016). At the beginning of their semi-structured interviews conducted eighteen months later, the teachers shared their earthquake stories (O’Toole & Friesen, 2016). They recalled the moment it struck in vivid detail, describing their experiences in terms of what they saw (destruction), heard (sonic boom, screaming children) and felt (fright and fear) as though they were back in that moment similar to flashbulb memory (Brown & Kulik, 1977). Their memories of the early aftermath were similarly vivid (Rubin & Kozin, 1984). This article focuses on how the mood meter (Brackett & Kremenitzer, 2011) was then used (with permission) to further explore the teachers’ perceived affect to enlighten their lived experiences.
On 14 November 2016, the Mw 7.8 Kaikōura earthquake caused widespread damage along the east coast of the South Island, New Zealand. Kaikōura town itself was isolated from the rest of the country by landslides blocking off major roads. While impacts from the Kaikōura earthquake on large, urban population centres have been generally well documented, this thesis aims to fill gaps in academic knowledge regarding small rural towns. This thesis investigates what, where and when critical infrastructure and lifeline service disruption occurred following the 2016 Kaikōura earthquake in a selection of small towns, and how the communities in these areas adapted to disruption. Following a robust review of literature and news media, four small rural towns were selected from North Canterbury (Culverden & Waiau) and Marlborough (Seddon & Ward) in the South Island, New Zealand. Semi-structured interview sessions with a special focus on these towns were held with infrastructure managers, emergency response and recovery officials, and organisation leaders with experience or expertise in the 2016 Kaikōura earthquake. Findings were supplemented with emergency management situation reports to produce hazard maps and infrastructure exposure maps. A more detailed analysis was conducted for Waiau involving interdependence analyses and a level of service timeline for select lifeline services. The earthquake impacted roads by blocking them with landslides, debris and surface rupture. Bridges where shaken off their abutments, breaking infrastructure links such as fibre landlines as they went. Water supplies and other forms of infrastructure relied heavily on the level of service of roads, as rough rural terrain left few alternatives. Adapting to an artificial loss of road service, some Waiau locals created their own detour around a road cordon in order to get home to family and farms. Performance of dwellings was tied to socioeconomic factors as much as proximity to the epicentre. Farmers who lost water access pulled out fences to allow stock to drink from rivers. Socioeconomic differences between farmland and township residents also contributed to resilience variations between the towns assessed in this study. Understanding how small rural towns respond and adapt to disaster allows emergency management officials and policy to be well informed and flexible with planning for multiple size classes of towns.
The development of Digital City technologies to manage and visualise spatial information has increasingly become a focus of the research community, and application by city authorities. Traditionally, the Geographic Information Systems (GIS) and Building Information Models (BIM) underlying Digital Cities have been used independently. However, integrating GIS and BIM into a single platform provides benefits for project and asset management, and is applicable to a range of issues. One of these benefits is the means to access and analyse large datasets describing the built environment, in order to characterise urban risk from and resilience to natural hazards. The aim of this thesis is to further explore methodologies of integration in two distinct areas. The first, integration through connectivity of heterogeneous datasets where GIS spatial infrastructure data is merged with 3D BIM building data to create a digital twin. Secondly, integration through analysis whereby data from the digital twin are extracted and integrated with computational models. To achieve this, a workflow was developed to identify the required datasets of a digital twin, and develop a process of integrating those datasets through a combination of; semi-autonomous conversion, translation and extension of data; and semantic web and services-based processes. Through use of a designed schema, the data were streamed in a homogenous format in a web-based platform. To demonstrate the value of this workflow with respect to urban risk and resilience, the process was applied to the Taiora: Queen Elizabeth II recreation and sports centre in eastern Christchurch, New Zealand. After integration of as-built GIS and BIM datasets, targeted data extraction was implemented, with outputs tailored for analysis in an infrastructure serviceability loss model, which assessed potable water network performance in the 22nd February 2011 Christchurch Earthquake. Using the same earthquake conditions as the serviceability loss model, performance of infrastructure assets in service at the time of the 22nd February 2011 Christchurch Earthquake was compared to new assets rebuilt at the site, post-earthquake. Due to improved potable water infrastructure resilience resulting from installation of ductile piles, a decrease of 35.5% in the probability of service loss was estimated in the serviceability loss model. To complete the workflow, the results from the external analysis were uploaded to the web-based platform. One of the more significant outcomes from the workflow was the identification of a lack of mandated metadata standards for fittings/valves connecting a building to private laterals. Whilst visually the GIS and BIM data show the building and pipes as connected, the semantic data does not include this connectivity relationship. This has no material impact on the current serviceability loss model as it is not one of the defined parameters. However, a proposed modification to the model would utilise the metadata to further assess the physical connection robustness, and increase the number of variables for estimating probability of service loss. This thesis has made a methodological contribution to urban resilience analysis by demonstrating how readily available up-to-date building and infrastructure data can be integrated, and with tailored extraction from a Digital City platform, be used for disaster impact analysis in an external computational engine, with results in turn imported and visualised in the Digital City platform. The workflow demonstrated that translation and integration of data would be more successful if a regional/national mandate was implemented for the submission of consent documentation in a specified standard BIM format. The results of this thesis have identified that the key to ensuring the success of an integrated tool lies in the initial workflow required to safeguard that all data can be either captured or translated in an interoperable format.
The development of Digital City technologies to manage and visualise spatial information has increasingly become a focus of the research community, and application by city authorities. Traditionally, the Geographic Information Systems (GIS) and Building Information Models (BIM) underlying Digital Cities have been used independently. However, integrating GIS and BIM into a single platform provides benefits for project and asset management, and is applicable to a range of issues. One of these benefits is the means to access and analyse large datasets describing the built environment, in order to characterise urban risk from and resilience to natural hazards. The aim of this thesis is to further explore methodologies of integration in two distinct areas. The first, integration through connectivity of heterogeneous datasets where GIS spatial infrastructure data is merged with 3D BIM building data to create a digital twin. Secondly, integration through analysis whereby data from the digital twin are extracted and integrated with computational models. To achieve this, a workflow was developed to identify the required datasets of a digital twin, and develop a process of integrating those datasets through a combination of; semi-autonomous conversion, translation and extension of data; and semantic web and services-based processes. Through use of a designed schema, the data were streamed in a homogenous format in a web-based platform. To demonstrate the value of this workflow with respect to urban risk and resilience, the process was applied to the Taiora: Queen Elizabeth II recreation and sports centre in eastern Christchurch, New Zealand. After integration of as-built GIS and BIM datasets, targeted data extraction was implemented, with outputs tailored for analysis in an infrastructure serviceability loss model, which assessed potable water network performance in the 22nd February 2011 Christchurch Earthquake. Using the same earthquake conditions as the serviceability loss model, performance of infrastructure assets in service at the time of the 22nd February 2011 Christchurch Earthquake was compared to new assets rebuilt at the site, post-earthquake. Due to improved potable water infrastructure resilience resulting from installation of ductile piles, a decrease of 35.5% in the probability of service loss was estimated in the serviceability loss model. To complete the workflow, the results from the external analysis were uploaded to the web-based platform. One of the more significant outcomes from the workflow was the identification of a lack of mandated metadata standards for fittings/valves connecting a building to private laterals. Whilst visually the GIS and BIM data show the building and pipes as connected, the semantic data does not include this connectivity relationship. This has no material impact on the current serviceability loss model as it is not one of the defined parameters. However, a proposed modification to the model would utilise the metadata to further assess the physical connection robustness, and increase the number of variables for estimating probability of service loss. This thesis has made a methodological contribution to urban resilience analysis by demonstrating how readily available up-to-date building and infrastructure data can be integrated, and with tailored extraction from a Digital City platform, be used for disaster impact analysis in an external computational engine, with results in turn imported and visualised in the Digital City platform. The workflow demonstrated that translation and integration of data would be more successful if a regional/national mandate was implemented for the submission of consent documentation in a specified standard BIM format. The results of this thesis have identified that the key to ensuring the success of an integrated tool lies in the initial workflow required to safeguard that all data can be either captured or translated in an interoperable format.
