Background: We are in a period of history where natural disasters are increasing in both frequency and severity. They are having widespread impacts on communities, especially on vulnerable communities, those most affected who have the least ability to prepare or respond to a disaster. The ability to assemble and effectively manage Interagency Emergency Response Teams (IERTs) is critical to navigating the complexity and chaos found immediately following disasters. These teams play a crucial role in the multi-sectoral, multi-agency, multi-disciplinary, and inter-organisational response and are vital to ensuring the safety and well-being of vulnerable populations such as the young, aged, and socially and medically disadvantaged in disasters. Communication is key to the smooth operation of these teams. Most studies of the communication in IERTs during a disaster have been focussed at a macro-level of examining larger scale patterns and trends within organisations. Rarely found are micro-level analyses of interpersonal communication at the critical interfaces between collaborating agencies. This study set out to understand the experiences of those working at the interagency interfaces in an IERT set up by the Canterbury District Health Board to respond to the needs of the vulnerable people in the aftermath of the destructive earthquakes that hit Canterbury, New Zealand, in 2010-11. The aim of the study was to gain insights about the complexities of interpersonal communication (micro-level) involved in interagency response coordination and to generate an improved understanding into what stabilises the interagency communication interfaces between those agencies responding to a major disaster. Methods: A qualitative case study research design was employed to investigate how interagency communication interfaces were stabilised at the micro-level (“the case”) in the aftermath of the destructive earthquakes that hit Canterbury in 2010-11 (“the context”). Participant recruitment was undertaken by mapping which agencies were involved within the IERT and approaching representatives from each of these agencies. Data was collected via individual interviews using a semi-structured interview guide and was based on the “Critical Incident Technique”. Subsequently, data was transcribed verbatim and subjected to inductive analysis. This was underpinned theoretically by Weick’s “Interpretive Approach” and supported by Nvivo qualitative data analysis software. Results: 19 participants were interviewed in this study. Out of the inductive analysis emerged two primary themes, each with several sub-factors. The first major theme was destabilising/disruptive factors of interagency communication with five sub-factors, a) conflicting role mandates, b) rigid command structures, c) disruption of established communication structures, d) lack of shared language and understanding, and e) situational awareness disruption. The second major theme stabilising/steadying factors in interagency communication had four sub-factors, a) the establishment of the IERT, b) emergent novel communication strategies, c) establishment of a liaison role and d) pre-existing networks and relationships. Finally, there was a third sub-level identified during inductive analysis, where sub-factors from both primary themes were noted to be uniquely interconnected by emergent “consequences” arising out of the disaster context. Finally, findings were synthesised into a conceptual “Model of Interagency Communication at the Micro-level” based on this case study of the Canterbury earthquake disaster response. Discussion: The three key dimensions of The People, The Connections and The Improvisations served as a framework for the discussion of what stabilises interagency communication interfaces in a major disaster. The People were key to stabilising the interagency interfaces through functioning as a flexible conduit, guiding and navigating communication at the interagency interfaces and improving situational awareness. The Connections provided the collective competence, shared decision-making and prior established relationships that stabilised the micro-level communication at interagency interfaces. And finally, The Improvisations i.e., novel ideas and inventiveness that emerge out of rapidly changing post-disaster environments, also contributed to stabilisation of micro-level communication flows across interagency interfaces in the disaster response. “Command and control” hierarchical structures do provide clear processes and structures for teams working in disasters to follow. However, improvisations and novel solutions are also needed and often emerge from first responders (who are best placed to assess the evolving needs in a disaster where there is a high degree of uncertainty). Conclusion: This study highlights the value of incorporating an interface perspective into any study that seeks to understand the processes of IERTs during disaster responses. It also strengthens the requirement for disaster management frameworks to formally plan for and to allow for the adaptive responsiveness of local teams on the ground, and legitimise and recognise the improvisations of those in the role of emergent boundary spanners in a disaster response. This needs to be in addition to existing formal disaster response mechanisms. This study provides a new conceptual model that can be used to guide future case studies exploring stability at the interfaces of other IERTs and highlights the centrality of communication in the experiences of members of teams in the aftermath of a disaster. Utilising these new perspectives on stabilising communication at the interagency interfaces in disaster responses will have practical implications in the future to better serve the needs of vulnerable people who are at greatest risk of adverse outcomes in a disaster.
Geosynthetic reinforced soil (GRS) walls involve the use of geosynthetic reinforcement (polymer material) within the retained backfill, forming a reinforced soil block where transmission of overturning and sliding forces on the wall to the backfill occurs. Key advantages of GRS systems include the reduced need for large foundations, cost reduction (up to 50%), lower environmental costs, faster construction and significantly improved seismic performance as observed in previous earthquakes. Design methods in New Zealand have not been well established and as a result, GRS structures do not have a uniform level of seismic and static resistance; hence involve different risks of failure. Further research is required to better understand the seismic behaviour of GRS structures to advance design practices. The experimental study of this research involved a series of twelve 1-g shake table tests on reduced-scale (1:5) GRS wall models using the University of Canterbury shake-table. The seismic excitation of the models was unidirectional sinusoidal input motion with a predominant frequency of 5Hz and 10s duration. Seismic excitation of the model commenced at an acceleration amplitude level of 0.1g and was incrementally increased by 0.1g in subsequent excitation levels up to failure (excessive displacement of the wall panel). The wall models were 900mm high with a full-height rigid facing panel and five layers of Microgird reinforcement (reinforcement spacing of 150mm). The wall panel toe was founded on a rigid foundation and was free to slide. The backfill deposit was constructed from dry Albany sand to a backfill relative density, Dr = 85% or 50% through model vibration. The influence of GRS wall parameters such as reinforcement length and layout, backfill density and application of a 3kPa surcharge on the backfill surface was investigated in the testing sequence. Through extensive instrumentation of the wall models, the wall facing displacements, backfill accelerations, earth pressures and reinforcement loads were recorded at the varying levels of model excitation. Additionally, backfill deformation was also measured through high-speed imaging and Geotechnical Particle Image Velocimetry (GeoPIV) analysis. The GeoPIV analysis enabled the identification of the evolution of shear strains and volumetric strains within the backfill at low strain levels before failure of the wall thus allowing interpretations to be made regarding the strain development and shear band progression within the retained backfill. Rotation about the wall toe was the predominant failure mechanism in all excitation level with sliding only significant in the last two excitation levels, resulting in a bi-linear displacement acceleration curve. An increase in acceleration amplification with increasing excitation was observed with amplification factors of up to 1.5 recorded. Maximum seismic and static horizontal earth pressures were recorded at failure and were recorded at the wall toe. The highest reinforcement load was recorded at the lowest (deepest in the backfill) reinforcement layer with a decrease in peak load observed at failure, possibly due to pullout failure of the reinforcement layer. Conversely, peak reinforcement load was recorded at failure for the top reinforcement layer. The staggered reinforcement models exhibited greater wall stability than the uniform reinforcement models of L/H=0.75. However, similar critical accelerations were determined for the two wall models due to the coarseness of excitation level increments of 0.1g. The extended top reinforcements were found to restrict the rotational component of displacement and prevented the development of a preliminary shear band at the middle reinforcement layer, contributing positively to wall stability. Lower acceleration amplification factors were determined for the longer uniform reinforcement length models due to reduced model deformation. A greater distribution of reinforcement load towards the top two extended reinforcement layers was also observed in the staggered wall models. An increase in model backfill density was observed to result in greater wall stability than an increase in uniform reinforcement length. Greater acceleration amplification was observed in looser backfill models due to their lower model stiffness. Due to greater confinement of the reinforcement layers, greater reinforcement loads were developed in higher density wall models with less wall movement required to engage the reinforcement layers and mobilise their resistance. The application of surcharge on the backfill was observed to initially increase the wall stability due to greater normal stresses within the backfill but at greater excitation levels, the surcharge contribution to wall destabilising inertial forces outweighs its contribution to wall stability. As a result, no clear influence of surcharge on the critical acceleration of the wall models was observed. Lower acceleration amplification factors were observed for the surcharged models as the surcharge acts as a damper during excitation. The application of the surcharge also increases the magnitude of reinforcement load developed due to greater confinement and increased wall destabilising forces. The rotation of the wall panel resulted in the progressive development of shears surface with depth that extended from the backfill surface to the ends of the reinforcement (edge of the reinforced soil block). The resultant failure plane would have extended from the backfill surface to the lowest reinforcement layer before developing at the toe of the wall, forming a two-wedge failure mechanism. This is confirmed by development of failure planes at the lowest reinforcement layer (deepest with the backfill) and at the wall toe observed at the critical acceleration level. Key observations of the effect of different wall parameters from the GeoPIV results are found to be in good agreement with conclusions developed from the other forms of instrumentation. Further research is required to achieve the goal of developing seismic guidelines for GRS walls in geotechnical structures in New Zealand. This includes developing and testing wall models with a different facing type (segmental or wrap-around facing), load cell instrumentation of all reinforcement layers, dynamic loading on the wall panel and the use of local soils as the backfill material. Lastly, the limitations of the experimental procedure and wall models should be understood.
The city of Ōtautahi/Christchurch experienced a series of earthquakes that began on September 4th, 2010. The most damaging event occurred on February 22nd, 2011 but significant earthquakes also occurred on June 13th and December 23rd with aftershocks still occurring well into 2012. The resulting disaster is the second deadliest natural disaster in New Zealand’s history with 185 deaths. During 2011 the Canterbury earthquakes were one of the costliest disasters worldwide with an expected cost of up to $NZ30 billion.
Hundreds of commercial buildings and thousands of houses have been destroyed or are to be demolished and extensive repairs are needed for infrastructure to over 100,000 homes. As many as 8,900 people simply abandoned their homes and left the city in the first few months after the February event (Newell, 2012), and as many as 50,000 may leave during 2012. In particular, young whānau and single young women comprised a disproportionate number of these migrants, with evidence of a general movement to the North Island.
Te Puni Kōkiri sought a mix of quantitative and qualitative research to examine the social and economic impacts of the Christchurch earthquakes on Māori and their whānau. The result of this work will be a collection of evidence to inform policy to support and assist Māori and their whānau during the recovery/rebuild phases. To that end, this report triangulates available statistical and geographical information with qualitative data gathered over 2010 and 2011 by a series of interviews conducted with Māori who experienced the dramatic events associated with the earthquakes.
A Māori research team at Lincoln University was commissioned to undertake the research as they were already engaged in transdisciplinary research (began in the May 2010), that focused on quickly gathering data from a range of Māori who experienced the disaster, including relevant economic, environmental, social and cultural factors in the response and recovery of Māori to these events.
Participants for the qualitative research were drawn from Māori whānau who both stayed and left the city. Further data was available from ongoing projects and networks that the Lincoln research team was already involved in, including interviews with Māori first responders and managers operating in the CBD on the day of the February event. Some limited data is also available from younger members of affected whānau.
Māori in Ōtautahi/Christchurch City have exhibited their own culturally-attuned collective responses to the disaster. However, it is difficult to ascertain Māori demographic changes due to a lack of robust statistical frameworks but Māori outward migration from the city is estimated to range between 560 and 1,100 people.
The mobility displayed by Māori demonstrates an important but unquantified response by whānau to this disaster, with emigration to Australia presenting an attractive option for young Māori, an entrenched phenomenon that correlates to cyclical downturns and the long-term decline of the New Zealand economy. It is estimated that at least 315 Māori have emigrated from the Canterbury region to Australia post-quake, although the disaster itself may be only one of a series of events that has prompted such a decision.
Māori children made up more than one in four of the net loss of children aged 6 to 15 years enrolled in schools in Greater Christchurch over the year to June 2011. Research literature identifies depression affecting a small but significant number of children one to two years post-disaster and points to increasing clinical and organisational demands for Māori and other residents of the city.
For those residents in the eastern or coastal suburbs – home to many of the city’s Māori population - severe damage to housing, schools, shops, infrastructure, and streets has meant disruption to their lives, children’s schooling, employment, and community functioning. Ongoing abandonment of homes by many has meant a growing sense of unease and loss of security, exacerbated by arson, burglaries, increased drinking, a stalled local and national economy, and general confusion about the city’s future.
Māori cultural resilience has enabled a considerable network of people, institutions, and resources being available to Māori , most noticeably through marae and their integral roles of housing, as a coordinating hub, and their arguing for the wider affected communities of Christchurch.
Relevant disaster responses need to be discussed within whānau, kōhanga, kura, businesses, communities, and wider neighbourhoods. Comprehensive disaster management plans need to be drafted for all iwi in collaboration with central government, regional, and city or town councils.
Overall, Māori are remarkably philosophical about the effects of the disaster, with many proudly relishing their roles in what is clearly a historic event of great significance to the city and country. Most believe that ‘being Māori’ has helped cope with the disaster, although for some this draws on a collective history of poverty and marginalisation, features that contribute to the vulnerability of Māori to such events.
While the recovery and rebuild phases offer considerable options for Māori and iwi, with Ngāi Tahu set to play an important stakeholder in infrastructural, residential, and commercial developments, some risk and considerable unknowns are evident. Considerable numbers of Māori may migrate into the Canterbury region for employment in the rebuild, and trades training strategies have already been established.
With many iwi now increasingly investing in property, the risks from significant earthquakes are now more transparent, not least to insurers and the reinsurance sector. Iwi authorities need to be appraised of insurance issues and ensure sufficient coverage exists and investments and developments are undertaken with a clear understanding of the risks from natural hazards and exposure to future disasters.
